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Reviews from AWS customer

10 AWS reviews

External reviews

148 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Human Resources

Great system to protect your system!

  • September 29, 2023
  • Review provided by G2

What do you like best about the product?
Love the fact how quickly and robust the system is at ensuring that your equipment does not get affected.
What do you dislike about the product?
Would like to see more about what is getting blocked to understand where attacks may be coming from.
What problems is the product solving and how is that benefiting you?
Keeping hackers out and our information in.


    Shawn Vessels

Offers high availability infrastructure along with access to excellent customer support

  • June 15, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our primary use cases lie mainly with high availability and the security features available doing Layer 3 routing that we would need on our internal network.

How has it helped my organization?

It has simplified the internal network, so we don't have to worry about one device failing and losing connectivity. High availability is always there.

What is most valuable?

Our top three features are the high-availability features, the VPN and the IPSec.

It has fantastic visibility. It's a 10 out of 10.

Cisco Secure Firewall is fantastic at securing our infrastructure from end to end so we can detect and remediate threats. We have already caught things that have tried to get in.

Cisco Secure Firewall has improved resilience by a huge margin. It has been a great help.

Cisco Secure Firewall has freed staff because we don't have IT staff worrying about a lot of the threats. We trust the device that we are going to catch the threat. We are going to get a notification and be able to act upon that. Cisco Secure Firewall has saved at least 25 hours a week

The newer versions have made it so that we do not have to worry about other appliances with feature sets that are already built into the Cisco firewall.

The solution has had a huge effect, especially from physical density when it comes to securing our infrastructure. A lot of people don't think about power availability and cooling aspects. You have a limit to how much power you can push, and every little bit helps.

We chose Cisco because of its understanding, customer service, warranties, and the quality of the product

What needs improvement?

We would like to see dual power supplies for some Cisco Firewall products. Having to get an ATS in the Data Center application because there's an A+B power feed on such a vital device with high availability may be something that I want to put in there.

For how long have I used the solution?

We have been using Cisco Firewall for the last 20 years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable because Cisco keeps up with new technology, the security application, bandwidth, optics, and the kind of speed that one can use.

How are customer service and support?

Customer support has been very responsive, whether it is a hardware failure or calling for any kind of technical support.

How would you rate customer service and support?

Positive

What was our ROI?

We have seen a return on investment in the total cost of ownership.

What's my experience with pricing, setup cost, and licensing?

The pricing is fair compared to competitors. Cisco is the Cadillac in its field. You get what you pay for.

What other advice do I have?

Cisco is amazing at upgrading, so even if we did have to upgrade a device, it is plug-and-play because of that availability option.

Cisco is doing a great job with all the improvements that are coming; they are allowing for GUI setups where many people aren't so used to CLI. Many of the younger grads coming into our field are more used to APIs and automation, so having that GUI feel is a lot better than CLI.

I rate the solution a ten out of ten.


    TomOneill

An easy to configure solution that can act as a VPN concentrator

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We mostly use Cisco Secure Firewall as a VPN concentrator and for its firewall features.

How has it helped my organization?

Using Cisco Secure Firewall has helped grow our familiarity with people that know Cisco.

What is most valuable?

The most valuable feature of Cisco Secure Firewall is its ease of configuration and that it's scalable for firewalls and VPNs.

What needs improvement?

Changes you make in the GUI sometimes do not reflect in the command line and vice versa.

For how long have I used the solution?

We have been using the solution since its inception, so, for many years now.

What do I think about the stability of the solution?

We did not have any stability issues with Cisco Secure Firewall.

What do I think about the scalability of the solution?

We did not see any limitations with Cisco Secure Firewall’s scalability.

Which solution did I use previously and why did I switch?

We also use Aruba in our organization. We never have to factor in extra development time when we go to a new major version of Cisco. With Aruba, we have a pretty drawn-out development timeline for any upgrades or software improvements. Aruba and Cisco Secure Firewall are very different in their implementation and development.

How was the initial setup?

The initial setup of the Cisco Secure Firewall is very straightforward. The average time it took to deploy the solution was very short. Deploying the VM and automating our configurations took a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco smart licensing is a hassle for a disconnected environment. However, I haven't licensed anything in a while. There have been many changes, making it easier to license disconnected devices connected to the internet.

What other advice do I have?

ASAv uses the solution as a VPN concentrator and a firewall because it could be used for both. It can be used for landing AnyConnect clients on ASAv and as a firewall.

What sets Cisco Firewall apart from other products is that when we do an update, we know we're not going to break a lot of things, and there are not a lot of bugs. The integration on the Cisco side is pretty good.

Most of our team is familiar with Cisco, and everyone knows what to expect when they log in. So it's easy in that way.

I like the application visibility and control with Cisco Secure Firewall. My only complaint is that the changes made in the GUI sometimes do not reflect in the command line.

I haven't had any problems with Cisco Secure Firewall. It's very straightforward and reliable. Also, it's trustworthy because it has the Cisco name.

Cisco Secure Firewall has helped free up our IT staff for other projects. The product is quite heavy into automation. So with it being Cisco, it is very scalable in generating configs. The solution saves a week or two for implementation and integration.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience through the reliability aspect.

You know what you're getting when you use an ASAv from Cisco. Cisco Secure Firewall is a great product in terms of reliability and scalability.

