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Netgate pfSense Plus Firewall/VPN/Router

Netgate | 24.11.0

Linux/Unix, FreeBSD 14 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

10 AWS reviews

External reviews

319 reviews
from G2

External reviews are not included in the AWS star rating for the product.

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    Sergey P.

Great product with exceptional support

  • December 31, 2023
  • Review verified by G2

What do you like best about the product?
- pfBlocker with advanced firewall features
- DNS resolver with Unbound
- advanced network segmentation (sorry, but we need something in addition for that)
- certificate management with LetsEncrypt and acme
- advanced HAproxy capabilities (we need secure access, right?)
- advanced IDP/IDS features, like suricata (although some argue about it usefulness, but better to try it first personally and then judge).
- squid. Everyone loves Squid.
- exceptional technical support
What do you dislike about the product?
traffic balancing and automated failover.
It's not that I don't like it, but I wish the installation was a little easier, let's take UDM pro as an example.
What problems is the product solving and how is that benefiting you?
Tech infrastructure is no longer “not our business.” Needless to say, the cornerstone of any infrastructure is the gateway, preferably an enterprise-grade one. And "enterprise grade" doesn't mean we have to break the bank to get Aruba or Cisco for our home lab. Netgate with pfSense+ is an affordable enterprise alternative that allows you to experience most of the features required by demanding customers, asking for enhanced protection of their OCP/K8s clusters


    Computer Software

Great appliance with great support

  • December 01, 2023
  • Review verified by G2

What do you like best about the product?
It's a very efficient firewall and network management platform. I much better protected with this than with my ISP's router. Give me a lot more flexibility on how I want to segment my network. The TAC Lite support that comes with the appliance is great, the team is very fast to respond and resolve issues almost always on the first email.
What do you dislike about the product?
It's a bit complicated to setup but with some good research it's easy to find answers. There is a great community supporting it.
What problems is the product solving and how is that benefiting you?
Achieve proper security with the increasing number of smart wifi devices on networks. I want to keep my personal devices secure and make sure my smart home doesn't turn on me ;)


    Bikrant P.

Open source and can be managed easily

  • November 23, 2023
  • Review provided by G2

What do you like best about the product?
Customer support and the product information in website
What do you dislike about the product?
Some packages are tough to run on 1 GB devices. Maybe some lighter version of package need to be developed.
What problems is the product solving and how is that benefiting you?
I am using 1100, for a 50 number of user it is managing my network effeciently


    Bas S.

Great devices

  • November 17, 2023
  • Review verified by G2

What do you like best about the product?
Netgate's pfsense devices are robust being based on FreeBSD. And if for some reason something goes wrong you have a rapid netgate support department to help turn things to the better.
What do you dislike about the product?
I don't see any major downsides. If one, I liked the metal casings of their smaller models better.
What problems is the product solving and how is that benefiting you?
Secure access while still having a simple firewall setup you can explain to any first line of support employee


    Luc S.

Great Firewall with plenty of options

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
The UIS is easy touse and has tons of options.
What do you dislike about the product?
There is 2 option that is missing and would be greate to have
- 2FA
- UDP proxy (for NTP and DNS)
What problems is the product solving and how is that benefiting you?
Cost and easy to use, IPSec and normal VPN


    Qamar B.

Robust hardware with state-of-the-art software

  • November 16, 2023
  • Review verified by G2

What do you like best about the product?
Fast, reliable hardware with always up-to-date feature rich software.
What do you dislike about the product?
not widely promoted or available in my region (to be specific in Malaysia/South East Asia).
What problems is the product solving and how is that benefiting you?
Over the years I have used various open source softwares with PC and Server hardware but was disappointed with difficult to learn software, not enough community support, lack of features and updates. Until I discovered Netgate pfsense by watching Tom's videos on Youtube (Lawrence Systems). I was influenced by Tom and how he reviewed the product, so I searched and found a local vendor selling the product.

I replaced my old hardware and software with Netgate 6100 appliance, I use it in a multi WAN enviornment supporting about 30+ users on LAN.

Netgate always provides timely updates and support is top notch.


    Sener A.

Great product, great support

  • November 09, 2023
  • Review verified by G2

What do you like best about the product?
As MSP, we rely on pfSense and Netgate in many scenarios. Of all the pfSense deployments we have, we are maybe 50-50 on the Netgate Hardware vs. our own phisical/virtual appliances. It is just so versatile and we can deploy it easily in any oocasion, on demand. Software and its capabilities is no doubt one of the biggest reasons we stick with it but Netgate's amazing support is definitely the reason we keep coming back. I don't think I had a ticket wait more than one hour for a response even for devices without valid support contracts. I also rarely need to exchange messages with the support more than twice per incident. I am truly amazed by their knowledge of the product(s) they are supporting.
What do you dislike about the product?
Centralized management and high availability could get tricky at times.
What problems is the product solving and how is that benefiting you?
Remote access. site to site connectivity


    Greg K.

Opensource software, professional support

  • October 25, 2023
  • Review provided by G2

What do you like best about the product?
Pfsense is easy to use and includes everything a network engineer needs.
What do you dislike about the product?
Tutorials and guides can be out of date but are usually sufficient to figure out what needs to be done.
What problems is the product solving and how is that benefiting you?
provides a uniform interface to manage multiple sites firewalls.


    Michael B.

Ecstatic and grateful for support received!!

  • October 16, 2023
  • Review provided by G2

What do you like best about the product?
Extremely knowledgeable with product. My support tech took time to listen and understand what we were attempting to accomplish while explaining the steps he took to accomplish the task at hand.
What do you dislike about the product?
The email support / easy to trigger disconnect and frustration if you are experiencing a "mission critical" situation.
What problems is the product solving and how is that benefiting you?
Restoring configuration of a 4100 firewall


    Ron M.

Netgate Stands By Their Products

  • October 16, 2023
  • Review verified by G2

What do you like best about the product?
The best thing about pfSense is the support team. I am a small business and manage my own tech, and the willingness of the support team to communicate with and educate someone in my postion is noteworthy.
What do you dislike about the product?
I have not experienced any downside.It may seem overwhelming to a non tech end user but that is my fault not the product.
What problems is the product solving and how is that benefiting you?
There were three instances I can remember that Netgate customer service solved for me.

1.There were mulitple power outages and the multiple cylces stopped my 3100 from working and requried a highly technical work around that customer service walked me through and solved.

2. The unit was dropped and the plastic cover was damaged and I was shippped a new cover no charge.

3. I was setting up a port forward so that I could view my surveillence NVR on the road. My ISP was blocking all traffic and even though there were no issues with the 3100 Netgate support helped me find a work around.