Excellent Product with Outstanding Customer Support
We have been using Ant Media Server for a while now, and I’m extremely impressed with both the product and the team behind it. The server performs efficiently, offering great streaming capabilities, but what truly sets Ant Media apart is their exceptional customer support.
When we encountered an issue with the server's memory, their support team was quick to respond, knowledgeable, and always willing to go the extra mile to help resolve the problem.
Beyond Expectations: Ant Media's Excellence in Service
We've been using Ant Media’s services for our live streaming needs, and I must say that the experience has been exceptional. The platform itself is robust, reliable, and highly scalable, meeting our demands seamlessly. Integration with our existing infrastructure has been seamless, and its performance has exceeded our expectations. Whether it’s handling large-scale events or managing daily streaming, Ant Media has proven to be a trusted partner.
They have been consistently responsive and proactive in addressing any issues or questions we’ve had. Their expertise and dedication to ensuring smooth operations have made a significant impact on our overall experience.
Trusted part of our pipeline
What do you like best about the product?
Well-presented, trusted part of our daily client review workflow for a little over 4 years. Does exactly as advertised and is one of the few products that I genuinely look forward to updates for. Customer support is effective and friendly. Price is very reasonable. Roadmap is spelled out.
What do you dislike about the product?
Documentation could be slightly better in places. Installation on some distributions, where GPU acceleration is required, could be slightly more straightforward. Little to complain about though, generally.
What problems is the product solving and how is that benefiting you?
Ultra-low latency, GPU-accelerated ABR video delivery. While quality is a factor, low latency is the primary focus, and AMS comfortably delivers it.
Fantastic Product and Support
The software is stable, efficient, and easy to implement. It has extensive documentation covering all possible aspects.
The support team is extremely quick and available to assist customers with live sessions where they truly help with the complete solution.
the perfect service for remote streaming
What do you like best about the product?
- Ability to multistream using your own server
- system of access control for various projects
- Possibility of free use with great functionality
- really good technical support
- easy to use interface
- There are detailed instructions for implementation on the server
What do you dislike about the product?
- In the beginning there were problems with some video formats sent to the stream. But with tech support offered solutions
- At the moment there is no graphical interface to start scheduled streams
- Sometimes streams just stopped. But we haven't found the reason yet, more likely just a rare bug
What problems is the product solving and how is that benefiting you?
opportunity to promote our products through online broadcasts
Easy, flexible Software to use for a good streaming experience
What do you like best about the product?
the easy to install and ready to run software with a good api and the ability to create plugins for your needs.
What do you dislike about the product?
when you have your own plugin it is not very comforatble to implement them
What problems is the product solving and how is that benefiting you?
it can be easily installed and is ready to use, and you can pay only if you are using the software, which makes it good for single events or testing streams.
Great help
What do you like best about the product?
It works. I have been looking for a livestream service for a while and I found it.
I've been stuck with a technical issue and the support helped me well.
What do you dislike about the product?
Few tutorials online to understand everything.
What problems is the product solving and how is that benefiting you?
I can do 24/7 livestream on YouTube.
Great framework for streaming video/livestream
What do you like best about the product?
Easy to install, easy to use, easy to integrated to others (app, web)
What do you dislike about the product?
Ant Media Server offer run on ubuntu server.
What problems is the product solving and how is that benefiting you?
Streamming retail selling videos on app to customer
Amazing company & service with fantastic customer support!
What do you like best about the product?
Amazing team of people who work with you and your customized needs. It's affordable while also providing a useful service.
What do you dislike about the product?
They help you get a good deal, help you set it up. I can't really think of any downsides.
What problems is the product solving and how is that benefiting you?
Live streaming server that basically plays liaison between our powerful streaming servers and the front end of the website. It's the middle man - the software that handles who joins the rooms, sees the streams, etc.
Streaming made easy
What do you like best about the product?
Ant Media Server has been my go-to streamer for several years now. Their technology (both front end and back end) is easy to navigate, easy to incorporate, and is rock-solid.
I run a droplet on my server. Getting Ant Media up and running was incredibly easy. Deployment only takes around 15 minutes.
What do you dislike about the product?
As when dealing with any technology company, one needs to have a background in the product. At times dealing with the customer service can have a bit of a disconnect because the end user might not have the faculties to properly explain an issue to someone more versed in the service.
That being said - having a problem with the service would be an edge case. And this is an advanced platform that has customer service more directed toward power users - always a good thing.
What problems is the product solving and how is that benefiting you?
I needed a way to propogate video across multiple websites with as little delay as possible.
