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Check Point Security Management

Check Point Software Technologies

Reviews from AWS customer

2 AWS reviews

External reviews

33 reviews
from and

External reviews are not included in the AWS star rating for the product.


    San Murthe

Improved organizational security and efficiency with intuitive management

  • August 27, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Security Management is as a firewall. I have connected it in my office premises as a firewall. The people who connect to the internet in the internal network have their packet captures go through the firewall itself, ensuring everything is safe and secure.

What is most valuable?

The best feature Check Point Security Management offers is the GUI. The GUI shows everything in different categories such as mobile phones, connected devices, laptops, and desktops. It displays everything in different dashboards, making it easy to understand what is connected to what.

Having that dashboard helps me in my day-to-day work because it saves time. It shows all the devices that have been connected and how many devices are connected in different ways. Through this, I am able to track how many laptops and mobile phones have occupied my IP addresses.

What needs improvement?

If I had to pick one thing that could make my experience even better, I would say they need to change the support resolution time. Everything else meets expectations.

For how long have I used the solution?

I have been using Check Point Security Management for 1.8 years.

What do I think about the stability of the solution?

Check Point Security Management is stable in my experience with no downtime.

What do I think about the scalability of the solution?

Regarding scalability, I have given the rating of nine out of ten. The support is the only aspect having a glitch; everything else is satisfactory.

How are customer service and support?

I choose a nine out of ten specifically because sometimes the support has a glitch.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I used a different solution before but prefer not to disclose that name. Currently, there are no issues with anything, and everything is functioning properly.

What was our ROI?

I have seen a hundred percent return on investment with Check Point Security Management.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Security Management is positive. The products they provide from Check Point are reasonably priced and satisfactory.

Which other solutions did I evaluate?

Before choosing Check Point Security Management, I did not evaluate other options. I chose only one option, which is Check Point.

What other advice do I have?

My advice to others looking into using Check Point Security Management is to ask all vendors and customers to take the demo for five to 10 times. After ensuring it is supported by their organizations, then proceed forward. I rate Check Point Security Management a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2751156

Years of using the solution significantly improve log management and troubleshooting efficiency

  • August 22, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Security Management is that we use it to manage all our firewalls and also look at the logs that the firewalls generate.

I use the logs in Check Point Security Management both for troubleshooting, seeing traffic from one IP to another IP, and for threat detection, viewing what the IPS and IDS and anti-bot and antivirus generate. It gives a very nice overview where you can see what has happened, when, and what client has generated the logs. It's very easy to get an overview of what's happening in the network.

How has it helped my organization?

Check Point Security Management has positively impacted my organization because, after migrating from our previous firewall, a Cisco ASA, we were able to see what traffic was passing through the firewall and from that, build out least access privilege firewall rules. So only what's actually needed by the organization is being let through. The rest is being dropped.

The measurable outcomes with Check Point Security Management show that the troubleshooting is definitely quicker. Now it just takes a few minutes to find out where the error is and resolve it. Before, it was at least an hour or two of troubleshooting to locate the issue.

What is most valuable?

The best feature Check Point Security Management offers is definitely the log management. I've worked with other firewall vendors and the overview of the logs that you get in Check Point Security Management is superb. You don't get that anywhere else. It's very easy to troubleshoot what traffic is being dropped, what traffic is being passed. It's easy to build firewall rules and everything else. It's miles ahead of anyone else.

What needs improvement?

Check Point Security Management could definitely improve the lag inside the application. The application has a tendency to get slow when you have a lot of firewall rules inside it. Additionally, it crashes pretty regularly, so they could resolve the stability issues as well.

Regarding the crashes in Check Point Security Management, at least once a day, the application crashes with some random error message. Then you have to close it out and open it up again. The process takes around a minute or two to get back to where you were. It's very frustrating.

For how long have I used the solution?

I have been using Check Point Security Management for about seven years now.

What do I think about the stability of the solution?

