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Reviews from AWS customer

10 AWS reviews

External reviews

148 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sibi M.

Cisco firewall review

  • September 16, 2024
  • Review provided by G2

What do you like best about the product?
Simplified management which enables us to manage policies and rules from single console
What do you dislike about the product?
SNMP configuration is too complex. HA broke once when we performed the upgrade.
What problems is the product solving and how is that benefiting you?
Flags specific network traffic patterns which is helpful and ease


    OusaidAbaz

Has an easy installation process, but the integration capabilities with various applications need improvement

  • July 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

Cisco Secure Firewall is a next-generation firewall that can be used for various security applications.

What is most valuable?

The advantage of using Cisco is its integration within the Cisco fabric, which allows for effective threat detection and mitigation.

What needs improvement?

Cisco could improve its score by developing more features that integrate seamlessly with various applications and investing in hardware acceleration to enhance performance.

What do I think about the stability of the solution?

The product is stable with minimal glitches or latency issues.

How was the initial setup?

The solution is easy to install, requiring minimal expertise. Deployment time varies, but it can take about two days for a medium-sized company with 200-300 users to configure and install.

What was our ROI?

After five years of product usage, the high return on investment and low total cost of ownership can be observed.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on partnerships and certifications. The engineering team's certifications can qualify it for seven to eight percent discounts.

What other advice do I have?

The platform's integration capabilities depend on the project context. In some cases, integrating Palo Alto may provide better performance, but Cisco can still be effective.

However, its classification in industry comparisons, such as those from Gartner, is lower than that of competitors like FortiGate and Palo Alto.

Overall, I rate it seven out of ten.


    WaleedAboda

Provides IPS intrusion prevention, anti-malware, and anti-spam

  • July 01, 2024
  • Review provided by PeerSpot

How has it helped my organization?

Cisco Secure Firewall has impacted our cybersecurity cost efficiency.

What is most valuable?

The important features are IPS intrusion prevention, anti-malware, and anti-spam.

What needs improvement?

Cisco firewall needs experience with hardware. They should also enhance security antivirus, application detection, user detection, and ID detection.

For how long have I used the solution?

I have been using Cisco Secure Firewall for three years.

What do I think about the scalability of the solution?

300 users are using this solution.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy, but it takes some time to push the configurations. Also, it's a little complicated and not friendly to use. It is good only for IT and experienced people.

The deployment took two months and a team of two to three people.

What's my experience with pricing, setup cost, and licensing?

The pricing is average.

What other advice do I have?

I recommend the solution to medium and enterprise customers since it is expensive.

Overall, I rate the solution an eight out of ten.


    ChrisDaly

Used for deep packet inspection, Internet Edge functionality, IDS, and IDP

  • March 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

I deployed the Cisco Secure Firewall at the Internet Edge for the most part.

What is most valuable?

We use the solution for deep packet inspection, Internet Edge functionality, IDS, and IDP.

What needs improvement?

The solution’s GUI could be better.

For how long have I used the solution?

I have been using Cisco Secure Firewall for six years.

What do I think about the scalability of the solution?

Cisco Secure Firewall is a scalable solution that allows you to add capacity.

How was the initial setup?

The solution’s initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is competitive.

What other advice do I have?

I rate the solution's ease of management and configuration an eight out of ten. I would recommend Cisco Secure Firewall to other users based on what they want it for and a combination of price point and supportability.

Overall, I rate the solution an eight out of ten.


    Karthik Venkataraman

Enables us to have network segmentation

  • March 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our use for Cisco Secure is for the firewall.

What is most valuable?

Network segmentation is the most valuable feature.

What needs improvement?

The dashboard can be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall for seven years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. A thousand-plus users are using the solution in my company.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

Pricing is high.

What other advice do I have?

Overall, I rate the product an eight out of ten.


    Akshit Chhokar

Offers good reliability and great integration capabilities

  • March 01, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use the solution in my company for some internal testing purposes, so I don't use it in a real environment. I use it in my dummy lab environment.

What needs improvement?

The product's user interface is an area with certain shortcomings where improvements are required.

