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4-star reviews ( Show all reviews )

    reviewer2290770

Centralized firewall policies have strengthened security posture and simplified threat management

  • January 06, 2026
  • Review provided by PeerSpot

What is our primary use case?

I use Cisco Secure Firewall Management Center for configuring all the routing policies that I need to do on the firewall, and it acts as a control plane for all the policies that I want to implement through the firewall.

I find it easy to integrate Cisco Secure Firewall Management Center with the company's security posture, as I have integrated it with Splunk as a SIEM solution to have all the correlation rules on the firewall redirected to Splunk, and it integrates easily without any problem.

I cannot answer how useful it is to have the ability to work with the cloud and on-premises version of Cisco Secure Firewall Management Center because all my deployments are on-premises solutions.

What is most valuable?

I find that for the interfacing of Cisco Secure Firewall Management Center in general, there is no specific feature because I am using all the features and all the tabs available for configuring my policy. However, I consider Talos feedback that Cisco provides as free threat intelligence to be the most valuable for me and for the operation of the security policy in my organization.

What needs improvement?

So far, I find that everything related to Cisco Secure Firewall Management Center is adequate. The only thing that was missing in the portfolio was SD-WAN, which I would like to use similar to Fortinet. Now Cisco has published the 120 series and the 1100 series, which support SD-WAN features in the firewall. I have not tried it myself yet, but I intend to use it and configure it as an SD-WAN gateway. When I use it, I will be able to provide feedback on whether there is anything new or if everything is adequate, but I have not used it or configured it by my hand till now.

For how long have I used the solution?

I have been working with Cisco Secure Firewall Management Center for two years.

What do I think about the stability of the solution?

I would rate the stability of Cisco Secure Firewall Management Center as nine out of ten.

How would you rate stability?

Positive

What do I think about the scalability of the solution?

I have not used the scalability features of Cisco Secure Firewall Management Center. However, for the 3000 new series and the 4000, we can make a cluster. I think it can go up to eight units or sixteen units, but I have not used it till now.

How are customer service and support?

I rate the technical support from Cisco as ten out of ten. They are the most supportive vendor that I have met.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup of Cisco Secure Firewall Management Center that I tried was on-premises, and everything was in a moderate way. It is not very difficult and not very easy. I simply followed the steps in the installation and configuration guide to understand what to do.

In my opinion, the dashboard in Cisco Secure Firewall Management Center is easy to operate and easy to use. However, the implementation of Cisco Secure Firewall Management Center itself on any VMware machine may require some steps and some workarounds. The operation of Cisco Secure Firewall Management Center after the initial install is an easy interface with a friendly user interface.

What's my experience with pricing, setup cost, and licensing?

I find the pricing for Cisco Secure Firewall Management Center to be very reasonable, as they offer the license for both virtual and hardware options. For the virtual option, they have minimum licensing, such as a license that can manage up to only one device. If I have only one firewall with high availability deployment, it becomes very reasonable when I purchase Cisco Secure Firewall Management Center relative to my deployment or actual need. I find variable prices according to the deployment, so it will be reasonable.

Which other solutions did I evaluate?

I can compare Cisco Secure Firewall Management Center to Palo Alto for the data center firewall and Fortinet for the perimeter firewall or the edge firewall.

The comparison among these three vendors depends on the price, the performance, and every feature versus its price. I cannot provide a general comparison.

What other advice do I have?

I have not used any automation features in Cisco Secure Firewall Management Center till now.

So far, I am very satisfied with Cisco Secure Firewall Management Center, and I have not considered additional features such as the analytics part of the product.

I work directly with Cisco for the purchase. We purchase our equipment directly from Cisco.

I am very satisfied with the functionality part of Cisco Secure Firewall Management Center and would not like to add anything, including AI functionalities.

I would rate this product a nine out of ten overall.


    Yonas Abebe

Great dashboard with extensive visibility and good support

  • January 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use FMC for managing my device and utilizing Cisco features effectively, especially when I define a quality switch and have a license to protect my network from my device by using my regular model or tricks. It is easier if I use FMC.

Frankly speaking, when I want to see logs, attacks, and incoming tricks to my network, FMC helps me to have the visibility. It is easy to use basics, and that is why I use FMC.

What is most valuable?

I like the dashboard since it gives me a lot of information. However, Cisco should improve the local unit Secure since it is not quite smooth to see real-time graphics compared to other devices.

It provides full visibility of my devices, whether I have six or ten devices. When I want to check the stats of my devices and of the Internet connectivity, I love the dashboard of Cisco Pencil.

