We have implemented Trend Micro Deep Security in our organization and have been working with it for the last six to seven years. As compared with other solutions, it's very easy to use. To implement or troubleshoot at an L1 or L2 level, there are more KB articles for that and in-depth knowledge about what to do with a step-by-step procedure. It's easy to implement, configure, deploy, and also monitor the logs.
For Trend Micro Deep Security, we save our time creating policies, and we never have to go to L3 or L8 level engineers because we can resolve and troubleshoot all the issues on our own on behalf of the KBs. The Trend Micro KB articles are very useful for that. Also, its support is great. For a product with great services, there is no struggle to work with it.
The reporting is good. All events are very customizable, but we will say about blocking the hashes. In today's market for server security, I have never seen any other OEM's product which is close to it. For one node, the price is much more than other products. When we talk about other OEMs, it's 10 to 12K. But when we come to Trend Micro Deep Security, one node is approximately 25 to 30K.
Trend Micro Deep Security is a premium segment product. Definitely not money saved, but you have no tension for the business, their compromisation, and things. Also, their updates are much better than other OEMs. It is also easy to use, so there are no negative points for that part.
My advice to others looking into using Trend Micro Deep Security is that for a better experience, it is easy to use. We just have to schedule updates and upgrades. It will automatically upgrade, and there is customer support or articles support. It's really very helpful for troubleshooting. If you face any issue, you have to simply go on Chrome and search the error code. It will give you details on what to do, why to do it, and why it happens.
I rate Trend Micro Deep Security a nine out of ten.