From an improvement perspective, the product's price needs to be lowered.

For how long have I used the solution?

I have been using Cisco Secure Firewall for three years. I am a customer of Cisco.

What do I think about the stability of the solution?

I have faced no issues with the stability of the product. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

The product offers good scalability.

How are customer service and support?

I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Sophos.

How was the initial setup?

The product's initial setup phase is a little difficult.

The product's deployment phase is a good and easy process.

The solution is deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The product is expensive.

What other advice do I have?

I can't describe a particular scenario where the product has improved security, but I can say that the devices from Cisco are much more trustworthy and reliable compared to other devices in the market.

The most effective feature of the product for threat prevention stems from the granularity of the control that the devices from Cisco provide to its users.

The product offers great integration capabilities.

For our company's daily operations, the user interface provided by Sophos is much better and interactive compared to the one offered by Cisco.

You can choose Sophos if you want a low-budget or budget-friendly product. You can choose Cisco if you want a high-end and highly scalable tool with great integration capabilities, especially if budget is not an issue.

I rate the overall tool an eight out of ten.


    Naresh S.

Google workspace security

  • December 11, 2023
  • Review provided by G2

What do you like best about the product?
I am working as a Google workspace administrator and my client using cisco for the security. As my personal experience cisco is the very good security option for the technician field.
What do you dislike about the product?
Some time it's take few minutes for the connecting
What problems is the product solving and how is that benefiting you?
I have not found anything yet.


    Nagendra Nekkala

A highly stable solution that provides advanced malware protection and good DDoS communication

  • November 21, 2023
  • Review provided by PeerSpot

What is our primary use case?

We had implemented our Cisco API and Cisco Stealthwatch. We use the Cisco Secure Firewall for easy integration that can collaborate with all these Cisco solutions. My operations will also have less maintenance and the same existing team.

What is most valuable?

Cisco Secure Firewall's security solutions, advanced malware protection, and DDoS communication are very good. With Cisco Secure Firewall, the security is very much manageable because it protects all the incoming and outgoing traffic of our several telecom IT rooms.

What needs improvement?

The solution's deployment is time-consuming, which should be minimized and made more user-friendly for us.

The solution's graphical user interface could be made more user-friendly, and the configuration can be simple.

For how long have I used the solution?

I have been using Cisco Secure Firewall for five years.

What do I think about the stability of the solution?

Cisco Secure Firewall is a stable solution.

I rate Cisco Secure Firewall ten out of ten for stability.

What do I think about the scalability of the solution?

Cisco Secure Firewall is a scalable solution. Around 400 users are using the solution in our organization.

I rate Cisco Secure Firewall a nine out of ten for scalability.

How are customer service and support?

The solution’s technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is complex and requires Cisco-certified people.

What about the implementation team?

Two engineers were involved in the solution's deployment, which took one week.

What was our ROI?

We have seen a return on investment with Cisco Secure Firewall because it provides advanced malware protection and seamless integration with my existing solutions.

What's my experience with pricing, setup cost, and licensing?

Cisco Secure Firewall is a moderately priced solution. We have to pay a yearly licensing fee for the solution.

What other advice do I have?

The solution’s maintenance is very easy, and one person can do it.

Overall, I rate Cisco Secure Firewall an eight out of ten.


    Ibrahim Elmetwaly

Provides unified management, application control, intrusion prevention, URL filtering, and malware defense policies

  • November 15, 2023
  • Review provided by PeerSpot

What is most valuable?

For companies prioritizing security, the optimal choice is one that offers a range of feeds to cater to diverse needs. This is particularly crucial for organizations implementing DDoS mitigation. The preferred solutions typically align with the top server vendors, with Cisco, Forti, and Barracuda consistently ranking among the top three vendors we collaborate with.

What needs improvement?

It's not unexpected, but it's a common scenario where customers request dual layers of security. For instance, when dealing with regulatory compliance, especially in financial sectors regulated by entities like the Central Bank, having two distinct units is often mandated. If a client predominantly uses a solution like Palo Alto, they may need to incorporate another vendor such as Cisco or Forti. Importantly, there's a significant disparity in interfaces and management platforms between these vendors, necessitating careful consideration when integrating them into the overall security architecture.