Check Point Security Management is stable, but the SmartConsole used to administrate the security management is somewhat unstable. The application crashes at least once a day with some random error message. Then you have to close it out and open it up again. The process takes around a minute or two to get back to where you were.

How are customer service and support?

The customer support for Check Point Security Management is great. We have had no issues with them.

I would rate the customer support for Check Point Security Management an eight on a scale of one to 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Check Point Security Management, I previously used a Cisco ASA.

I switched from Cisco ASA to Check Point Security Management because the Cisco ASA was standalone and had no central management. We went from that to using Check Point Security Management for centralized management of all of our firewalls.

What was our ROI?

In terms of return on investment, we definitely need fewer employees to manage the amount of firewalls than before. The time to resolve issues is very much better now with Check Point Security Management.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Check Point Security Management is that the licensing is straightforward. We pay on a three-year base. It's very fair pricing.

Which other solutions did I evaluate?

Before choosing Check Point Security Management, I did not evaluate other options.

What other advice do I have?

I would definitely give Check Point Security Management a 10 out of 10 because the logging oversight that Check Point Security Management gives is superb compared to anything else I've ever tried.

My advice to others looking into using Check Point Security Management is to definitely talk with Check Point Professional Services on how to deploy it since creating management of remote sites over VPN can be challenging. Having a plan on how to actually do that is great beforehand.

Overall rating: 10/10

Which deployment model are you using for this solution?

On-premises


    reviewer2751366

User-friendly interface aids troubleshooting but licensing proves challenging

  • August 20, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Security Management is to troubleshoot or add policy, depending on the situation. It could be both, but mainly troubleshooting. We go and take care of the customer's management and resolve issues, create new configurations, and such.

What is most valuable?

I find very useful the central view offered by Check Point Security Management, as you're able to have all your gateways and policy and different policy packages. The maintenance and addition of new policy is fairly easy. The GUI is also very simple and user-friendly.

The logging feature in Check Point Security Management is effective because the view is one single view and you can have multiple log servers to retrieve the logs from.

What needs improvement?

The needed improvements in Check Point Security Management depend very much on the customer's infrastructure. For example, an appliance has an easier time than someone with VMs. With VMs, there can be multiple issues related to performance.

For how long have I used the solution?

I have been working in my current field for around two years.

What was my experience with deployment of the solution?

Since I mainly work on other customers, Check Point Security Management does not much affect my scenario positively, so I cannot provide specific information about deployment issues.

What do I think about the stability of the solution?

Check Point Security Management has experienced some reliability issues, but it depends on VM, appliance, and any other implementation.

What do I think about the scalability of the solution?

The scalability of Check Point Security Management for a VM depends because you can only enlarge the disk size once and then you probably have to remake it. Also, when you upgrade multiple times, you leave many files that are useless. They are dated, so it's always better to create a new machine every few versions, for example, three or four major versions.

How are customer service and support?

I reach out for help multiple times with Check Point Security Management because many issues are related to the hotfix and known issues or new issues, which we have to work with R&D. The customer support quality varies significantly depending on who you get, what you get, and what the issue is.

I would rate the customer support of Check Point Security Management around a six because recently there's been a decrease in quality.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I am not sure if I previously used a different solution before Check Point Security Management.

How was the initial setup?

I am not aware of the specifics regarding pricing, setup cost, and licensing for Check Point Security Management, but as far as I know, licensing is quite expensive.

What about the implementation team?

My company is not a customer for Check Point Security Management specifically, but we are a partner.

What was our ROI?

I am not sure if I have seen a return on investment with Check Point Security Management.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the specifics regarding pricing, setup cost, and licensing for Check Point Security Management, but as far as I know, licensing is quite expensive.

Which other solutions did I evaluate?

I evaluated other options before choosing Check Point Security Management, specifically the Panorama equivalent from Palo Alto Networks.

What other advice do I have?