What needs improvement?

I expect more integration with AI. I expect Cisco to be easier for users in India, especially for junior users. For a junior one, it may somehow be complex, especially when configuring something. I remember version 6.4 had an integration with Eddie, allowing me to define a policy according to my users, however, the latest version, lacks this integration. The logging of FMC should be improved as it does not offer real-time solutions like DazaSodo.

For how long have I used the solution?

I have used the solution for a bit more than two weeks now.

What do I think about the stability of the solution?

I would go with a rating of three out of ten for the stability issues.

What do I think about the scalability of the solution?

I would rate scalability capabilities as ten out of ten.

How are customer service and support?

I would rate customer service as eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I just set up the device. It takes control files, frankly speaking. However, when I try to integrate with the existing company's network infrastructure with a running and good migration plan, it took about three hours.

What about the implementation team?

Most of the time, I do the setup by myself. That said, I have a consultant that helps.

What was our ROI?

I do not see a significant return on investment for that. There are a lot of solutions which can provide the same features. Cisco is more of a brand, yet it is more expensive.

What's my experience with pricing, setup cost, and licensing?

I would rate setup cost as four for now.

Which other solutions did I evaluate?

I did look at other vendors also. My area of specialization is Secure, so I try to work with different vendors with a specific security solution.

What other advice do I have?

The overall product rating is eight out of ten. It is a good product.


    reviewer1530636

Useful for network security and firewall management

  • June 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for network security and firewall management.

What is most valuable?

The tool helps with internet access protection.

What do I think about the stability of the solution?

The first version had a lot of bugs, but the recent versions have sorted them out.

Which solution did I use previously and why did I switch?

I used Fortinet FortiManager before Cisco Secure Firewall Management Center.

How was the initial setup?

Cisco Secure Firewall Management Center's deployment takes a day to complete. The installation can be completed in one to two hours.

What other advice do I have?

With DevOps, migration from old to new applications is easier. I rate the overall product a nine out of ten. The appliance can perform its main functions as expected, and the performance management features in the next version make it easier to monitor multiple windows and identify issues.


    Net823Eng2

Worth the money and offers protection from ransomware

  • June 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company as it serves as a perimeter firewall. The tool provides firewall protection for users.

What is most valuable?

The most valuable feature of the solution is that it acts as an all-in-one firewall, including IPS, IDS, security intelligence, and IP policy protection, so it is not just a layer two and layer four firewall but a layer seven firewall. With the tool, you can see traffic beyond the IP and TCP, which gives application visibility, which is the best feature. It offers security intelligence and updates itself with policies, improving policies. It updates IP policies based on geography, so we don't want traffic worldwide.

What needs improvement?

The tool is a little bit pricey. I was not involved much with finance, but it appeared to be really expensive.

It is very complicated to push updates and it is one thing I don't like. If you want to patch the system, you have to patch a lot of things. You just don't patch one thing. If you want to patch the firewall, you have to patch something or two or three other things before you patch the firewall.

The setup process could be made easier for beginners.

For how long have I used the solution?

I have experience working with the Cisco Secure Firewall Management Center for years. I am just a customer of the solution.

What do I think about the stability of the solution?

It is a very stable solution as we just configure it and don't touch it after the initial conversation unless we want to add a new role or a new policy.

What do I think about the scalability of the solution?

My company is a very small management agency. We only protect users in one area, so there is no room for expansion.

Nowadays, it doesn't matter how many users there are since all are secure users. All of them work from everywhere and anywhere, but they don't use the firewall in the office. We also have the old firewall that users with VPN are permitted to use. We have about seven hundred users.

How are customer service and support?

Cisco used to be really good with the solution's technical support but nowadays they are late to respond. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's deployment is not complex. It can be challenging for a new user. As I am familiar with the setup phase, the process is good, especially since I have experience with Cisco products.

What about the implementation team?

A third-party company helps us deploy the tool.

What was our ROI?

The tool is worth the money. First of all, the tool offers protection from ransomware. The management center made it easy for me to push policy, which is the default policy that comes with it. The product is easy to learn, so I don't have to learn any technology again. It is just the hardware, and the initial purchase is more expensive than I thought, but it's really worth the money after that.

What's my experience with pricing, setup cost, and licensing?

You have to buy a license for malware protection. You also have to buy a license for URL protection. You can buy it initially when you buy the product. You have to renew that license and protection again every two, three years, or five years. My license offers all the protection, like malware protection, VPN protection, IDS, IPS, and endpoint protection.

