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Reviews from AWS customer

42 AWS reviews

External reviews

276 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Patryk D.

Impressive Tool

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I use Elastic on a daily basis, and the visualization and log exploration features are very enjoyable and user-friendly once you get to know the solution. Fleet allows for a simple way to add agents, even in offline implementations, and the documentation in this context is very good. Elastic SIEM is also pleasant to use, but it’s important to keep in mind the retention of Elastic events and processes, as they can take up a lot of storage. The support is very good, although the AI chat is not always useful since it can sometimes point to outdated articles.
What do you dislike about the product?
Overall, I’m very satisfied with Elastic, but the biggest downside for me is the documentation. It’s often unclear or incomplete, especially when it comes to Elastic Agent and all the integrations. This makes setup and troubleshooting more complicated than it should be. One of the challenges I faced is with log parsing in the TCP custom input integration. The documentation is not very clear, and it’s not always obvious which preprocessors can be used or how to configure them properly. Of course, I should be using pipelines, but since Elastic provides such a solution, it should be properly documented. Sometimes even when debugging pipelines, not everything is clear or easy to understand.
What problems is the product solving and how is that benefiting you?
It centralizes and indexes logs from multiple sources, allowing fast and efficient searching and analysis. It helps monitor services, quickly detect errors or anomalies, and speeds up troubleshooting, saving time and improving overall system reliability.


    Financial Services

Elasticsearch at big belgian bank

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
API, dev console, schema-less indexing, documentation
What do you dislike about the product?
changing java sdk, hiding some previously available features behind a subscription
What problems is the product solving and how is that benefiting you?
excellent vector search, good indexing/search performance, support complex searches


    Avior M.

Powerful and Reliable Search & Analytics Platform

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Elasticsearch is extremely fast, scalable, and reliable for handling large amounts of data. I’ve used it extensively for log management, search queries, and analytics, and it consistently delivers results in near real-time. Its flexibility with queries, index lifecycle management, and clustering makes it an essential part of our infrastructure. The ecosystem around Elasticsearch (APIs, integrations, documentation) makes it easy to extend and adapt to different use cases.
What do you dislike about the product?
Managing clusters at scale can sometimes be challenging, especially around balancing shards, force merge operations, and handling 429 rate-limit responses. While it’s very powerful, certain advanced operations require deep knowledge to avoid performance bottlenecks. That said, once tuned properly, it works extremely well and reliably.
What problems is the product solving and how is that benefiting you?
Elasticsearch helps us centralize and search through huge volumes of logs, metrics, and structured data in real time. It allows quick troubleshooting, better observability, and smarter analytics across our systems. By automating index lifecycle management and scaling clusters easily, it reduces operational overhead and keeps performance consistent. Overall, it improves visibility, decision-making, and efficiency for our teams.


    Ameer M.

The solution is modern and feature rich with extensive customization possibilities

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
The amount features present and you can do many custom things with it if something is not present out of the box, we really like the security monitoring features it provides
What do you dislike about the product?
Maintaining self managed deployments can be difficult, mapping conflicts and slow downs when ingesting many log sources can take a lot of time.
What problems is the product solving and how is that benefiting you?
Log collection and threat monitoring


    Computer Software

Evaluation of Elasticsearch Efficiency Across Use Cases

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
The best thing I like about Elasticsearch is that its not limited to 1 or 2 features. I have been using ELK for implementing different use cases like the diverse search options like advanced relevance ranking, fuzzy search, autocomplete, and complex aggregations, analytics, monitoring.
The horizontal scaling feature eases the upgrade as data grows and query demands increase. Data ingestion, search queries, and cluster management can all be done via simple JSON-based API calls. Creating dashboards in Kibana can be quickly learnt and offers great insights on the metrics. It also much easier to connect using different languages with the official or community client libraries available.
We are also using Elasticsearch for real-time querying of logs and metrics for which ingestion is happening 24/7 and the dashboards are being monitored.
With the new AI features I see the use cases will continue to grow.
What do you dislike about the product?
The one thing I dislike is sometimes the data is inconsistent and finding the reason for that is real pain because at one point it works perfectly fine and then shows incorrect data. One more thing I find confusing is the errors that are displayed when something goes wrong. The errors are not that insightful in some cases which leads to more time correcting them.
What problems is the product solving and how is that benefiting you?
We are storing Cloud based customer support data in Elasticsearch which is really huge and we have implemented real-time monitoring on top of it. It includes multiple complex dashboards and search options available to help the business person in monitoring and growing the business.


    Aris Lawrence S.

Simple but does the job well.

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
- Data enrichment
- Logs, Metrics and APM monitoring
- It has a built in Dashboards
- Plug and Play, deploy and start using with minimal configuration
- It has fleet management system for easy configuration.
What do you dislike about the product?
- Not cheap compared to Coralogix.
- Elastic Agents needs re-enrollment to connect to the other Elastic Instance.
What problems is the product solving and how is that benefiting you?
We mainly use Elasticsearch as observability/monitoring tool. It provides as visibility to see the health and performance of the systems/applications.


    Information Technology and Services

Elastic is Just Superb.

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
I like it's performance, it's very good at faster response when compared with other monitoring tools. the API response was too faster.
there are lot many connectors available to get the data from different systems like kafka, database, mongodb etc.
What do you dislike about the product?
I doesn't see elastic making as user friendly from Kibana while running the searches. Splunk gives good in that. i really wanted to improve in that area.
What problems is the product solving and how is that benefiting you?
elastic search response time is lesser when compared to other products, it is much benefit for us.
we are using REST API's to get the data and show casing other portals, which is very useful.


    Neran P.

Fast Search Engine with a Learning Curve

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
Elasticsearch fast search performance. ability to perform full-text search, aggregations, and real-time analytics integrates with tools like Kibana, Logstash, and Beats and etc
What do you dislike about the product?
CCR is complex concept and considerable effort is needed for it
What problems is the product solving and how is that benefiting you?
logs analysis and reporting


    Financial Services

a well matured tool with great community support.

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
We extensively use Elasticsearch for platform log aggregation and dashboarding. It works seamlessly, and we rarely encounter issues. We especially appreciate the autoscaling and lifecycle management features.
What do you dislike about the product?
Nothing specific to dislike. We extensivly use elastic for platform log agregation and dashboarding. Working seamlessly and rarely encounter isuses.
What problems is the product solving and how is that benefiting you?
platform log agregation and dashbords


    Madhusri A.

Review of Elastic

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
APM feature, I like the APM feature in Elastic which helps to identify the endpoints failing or services which were not healthy at any point of time. The way it shows the failure transaction, latency throughput and mapping with services is useful in my daily works. The dependencies feature is great addon to identify what other services are being affected due to the issue.
What do you dislike about the product?
Searching for aged logs. In one of our clusters, it is hard for us to get the aged logs when we search with any pattern. Don't think this is fully due to Elastic it has more to do with our logs and tier configuration too. Also getting the logs and metrics of database server is something I feel hard.
What problems is the product solving and how is that benefiting you?
Solving unexpected Major outages. Elastic helped us to identify the outages before customer is impacted with APM metrics, error alerts, Machine learning jobs. With the alerts and monitoring, we are able to notice the behavior early and fix the issues. Due to fill log ingestion in elastic, it is helpful in even single customer issue analysis. The tracing of the logs is beneficial.