The challenging part I have experienced with Check Point Security Management has been related to the central licensing. We had some issues where the license got duplicated and it's been a year going around and trying to clean it, but it also made me able to learn multiple things, which included CME and the VSec licensing.

If you have VSec licensing and you add a license that's central, you're going to be able to see it inside the CPMELG file as a VSec common.

I would advise others looking into using Check Point Security Management to put their hands on it. It's easier to learn that way. It's really something you can study, but you're going to be able to know it better when you work on the management itself. At first, people are going to make policy, which is fine. It's the beginning of the CCSA certification. That's the first step.

I was offered a gift card or incentive for this review.

On a scale of 1-10, I rate Check Point Security Management a 7.


    networke1856865

Centralized management of extensive firewall infrastructure reduces errors and saves time

  • August 20, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Security Management is to manage about 500 Check Point firewalls, and we manage all this equipment with this solution.

In my day-to-day work, I manage typical tasks with Check Point Security Management such as policy updates, monitoring, and troubleshooting, and it's easy to manage all the firewalls in this big environment with this solution.

I do not have anything else to add about my main use case or how I use Check Point Security Management.

What is most valuable?

In my opinion, the best feature Check Point Security Management offers is the ability to upgrade firewalls directly from the management console of the security management, which stands out to me.

Being able to upgrade firewalls directly from the management console makes a big difference for me because it reduces errors, and we do a lot of things automatically, which improves the upgrade process.

Check Point Security Management has positively impacted my organization by saving a lot of time because we have a lot of firewalls, and it provides a console where I can see directly all the managed firewalls, allowing us to manage all of our firewalls from just one point.

What needs improvement?

I have used Check Point Security Management for several years and have seen its evolution, and I believe they can improve the management by allowing better API functionality because the API now is a little complicated, making it difficult to do automation.

The improvements I would like to see in the API specifically relate to ease of use because the REST API is not easy to use.

For how long have I used the solution?

I have been using Check Point Security Management for more than 13 years.

What do I think about the stability of the solution?

Check Point Security Management is really stable, and I have not experienced any downtime or issues with reliability except for when we do upgrades, but after the upgrade, the platform is very stable.

How are customer service and support?

I have reached out to customer support for Check Point Security Management many times, and they answer quickly, with the level of support depending on the difficulty of the problem.

Which solution did I use previously and why did I switch?

Before using Check Point Security Management, I used a Cisco solution, and we switched to Check Point because Cisco management was not user-friendly, had a lot of bugs, and was very difficult to use.

What was our ROI?

I can't respond to how much time I've saved or how many incidents have been reduced since I started using Check Point Security Management because I'm pretty sure we saved a lot of time due to the central point of this tool, but I can't share examples.

I have not seen a return on investment in terms of time saved, fewer employees needed, or other benefits since I cannot share any relevant metrics.

Which other solutions did I evaluate?

We use Fortinet and Cisco as other tech products.

What other advice do I have?

My advice to others looking into using Check Point Security Management is that if you're looking for an easy tool to manage your firewall, you have to use this tool.

I do not have any additional thoughts about Check Point Security Management before we wrap up.

On a scale of one to ten, I rate Check Point Security Management a ten.

Which deployment model are you using for this solution?

On-premises


    Mohammad Taleb

Unifies security policies and streamlines rule updates across sites

  • July 27, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Security Management is to unify firewall and threat prevention policies across multiple international sites, so I use SmartConsole to streamline rule updates and monitor security events in real-time.

What is most valuable?

The best features Check Point Security Management offers me are unified management console, automated policy management, and real-time monitoring and reporting.

Check Point Security Management has positively impacted my organization by providing centralized control, allowing us to manage all security policies and gateways from a single console, reducing complexity and saving time, and by enabling faster policy updates, which allowed quicker roll-out of rule changes across multiple sites, improving agility and reducing configuration errors.

What needs improvement?

I see areas of improvement for Check Point Security Management such as GUI stability and performance, and simplified firmware upgrades.

