Netgate pfSense Plus Firewall/VPN/Router
Netgate | 24.03.0Linux/Unix, FreeBSD 14 - 64-bit Amazon Machine Image (AMI)
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Open source and can be managed easily
What do you like best about the product?
Customer support and the product information in website
What do you dislike about the product?
Some packages are tough to run on 1 GB devices. Maybe some lighter version of package need to be developed.
What problems is the product solving and how is that benefiting you?
I am using 1100, for a 50 number of user it is managing my network effeciently
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Great devices
What do you like best about the product?
Netgate's pfsense devices are robust being based on FreeBSD. And if for some reason something goes wrong you have a rapid netgate support department to help turn things to the better.
What do you dislike about the product?
I don't see any major downsides. If one, I liked the metal casings of their smaller models better.
What problems is the product solving and how is that benefiting you?
Secure access while still having a simple firewall setup you can explain to any first line of support employee
Great Firewall with plenty of options
What do you like best about the product?
The UIS is easy touse and has tons of options.
What do you dislike about the product?
There is 2 option that is missing and would be greate to have
- 2FA
- UDP proxy (for NTP and DNS)
- 2FA
- UDP proxy (for NTP and DNS)
What problems is the product solving and how is that benefiting you?
Cost and easy to use, IPSec and normal VPN
Robust hardware with state-of-the-art software
What do you like best about the product?
Fast, reliable hardware with always up-to-date feature rich software.
What do you dislike about the product?
not widely promoted or available in my region (to be specific in Malaysia/South East Asia).
What problems is the product solving and how is that benefiting you?
Over the years I have used various open source softwares with PC and Server hardware but was disappointed with difficult to learn software, not enough community support, lack of features and updates. Until I discovered Netgate pfsense by watching Tom's videos on Youtube (Lawrence Systems). I was influenced by Tom and how he reviewed the product, so I searched and found a local vendor selling the product.
I replaced my old hardware and software with Netgate 6100 appliance, I use it in a multi WAN enviornment supporting about 30+ users on LAN.
Netgate always provides timely updates and support is top notch.
I replaced my old hardware and software with Netgate 6100 appliance, I use it in a multi WAN enviornment supporting about 30+ users on LAN.
Netgate always provides timely updates and support is top notch.
Great product, great support
What do you like best about the product?
As MSP, we rely on pfSense and Netgate in many scenarios. Of all the pfSense deployments we have, we are maybe 50-50 on the Netgate Hardware vs. our own phisical/virtual appliances. It is just so versatile and we can deploy it easily in any oocasion, on demand. Software and its capabilities is no doubt one of the biggest reasons we stick with it but Netgate's amazing support is definitely the reason we keep coming back. I don't think I had a ticket wait more than one hour for a response even for devices without valid support contracts. I also rarely need to exchange messages with the support more than twice per incident. I am truly amazed by their knowledge of the product(s) they are supporting.
What do you dislike about the product?
Centralized management and high availability could get tricky at times.
What problems is the product solving and how is that benefiting you?
Remote access. site to site connectivity
Opensource software, professional support
What do you like best about the product?
Pfsense is easy to use and includes everything a network engineer needs.
What do you dislike about the product?
Tutorials and guides can be out of date but are usually sufficient to figure out what needs to be done.
What problems is the product solving and how is that benefiting you?
provides a uniform interface to manage multiple sites firewalls.
Ecstatic and grateful for support received!!
What do you like best about the product?
Extremely knowledgeable with product. My support tech took time to listen and understand what we were attempting to accomplish while explaining the steps he took to accomplish the task at hand.
What do you dislike about the product?
The email support / easy to trigger disconnect and frustration if you are experiencing a "mission critical" situation.
What problems is the product solving and how is that benefiting you?
Restoring configuration of a 4100 firewall
Netgate Stands By Their Products
What do you like best about the product?
The best thing about pfSense is the support team. I am a small business and manage my own tech, and the willingness of the support team to communicate with and educate someone in my postion is noteworthy.
What do you dislike about the product?
I have not experienced any downside.It may seem overwhelming to a non tech end user but that is my fault not the product.
What problems is the product solving and how is that benefiting you?
There were three instances I can remember that Netgate customer service solved for me.
1.There were mulitple power outages and the multiple cylces stopped my 3100 from working and requried a highly technical work around that customer service walked me through and solved.
2. The unit was dropped and the plastic cover was damaged and I was shippped a new cover no charge.
3. I was setting up a port forward so that I could view my surveillence NVR on the road. My ISP was blocking all traffic and even though there were no issues with the 3100 Netgate support helped me find a work around.
1.There were mulitple power outages and the multiple cylces stopped my 3100 from working and requried a highly technical work around that customer service walked me through and solved.
2. The unit was dropped and the plastic cover was damaged and I was shippped a new cover no charge.
3. I was setting up a port forward so that I could view my surveillence NVR on the road. My ISP was blocking all traffic and even though there were no issues with the 3100 Netgate support helped me find a work around.
Solid Network Devices with Great Security and Pricing
What do you like best about the product?
We're able to feel confident about the security and performance of our network. We know pfSense defaults to secure configuration and know exactly what we've configured.
What do you dislike about the product?
There is no central management at this time. While not a big lift for our team, we do have to deploy changes to 11 locations individually.
The lack of layer 7 filtering sometimes makes it challenging to block unwanted traffic, but PfBlocker does most of what we need.
The lack of layer 7 filtering sometimes makes it challenging to block unwanted traffic, but PfBlocker does most of what we need.
What problems is the product solving and how is that benefiting you?
We're able to connect our locations securely and in a high performing fashion. We use Netgate pfSense as our firewall, router and DHCP server.
Very powerful product!
What do you like best about the product?
pfSense is just chock-full of incredible features and the GUI interface makes it pretty easy to implement them.
What do you dislike about the product?
All of the power and features of pfSense may seem overwhelming for network-newbies, but there is a lot of documentation, community support, and other postings to help you discover best practices and methods.
What problems is the product solving and how is that benefiting you?
We really needed some site-to-site VPNs and the WireGuard package is a great solution. We also needed much better control and protection than so-called business ISPs provide - and pfSense does that wonderfully!
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