I use the solution in our company to protect our website.
Barracuda CloudGen WAF for AWS - PAYG
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A product that offers great bot protection feature with a need to improve its stability
What is our primary use case?
How has it helped my organization?
The product has improved my organization due to the protection it offers to our company's website.
What is most valuable?
The product's bot protection feature is valuable for our company. I cannot comment on anything else in the product that is valuable to our company since all its other features are common. With the product, our company doesn't face any issues. Our company's website had a contact form. Normally, my company used to face issues with bots that filled out the form and sent a masked email address to our information mailbox, which was one of our concerns because we were not getting genuine inquiries from our forms, but after the implementation of the product, we were okay.
What needs improvement?
My company had faced some downtime or an outage twice with Barracuda WAF-as-a-Service due to backend problems. The stability of the product is an area of concern where improvements are required.
I don't know much about what additional features are required in the product's future releases since I think it has almost all users. One feature I want in the solution stems from the fact that there are almost 17 applications protected in our company with the help of Barracuda WAF-as-a-Service. If I need to block one IP address for all 17 applications together, it is not possible, and I need to block the IP address on each application separately, making it a time-consuming process. It would be great if the product allows users to block an IP address for all the applications in an environment in one go rather than having to block the IP address separately for each application.
For how long have I used the solution?
I have been using Barracuda WAF-as-a-Service for almost two years. My company is an end user of the solution.
What do I think about the stability of the solution?
My company had faced a downtime of four to five hours with the solution, after which we again faced a downtime of around three hours with the product because of the tool's backend issues. Stability-wise, I rate the solution a four out of ten.
What do I think about the scalability of the solution?
The product's scalability is fine since my company initially had ten licenses for the product, and we could scale up to twenty. Scalability-wise, I rate the solution a seven out of ten.
It doesn't matter how many users use the product in our company since the solution is mainly meant to protect our company's 17 applications.
How are customer service and support?
The solution's technical support is very good. I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
How was the initial setup?
I rate the initial setup phase a five on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process. The product's initial setup phase was not a nice process. As I was not an expert with the product during its setup phase, some time was required to ensure coordination between our company's website and product vendor.
The solution is deployed on the cloud.
The product's deployment process took almost three months to complete.
There is a need to deploy the DNS server addresses to Barracuda WAF-as-a-Service, and in each website, 301 and redirection should be configured, after which all the other policies are to be enabled manually for each application. In our company, we have 17 applications, and we need to manually enable the policies for each application separately.
What's my experience with pricing, setup cost, and licensing?
I rate the product's price a five on a scale of one to ten, where one is low, and ten is high. There are no additional costs to be paid apart from the standard licensing fees attached to the solution.
Which other solutions did I evaluate?
Against Barracuda WAF-as-a-Service, I think my company had tried two products, one of which was Imperva, but I don't remember the name of the Other product. My company chose Barracuda WAF-as-a-Service over Imperva since the latter was too costly compared to the former solution.
What other advice do I have?
I don't know what to say about the product after seeing the solution have a downtime twice in a span of two months. I cannot recommend the product to others.
If I consider the solution's downtime, because of which it is not possible for the product to offer its features to support backend processes, I rate the overall product a six out of ten.
A Comprehensive Solution for Secure and Agile Networking
What do you like best about the product?
In the world of keeping things safe online, Barracuda Cloud-Native SASE is like a really bright idea. It helps companies protect their information in a super flexible and strong way. This system uses the internet to keep everything safe and connects different security tools to make sure devices can connect securely from anywhere. It's great because it's really strong at protecting and it's easy to handle. For businesses trying to figure out the online world, this could be a game-changer.
What do you dislike about the product?
It was a frustrating experience sometimes because of its constant connectivity issues and confusing settings. Also, for some It's overpriced for the limited features it offers.
What problems is the product solving and how is that benefiting you?
It is solving the problem of securing and connecting users, applications, and devices in the cloud era by providing a unified platform that delivers Firewall-as-a-Service, Secure SD-WAN, Zero Trust Network Access, and web security capabilities, which is benefiting me by providing me with a more secure and efficient way to access my applications and data from anywhere.
Good cloud base service in terms of security
What do you like best about the product?
