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Reviews from AWS customer

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46 reviews
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    MuhammadRicky Anggoro Pratomo

A good and simple solution, but becomes unstable when more features, like auto-scaling are introduced

  • May 12, 2022
  • Review provided by PeerSpot

What is our primary use case?

Forcepoint is a next-generation firewall, we are using it as a firewall for one of our customers, which includes one data center and 95 branches. Using the SD-WAN feature on Forcepoint NGFW, we provide a secure connection from all the branches to the data center.

What is most valuable?

We like the scalability of Forcepoint because, with the Forcepoint NGFW solution, we can scale anything. The solution has central management, so we can manage all the branches and devices centrally in one controller. This also allows the customer to manage the solution centrally.

Forcepoint comes with the SD-WAN feature, which connects all the branches and devices to the data center with a central connection. We bypass using a VPN or IPsec or anything like that because Forcepoint can do it automatically. Also, one of the controller benefits is that it can monitor the tech, meaning all the devices that are managed by Forcepoint.

What needs improvement?

I think some of the customers who already use Forcepoint will benefit from using SD-WAN because it has features like auto-scaling, but I think the auto-scaling needs improvement since only Forcepoint NGFW comes with the SD-WAN solution. Plus, auto-scaling is an important tool and it still may not be good enough for some customers, so I think there is room for more improvement in the auto-scaling feature in SD-WAN.

We have also gotten a slow response from technical support when we experienced hiccups, errors, and bugs. I think there is a lot of room for improvement in the support capabilities.

For how long have I used the solution?

My company has been using the solution for about one year.

What do I think about the stability of the solution?

For a simple deployment with simple requirements, like firewall blocking and connecting to the LAN or data center, the stability of the device is quite good. However, when it comes to a complex deployment, the rules, firewall features, SD-WAN core features, and auto-scaling can cause the device to be not quite stable.

What do I think about the scalability of the solution?

We like the scalability of Forcepoint because with the Forcepoint NGFW solution, we can scale anything. However, I think there is room for more improvement in the auto-scaling feature in SD-WAN.

How are customer service and support?

I think their support capabilities have a lot of room for improvement because my company has had several issues. Of course, other products have issues too, but they have good support that helps us deliver a solution to the customer. With Forcepoint, however, the technical support is slow and I think the support team needs to be improved.

How was the initial setup?

The installation is quite simple, but when it comes to configuration we need to know why the customer is implementing the solution. Firewalling or connecting other branches is a simple configuration but with something like auto-scaling or antivirus, Forcepoint needs to be more straightforward.

What about the implementation team?

I think we deployed a data center in a half-day, so you can deploy the controller or the data center in about a day. The time it takes to activate and configure each branch varies, and may range from 15-40 minutes. Once we activate the solution and set it up for the customer, they connect it to the internet with our password and can begin working. Overall, I think one week is more than enough time for a thorough deployment.

What's my experience with pricing, setup cost, and licensing?

There are some options for licensing. I think usually the licenses are valid for three years, but in my country we only have the option of a one-year license. The license is gauged on the requirements and the controller. There is a basic license and an advanced license, which offers more protection for antiviruses, like web category filtering.

What other advice do I have?

I think Forcepoint is a good simple solution for firewalling. Because of the instability we faced within our project, which I think can be common with Forcepoint, I would only recommend this solution for a retail business with minimal, non-complex requirements. If you need more SD-WAN features, like auto-scaling, I don't think I would recommend Forcepoint. 

I would rate this solution as a five out of ten.

Which deployment model are you using for this solution?

On-premises


    NITIN K.

Forcepoint NGFW

  • January 27, 2022
  • Review provided by G2

What do you like best about the product?
We get a very smart console of Forcepoint SMC through which we can control all NGFW engines. We can create a single, cluster, VPN firewall directly in smart console.
What do you dislike about the product?
Sometimes firewall lost connectivity for that we need to create the initial configuration for that.
What problems is the product solving and how is that benefiting you?
We can place this firewall as internal, external perimeter, and DMZ protection directly. by logs, we can solve all the issues easily.
Recommendations to others considering the product:
Firewall configuration is not easy as compared to others like Palo Alto, Checkpoint and Fortigate.