What other advice do I have?

The management center is just the management, so it is nothing. The tool is a dummy box that allows you to push the policy to the firewall. The firewall is separate from the management center. The management center does nothing except create and push a policy, and after that, you can leave it alone. The management center is not a protection but a box to manage the real firewall.

In my company, we only manage a pair of servers, so we don't have many as we are a very small organization. We only have a couple of firewalls with one management center.

Cisco Secure Firewall Management Center is different from Cisco Firewall. If you don't have a Cisco Firewall, you don't need a Cisco Secure Firewall Management Center.

I recommend the tool to others.

I am not happy with the tool's support.

I rate the tool an eight out of ten.


    Yonas Abebe

Streamlines security tasks by facilitating policy configuration with routing

  • May 31, 2024
  • Review provided by PeerSpot

How has it helped my organization?

The policy management capabilities streamline security tasks by facilitating policy configuration. This ensures the impactful implementation of security policies during product installation, enhancing overall security measures.

What needs improvement?

The interface should be more user friendly.

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for two years.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability a seven out of ten.

What do I think about the scalability of the solution?

I rate the solution’s scalability a ten out of ten.

How are customer service and support?

Support is good. When the client requires anything regarding the solution, we provide support through our communication team.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and takes few hours.

What other advice do I have?

The solution handles routing depending on whether you're using the new version or the older one for managing up to five hundred devices. However, ensuring that the appliances are updated is essential, though it can be challenging in our environment. It's crucial to read the appropriate documentation regarding virus protection, and it's worth noting that Cisco's support is reliable. License support is also crucial for ensuring positive outcomes.

Five engineers are enough for the solution's maintenance.

I recommend the solution.

Overall, I rate the solution an eight out of ten.


    reviewer1102692

Provides secure communication channels and integration with intrusion prevention tools

  • April 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use the product as a primary firewall for remote VPN.

What is most valuable?

One of the most valuable features of the Cisco Secure Firewall Management Center is its integration with intrusion prevention and security intelligence.

What needs improvement?

Improving the product by incorporating SD-WAN functionality would be highly beneficial, especially for remote offices with limited server and Internet availability.

For how long have I used the solution?

We've been using the Cisco Secure Firewall Management Center for five years.

What do I think about the stability of the solution?

I rate the platform's stability a nine out of ten. They are making certain improvements in the feature.

What do I think about the scalability of the solution?

We have 1500 Cisco Secure Firewall Management Center users in our organization. It is highly scalable, and I rate its scalability a ten out of ten.

How are customer service and support?

While there have been instances of good support and services, there have also been times when they fell short of expectations.

How would you rate customer service and support?

Positive

How was the initial setup?

We encountered some difficulties during the setup process, particularly with Wi-Fi configuration. While it wasn't overly challenging, it needed to be more straightforward. Assistance from Cisco support was available, but it required some effort, including using command-line scripts in addition to the graphical interface. The deployment timeline varied depending on the specific setup and office locations, but typically, it could take a couple of days if managed in-house.

I rate the process a five out of ten.

What about the implementation team?

Our in-house team handled the deployment without the involvement of third-party integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

The platform is costly.

What other advice do I have?

The platform has significantly enhanced our organization's operations by providing secure communication channels between different office locations. It includes establishing secure tunnels for office-to-office communication and enabling remote users to access internal resources securely.

It offers good value for the investment. While it provides powerful features and support, there might be occasional challenges with internal support.

I rate it a nine out of ten.


    Julian Rodriguez

Useful for premises access security and technical actions

  • April 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the Cisco Secure Firewall Management Center for premises access security and technical actions.

What is most valuable?

Malware detection, URL filtering, and antivirus are the most beneficial features for our security management. The platform has three main components: filters, hardware, and antivirus. We use the standard approach for automation and integration. The person in charge of management follows the rules and policies of the equipment and handles operations. However, we haven't set up any notifications, so it's mostly manual.

What needs improvement?

We use the suggested standard policies that come with the equipment. We don't put much effort into customizing these policies, which we know is a risk. We're moving to a more advanced IT area that will change how we manage the firewall policies. Cisco offers many ways to manage the equipment, but our team lacks extensive knowledge. We're moving these responsibilities to a specialized security team.

For how long have I used the solution?

I have been working with the product for four to six years.

What do I think about the stability of the solution?

For stability, I'd give the tool a nine point five out of ten. It's very stable, and we didn't have any complaints about that issue.

What do I think about the scalability of the solution?