For how long have I used the solution?

I have been using Cisco Secure Firewall for the past ten years.

What do I think about the stability of the solution?


Regarding stability, I would rate it as moderate. In my assessment, based on feedback from analytics scenarios, I would assign it a rating of approximately eight out of ten.

What do I think about the scalability of the solution?

The solution is extremely scalable and based on my experience, I would rate it 7 out of 10.

How are customer service and support?

Cisco is a well-established company, and it offers accessible support, both locally and through online resources. The abundance of information makes it easy to find the necessary details and assistance.

How would you rate customer service and support?

Positive

How was the initial setup?

The implementation timeline for our firewall is contingent on the readiness of the policy. If the policy is prepared, the deployment can occur within a day. However, if the policy is not finalized, a brief meeting is convened to gather the necessary data for rule establishment. Once the information is ready, the implementation on VMware proceeds. Notably, there is a requisite waiting period, such as fine-tuning for optimal rule configuration, as each customer has unique requirements. It's crucial to tailor the rules to fit the specific needs of each customer, as there is no one-size-fits-all best practice in this context.

What's my experience with pricing, setup cost, and licensing?

It is extremely expensive compared to its competitors and I would rate it 2 out of 10.

What other advice do I have?

I would recommend this solution and rate it 8 out of 10.



    ArunSingh7

A tool that offers protection and security features that needs to improve its price

  • November 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

My company uses Cisco Secure Firewall for its protection and security features.

What is most valuable?

I won't be able to speak about the strong points of the product. I will need the input from my team to be able to speak about the advantages of the product. The solution's dashboard is fine, and in terms of support, Cisco is better than other OEMs in the market.

What needs improvement?

The solution's price can be lowered because, currently, it is pricier than the tool its competitors offer in the market. If the product's prices are lowered, it may help Cisco to expand its market base.

If Cisco reduces the price of its product, then it can gain more advantage and become much more competitive in a market where there are solution providers like Fortinet FortiGate.

For how long have I used the solution?

I have been using Cisco Secure Firewall for five years.

I don't remember the version of the solution since there is a support team in my company to manage it. My company has a partnership with Cisco.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 2,500 people use the solution in my company.

How are customer service and support?

Most of the time, the solution's technical support is helpful and responsive. There have been a few cases where a few black spots have been noticed, which I think is because Cisco opted for localization of support because, during holidays, nighttime, or weekends, it becomes difficult for users to reach the support team, though the rest of the time the support is good.

If you have already scheduled a call with the support team of Cisco, then it is good. If you need to reschedule a call with the support team when you face a new issue with the product, then it may get a bit of a problem to get a hold of someone from the support team of Cisco. Earlier, there were no problems with Cisco's support team. Recently, there have been a few issues cropping up related to the technical team of Cisco. Technically speaking, the support team is good, but the availability offered by the technical team has deteriorated.

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I work with Palo Alto, Fortinet, and Check Point for different parts of our IT environment.

How was the initial setup?

The product's initial setup phase was taken care of by another team in my company before I joined my current company.

On our company's core payroll, we have a very small support team, but we do have a support team in my company for the product. The support team in my company consists of around 20 to 25 engineers who work around the clock.

The solution is deployed on an on-premises model.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a seven on a scale of one to ten, where one is expensive, and ten is cheap. If we compare Cisco with other OEMs available in the market, Cisco needs to work on price improvement. Nowadays, there is a lot of competition in the market with newer solutions, like Fortinet, gaining popularity, amongst a few other names like Cyberoam, a product from a local Indian vendor. Palo Alto has also gained a lot of market share in recent years.

Which other solutions did I evaluate?

From a security perspective, generally, there are only three solutions that our company looks at, which include Check Point in the last four or five years, among other options like Palo Alto and Cisco.

What other advice do I have?

I recommend the solution for SMB businesses.

I rate the overall tool a seven out of ten.