Overall, I rate Cisco Secure Firewall ten out of ten.


    reviewer2211648

Secures our infrastructure from end to end

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have some in our DMZ. We have some located in several locations throughout our state. Then we have our local Egress and VPN firewalls that we use.

What is most valuable?

The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy.

What needs improvement?

Cisco Secure Firewall’s customer support could be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall for 20 years.

What do I think about the stability of the solution?

Cisco Secure Firewall is a very stable solution.

What do I think about the scalability of the solution?

We bought scalable products, and we're in a good position.

How are customer service and support?

With Cisco Secure Firewall's technical support, it's always hard to get somebody that knows what they're doing on the line. However, when you finally get somebody on the line, it's pretty good. Having to deal with the licensing and be able to open a TAT case based on the serial numbers was very difficult. The individuals we get support from are pretty good, but the solution's support is two out of ten because of the process of having to get to that point to get support.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have previously used Juniper. Our company decided to go with Cisco Secure Firewall because of the cost and ease of use. Also, the people in our team knew Cisco versus other solutions.

How was the initial setup?

Cisco Secure Firewall's initial setup was pretty straightforward. They have a wizard, which helped in some instances, but there's also a lot of documentation online that helps a lot.

What about the implementation team?

We have a reseller that we go through, and they helped implement Cisco Secure Firewall for us.

What other advice do I have?

The application visibility and control with Cisco Secure Firewall is pretty great. We have the FTD, the firewall threat defense, and FMC, the management console we use, and we have great visibility using that product.

Cisco Secure Firewall's ability to secure our infrastructure from end to end is really good. We always find things and or block things before they even happen. So it's great, especially with Talos.

Cisco Secure Firewall has helped free up our IT staff for other projects to a certain degree. We still have to review logs in the firewall, and hopefully, someday, we'll have AI to help do that for us too. The solution has probably saved our organization about ten hours a week.

We use Talos, among other threat advice tools, and it's very good. Talos automatically updates us on the threats out there, and we can deploy those to our devices if we deem it fit to deploy them.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience. We've used Cisco for so long, and we've never had a data breach up to this point.

Overall, I rate Cisco Secure Firewall ten out of ten.


    Vivek D.

One of best world class security controls

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Cisco firewall threat defense is the lower deployment cost with low-cost provisioning, and efficiency in blocking malicious flows is excellent
What do you dislike about the product?
There is a need to improve encrypted traffic performance and detect more sophisticated threats with a complete line of firewall solutions, which will help in having a more secure environment.
What problems is the product solving and how is that benefiting you?
Critical features like VPN and firewall are very beneficial. It guards the system against Webapp attacks and Malware executions or dropper infections, which helps in having a secure environment for users


    Pankaj P.

Best Virtual Firewall for Cloud

  • November 30, 2020
  • Review provided by G2

What do you like best about the product?
Its very easy to manage and configure, the best security updates from Cisco umbrella.
Cisco has the awesome customer support as well.
What do you dislike about the product?
Nothing to dislike about Cisco products, they are the best in data centers and now they are in cloud
What problems is the product solving and how is that benefiting you?
Geo IP based blocking is something we needed for our remote access solution.

Its amazing to see how it blocks the DDoS natively.
Recommendations to others considering the product:
Overall it is the most suitable product for our environment. Its delivers what is says.


    Aishwariya P.

CISCO NGFW

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
What best about the Cisco ASA line is that it is not just a router or a switch, it is an excellent firewall for your network, very efficient and more secure even than the well-known IP tables because it is a device fully developed for this purpose it becomes more efficient and secure than a server with several services and any firewall.
What do you dislike about the product?
Nothing else but License is terribly expensive of cisco NGFW.
What problems is the product solving and how is that benefiting you?
Configuration by console or ASDM client very stable. The client option presents many practical options to implement and improve in the network
Recommendations to others considering the product:
Designed as an important component of the Cisco Self-Defending Network, the Cisco ASA 5510 provides proactive threat protection that stops attacks before it spreads to the network, controls network activity and application traffic, and provides flexible VPN connectivity.


    shreyas j.

CISCO NGF

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Next generation firewall provide so many things in same firewall like we can do web filter, provide advance threat and malware protection, allowing policy to be create on the basis if application & not only limited to IP AND PORT.
What do you dislike about the product?
Nothing else it is very easy to config and maintain .
What problems is the product solving and how is that benefiting you?
In next generation firewall we can do so many things in one and same firewall.like It provide URL filter, web filter, we can create rules and policy as per our requirement.
Recommendations to others considering the product:
IT is very easy to configure we can do so many things on one firewall


    Information Services

Excellent Firewall Platform

  • May 29, 2019
  • Review provided by G2

What do you like best about the product?
Inexpensive, ease to configure and manage, HA features are outstanding.
What do you dislike about the product?
I dislike very little with the ASA firewalls.
What problems is the product solving and how is that benefiting you?
The Cisco ASA firewalls provide us with an inexpensive enterprise level firewall platform. We use for firewall and VPN solutions in many eniorments and locations
Recommendations to others considering the product:
Highly recommended. Inexpensive enterprise level firewall.


    Mechanical or Industrial Engineering

Cisco Firewalls Rock

  • October 17, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use, simple to understand interface, remote access when away from the office
What do you dislike about the product?
Nothing that I can think of. Everything about it is awesome
What problems is the product solving and how is that benefiting you?
Stopping intrusions, routing to remote offices
Recommendations to others considering the product:
Go for it. It is the best firewall I have ever used.