We use the tool to find loopholes in the system.
Tenable Vulnerability Management
Tenable, Inc.External reviews
125 reviews
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External reviews are not included in the AWS star rating for the product.
An easy-to-use and stable solution that helps organizations to find vulnerabilities in their systems
What is our primary use case?
What is most valuable?
The product fulfills our needs. It gives reports and finds vulnerabilities in our system. The product is easy to use. It is easy to integrate the tool with other products.
What needs improvement?
The solution must be promoted more in the market. It will make the customers more aware of the product.
For how long have I used the solution?
My organization has been using the solution for a month.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
Around 20 people use the product in our organization. We have one to three administrators. We are most likely to increase the usage of the product in the future.
How was the initial setup?
It was easy to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
The tool is reasonably priced. There are no additional costs associated with the product.
What other advice do I have?
I have known the product for some time. So, I implemented it. Overall, I rate the solution an eight out of ten.
Has a valuable remediation feature, but it could be easier to set up on the cloud
What is our primary use case?
We use the software to manage vulnerabilities in our environment.
What is most valuable?
The product’s most valuable feature is remediation. It shows a list of vulnerabilities per server once you scan on cloud or on-premise instances. It helps us create remediation projects and assign the console’s responsibility to specific engineers. We can set up a follow-up date depending on the organization's requirements.
What needs improvement?
The product could be easier to set up on the cloud.
For how long have I used the solution?
We have been using Tenable Vulnerability Management for three years.
What do I think about the stability of the solution?
I rate the platform's stability an eight out of ten. Once, a few of our subsidiaries complained that channel usage in the environment was consuming bandwidth.
What do I think about the scalability of the solution?
We have five admins using Tenable Vulnerability Management in our organization. I rate the product’s scalability a seven out of ten. It has many features, and it is complicated to train someone on how to use Tenable. You have to schedule a session every day for almost two weeks for it.
How are customer service and support?
It was challenging to contact the technical support team earlier. However, we have found the right contact and can reach out to them easily.'
Which solution did I use previously and why did I switch?
I have used open-source applications before.
How was the initial setup?
The product is complicated to set up on AWS. However, it is easy to implement on-premises. It involves discovering IP addresses and schedule scanning. It requires acquiring some knowledge about the process to familiarize yourself with the AWS environment. We have to complete the setup for the whole environment. The deployment for a vast environment involves migrating a lot of data from on-premise to the cloud.
What about the implementation team?
We execute the implementation for most of the tools in-house. We take help from third-party vendors for the rest of it.
What other advice do I have?
I rate Tenable Vulnerability Management a nine out of ten. I advise you to choose Tenable.iO as it is a cloud-based solution.
Jack of all - master of none (except VM)
What do you like best about the product?
Tenable VM is great
Tenable One is feature rich
Tenable One is feature rich
What do you dislike about the product?
Tenable VM is great, but all the other offerings that come with Tenable One are just lacking
They don't keep up with the competition and just add complexity to the product
Tenable customer support is one of the worst on the market
They don't keep up with the competition and just add complexity to the product
Tenable customer support is one of the worst on the market
What problems is the product solving and how is that benefiting you?
Identifying vulnerabilities
An exceptionally stable and scalable solution that helps users find vulnerabilities
What is our primary use case?
I was the manager of the vulnerability patching team in my company, and we would use it to go through everything, discover our network, find what vulnerabilities existed, and then use that for a work plan and assignments to decide who would fix what vulnerabilities.
How has it helped my organization?
In my company, with the help of Tenable Vulnerability Management, we could find all the things that we didn't know existed. It would be too resource-intensive to manually go into every device and figure out in which version of a solution the vulnerability exists, which is something that Tenable Vulnerability Management does for you.
What is most valuable?
The solution's most valuable feature is the product's vulnerability database, as it knows what to scan.
What needs improvement?
There is no good work assignment system in the product. Specifically, if an SQL patch needs to be applied, then that needs to go to the SQL team, but Tenable wants to assign the ticket to an individual and not a team.
The reporting was never great in Tenable Vulnerability Management, so, in my company, we imported all the data into Ivanti RiskSense to start using it for reporting.
For how long have I used the solution?
I have been using Tenable Vulnerability Management for three to four years. I don't remember the version of the solution.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
How are customer service and support?
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with another solution in the past, but I don't remember its name.
How was the initial setup?
The product's initial setup was very straightforward.
The solution is deployed on an on-premises model and the cloud. With the endpoint in the product, everything was reported back to the cloud offered by Tenable.
What was our ROI?
I saw a return on investment from using the solution since I feel that finding the vulnerabilities is always much cheaper than dealing with a situation after your system gets hacked. In short, I would put it as insurance is cheaper than the fire.
Which other solutions did I evaluate?
In our company, we went through every other tool in the market and came down to Rapid7 and Tenable since they were the only two good options.
What other advice do I have?
Network scans are very resource-intensive and can cause outages in some instances, which is a political and not a technical issue to solve.
I rate the overall tool a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
A customizable solution that helps to scan environment
What is our primary use case?
We use the solution to scan our environment, ServicePRO.
What is most valuable?
You can customize each point in new scans.
What needs improvement?
I don't recommend Tenable.io Vulnerability Management for web scanning.
For how long have I used the solution?
I have been working with the product for two years.
What do I think about the stability of the solution?
Tenable.io Vulnerability Management is stable.
What do I think about the scalability of the solution?