It keeps our data super safe with its strong security. It's flexible and easy to use, thanks to the cloud-based design and user-friendly interface. We can trust it to protect our data, and it can grow with us as our needs increase. Plus, it works well with other Barracuda products. I really like it and recommend it! Customer support is also good in terms of FAR only, plus chatbot implemented on their web page aslo serve some of the issues.
What do you dislike about the product?
I felp sometime there mainteance or support team takes time, though they are quick with their responce but getting the solution form them on time is a issue
What problems is the product solving and how is that benefiting you?
Keeping the data safe!! Helping in terms of resolving the biggest issue
Barracuda CGFW
What do you like best about the product?
Ability to deploy CloudGen Firewalls in AWS, Azure and Google Cloud.
What do you dislike about the product?
There really are not any downsides to using the CGFW.
What problems is the product solving and how is that benefiting you?
As a MSP, you are easily able to deploy to client organizations and immediately provide network security.
Easy VPN solution for Medium sized Business
What do you like best about the product?
Easy VPN setup for remote employees to access on-premises resources.
Multi factor Authentication is a good feature.
Multi factor Authentication is a good feature.
What do you dislike about the product?
GUI of the Firewall Admin application is very confusing.
Need to navigate much to perform certain tasks.
Need to navigate much to perform certain tasks.
What problems is the product solving and how is that benefiting you?
Our company had many remote users. It was easy for them to connect to the company's resources via Barracuda VPN.
Barracuda CloudGen Firewall is no fuss Firewall.
What do you like best about the product?
One of the Easiest Firewall to step up VPN.
Time based authentication is a big plus.
Time based authentication is a big plus.
What do you dislike about the product?
Interface and Navigation is cluttersome.
What problems is the product solving and how is that benefiting you?
Allowing Remote users to securely connect to On-Premises resources through VPN.
Good and safe.
What do you like best about the product?
How easy it is to use is to navigate and find what you are looking for/what was sent to you.
What do you dislike about the product?
When opening the link for Barracuda CloudGen Firewall all i had to do to access my encrypted email was enter a new password.
What problems is the product solving and how is that benefiting you?
It was nice to have a second step to access a password.
Barracuda CloudGen Firewall Review
What do you like best about the product?
Easy to deploy, lots of features (i.e IPS, MFA, Advanced Threat Protection), and user friendly UI to make configuration changes
What do you dislike about the product?
No notifications for software/firmware updates. Some major updates have to be re-deployed from scratch.
What problems is the product solving and how is that benefiting you?
Improved security for remote access, with multi-factor authentication. Zero-trust SSLVPN client available for further restricted access.
Recommendations to others considering the product:
Cloud Firewalls are easy to deploy, try out a few different vendors and see which one works best.
Barracuda CloudGen Firewall Review
What do you like best about the product?
Barracuda CloudGen Firewall offers a lot of features, including IPS, Zero Trust, SD WAN, Advanced Threat Protection, and secure VPN tunnels.
What do you dislike about the product?
Configuration could be more user friendly, can be hard to find certain settings within the menu tree
What problems is the product solving and how is that benefiting you?
Securing our network and providing MFA SSL VPN access to any remote users. IPS prevents malicious attacks to our network/applications.
Excellent firewall
What do you like best about the product?
1. Excellent user friend GUI and quickly navigate to other sections.
2. Setting up and configuring the device is easy.
3. Configuring VPN for remote access is easy.
4. Traffic visibility is excellent; we can track live traffic applications through the dashboard.
5. Technical documents are readily available from the barracuda campus site.
2. Setting up and configuring the device is easy.
3. Configuring VPN for remote access is easy.
4. Traffic visibility is excellent; we can track live traffic applications through the dashboard.
5. Technical documents are readily available from the barracuda campus site.
What do you dislike about the product?
1. Initial configuration of the device for beginners who have less experience in the firewalls is complicated.
2. To access the device, we need to install the cloudgen admin application.
2. To access the device, we need to install the cloudgen admin application.
What problems is the product solving and how is that benefiting you?
1. Configuring netflow export to send logs to the external devices.
2. Using the device as a proxy server and blocking unwanted websites.
3. Using configured VPN to access machines from the outside through the internet.
4. Applying the QoS profiles to control the bandwith.
2. Using the device as a proxy server and blocking unwanted websites.
3. Using configured VPN to access machines from the outside through the internet.
4. Applying the QoS profiles to control the bandwith.
Recommendations to others considering the product:
It is one of the best firewalls I have ever seen, recommended for others.
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