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External reviews

406 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bharadwaj (Brad) C.

Good Product; will not say the best

  • March 30, 2016
  • Review provided by G2

What do you like best about the product?
migrated to splunk within the last year from an internal inbuilt tool (don't know who made the decision to switch because i personally loved the internal one). It is definitely simple to use and a great way to look for logs for any production issues. The mobile support is a great way to keep up. Lets you customize the search strings that you specifically need and if you are developer, its a great way to pin-point to the exact trace.
What do you dislike about the product?
Quite Expensive; would prefer to have more customization especially with regard to date format. Need better dashboard facilities that can provide diverse reporting/analytics. Learning curve.
What problems is the product solving and how is that benefiting you?
centralizing the logging to one tool; we wanted something that can combine our website as well as mobile apps logging.
Recommendations to others considering the product:
check if its the right tool by using the trial version because its expensive to get; but has a lot of cool stuff that you could do with logs. Definitely a tool every dev/ops guys want


    Cliff R.

A great tool for monitoring log records in systems

  • March 30, 2016
  • Review provided by G2

What do you like best about the product?
The integration tools made it very easy to consume log files and track performance as well as order throughput. It made some unwieldy data very manageable with reporting, tracking and internal algorithms to track order closure as well as system to system performance.
What do you dislike about the product?
Once you see it work, there is not much to dislike
What problems is the product solving and how is that benefiting you?
We produce copious amounts of log records - which are helpful for troubleshooting.
The amount of data was too large to really use it for performance benchmarking or order tracking.
The Splunk tools and UI make it easy to see what you need when you need it.
Recommendations to others considering the product:
Try it out first - and if you don't see your grasp of the data and what it tells you then look again. It saves you huge amounts of time when tracking order closure and followthrough rates.


    Christian Nahuel P.

Vital for Mobile Apps

  • March 30, 2016
  • Review verified by G2

What do you like best about the product?
Splunk is a great tool to monitor apps performance. It has really accurate information, simple and clear dashboards and it is pretty easy to use. Furthermore, it has a really good dashboard for errors with an spectacular stacktrace tool that allows you to symbolicate code.
What do you dislike about the product?
In Mint Splunk you can not customise the metrics. For example, if you are checking popular OS for an App you can only retrieve five results. The same happens with popular App versions or most used devices.
What problems is the product solving and how is that benefiting you?
Splunk is perfect for us to check out mobile app performances. It really helps us to find out errors, crashes and bugs. It also help us to retrieve important metrics about sessions.
Recommendations to others considering the product:
It is a great tool that can be combined with NewRelic, Datadog or metrics retrieved by Google/Apple stores.


    Entertainment

My experience with splunk

  • March 30, 2016
  • Review verified by G2

What do you like best about the product?
It is quite fast, programmable with python easy to use. It takes only 40 50 min to draw really complicated graphs with it
What do you dislike about the product?
IT is quite expensive comparing with elk stack and their business model is really weak. The second most important think is that they do not have data tables to represent information filter by fields etc.
What problems is the product solving and how is that benefiting you?
we are trying to collect all logs and alert teams with them depending on the rule we wrote.


    Haibo Y.

Really good for identifying the production issues

  • March 28, 2016
  • Review verified by G2

What do you like best about the product?
Every time when we have production issues, the 1st thing is to open the splunk and check the error messages.
The other feature is also nice: keep tracking the production environment health status periodically. We did find some potential issues which our client did not report and fix them before our clients finding.
What do you dislike about the product?
The way of displaying the error log sometimes take time to scroll it when opening the item.
What problems is the product solving and how is that benefiting you?
Checking the production health status.
Quickly identifing the errors
Recommendations to others considering the product:
Quickly identifing the errors, periodically checking the production health status and performance. It works really well


    Computer Software

Splunk is the de facto leader

  • March 24, 2016
  • Review verified by G2

What do you like best about the product?
* search bar and query language
* integrations / add ons
* source code access to splunk enterprise
* source code access to any splunk app
What do you dislike about the product?
* no real good support or process for app development and publishing
* app development is kind of weird and difficult
* really hard to debug configs and/or searches
* splunk doesn't have a solid identity anymore
* overly sales-heavy organisation; hard to find someone to actually help you
* documentation is written in a vacuum mostly, especially in respect to how to run / size it
* big learning curve for users slows adoption
* crap 2FA / SAML / enterprise auth support
* no publicly visible bug or feature request database
What problems is the product solving and how is that benefiting you?
* great flexibility in investigations
* decent return on investment
Recommendations to others considering the product:
come with an open mind, and open pockets