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External reviews

16 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dairy

Top class, practical, fast and knowledgeable support, advice (and alerts too)

  • December 07, 2022
  • Review verified by G2

What do you like best about the product?
Linh and the guys are extremely knowledgable, quick to help and keen to provide more insights towards making our systems more stabile, reliable etc.
What do you dislike about the product?
Nothing - they are a pleasure to work with
What problems is the product solving and how is that benefiting you?
Gives us quick and practical alerts around system stability, availablilty etc. And whenever we do have an issue, they bring great knowledge and experience to bear to help us fix the problem quickly and thoroughly.


    Ravi C.

IT-Conductor offer server comparison feature which is useful to work with multi-region Azure Tenants

  • April 20, 2022
  • Review verified by G2

What do you like best about the product?
IT-Conductor operated on a secured proxy server behind a customized firewall that can be defined by us. It actively retrieves a set of instructions for carrying out monitoring & automation of our Azure workloads. It also follows brilliant RBAC which dedicates access to objects based on their class, operation type and object values. This offers extensive granular control over all the available functionalities while performing operations in our Azure regions.
What do you dislike about the product?
Since IT-Conductor uses proxy and does not access our monitored system directly, we need to ensure that we stop the gateway so that it will block their access completely. These monitored systems are configured using IT-Conductor agent and so there is no direct user login approach. This can get tedious & complex at times as we work with multiple Tenants to govern our project requirements.
What problems is the product solving and how is that benefiting you?
All our multi-tenant data structures are safely stored in a relational database management system offered by IT-Conductor. To enhance the security further, we define our application security layer to access customer data. It follows sequential tree schematics for our hierarchical data which is easy to navigate, perform comparisons and comprehend our performance metrics in the Azure platform. Drilldown is convenient with this approach and it can effectively monitor the availability of all user-defines services along with infrastructure components that supports our Azure Tenants.


    Larry R.

IT Conductor - Making an IMPACT!

  • November 02, 2020
  • Review provided by G2

What do you like best about the product?
Automation capabilities with this platform are robust, and have already replaced many manual tasks for the customers we have implemented the solution for.
What do you dislike about the product?
Nothing was to dislike about the platform. It takes a little time for familiarization, but that is to be expected.
What problems is the product solving and how is that benefiting you?
Automation capabilities with this platform are robust, and have already replaced many manual tasks for the customers we have implemented the solution for.


    Information Technology and Services

Bespoke System Management and Automation for your SAP Environment - with less noise

  • November 01, 2020
  • Review provided by G2

What do you like best about the product?
There's a wide range of customizations available. The team behind the tool know the pain points of SAP Administration, and are on a continuous journey of pushing out features that are meaningful to those who use it. Minimizing noise from the logs is a great help to focus on things that matter.
What do you dislike about the product?
It takes some time and practice to learn how to unleash the full potential of the tool. But the great thing is that its tailor-made at the start so you can hit the ground running, right after onboarding.
What problems is the product solving and how is that benefiting you?
Have worked with them on a bespoke system refresh project. Every company has their own way of performing refreshes, and IT Conductor has managed to tick all the boxes needed that's specific to a customer. Identifying redundant tasks and automating them has been key to reducing the time and effort spent to finish a system refresh. This allows any company to increase the frequency of refreshes and refresh several systems almost simultaneously because of the quick turnaround.
Recommendations to others considering the product:
Great tool for minimizing noise from daily tasks and alerts so you can focus on projects and more value added activities.


    Health, Wellness and Fitness

Great Tool with even better customer support

  • November 01, 2020
  • Review verified by G2

What do you like best about the product?
Easy and quick installation, adding systems is very easy. It's a nice tool in ensuring the stability of our systems.
What do you dislike about the product?
The tool is providing the information that seeks, however, we would like to see improved UI
What problems is the product solving and how is that benefiting you?
SAP Application and Database Monitoring and Alerting


    Computer & Network Security

Very good tool for SAP

  • October 30, 2020
  • Review provided by G2

What do you like best about the product?
the way it works , and it saves our time .
What do you dislike about the product?
i don't face any issue using this tool, so no dislikes
What problems is the product solving and how is that benefiting you?
We are using this tool for monitoring purpose .
Recommendations to others considering the product:
Please do use IT-Conductor it is very simple not too much complex, time saver , automated , and will help you to grow your business


    Computer Software

ITConductor

  • October 30, 2020
  • Review provided by G2

What do you like best about the product?
Easy and quick installation to get up and running. Small footprint
What do you dislike about the product?
So far nothing, the product is providing the information that we are looking for.
What problems is the product solving and how is that benefiting you?
monitoring the SAP system proactively, allowing the software to do the work that was done manually in the past.


    Vishwanath N.

Head of SAP/Global Technology

  • October 27, 2020
  • Review provided by G2

What do you like best about the product?
Of the Shelf, Plug and play monitoring ang automation solution
What do you dislike about the product?
Nothing as such, the products full fills our monitoring needs
What problems is the product solving and how is that benefiting you?
Efficient and tailor made monitoring solution in an cloud environment


    Sanjeet G.

Monitoring is simplified, and is a good alternative to solution manager

  • October 24, 2020
  • Review verified by G2

What do you like best about the product?
Does not require a tutorial or lengthy guide before install, and not intimidating to start using. Didn't have to make changes on each server individually.

The entire landscape was managed quite easily.
What do you dislike about the product?
Have used it for a few months now, it has been good so far. It works well for what it is supposed to do.
What problems is the product solving and how is that benefiting you?
Evaluating health checks and diagnostics with performance among servers, apps, networks, middleware, etc...
We are also preventing critical issues with potential threats with cybersecurity.


    Apparel & Fashion

Tools for SAP Operation that works and speed up some common tasks!

  • October 23, 2020
  • Review verified by G2

What do you like best about the product?
SID-Refresh and Monitoring Platform, are very appreciated.
What do you dislike about the product?
UI Should be improved. But did the Job! :-)
What problems is the product solving and how is that benefiting you?
SAP System refresh time was 50% using SID-refresh.
Recommendations to others considering the product:
Super Support and Ease to setup compared to other commercials tools for monitoring SAP Enviroments