I and my colleagues occasionally report glitches or missing data views with the GUI stability and performance issues, and sometimes SmartConsole crashes.

The main things regarding needed improvements are GUI stability and performance, and there is no need to add more.

For how long have I used the solution?

I have been using Check Point Security Management for five to six years.

What do I think about the stability of the solution?

Check Point Security Management is stable, although sometimes it is not.

What do I think about the scalability of the solution?

Check Point Security Management is scalable.

How are customer service and support?

The customer support for Check Point Security Management is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution before Check Point Security Management.

What was our ROI?

I have seen a strong ROI from using Check Point Security Management through unified policy management, reduced misconfigurations, and faster incident response.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Check Point Security Management.

What other advice do I have?

My advice for others looking into using Check Point Security Management is that if you manage complex or multi-site networks, it is a powerful tool for centralizing control and improving security consistency.

I don't have specific metrics or examples of time saved, fewer errors, or other measurable benefits.

I don't have information regarding pricing, setup cost, and licensing.

My company does not have a business relationship with this vendor other than being a customer.

I was offered a gift card for this review.

On a scale of one to ten, I rate Check Point Security Management an eight.

Which deployment model are you using for this solution?

On-premises


    NareshKumar10

Enhanced Internal Security and Efficiency

  • May 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Check Point Security Management is using it as a firewall, which ignores all my data threats, and it is useful to secure my inside IT infrastructure. It secures all the data and all the devices connected to the network. Actually, this is not the one I selected; I used Check Point 1800 Quantum Spark, which is not available in your content sharing, and for that reason, I selected this one.

What is most valuable?

Check Point Security Management helps with my daily operations as I use Check Point 1800, which is connected to the internet and all the networks. Nearly 200 to 350 people connect to the inside internet, and my ISP is connected to the firewall, which gives internet access to all the access points. Everyone who connects their laptop, mobile devices, or any kind of device with internet facility is secured because Check Point has internal visibility into end threats and will not allow any other DNS inside. Whenever any unauthorized access occurs with the devices, it gives me a pop-up, and I immediately go and block them. Check Point Security Management is very useful when compared to other devices.

One specific situation where Check Point Security Management really helped me catch or block a threat is its best feature: it segregates all the devices such as mobile devices, phone devices, tablets, smartwatches, laptops, and desktops. It shows each and everything in a segregation method. I have an old device as well, which shows everything in a single line, making it difficult to identify which one is a phone device and which one is a laptop. Check Point Security Management does not operate like that; it shows the mobile device, tablet, smartphone, laptop, and desktop separately so that I can easily find out how many desktops are connected, how many mobile devices are connected, and I can easily block mobile devices and free up the IPs. This is the main beautiful thing about Check Point 1800 Quantum Spark.

What needs improvement?

Check Point Security Management can be improved by addressing a negative challenge I face: sometimes it does not show internet utilization in the GUI. When I ask support, they tell me to upgrade the firmware, which happens quite frequently. Since I deployed the device in my on-premises environment 1.5 years ago, I have experienced this issue three times.

Check Point Security Management has not impacted my daily work or decision-making in any negative way. As an IT person, I occasionally need to check how much internet bandwidth has been used in the internal network over the past month, day, or week. During those times, when I open the data utilization column, it shows nothing available. Each time this happens, I need to upgrade to the latest version of the firmware, and this frequent updating affects my productivity negatively. If Check Point addresses this issue in the future, it will be beneficial for all customers using Check Point SMBs.

For how long have I used the solution?

I have been using Check Point Security Management for the past 1.5 years.

What do I think about the stability of the solution?

In my environment, Check Point Security Management is stable, as I do not see any downtime. The only issue I face is with data utilization not showing, which I have mentioned previously. Other than that, everything is going well.

What do I think about the scalability of the solution?

