Amazing Support
Our journey with Matillion started with a project to create a new data platform on AWS. From the beginning, we knew we would have to select a tool to satisfy our ETL needs. We came across Matillion for Redshift and had a demo session with James and out of the box it ticked a lot of our requirements. After the demo, we quickly created several jobs for a POC to populate a Redshift Database with data from our LOB application and some external data sources. When we had questions, they quickly provided either documentation or walked us through how to achieve our desired result via a video session.
After using the tool for a bit of time, we provided feedback to Matillion on how we were trying to use the tool, which resulted in some enhancements. Matillon was a strong tool out of the box, but with the continued enhancements it has become great. Their support and development team are great at taking our feedback and making their product even more powerful.