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Reviews from AWS customer

2 AWS reviews
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50 reviews
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    Ahmad Abdullah

Offers ease of setting up security capabilities

  • April 15, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the Forcepoint Next Generation Firewall in my company for the protection of the Layer-2 networking area, which consists of Wi-Fi connections used in the enterprise.

What is most valuable?

The most valuable feature of the solution I like stems from the fact that the installation and configuration can be done locally. It is also easy to set up security capabilities. Forcepoint acts as a multi-service provider.

What needs improvement?

The endpoint protection capabilities of the product are an area of concern where improvements are required.

For how long have I used the solution?

I have experience with Forcepoint Next Generation Firewall.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 100 people in my company use the tool.

How was the initial setup?

The product's initial setup phase is easy.

What's my experience with pricing, setup cost, and licensing?

There is a need to make payments towards the licensing charges attached to the product. The product is not expensive.

What other advice do I have?

The tool's SD-WAN capabilities are supported by the tool.

It is a nice product to use. The product can be used in the data center as a firewall.

The product does provide reporting and visibility features. There are many features provided by the product, especially the area of availability.

I rate the tool an eight out of ten.


    Mairajuddin Ahmed

Provides centralized management server and works efficiently for safeguarding perimeter network

  • April 01, 2024
  • Review provided by PeerSpot

What is our primary use case?

The platform is a firewall and Unified Threat Management (UTM) solution. We have implemented it in our production environment, particularly with VPN configurations. It proves to be an excellent tool for safeguarding our perimeter network. One of its standout features is its centralized management server, allowing us to manage multiple devices using a single console efficiently.

What is most valuable?

The platform's most valuable features are perimeter network security and URL filtering. These functionalities are crucial for us, particularly because we operate in a highly restrictive environment regarding internet access.

What needs improvement?

While they offer a comprehensive bundled solution, some users may prefer on-premise deployments for certain features, such as URL filtering. Currently, Forcepoint offers WebSense for URL filtering in the cloud, but users who prefer on-premise solutions may find this lacking. They could improve these particular areas.

For how long have I used the solution?

We have been using Forcepoint Next Generation Firewall for 15 years.

What do I think about the stability of the solution?

In terms of stability, the solution is quite robust. We haven't encountered any major issues, and like any other firewall, it operates reliably 24/7 without significant disruptions. However, there have been occasions when units required replacement, especially if covered under warranty. Additionally, we've implemented high-availability configurations to minimize downtime.

What do I think about the scalability of the solution?

In terms of scalability, it depends on the specific model being utilized. Basic models may have limitations and may need to be more scalable. However, mid to high-range firewall models, such as the Next Generation ones, are stackable and scalable. It means multiple branches can seamlessly run the same solution without encountering any issues.

In our organization, approximately 200 users utilize the solution. It is extensively and regularly used as our users rely heavily on URL filtering.

How are customer service and support?

Although they offer a premium technical support option, which is costly, we have yet to opt for it during our years of using the product. There can sometimes be a delay in receiving support, but typically, they respond within 24 to 48 hours. Despite this, the quality of support provided has been excellent.

How was the initial setup?

The initial setup of Forcepoint is straightforward for trained engineers, but it may appear complex for those without specific training. The deployment process typically involves mounting the firewall and booting it up with an initial setup from a USB boot device. From there, the installation process continues according to the specific requirements and configurations.

In our case, it took more than 15 to 20 days to refine policies and access configurations to meet our specific needs. However, it typically takes less than one to two hours for the firewall to be functional and up and running.

Once you have clarity on what needs to be deployed and what is best for their operations, it typically only requires the support of one or two Forcepoint engineers to assist in deploying the solution.

What about the implementation team?

We took assistance from integrators to implement the product.

What was our ROI?

The product generates a return on investment.

What's my experience with pricing, setup cost, and licensing?

It is an affordable product. We purchase its yearly license.

Which other solutions did I evaluate?

Initially, we used Symantec Firewall, which was many years ago. About eight years ago, we transitioned to Stonesoft, the parent company of Forcepoint. We decided to use Forcepoint primarily due to its reputation as a top-notch firewall solution for security.

What other advice do I have?

We utilize Forcepoint to manage secure remote access primarily through VPN terminals and VPN clients.

The SD-WAN capability of Forcepoint did not directly support our network performance, as we did not proceed with its implementation. We were in discussions about enabling SD-WAN but needed help executing the plan. Eventually, due to the end-of-life status of our product, we transitioned to Fortinet as our vendor for SD-WAN solutions.

