Sophos Cloud UTM 9 Standalone or HA (PAYG)
Sophos | 9.719Linux/Unix, Other 9.719 - 64-bit Amazon Machine Image (AMI)
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Sophos UTM - Powerful yet easy to use
What do you like best about the product?
The ease of use. The Sophos interface is really clean and easy to understand. You don't need very much training to be able to use. It is almost like the Mac for UTMs (I know some may not like that, but I mean that it is less console/script based set-up/admin and more UI and friendly, yet still secure).
What do you dislike about the product?
The method of opening ports is slightly different from most other 'firewalls' and takes some getting used to, but once you understand the process and how it works it is fine, you just have to re-train your brain a little. I prefer the interface for the current models compared to the UTM 9.
What problems is the product solving and how is that benefiting you?
Protection of our systems. This is our firewall. It not only protects our network, but it acts as our content filter. We can warn users when they are about to download a filetype the could be dangerous, as well as limit or warn for certain website types that might be dangerous. We also use one for a remote office location so the VPN tunnel is of great benefit.
Recommendations to others considering the product:
Give it time. Be prepared to learn the nuances. Find a good resource for if/when you need help. We rolled it out and I have added/turned on features in stages. Their customer service is good as well. I had a unit whose HD failed and they overnighted a new unit to me. Really appreciated that to get me back up and running.
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Good product, but not a "one solution fits all needs"
What do you like best about the product?
I like the capabilities of the software overall. You can effectively protect most any scenario and block anything you want.
What do you dislike about the product?
The user interface is not intuitive at all. It is exceptionally granular and requires a significant learning curve just to deploy in it's most basic form. Although it has the capabilities to perform, it's capabilities are overshadowed by the difficulty in setup and usability. For most small to medium businesses I would personally say that it's overkill. When factoring in cost of software, configuration time and support it becomes very costly. Especially so when compared to equally as capable and robust solutions. There is the correct tool for every job. Although you could use a pair of pliers to hammer in a nail, a hammer would be the best tool for the job. Make sure to research all options for your scenario before committing to this as it may not be the best fit for you.
What problems is the product solving and how is that benefiting you?
It provides protection for my network and the ability to minutely make changes and enforce rules.
Great firewall/IPS/IDS for small business
What do you like best about the product?
The box is an all in one GUI for firewall and IDS/IPS solution.
What do you dislike about the product?
The only downside I see is a novice could attempt to set this up and can really mess settings up.
What problems is the product solving and how is that benefiting you?
Replaced firewall, IPS/IDS and email filtering solutions with one UTM.
UTM brings best of new software to the table
What do you like best about the product?
Our workplace is finally streamlined with the reliability healthcare demands of its technology.
What do you dislike about the product?
We had some initial issues with communications between project manager and company reps but they were quickly resolved.
What problems is the product solving and how is that benefiting you?
Security, decreased likelihood of reportable event, increased technological compliance.
Best Unified Threat Management
What do you like best about the product?
Sophos UTM Appliances with Firewall Sandboxing Provides Maximum Network Protection at an Affordable Price.
What do you dislike about the product?
Single Sign-On(SSO) user authentication is not possible prior to version 9.2
What problems is the product solving and how is that benefiting you?
Good threat protection
Hit and miss
What do you like best about the product?
I guess the amount of features we've seen with Sophos.
What do you dislike about the product?
Everything else.
We have to continually do Sophos remediations, scouring through dump logs and registry keys to fix host devices that break while using Sophos.
We have to continually do Sophos remediations, scouring through dump logs and registry keys to fix host devices that break while using Sophos.
What problems is the product solving and how is that benefiting you?
Protection for users
Sophos UTM - My Gatekeeper
What do you like best about the product?
Our Sophos SG230 has provided as much bang for the buck as we could get when it comes to protecting and administering our network security. It has all of the baseline firewall functionality in the definitions and rules that are either automatically set up or added by the user. I love the additional security I see as it blocks traffic to known bad actors using the Sophos database which though not as extensive as Cisco's is still quite substantial. I've seen this thing alert and block the wrong thing enough times to know I don't want to live with anything less and am seriously considering an XG230 in the near term. It also does a great job with the Sophos Wireless Access points.
What do you dislike about the product?
It is complicated at times and you have to manually perform firmware updates. I would love to see that scheduled from the dashboard. I would love to see more granularity on the monitoring and reporting of traffic.
What problems is the product solving and how is that benefiting you?
Before Sophos we had an infection that would have been stopped by the Sophos SG230. The current situation is so bad it's depressing. The network is under constant attack and probing for absolutely the worst of reasons. There is an army arrayed against us and products such as the Sophos UTM are our early warning system, first line of defense and counter-intelligence agency.
Recommendations to others considering the product:
Look at Sophos and keep in mind the companion products such as endpoint protection, WAPs, the variety of VPN flavors.
Avoid like the plague
I would give this a 0-star review if I could.
An entire two day's config was dropped from the system, which broke a production VPN. I contacted support to be given the run around [still looking for license details that are not provided, even though we have multiple sites with paired licenses connecting to the device in AWS].
Also I can no longer connect to AWS DNS servers from the device, which is shocking. It seems to have changed config overnight, without rebooting.
Unfortunately this is in production but I am actively looking for a replacement. This is a pile of rubbish, while having the audacity to charge a couple of grand for absolute crap.
Stay away. You have been warned. You can see all reviews since 2015 have been 1 star reviews, and a number of the others prior to that look dubious.
Helpful for email filtering
What do you like best about the product?
We like that it filters out spam emails and emails from people that we do not know.
What do you dislike about the product?
Do not like that sometimes I don't get emails fro multiple days that would've been helpful to get earlier.
What problems is the product solving and how is that benefiting you?
Spam/many emails
Sophos UTM
What do you like best about the product?
Absolutely the best security software in the business with the VERY best customer service.
These folks go above and beyond to help you out of a jam or fix issues with security whether you are new and have viruses and holes in your security or if its just something simple they are the best of the best for security
What do you dislike about the product?
Absolute do not dislike anything about
Sophos I was actually the one who recommended them from prior experience with them at my home. I had called them randomly with a problem with my home computer and they walked me through fixing it without me ever being a member or having their software.
Thjat is impressive!
What problems is the product solving and how is that benefiting you?
Well obviously security. There are multiple properties that we communicate with online and we had a lot of issues with hacking and it was getting really bad. Once this was in place life as a manager was much easier.
Recommendations to others considering the product:
Do not hesitate to get this for your company they are the best in the business and I would recommend them to anyone who is looking for security services.
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