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Dynatrace - A Premier APM product at a premium
What do you like best about the product?
Automatic process detection; No need to set alert thresholds; Easy to use interface
What do you dislike about the product?
Lack of features and support for more sporadic workloads and development use cases. Poor pricing model - especially for their 'Custom Metrics'
What problems is the product solving and how is that benefiting you?
Visibility into applications correlated with a wide variety of technology capabilities
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Innovative application intelligence platform
What do you like best about the product?
OneAgent technology speeds deployment and adoption. If you want to get insights into your application environment as quickly as possible, this is a huge feature.
What do you dislike about the product?
The pricing model is confusing, and hard to compare to comparable offerings apples-to-apples. \that can make cost justification more difficult than it needs to be.
What problems is the product solving and how is that benefiting you?
Faster, more definitive RCA. Driven into automation and self healing of application stacks.
Recommendations to others considering the product:
Do your research up front. This is a complex, specialized platform, and not the only player in the space. When you're ready, take advantage of the ROI tools/consulting to make your business case.
Very good monitoring tool
What do you like best about the product?
Help identify the problem and easy to trouble shoot the application issue
What do you dislike about the product?
What I see more transparency that may have impact on security and complains
What problems is the product solving and how is that benefiting you?
Application and performance related issue
Expedient Product Usage Insight
What do you like best about the product?
I have been able to quickly gain insight to how our product is being used and the trouble shooting capability with Session Replay has benefited our Customer Support Team.
What do you dislike about the product?
I have only been using Dynatrace for approx 6 months. I'm still learning the ins/outs of how to quickly gain insight into application health and P0/P1 type incidents for proper monitoring/alerting.
What problems is the product solving and how is that benefiting you?
Quick troubleshooting and incident investigation. User session replay has been advantageous across multiple teams, with the ability to provide quick inisght.
Just started using Dynatrace and haven't yet dug into all the functionality we are hoping to use
What do you like best about the product?
Easy to set up and start using, lots of resources available to help you get started and acquainted with the product. Dynatrace university is a very helpful tool to help you get started. So far I've relied heavily on the classes and webinars to get started and they have all been very helpful. The chat functionality has also been a great help.
What do you dislike about the product?
No easy way to search through SQL errors, would like to be able to search or filter through errors to find specific ones that caused the issue along with other issues with coinciding timing.
What problems is the product solving and how is that benefiting you?
Using for monitoring our servers. At this time we are using it to help pinpoint issues and errors within our environments.
Great product and support
What do you like best about the product?
Dynatrace releases frequent updates and great support
What do you dislike about the product?
Steep learning curve initially but taking a course makes things much easier
What problems is the product solving and how is that benefiting you?
Applications performance issues
Enterprise user looking for advanced enablement
What do you like best about the product?
Unified telemetry for a variety of technologies in an easy to user interface that allows us to trace across our complex enterprise stack.
What do you dislike about the product?
Not all technologies we required are currently supported. Not all features from AppMon have been ported over at this time.
What problems is the product solving and how is that benefiting you?
Operational issues, customer impacting incidents, lower environment hygiene
Recommendations to others considering the product:
This APM looks better user friendly tool for the user experience and Good in monitoring tool.
Overall Dynatrace User Experience.
What do you like best about the product?
Data Insights; Cloud Agnostic; Single pane of glass across all Clouds
What do you dislike about the product?
Initial on-boarding takes more time and it took sometime to realize the value of the tool. This put the pressure on the sponsor to report progress to their management chain.
What problems is the product solving and how is that benefiting you?
Before Dynatrace, we were flying blind with respect to our application issues and always had to guess; The second issue Dynatrace solved is, we now have one monitoring system for both infrastructure and Application.
Recommendations to others considering the product:
Please be prepared for the complexity on the Day 1 of your journey.
APM Monitoring, single pane of glass for all Ops related works
What do you like best about the product?
Anamoly detection, installation is easy.
What do you dislike about the product?
setting up end 2 end monitoring, alerting etc took us few months. would be nice to reduce this time.
Sometimes need to go thru mutliple screens to find problems
Sometimes cant pin point the problem after from problems page
UI could be simplified
Sometimes need to go thru mutliple screens to find problems
Sometimes cant pin point the problem after from problems page
UI could be simplified
What problems is the product solving and how is that benefiting you?
process level memory issues. monitoring the infra and app layers in Prod
Recommendations to others considering the product:
Depends up on the business needs, but in general a good APM tool overall to use.
Deputy head of IT ops
What do you like best about the product?
code level tracing, recommendations, AI option. Not expert in using of DEM but this module looks very helpful for customer experience feedback, small trick here, in case of budget limit, because this options cost not small amount of money, you can use it for VIP customer.
What do you dislike about the product?
all fits to my expectation, just needs time to analyze data. price is higher if compering with another APM tools, but the results that Dynatrace gives to user I think It's worth it.
What problems is the product solving and how is that benefiting you?
application performance, team got more interconnected. seeing issues that was not visible before and monitoring team was able to detect only front side issues, which was mostly reproducible when getting complains from users. Tool show exact path of every transaction from user to very back end application server. Can catch what is wrong with detailed recommendation and root cause analysis.
Recommendations to others considering the product:
start with small steps, install agent one by one. analyze each alert you receive from dynatrace. It need teams culture change to receive full result and this takes time, so expect some resistance before ice melts. .
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