I'd rate the Cisco Secure Firewall Management Center's scalability as eight out of ten. To put the firewall into production, we had to move some networks and configure additional tools.

How are customer service and support?

We open cases directly with Cisco.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was straightforward. We used the option to learn network traffic and improve policies based on Cisco's recommendations. Deployment took about a month—two weeks in lab mode, followed by planning integration with active traffic and implementation. For maintenance, we had about ten people involved during the project, but they were only part of the initial setup. We don't require ongoing maintenance for this solution.

What about the implementation team?

Seven people were involved in deployment: three from the reseller, two from our OEM, one management team member, and myself as the project's VP.

What's my experience with pricing, setup cost, and licensing?

As for pricing, the tool is expensive for us. I'd rate it eight out of ten on a scale where ten is the most expensive.

What other advice do I have?

I would recommend the Cisco Secure Firewall Management Center to others. Deploying and managing policies and actions to cover network issues is easy. The policies are straightforward to configure, and you can easily manage the network with some support.

Overall, I'd rate the Cisco Secure Firewall Management Center as eight out of ten.


    Ajay Dand

Efficient and effective network security offering centralized management and robust security features

  • January 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

We have utilized Cisco Secure Firewalls for both perimeter defense and internal segmentation purposes. Our use cases include implementing secure gateways between IT and OT networks within manufacturing environments, where divisions require separation for operational purposes. This ensures that internal OT networks, crucial for manufacturing pumps, remain distinct and secure from IT networks. It plays a pivotal role in maintaining the integrity and security of these segregated networks.

How has it helped my organization?

The Cisco Management Center provides centralized management for a variety of Secure devices and policies. Typically, Cisco's centralized management is facilitated through the DNA Center platform, offering different flavors of DNA solutions. Although Cisco Prime has been utilized to some extent in the past, the predominant method for centralized management revolves around Cisco DNA.

In our organization, we utilize Cisco Firewalls along with Fortinet for monitoring and analyzing work traffic. Cisco continues to maintain its position as one of the top leaders in the industry. With a strong lineup of products, Cisco's brand reputation in-network services and equipment is widely accepted and trusted. Selling Cisco products is generally easier due to their established name and reputation.

The Cisco Secure Firewall Management Center offers numerous benefits, including the stability and quality of its products, which feature almost all the latest market-leading features. This ensures a long product life cycle, reducing the need for frequent tech refreshes. Cisco's robust lifecycle management and clear roadmaps enable customers to plan refreshes and replacements without unexpected downtime, contributing significantly to operational efficiency. Moreover, Cisco's exceptional support minimizes customer losses due to unplanned downtime, while ensuring smooth transitions and upgrades.

Working with a single vendor significantly reduces the complexity of future security operations. This approach eliminates situations where products from different vendors fail to communicate effectively, leading to disjointed management and increased reliance on technical support for troubleshooting and break-fix tasks.

Cisco Secure products, particularly the Cisco Secure Firewall, offer robust defense mechanisms against denial-of-service and distributed denial-of-service attacks. In many instances, despite the occurrence of such attacks targeting customer networks, the impact on operations was significantly minimized due to the presence of Cisco Secure Firewall at the perimeter. While these attacks were detected, their disruptive effects were mitigated effectively, highlighting the critical role of the Cisco Secure Firewall in safeguarding customer operations.

What is most valuable?

One of the most valuable features of Cisco Secure Firewalls is their seamless integration with other Cisco products. This integration streamlines the process of creating policies and correlation rules, making management more efficient through a centralized management and monitoring portal. This ease of integration is particularly beneficial for networking admins in mid to large enterprises, where Cisco equipment is predominantly used.

What needs improvement?

Areas for improvement include pricing points and the range of products available at any given time. Cisco could potentially address these aspects more effectively to better accommodate the needs of customers across various tiers and levels.

For how long have I used the solution?

We have been using it for approximately twenty-four years.

What do I think about the stability of the solution?

In terms of stability, conducting a pilot test before integration proves invaluable as it ensures thorough testing of policies and rule definitions prior to production deployment. Once this testing phase is completed and the product is integrated into the environment, it typically exhibits high stability. Challenges may arise occasionally due to software bugs in releases or the need to integrate legacy devices. In such instances, assistance from Cisco technical support is sought to address these challenges effectively.

What do I think about the scalability of the solution?

The solution is highly scalable.

How are customer service and support?