Check Point Security Management's scalability is quite sufficient for my organization with below 500 employees, and it functions very smoothly. Currently, it handles the network well, and I am unsure if the Check Point 1800 will work adequately if my organization increases from 500 to 600 employees, but so far, it has been functioning smoothly without any issues in the past 1.5 years.

How are customer service and support?

I would rate the customer support for Check Point Security Management as four out of five, or seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used a different solution before Check Point Security Management, but I do not want to disclose the product name due to marketing strategies. I switched because that device hung every time when connecting to the network; it could only support 40 to 50 users, while my organization had 150 users when I joined.

How was the initial setup?

The initial setup with Check Point Security Management is very straightforward and easy; we implemented the tools within a six-hour timeframe.

What was our ROI?

I have seen a return on investment with Check Point Security Management, as my security concerns regarding data production have been greatly diminished, and my time is also saved. Additionally, my reports that I send to management monthly are automated, which also saves time.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for Check Point Security Management involves a bit of a challenge in pricing, as it is somewhat costlier than previous devices. However, it is worth paying extra for this product.

Which other solutions did I evaluate?

Before choosing Check Point Security Management, I evaluated other options including the same device I had earlier but in a newer version. I found that the latest version and Check Point 1800 have multiple variations and use cases. We checked three other devices as well, which could not match the capabilities of Check Point 1800 due to its significant improvements and multiple use cases. That is why we chose Check Point Security Management for our internal IT infrastructure.

What other advice do I have?

I save significant time with the alert system and device management because it provides data in graphs and reports. Whenever a data threat arises, it alerts me when the threat comes inside the device or from the devices to the inside network. I receive alerts and block that device, preventing the threat from affecting the entire network. This is one of the positive aspects of the Check Point 1800 device.

My advice to others looking into using Check Point Security Management is to first assess your organization's needs regarding how many people will connect to the internal network. This decision depends on that number. If you have more than 500 or 550 people, please check whether this solution will be effective for you. It's important to take demos a few times from Check Point vendors or directly from Check Point before making a purchase.

I rate Check Point Security Management eight out of ten.

Which deployment model are you using for this solution?

On-premises


    Edrisa Biliba

The solution provides real visibility and secures the infrastructure effectively

  • January 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

This is the Wi-Fi documentation. I work with the service, and we are partners with Check Point. One of our clients, Parliament, required an upgrade from physical to virtual implementation. This was my first implementation. We have another client, and the plan is to do something with them this year, although I'm not sure when. I've been involved in some other things, however, this was my first implementation.

What is most valuable?

It's a reliable solution for security without mentioning its importance. We can't work without Check Point since it provides the real visibility needed to manage the environment. You can depend on it, as it assures the environment is well-secured. It's doing great work, and we can't work without SQL. We don't work with any other solution.

What needs improvement?

One case I saw was with the logs, which gave me the transfer and the vibration. There's a lot of logs, and I'm unsure about their validity, however, they take up a lot of space. We had to provision the virtual machine twice. Another reason is that the database was already large thanks to the numerous logs. I'm not sure how they can be managed comprehensively.

For how long have I used the solution?

I have done my first implementation of the solution.

What do I think about the stability of the solution?

Ever since I implemented it, we have not had any complaints from the client side. That is a good sign regarding stability.

How are customer service and support?

Check support was involved during the implementation. We had support during the migration process. The issue was the size of the partition for logs. After the support, we realized we needed to resize. The challenge was with drivers due to the size, and we had not provisioned the partition to the right size. This was resolved with support.

How would you rate customer service and support?

Neutral

How was the initial setup?

We had to determine the specifications required for the security of the virtual machine, such as memory, storage, and network setup. The provisioning of the VM depended on the available resources since the box itself had a lot of memory. Specifications are crucial for the setup, and we needed enough storage. The migration was time-consuming but manageable.

Which other solutions did I evaluate?

With Check Point, I can compare it with Fortinet. Fortinet is a bit lower, while Check Point is on a higher level in terms of visibility and reliability. I've seen recommendations for Check Point over other products.

What other advice do I have?

