What do you like best about the product?

Inexpensive compared to other providers.

What do you dislike about the product?

Recently they experienced a DOS attack rendering the service inoperable. Fortunately, I had a secondary VOIP provider. I'm sure VOIP.MS has learned a lot from this attack and is better hardened. Having a provider experience this kind of unfortunate attack gives them the opportunity to re-evaluate their security. Doubt they will be in this position again. Everyone has a plan until they are punched in the face. I believe VOIP.MS has a plan now.

What problems is the product solving and how is that benefiting you?

Low cost VOIP for my home & home office. Easily integrated into my home automation system.