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Dynatrace (Contracts)

Dynatrace | 1

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External reviews

1,242 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Telecommunications

Best APM choice - make your cloud autonomous

  • June 02, 2020
  • Review verified by G2

What do you like best about the product?
Dynatrace is very easy to setup, wehter its an on premise installation or just the agents. You get insights into your application from End User Experience to code level analytics in minutes.
What do you dislike about the product?
I don't see any major problems with dynatrace. Every product can be improved, but the roadmap is very promising and product managers are always responsive in the community forums
What problems is the product solving and how is that benefiting you?
Dynatrace helps getting visibility into complex multi cloud environments without huge configuration complexity.
MTTI can be drastically reduced even in large environments thanks to the AI problem analysis.


    Reinhard W.

A Gamechanger in Monitoring and Operations

  • May 29, 2020
  • Review verified by G2

What do you like best about the product?
The unique approach to provide a full-stack visibility, not only focusing on one aspect but covering everything that is of interest for a modern cloud operations aspect that is driven by a DevOps culture. The scale and automation at which Dynatrace can be applied is unmatched. No need for any manual configuration of thresholds or dependencies, it's discovering dependecies automatically and the AI helps tremendously to discover problems fast and get to root causes easily.
What do you dislike about the product?
Sometimes the product is ahead of it's documentation.
What problems is the product solving and how is that benefiting you?
We are addressing really large scale monitoring and operations requirements in a heterogenous environment with 30k hosts, public cloud providers and hundreds of K8s clusters. I've been able to fully automate the full-stack monitoring setup and problem detection at an unbelievable depth. The granularity and details we get helps us resolving problems much faster and offload work from the teams that would usually spend hours or days to analyze.
Recommendations to others considering the product:
Take your time to explore how Dynatrace does things differently than many other traditional monitoring tools. Don't focus too much on metrics only that other tools might deliver also. It's the unique AI engine and depth of visibility that Dynatrace provides which makes the difference


    Sebastian B.

The Dyntrace plattform with the AIOps features improved our software development practice strongly.

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
Dyntrace gives the software development team and our organisation access to the same metrics and provides with the AIOps features automatic generated and meaningful insights to act on.
What do you dislike about the product?
Capabilities and features for IT Operations and infrastructure monitoring is an important area for us as well. Right now we use ActiveGates plugins to bring the required data points to the same platform our developers are already using . The roadmap from Dynatrace already mentioned improvements in this area. We like to see and usem them!
What problems is the product solving and how is that benefiting you?
From the perspective of my role I need an easy and accessable overview to all our important systems. But I only want to see data that is important and where I need to put my focus. With the dashboard features we could archieve exactly this.


    Hospital & Health Care

Excellent Company with Excellent Products

  • February 11, 2020
  • Review provided by G2

What do you like best about the product?
I love the focus on the business/customer. I love the proactive approach.
What do you dislike about the product?
false alerts; on synthetics screen if I want to edit all tests - I have to do 100 at a time. That's very time consuming and seems unnecessary.
What problems is the product solving and how is that benefiting you?
We have a strong focus on availability - synthetics, detecting "symptoms" of bigger problems (such as hung threads, low disk space, etc.) We are getting more and more requests to monitor applications in the cloud - Dynatrace seems to be right on top of that!
Recommendations to others considering the product:
If at all possible - find the money in your budget for this product. It is certainly worth the money and pays for itself in time/money spent troubleshooting


    Himanshu A.

Tool currently being used; Generic implementation template required

  • February 10, 2020
  • Review provided by G2

What do you like best about the product?
Better UI, user action usage, alert configuration, purepath, service flow, hotspots, great customer chat service
What do you dislike about the product?
No custom dashboards, no custom reports, no proper synthetic reporting
What problems is the product solving and how is that benefiting you?
Infrastructure related problems, application traffic problems, custom metrics related problems, solved by good alerting and sample dashlets
Recommendations to others considering the product:
Deploy dynatrace on one application, review it with Dynatrace SME, create a generic template and follow it for the rest of the applications


    Marcin G.

Does really the customer attitude come hand in hand with visions you have?

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
Great variety of features, good support.
What do you dislike about the product?
Making any purchase, unannounced product changes
What problems is the product solving and how is that benefiting you?
With DT we finally get visibility of dependencies in a complex environment.


    Information Technology and Services

Great tool for patient people

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
PurePath, Backtrace, waterfall analysis.
What do you dislike about the product?
I dislike that Dynatrace doesn't support monitoring of one of the most user programming language which is Python.
What problems is the product solving and how is that benefiting you?
I help developers to find performance issues by using waterfall analysis.
Recommendations to others considering the product:
Prepare for huge amount of clicking and clicking and clicking.


    Insurance

how to get dynatrace in the organization

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
artificial Intelligence - davis - because we will never be able anymore to keep track on the changing infrastructure manually
What do you dislike about the product?
convincing cXo to go for the effort and money to spend with / for dynatrace
What problems is the product solving and how is that benefiting you?
troubleshoting, analysing with in a complex infrastructure. P1 incidents.
All those incidents, where there is no short hand solution or idea
Recommendations to others considering the product:
1st - get something to show to business and cXo (proof of concept)
2nd - strong management attention and the commitment to go for dynatrace incl. the costs of the solution
3rd - good stuff cost money!!!


    Health, Wellness and Fitness

Awesome way to understand whats happening with user exceptions

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
I can quickly drill down into my dashboard to understand the errors my user's are experiencing
What do you dislike about the product?
There is nothing I can think of that I dislike
What problems is the product solving and how is that benefiting you?
A lack of visibility into user experience has been fixed by clear reports that provide insights in to exception conditions


    Insurance

Great Team to Work With!

  • February 06, 2020
  • Review provided by G2

What do you like best about the product?
The Dynatrace tool allows staff to drill into problem areas quickly and easily.
What do you dislike about the product?
If your tagging is not quite structured enough, you will have a bad time
What problems is the product solving and how is that benefiting you?
Impact analysis is very easy to obtain
Recommendations to others considering the product:
Look at other implementations of Dynatrace - what did they do, how does it work for them.