The solution offers sandboxing, which can be integrated at any time.
External reviews
External reviews are not included in the AWS star rating for the product.
An easy-to-manage security solution but could be cheaper
What is most valuable?
What needs improvement?
Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured. While group design and configuration generally function well, there are issues related to OSSL. These issues may necessitate troubleshooting that involves accessing hidden features by adjusting product routes. This level of troubleshooting is currently restricted to technical personnel, not partners or customers.
For how long have I used the solution?
I have been using Forcepoint Next Generation Firewall for a few years.
How are customer service and support?
Technical support is good outside Egypt.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have tried FortiGate, Palo Alto, and Symantec. We switched to Forcepoint because it is easy to manage and troubleshoot.
What's my experience with pricing, setup cost, and licensing?
The product is expensive but cheaper than Cisco.
What other advice do I have?
Overall, I rate the solution a six out of ten.
A cost-effective solution for firewall but needs a better interface and support
What needs improvement?
Forcepoint could make the interface more reasonable and easier to navigate. If you are not good at Forcepoint, you cannot easily manage it. Fortinet is easy to navigate and reach.
Forcepoint should focus on upgrades. Sometimes, service is impacted or disrupted after an upgrade. You have to read the release notes carefully before doing anything.
For how long have I used the solution?
I have been using Forcepoint Next Generation Firewall for three years.
How are customer service and support?
Four years ago, I called support. Their response was very bad, but the antivirus was good.
Which solution did I use previously and why did I switch?
Fortinet is better because it is very easy to manage. For Forcepoint, you need someone to dive into GUI or make some changes in the configuration, navigate, etc.
How was the initial setup?
The initial setup is complex with the NG firewall compared to Fortinet. You can manage it easily by doing some virtual context and trying to divide the solution. You need experience for that. You have to do some lab to do something to prepare.
What's my experience with pricing, setup cost, and licensing?
The product is not expensive.
What other advice do I have?
I recommend Fortinet. Fortinet is booming now, but it is expensive. Both have pros and cons. You can compare both with Palo Alto. Palo Alto is more stable and more scalable. Forcepoint has many more features than Fortinet.
Overall, I rate the solution a six out of ten.
Forcepoint NXGEN - Future firewall
We can manage centralised logs of all the firewall in internal server or we can assign dedicated log server to all the firewalls.
NGFW Network Security solution
Blocks potentially harmful websites
Improvement of system resource usage
Provides hybrid cluster setup and highly stable solution
What is our primary use case?
Our use cases involve deploying the Forcepoint solution, which includes installing the SMC server, management server, log server, as well as physical appliances and designing the clustering of Forcepoint.
What is most valuable?
Forcepoint is a good solution because it has a central server that serves as a management console. You can manage 100s of firewalls from this single console. Additionally, a key advantage is that Forcepoint provides VPN services as part of its basic subscriptions. It is not necessary to pay extra to use VPN services.
What needs improvement?
There is certainly room for improvement. In larger companies with extensive infrastructure, retrieving logs for a longer period of time can sometimes take a bit longer than desired.
In bigger companies with a larger volume of logs; it takes more time to retrieve them due to the increased amount of data.
For how long have I used the solution?
I have been working with Forcepoint for about two years.
What do I think about the stability of the solution?
It is a very stable solution. If you set everything well, if your policy is well designed, it's stable.
Overall, I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a very scalable solution. If you don't have enough capacity, you can easily double or even triple it. If you need to add extra Forcepoint devices due to insufficient power, it's just a matter of expanding the cluster. Additionally, the physical boxes can be set up as a hybrid cluster, which means you don't necessarily need the same expensive appliances. You can purchase more affordable ones and integrate them into the Acris cluster. Forcepoint's physical appliances can share and distribute the network traffic between them.
We have enterprise-level as well as small-sized clients.
How are customer service and support?
The customer service and support are quite good. They are very educated. I never had a case that I wasn't able to solve successfully. So, they are reliable.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy because all you need to do is create a USB disk, which you can obtain from the management server. You configure it once. After that, you just connect the physical server to Ethernet, insert the USB disk, and turn it on. Everything else will be done. You configure it for the first time on the management server and then install it on the FlashDesk. After that, you simply connect the physical server to Ethernet, insert the USB disk, and turn it on. That's it. And everything else will be taken care of.
What about the implementation team?
If you do a simple installation, just the physical setup, it's a matter of hours. For a single installation, for a small business or company where you have around 150 users on the network edge, one engineer is enough. Therefore, the time to deploy the solution depends on the size of the installation.
Moreover, some maintenance is required for the solution. One person or one administration is enough for maintenance.
What other advice do I have?
I would recommend the solution. Overall, I would rate the solution a nine out of ten because there are disadvantages like only some logs for enterprises. It takes a bit longer for it.
Which deployment model are you using for this solution?
Has good stability, but its initial setup process needs improvement
What is most valuable?
The solution's most valuable features are reporting, support, and classification of cyber attacks.
What needs improvement?
They should provide more details on potential cyber-attacks over a dashboard or email for the solution. Also, they should include centralized dashboard configuration and management.
For how long have I used the solution?
We have been using the solution for three years.
What do I think about the stability of the solution?
I rate the solution's stability an eight or nine.
What do I think about the scalability of the solution?
I rate the solution's scalability a nine out of ten.
How are customer service and support?
The solution's technical support team is quite responsive and provides consistent support.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup process is complex. It is challenging to identify new and existing systems.
What about the implementation team?
We implemented the solution with the help of a system integrator.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
What other advice do I have?
I rate the solution a seven out of ten.