We have seven users for the product.
How are customer service and support?
My colleagues say that the tech support team is very responsive and helpful.
How was the initial setup?
Tenable.io Vulnerability Management's installation is easy. You just need to access the credentials for it.
What was our ROI?
We have not seen ROI with the product's use.
What other advice do I have?
I would rate the product a ten out of ten. You need to be specific with each step while using Tenable.io Vulnerability Management.
An easy-to-use, mature, stable, and scalable solution for vulnerability assessment
What is our primary use case?
In my company, we use Tenable.io Vulnerability Management is a good solution for vulnerability assessment on the infrastructure and not on the applications. The solution is useful for conducting vulnerability assessments on IT infrastructures. We use Tenable to discover assets on the network and the vulnerabilities in the vulnerability management cycle.
What is most valuable?
Tenable.io Vulnerability Management is an easy-to-use product. It is a good solution, as per Gartner's SIEM Magic Quadrant. The product has a lot of documentation and blogs, so you can get lots of support from its communities while also finding a lot of online materials that can help you improve the solution's uses or implement it according to your use cases.
What needs improvement?
The shortcoming of the solution that needs improvement is related to its capability to do vulnerability assessments on applications.
For how long have I used the solution?
I have been using Tenable.io Vulnerability Management for more than ten years.
What do I think about the stability of the solution?
It is a very stable and mature solution in the market since it has been around for over 15 years.
What do I think about the scalability of the solution?
The product has no scalability solution since it can manage hundreds to thousands of networks.
How are customer service and support?
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone from the support team has a solution to your problem.
Which solution did I use previously and why did I switch?
Our company doesn't use any other products from Tenable apart from Tenable Nessus for vulnerability assessment. We also use NetSuite to manage the vulnerabilities' life cycle.
How was the initial setup?
The initial setup of Tenable.io Vulnerability Management was straightforward since it allows one to use a device, like a virtual machine, or one can use it on a public IP address if it is already deployed, making the process very quick and easy.
The solution is deployed on-premises.
The deployment process was very quick since it could be done using a virtual machine or the customer's network. You can do the deployment with the virtual machine by connecting to the management suite before launching the solution.
To do an assessment for all our customers, my company has over 200 users for the deployment and maintenance of the solution. There is a dedicated team in the company I currently work for to manage the solution. One technician is needed to do a vulnerability assessment.
What's my experience with pricing, setup cost, and licensing?
Yearly payments are to be made toward the licensing cost of the product. It is neither a cheap nor an expensive product.
What other advice do I have?
I recommended the solution to those planning to use it since it is a very good product. Though there are other good solutions like Qualys, Tenable is the best.
I rate the overall tool a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Tenable.io
What do you like best about the product?
Tenable.io is the most efficient tool in scanning and managing vulnerability in the system and provides the most easily understandable/readable vulnerabilities. It is a good product with integration to cloud platform.
What do you dislike about the product?
Some filters and tabs are hidden sometimes it's hard to trap few tabs on time.
What problems is the product solving and how is that benefiting you?
It's helping organization for scanning, managing and reporting vulnerabilities and their remediations. Tenable does it's job very well.
Tenable IO
What do you like best about the product?
more visibility of the entire environment vulnerability with a good followup console.
What do you dislike about the product?
we have to schedule the scanning, they can do auto scan for the new vulnerability.
What problems is the product solving and how is that benefiting you?
vulnerability management gives the important tracking system to solve the findings
Tenable.io(Tenable Vulnerability Management)
What do you like best about the product?
The Easy to use and user friendly Interface is one key feature..
What do you dislike about the product?
I haven't disliked anything as such till i was using the product
What problems is the product solving and how is that benefiting you?
Tenable Vulnerability Management helps in identifying the Vulnerabilities that are found in the assets across the infrastructure
A tool that provides great visibility of the vulnerabilities that need to consider in improving its interface
What is our primary use case?
We use Tenable.io Vulnerability Management for our organization's endpoint and server vulnerability management.
What is most valuable?
The best feature of the solution is the amount of visibility it provides of the vulnerabilities.
What needs improvement?
Improvements should be made to the solution to make it easy to use. It's not a user-friendly tool since it has a complicated interface. The solution needs to have a more user-friendly interface.
For how long have I used the solution?
I have been using Tenable.io Vulnerability Management for three years. I am using the solution's latest version.
What do I think about the stability of the solution?
It is a stable solution. Tenable.io is the leader in the market, having a very good database of vulnerabilities.
The solution's stability is good. From my experience, the solution's stability is good compared to its competitors.
What do I think about the scalability of the solution?
It is a scalable solution.
In my company, more than 5,000 people use the solution.
The solution is extensively used in my company.
How are customer service and support?
The technical support is not good.
How was the initial setup?
The setup phase was good.
The setup phase could be completed in less than five minutes.
The deployment process was carried out through an automated process and wasn't done manually. It was done with the help of Intune.
Based on our requirements and business, we need around three to five people to deploy and maintain the solution.
What about the implementation team?
No consultants were involved in the setup phase since we chose to manage the installation part directly.
What was our ROI?
Considering our scenario, the solution is worth it.
What's my experience with pricing, setup cost, and licensing?
A yearly payment has to be made toward the solution's licensing costs.
Compared to other solutions, Tenable.io is expensive.
What other advice do I have?
If technical support for the solution is not considered, I recommend it to those planning to use it.
Overall, I rate the solution a six out of ten.
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