Deploying and managing the platform was not particularly straightforward. It necessitated experienced engineers trained in Forcepoint Next Generation Firewall. Once set up, there were no significant issues or challenges in day-to-day management.

They offer templates that provide detailed reports categorized by user, device, and internal network access.

The value and impact of using this solution lie in the assurance of protection and security. Ultimately, the greatest return on investment (ROI) comes from safeguarding the business from potential attacks and vulnerabilities.

I rate it a nine out of ten.


    OusaidAbaz

Provides decent protection for the LAN but complicated interface

  • March 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use it internally. We use it as a firewall. We use it just as a gateway.

How has it helped my organization?

We have several frontline firewalls. We use a VMware platform to manage traffic between internal and external networks. Products like CheckPoint, Symantec, or Forcepoint aren't highly rated by Gartner. That's why we're planning to migrate our traffic management to a different technology like FortiGate or Palo Alto, which have better ratings.

What is most valuable?

It provides decent protection for the LAN, especially in run mode. However, from an administrator or engineer's perspective, Forcepoint isn't very clear to use. There are too many menus, and management can be problematic—it's not user-friendly. Also, it's not a cost-effective solution.

What needs improvement?

We had some licensing issues with its web filtering capabilities. That's why we migrated our web filtering to Cisco Umbrella.

Moreover, the interface is complicated. It's difficult to locate all the necessary menus and functions.

For example, one of the many issues is with SSH. Even now, we haven't successfully opened the port to connect using SSH mode when we want to change the configuration. It's like a black box—not very open to changes and customization. It's simply not easy to configure.

There are other problems, too. For example regarding Forcepoint's Websense component. We had a lot of problems managing the web settings within Websense. That's why we migrated to Cisco Umbrella for cloud-based web filtering.

It's not that Forcepoint is inherently bad. The issue is that it's not user-friendly. It is not easy to use. The developers need to redesign the interface (GUI) for better management. It is very difficult to manage. For example, simple actions require too many clicks compared to FortiGate or Palo Alto. That's the main problem.

For how long have I used the solution?

I have been using it for two years now.

What do I think about the stability of the solution?

It's a stable product. We're a large company with more than 500 users, both on-site and remote.

What do I think about the scalability of the solution?

It's not a useful tool if your goal is to expand your architecture or platform.

How are customer service and support?

We didn't have a support contract with Forcepoint because we were planning to move to a different technology.

Which solution did I use previously and why did I switch?

I work with firewalls like Symantec Data Loss Prevention (DLP), firewalls like Palo Alto, FortiGate, and Check Point, along with routers and switches. I've also worked with Juniper, Cisco Fabric, Cisco Nexus (NX-OS), HPE Aruba.

I switched positions, and my new job doesn't use Check Point. So, the last time I used Check Point was in 2022.

Now, I use FortiGate, Palo Alto, and Forcepoint.

We also use different solutions based on use cases or specific functions. For example, we don't use Forcepoint for VPN. We use Pulse on-premises to connect remote users to the local network.

How was the initial setup?

While deployment itself isn't complex, we migrated from Forcepoint to a different environment, such as FortiGate and Palo Alto, in VM mode.

The initial setup might be straightforward, but when working with traffic metrics, adding rules, or expanding the configuration, it's not user-friendly. Troubleshooting stable routing is also difficult.

Unlike Palo Alto, which has many troubleshooting tools (especially within its security modules), Forcepoint lacks tools that would simplify configuration.

What other advice do I have?

It's not very good, but it's not bad either. My main issue is with the interface, not the heart of the technology itself. Forcepoint's developers need to make it more user-friendly, like FortiGate or Palo Alto. I want it to be easier to manager, use and configure.

Overall, I would rate the solution a six out of ten. We only use a small amount of Forcepoint's functionality now and will soon migrate away from Forcepoint entirely.


    Sanket M.

Forcepoint NGFW

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
Forcepoint most secure feature is, we are not able to take GUI acces via web browser.
As per other firewall vendor the forcepoint is easy to implement and configure, also user freindly dashboard.
if we want to integrate with the any tool we are received articles regarding the integration on support portal.
TAC Support is also user freiendly and valuable quick suport.
What do you dislike about the product?
SMC Dashboard is like older one.
as checked with the other vendor forcepoint is very costly in price.
What problems is the product solving and how is that benefiting you?
facilitate the secure connectivity etween user to the office connection.
provides vissibility of user traffice in proper manner.


    reviewer1047669

An easy-to-manage security solution but could be cheaper

  • December 26, 2023
  • Review provided by PeerSpot

What is most valuable?