Cisco's technical support stands out as the key differentiator among other product brands in the market. Cisco consistently ranks as the top choice for technical support, thanks to the expertise of its engineers and the promptness with which defective materials are replaced, provided that all warranties and contracts are in place. It continues to be top-notch and arguably the best in the industry, providing valuable assistance whenever needed.

How was the initial setup?

The initial setup is typically straightforward, especially for those familiar with Cisco's command lines, menus, and layouts, which are widely recognized in the industry. Given our extensive experience with Cisco over the years, there's minimal learning curve for us. However, newcomers may find it slightly challenging initially.

What about the implementation team?

The first step of the development process involves assessing the network topology and design to ensure proper placement and sizing of the solution. Once these aspects are addressed, integrating the product becomes more straightforward. Typically, this involves taking inventory followed by setting up a test or pilot environment to verify connectivity and ensure that applied policies won't disrupt operations. After successfully integrating all implementation details, the solution is deployed in the production environment. This sequential approach helps to ensure a smooth deployment process.

What was our ROI?

Despite potentially higher upfront expenses, the overall operational costs are significantly reduced due to its efficiency. Consequently, the return on investment is notably faster or greater compared to competing products from other brands.

What's my experience with pricing, setup cost, and licensing?

One of the advantages of Cisco is its range of flexible licensing options. Whether customers are seeking a lighter version or a comprehensive feature set, Cisco offers various licensing tiers to accommodate different use cases. This versatility ensures that customers can tailor their solutions to their specific needs without overcommitting. Additionally, since most features can be enabled or disabled through licensing, customers have the flexibility to activate additional functionalities as needed without requiring a complete replacement of their existing setup.

What other advice do I have?

To date, we've successfully sold these products to approximately 125 customers. The attrition rate away from Cisco has been minimal, with only around 10% to 15% of customers opting for alternatives.

I highly recommend Cisco as the market leader. Whatever solution a customer is seeking from Cisco, the company undoubtedly possesses the capabilities and technical expertise to provide the right solution and seamlessly integrate it into any complex environment. However, it's crucial to carefully size and plan the solution during the initial stages to avoid any misconfigurations or introduction of unsuitable products into the infrastructure. Overall, I would rate it nine out of ten.


    Michael GEgziabher

The solution has a user-friendly interface that can be used to manage firewall devices

  • September 07, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the Cisco Secure Firewall Management Center to manage our firewall devices. Every configuration is applied to the management center, and any policy will be pushed and deployed to the firewall. We use the solution for management, reporting, and logging analysis.

What is most valuable?

The solution has a great UI and a policy deployment mechanism, and all the configuration is easily manageable for the firewalls.

What needs improvement?

Cisco Secure Firewall Management Center's logging functionality could be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center for four years.

What do I think about the stability of the solution?

Cisco Secure Firewall Management Center is a stable solution.

What do I think about the scalability of the solution?

Cisco Secure Firewall Management Center is a highly scalable solution.

How are customer service and support?

The solution's technical support team is very supportive.

What other advice do I have?

Around 20 people are required to deploy and maintain the Cisco Secure Firewall Management Center.

The solution has great functionality and a user-friendly interface. It also has great functionality for reconstruction. It's also automated and can be integrated with other devices, services, or interfaces.

Overall, I rate Cisco Secure Firewall Management Center a nine out of ten.


    MahmoodAbdollahi

A cloud security solution to exclude traffic between some zones

  • August 11, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Cisco Secure Firewall Management Center to exclude traffic between some zones in the network.

The solution is very useful for enterprise companies.

What is most valuable?

The solution is useful and powerful.

What needs improvement?

The solution should improve the user interface. It could be more user-friendly.

For how long have I used the solution?

I have been using Cisco Secure Firewall Management Center in my company. We are using the latest version, FMC 3000.

What do I think about the stability of the solution?

The stability of the solution is very good.

What do I think about the scalability of the solution?

The solution is scalable. It is very good.

We have around 10 or 12 enterprise companies working with this solution.

How are customer service and support?

Because of the sanctions in Iran, I don't have access to Cisco's technical support.

How was the initial setup?

The initial setup of the solution is easy and takes about a week to deploy. Since we are a consultant, I have done the deployment by myself.

What about the implementation team?

There are many ways to deploy the solution. We can either do it remotely here, or I can do it myself.

We have around three to four people for deployment and solution maintenance.

What's my experience with pricing, setup cost, and licensing?

The solution is not so expensive, it is somewhere in middle.

What other advice do I have?

I will suggest considering your use case. All companies need this solution, but it is very useful for enterprise companies.

Overall, I rate the solution a nine out of ten.