I would definitely recommend Check Point, especially since our client was already using it. We had considered other options, but Check Point was preferable. The implementation supports an environment with more than one hundred users. 

Overall, I would rate this product a ten out of ten.


    Pravir KumarSinha

Helps us secure our organization effectively

  • November 11, 2024
  • Review provided by PeerSpot

What is our primary use case?

We work with multiple security tools, including network security and information security solutions. Our primary use case includes using Check Point and other tools like CyberArk for privilege access management, Cisco, and WebSight CloudSec.

How has it helped my organization?

The product helps in securing our complete organization. We have not received any alerts that were suspicious, which assures us that it's working as expected.

What is most valuable?

It's already helped secure our organization effectively. That said, the integration of all the firewalls should be centralized, which would make management easier.

What needs improvement?

We are not sure if there is a centralized security console available. It would be beneficial if all firewalls could be integrated under one management console.

For how long have I used the solution?

We have been using the firewall for more than ten years.

What do I think about the stability of the solution?

We are confident in the security solution as we have not faced any alerts that were suspicious.

How are customer service and support?

We have partner support that helps us mitigate vulnerabilities reported by our infrastructure team. Most of the time, we get good support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The first deployment takes two to three days. After setup, maintenance and updates are straightforward.

What's my experience with pricing, setup cost, and licensing?

Since we are using it extensively, we get significant discounts during procurement. The tool is cost-effective.

What other advice do I have?

I'd rate the solution eight out of ten.


    Dhiren

Centralized logging and management with easy enabling/disabling features

  • July 31, 2024
  • Review provided by PeerSpot

What is our primary use case?

The Security Management server provides centralized management to manage all the security gateways.

Many organizations will have more than one firewall. This may be in the same location or in a different location. Users can manage all the firewalls from a single location.                                    

It provides centralized logging for all incoming and outgoing traffic.

How has it helped my organization?

The solution centralizes licensing and auto-licensing with smart updating. 

In organizations where there are many firewalls, one firewall license may expire. We can easily update licenses from the smart console from the same location or from different locations.                                               

It also provides centralized logging that helps during troubleshooting - which provides detailed logging of access rules, NAT rules, application filters, VPNs, etc.                                                                                                              

What is most valuable?

The centralized logs and management are helpful. All of the logs are stored in an external server or within the Management Server. All of the logs are very easy to understand and provide detailed information about the instance. 

Through the Management Server we can easily enable all the features and easily disable them as well. 

What needs improvement?

Check Point offers PS services in India. As per personal experience and based on many organizations, Check Point needs to improve PS services. 

For how long have I used the solution?

For the past one and a half years, I have been using a Check Point Firewall and Check Point Management Server.

What do I think about the stability of the solution?

The stability is the best.

What do I think about the scalability of the solution?

I am satisfied with the scalability.

How are customer service and support?

So far, there is no point reach out to technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No, we have not selected any other solution.

How was the initial setup?

As a Check Point implementation engineer, I found the setup process easy. 

What about the implementation team?

The vendor expertise is very good.

What's my experience with pricing, setup cost, and licensing?

The licensing price is a bit expensive. However, it provides very good security at the perimeter level.

Which other solutions did I evaluate?

No, we have not evaluated other options.

What other advice do I have?

They just need to improve PS service in India.

Which deployment model are you using for this solution?

On-premises


    Joachim Kinyua

Offers firewall and endpoint security that improves the business security posture

  • July 13, 2024
  • Review from a verified AWS customer

What needs improvement?

To make the tool better, I think we could have some sort of analysis similar to how some products offer information related to social media sentiments. If we could get that kind of assessment, some sort of analysis of some sort, I think that would be something that can really improve the solution.

In the future, I would like to see more frequent updates because of the changing security landscape. We should be seeing more updates in the tool, especially those that are not paid. The tool can also put in efforts in terms of maybe the community by conducting some sort of workshop or some sort of online event to bring the community together so that we can all meet. A community portal is needed.

