I have used it at multiple companies. Primarily, we use the tool to ensure that we're compliant with all the vendors. The particular company I’m working for now is just for IBM. There are other team members who handle other manufacturers. Flexera One is great. It helps us keep an eye on our compliance. When we're audited, Flexera One's reports have been approved by IBM. We don't have to use ILMT, so it's been very helpful.
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Powerful Cloud Cost Management Tool with Deep Visibility
What do you like best about the product?
Having worked with two FinOps platforms, I can confidently say Flexera has been a true game-changer. Its powerful features like Tag Dimensions, Rule-Based Dimensions (RBDs), and Showback/Chargeback models provide exceptional visibility into multi-cloud spend. The Cost Explorer enables effective usage tracking, while Budget Alerts and advanced AI/ML-based Forecasting support proactive cost control.
Flexera's support for custom policies and shared cost allocation has helped us tailor reporting for both technical and business stakeholders. We've built over 150 Power BI dashboards, integrated with Spot Ocean, and utilized container recommendations to optimize customer environments. While there’s room for improvement in the UI and forecast range, Flexera remains one of the most reliable cloud cost optimization solutions we've used.
Flexera's support for custom policies and shared cost allocation has helped us tailor reporting for both technical and business stakeholders. We've built over 150 Power BI dashboards, integrated with Spot Ocean, and utilized container recommendations to optimize customer environments. While there’s room for improvement in the UI and forecast range, Flexera remains one of the most reliable cloud cost optimization solutions we've used.
What do you dislike about the product?
Every FinOps tool has its pros and cons, but what stands out with Flexera is its commitment to continuous improvement and integration of the latest technologies—an approach that consistently benefits our customers.
What problems is the product solving and how is that benefiting you?
Flexera One helps us gain clear visibility into multi-cloud spend, allocate costs accurately using Tag and Rule-Based Dimensions, and optimize resources with features like Budget Alerts and Container Recommendations. It supports our FinOps goals by improving cost accountability and enabling proactive financial decisions.
IMPROVED EXPERIENCE THAN THE ON PREM VERSION
What do you like best about the product?
no upgrade of version release required, like the on prem version.
What do you dislike about the product?
don't really dislike, very little can be done technically relating to troubleshooting.
What problems is the product solving and how is that benefiting you?
Flexera one is solving problems related to software asset management saving money.
Reporting capabilities improve compliance and flexibility exceeds expectations
What is our primary use case?
What is most valuable?
I like the way that Flexera connects our contracts to our purchases. It gives us the flexibility when creating the license records for each of the applications. I also appreciate the reporting features that it has.
Flexera includes what I call canned reports, straight out of the box, but they also offer flexibility in creating custom reports. This allows us to provide management or whomever with more detailed information.
What needs improvement?
The mainframe need improvement. Flexera One does not have an agent for it, so it can't report on mainframe usage. Several people have suggested it as an improvement. One feature I would like to see in the tool is the ability to handle everything in one place. If not, it is what it is.
For how long have I used the solution?
I have used the solution for 12 to 13 years.
What do I think about the stability of the solution?
I would give stability a good nine out of ten. The stability of the cloud version, which is what I'm currently using, is almost always reliable. Occasionally, there will be a problem when they push out an upgrade, and we aren't able to reconcile the databases every day. However, it usually resolves within a day once they identify and fix the problem.
How are customer service and support?
I have used customer service in the past; not in my current role. I would rate it a nine out of ten. This was back when I used the on-premise product, and they were prompt in getting back to us. Most of the correspondence was via email, which was okay.
Occasionally, a call would have to be set up if they weren't understanding what was going on. Most of the support I dealt with at the time was in England, so we had to have calls in the morning. That was the only inconvenience.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used other solutions. HP Service Desk had a product, and there was another one that I used minimally. The other one is pretty big right now, or it used to be Snow, but then Flexera took over.
How was the initial setup?
How easy or hard the implementation depends on the setup. If you have it set up on-premise, it's complex and takes weeks to get everything ready. Flexera One, which is the cloud version, has a minimal setup.
What about the implementation team?
You need to have some IT infrastructure at the server levels because we have to work with Flexera for all the connections. This includes integrating with SMS or SCCM, or whatever you call it, and any other reporting pieces you want the Flexera One tool to include.
What's my experience with pricing, setup cost, and licensing?
The setup cost has changed a lot over the years, and I have not been involved with the pricing for six years. In the beginning, when I first became involved with it, I thought some of the pricing was a bit high. They've restructured how it's licensed, making it more fair.
What other advice do I have?
I recommend it highly. It's the best thing I've seen, so I give it a ten out of ten.
Worked on Flexera One
What do you like best about the product?
Clear Visualization gaining comprehensive view of our technology estates. Risk Mitigation is better for identifying compliance issues and improve governance. Cost reduction as it optimzies licences, subscriptions,and cloud spending.It alignes technology value with business outcomes.
What do you dislike about the product?
There is nothing that i dislike about Flexera one
What problems is the product solving and how is that benefiting you?
It has enhanced visibility which is very main factor when it comes to its benefits followed by its stream lining with it asset management and cost reduction ultimately increasing efficiency and compliance
Optima Fundamentals
What do you like best about the product?
Ease of Cloud visibility and management. Workflows to cut down time challenges.
What do you dislike about the product?
It would be ideal to have more intersection with technopedia like capabilities. Although this may be on the way.
What problems is the product solving and how is that benefiting you?
Cloud management, cloud governance and controls.
Fantastic service that provides multiple functionality
What do you like best about the product?
CMP is a great service that allows us to have an overall view of our envionments both public and private and be able to extend and ease our managability.
What do you dislike about the product?
Downsides to CMP is the security side of things, not that it is not secure. But more reassuring customers their data is safe. But the same can be said for most public cloud services too.
What problems is the product solving and how is that benefiting you?
The most beneficial aspect of CMP to me and my team is the ability of self provisioing instances, whether that be VMs or applications.
Solid Flexible Platform That Simply Works
What do you like best about the product?
This product has allowed us to expand on who can build out new environments and significantly shorted the time from request to successful completion. This product has allow administrators to make better use of their time and developers more time to work on their projects.
What do you dislike about the product?
The tool has reset expectations of many users so when configuring in our private cloud environment we sometimes run low on resources. This is simply a byproduct of increased productivity.
What problems is the product solving and how is that benefiting you?
We are able to is this CMP tool to do more than just build VMs. We also have if configured to install and configure several different software applications.
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