The solution offers sandboxing, which can be integrated at any time.

What needs improvement?

Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured. While group design and configuration generally function well, there are issues related to OSSL. These issues may necessitate troubleshooting that involves accessing hidden features by adjusting product routes. This level of troubleshooting is currently restricted to technical personnel, not partners or customers.

For how long have I used the solution?

I have been using Forcepoint Next Generation Firewall for a few years.

How are customer service and support?

Technical support is good outside Egypt.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have tried FortiGate, Palo Alto, and Symantec. We switched to Forcepoint because it is easy to manage and troubleshoot.

What's my experience with pricing, setup cost, and licensing?

The product is expensive but cheaper than Cisco.

What other advice do I have?

Overall, I rate the solution a six out of ten.


    Youssef Ahmed

A cost-effective solution for firewall but needs a better interface and support

  • December 11, 2023
  • Review provided by PeerSpot

What needs improvement?

Forcepoint could make the interface more reasonable and easier to navigate. If you are not good at Forcepoint, you cannot easily manage it. Fortinet is easy to navigate and reach.

Forcepoint should focus on upgrades. Sometimes, service is impacted or disrupted after an upgrade. You have to read the release notes carefully before doing anything.

For how long have I used the solution?

I have been using Forcepoint Next Generation Firewall for three years.

How are customer service and support?

Four years ago, I called support. Their response was very bad, but the antivirus was good.

Which solution did I use previously and why did I switch?

Fortinet is better because it is very easy to manage. For Forcepoint, you need someone to dive into GUI or make some changes in the configuration, navigate, etc.

How was the initial setup?

The initial setup is complex with the NG firewall compared to Fortinet. You can manage it easily by doing some virtual context and trying to divide the solution. You need experience for that. You have to do some lab to do something to prepare.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive.

What other advice do I have?

I recommend Fortinet. Fortinet is booming now, but it is expensive. Both have pros and cons. You can compare both with Palo Alto. Palo Alto is more stable and more scalable. Forcepoint has many more features than Fortinet.

Overall, I rate the solution a six out of ten.


    Nitin K.

Forcepoint NXGEN - Future firewall

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Forcepoint NGFW provides ultimate UTM security to the organisation perimeter network. IT comes with SD wan capablities which seamless network flow and security over the internet. We can monitor and control firewall via signle console. In consolve we can add different versions and different models of firewall which is additional feature.
What do you dislike about the product?
Contact to the Management server with firewalls sometimes fails that we need to do again and again via OTP.
What problems is the product solving and how is that benefiting you?
Forcepoint firewall is best SD-WAN and firewall solution. We can implement this as a router with SD-WAN and Firewall by adding multiple ACL's.
We can manage centralised logs of all the firewall in internal server or we can assign dedicated log server to all the firewalls.


    Bruno C.

NGFW Network Security solution

  • October 30, 2023
  • Review provided by G2

What do you like best about the product?
Forcepoint SASE Platform has some occasional performance issues. It offers security. It consistently improves and becomes more mature, over time. There are some glitches that block websites while ensuring overall security.
What do you dislike about the product?
The lack of application-based protection support and troubleshooting capabilities.
What problems is the product solving and how is that benefiting you?
The Forcepoint SASE Platform solves our network security concerns. This benefits our business by providing protection against cyber threats but does not ensure data integrity.


    Komi David A.

Blocks potentially harmful websites

  • October 20, 2023
  • Review provided by G2

What do you like best about the product?
The initial implementation posed some difficulties. But the security coverage it provides is above expectations. The Next Gen features are exceptional and fulfill our requirements.
What do you dislike about the product?
The lack of application-based protection support which is something that is very essential for cyber threat protection makes Forcepoint somewhat questionable choice.
What problems is the product solving and how is that benefiting you?
Forcepoint SASE Platform solves the need for NGFW Network Security. It is safeguarding our networks, against cyber threats. This ensures our data remains protected.


    Harry E.

Improvement of system resource usage

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
Forcepoint SASE Platform is a product in which the dashboard may experience some glitches. Its performance is solid.
What do you dislike about the product?
Forcepoint SASE Platform Provides security characters there is room for improvement in terms of connectivity and system resource usage.
What problems is the product solving and how is that benefiting you?
Forcepoint SASE Platform solve the problems of safeguarding our network against cyber threats. Its NGFW security features ensure that our valuable business data remains protected.