For how long have I used the solution?

I have been using Check Point Security Management for five years.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a nine to ten out of ten, especially for the cloud version. The on-premises version was a bit unstable, and I think I will give stability a ten out of ten.

What do I think about the scalability of the solution?

Speaking about scalability, in terms of maturity, product security, and reliability, I would rate the tool an eight out of ten.

Around 200 to 250 people in my company use the tool.

How are customer service and support?

I have experience with the solution's technical support, and I don't think the product is doing well. We have to reach out to the first level of support and then to the third level of support. I rate the technical support a six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product's initial setup phase had no problems.

The product's installation phase was easy. The moment we transitioned from on-prem to the cloud, we realized that the on-prem version was a bit more difficult to use, and the cloud version was easier because it has some sort of configuration wizard. The provisioning was easy.

The solution is deployed on the private cloud version offered by AWS, but we use it across the company's group, and it is hosted in South Africa.

The solution can be deployed in an hour and a half. The deployment phase was not so bad.

I was not involved in the deployment since I had my tech team with 12 security engineers for it who can take care of the product and the firewall. My company's IT department has around 30 technical members but only 12 take care of information security matters associated with the tool.

What was our ROI?

In terms of the tool's financial and commercial aspects, we do a risk assessment every quarter. There is a huge cycle of risk assessment every quarter. As a part of risk assessment, Check Point reviews threats. When the risk team comes, it assesses the group. They give us some values about the threats that we are facing. They explain that since implementing the solution, this is the threat, and this is the value. Some empirical data is used.

What's my experience with pricing, setup cost, and licensing?

Honestly, the tool is expensive. It's a good product, so definitely, it is expensive. I realized that the tool is a bit more expensive than the rest, at over 20 to 30 percent overall. If one will be very expensive, and ten means low price, I rate the tool's price as a three out of ten. There are so many other products out there that are more expensive than Check Point. There are also so many other products that are cheaper than Check Point.

Which other solutions did I evaluate?

Over the other tools in the market, my company chose Check Point even if it is a bit pricey, but it fits the bill. From a business requirements point of view, it fits the bill. With the tool, we have been able to restructure our infrastructure in terms of the IT landscape. We are also able to bring policies without any fear of infiltration. In a nutshell, it fits before a business case.

What other advice do I have?

Check Point Security Management streamlines operations in our specific industry. We used to have a lot of instances, but because of the alerts that come from the kind of configuration the solution offers, we are now able to take care of instances even before they happen. Basically, the tool has really helped us reduce instances by about 40 to 50 percent.

The tool has a firewall and endpoint security to improve our company's security posture, especially for our mobile devices. Our company has a sort of principle where there is a need to bring your own device, so it is used to take care of things in terms of security. The security team within our department escalates things quickly.

Speaking about threat prevention in our daily operations, I would say that before the tool's implementation, we used to report a loss of about 50,000,000 dollars, but it has now gone down after the product was installed. It looks like it has helped capture those threats, alert in advance, and anomaly detection. It has been a very helpful product.

Speaking about the influence of Check Point Security Management on our IT infrastructure, I would say that we have implemented the product across endpoints, including mobile devices and devices that fall under the BYOD category. With Check Point, we were able to implement and allow our staff to bring their devices and work from wherever they want. Without Check Point, we would not have been able to do so, and that changes the landscape and trims down on the devices that we would have been acquiring centrally for our staff.

My company started the analysis on AI and areas like trends. The trends, especially transactional trends and all that kind of thing, are areas where we have already started some use cases for AI, about five of them, and I think the engine is still in the learning phase. I would say that we haven't really started using AI, but we already have it set up in Check Point, and it will be around the area associated with trends. Basically, we have not really explored the AI part yet.

I recommend the tool to others.

The tool's maintenance is done automatically on the cloud. When we were using the tool's on-prem version, we were happy to offer support for the product in our company.

I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)