    NITIN K.

NGFW Network Security.

  • November 26, 2021
  • Review provided by G2

What do you like best about the product?
The Security Management console can easily install. it supports windows 10 also if we haven't any servers. one of the other best feature is we can get a log server and Management server in one console. very easy to use and easy to understand for administrators. Forecpoint NGFW secure network with IPS, Packet filtering, URL filtering. it gives quick network overviews and reports to administrators.
What do you dislike about the product?
If the Primary control interface link lost then it lost its control from firewall. backup link cannot control the firewall we can't make necessary changes on the firewall. it not give traffic overviews details of all the links on one chart. If we have configured net links this is possible.
What problems is the product solving and how is that benefiting you?
Via log server, it solves many problems in networks. it has the best centrally log server with an extra column filter feature. It increases business performance also. I recommend Force Point NGFW it has a very good routing process and it supports Multicast routing also for Trading and Media streaming organizations.


    SATHEESH J.

Good

  • October 29, 2021
  • Review provided by G2

What do you like best about the product?
User-friendly, efficient in working with applications.
What do you dislike about the product?
Sometimes connectivity was very slow, even though the network is exemplary.
What problems is the product solving and how is that benefiting you?
We can use two more ISPs at the same time in SD WAN.


    Financial Services

Needs Improvement

  • October 29, 2021
  • Review provided by G2

What do you like best about the product?
* Handles both Firewall and IPS
* Setup as high availability and load balancer
* Good local support
What do you dislike about the product?
* Only handles IPSec VPN and is not capable of SSL VPN
* For VPN connection, easy setup of MFA
What problems is the product solving and how is that benefiting you?
* Block IOCs given by our Global Cyber Threat Intelligence team
* Handle WFH setup


    Seshu A.

Forcepoint firewall

  • August 19, 2021
  • Review provided by G2

What do you like best about the product?
policy configuration & sd wan configuration along with the centralized policy control
What do you dislike about the product?
support knowledge of technician need to improve
What problems is the product solving and how is that benefiting you?
Centralized control
Recommendations to others considering the product:
Product wise is good but the techincal support team is not good.


    Information Technology and Services

Best Firewall for SDWAN Solution

  • August 13, 2021
  • Review provided by G2

What do you like best about the product?
SDWAN Features are best on Forcepoint NGFW
What do you dislike about the product?
Application identification is not of utmost on NGFW
What problems is the product solving and how is that benefiting you?
We can connect all branches using SDWAN technology on the box
Recommendations to others considering the product:
Who are looking for SDWAN then it is the best


    Usman S.

Simple software with excellent scalability.

  • August 03, 2021
  • Review provided by G2

What do you like best about the product?
The easiness of the user interface and VPN client authentication is great. Overall, our system feels more secure than before since the installation of this product.
What do you dislike about the product?
Seemed their was a knowledge gap for tech who was assisting us.
What problems is the product solving and how is that benefiting you?
Our management has become seamless with forcepoint Next-Generation Firewall. Downtime's have decreased with its advanced clustering for networks and firewalls and our administrators can now rapidly map business processes into strong and accurate controls.
Recommendations to others considering the product:
You may go for this product undoubtedly, it will enhance the decision-making of your organization with better security levels.


    Telecommunications

Effective,Efficient and Improved

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
There are many features of forcepoint next gen firewall which makes it marvellous.
1. Cost efficient.
2. Zero touch deployment.
3. Fastest way of responding to incident
4. Zero downtime for upgrade
5.resiliency management.
There are many more but I will sum up with there 5.
What do you dislike about the product?
It has has lack of cloud security features specially toward google cloud and CASB integration.
What problems is the product solving and how is that benefiting you?
It provide solutions of downtime for upgrades and zero charge on field engineer.


    Accounting

Great FW's for Next Gen Demands

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
The content inspection is very good also the quick updates of category for new sites
What do you dislike about the product?
Some traditional UI need more enhancement.
What problems is the product solving and how is that benefiting you?
Improve security