I am quite satisfied with it, as it secures our virtual environment in both CloudGuard and on-premises. The business case was that we have several customers transitioning from on-premises to cloud solutions, and we wanted to have the same visibility and security in CloudGuard as we had on-premises.
Check Point CloudGuard Network Security
Check Point Software TechnologiesExternal reviews
External reviews are not included in the AWS star rating for the product.
Consistent visibility and security across both cloud and on-premises environments
What is our primary use case?
How has it helped my organization?
We wouldn't have the same visibility or granularity if we didn't have Check Point.
What is most valuable?
We have very good visibility or granularity regarding security.
Since we are using the same management both on-premises and in the cloud, we did not need to create other security measures or learn new technology. This allows me to achieve the same results with our existing resources.
It's quite interesting to see all the new features being added to the solution. I plan to do more integration with the CloudGuard-specific elements within the new policy framework. Although I do not remember the specific name, there is a feature that involves a revision of the policies. That will be our next addition.
We have visibility both on the cloud and on-prem, and we are very satisfied with that.
It's helped us with our security posture. We have the visibility. We have the possibility to deploy new stuff. We also used the data center dynamic objects. So when we tag solutions, they get the policies they should have from the setup.
It's easy to use and deploy.
What needs improvement?
I'm quite satisfied with the solution. I don't have any notes for improvements.
For how long have I used the solution?
I have used the solution for five or six years, maybe.
What do I think about the stability of the solution?
I haven't had any issues regarding our cloud environment. It is completely stable with no downtime.
What do I think about the scalability of the solution?
It's not a scale set. It's a single node. We'd need to look at the scale set to see if there was a way to get better performance.
Which solution did I use previously and why did I switch?
I have been a Check Point customer for quite some time. We do not use other solutions.
How was the initial setup?
The initial setup did not take too long. I am unsure of the exact duration, however, I was up and running in about an hour. It was very straightforward and almost plug-and-play.
What's my experience with pricing, setup cost, and licensing?
Everything could be cheaper, of course.
Which other solutions did I evaluate?
There are cloud-native options. During setup, we had quite a few people telling us we should just use cloud-native solutions. However, we wanted the same security measures on-cloud and on-prem. It would have been cheaper to stay with cloud-native; however, to have visibility in the same place is important.
People might just use a cloud-native solution since they are already there and cost less. However, my priority was to maintain visibility and consistent security measures in the cloud as on-premises rather than focusing on cost. The unified management from one platform and centralized visibility are invaluable to me.
What other advice do I have?
I am quite satisfied with the solution, and I do not have significant suggestions for its improvement at this point. The product team appreciates feedback, and fortunately, I have comprehensive playbooks for deploying new solutions. The process is straightforward, especially with the dynamic data center objects. When solutions are tagged, they automatically receive the appropriate policies.
Overall, it is an excellent solution, and I would rate it a ten out of ten.
Provides unified security management and improves our security posture
What is our primary use case?
We are using CloudGuard Network Security for comprehensive security. We have hardware appliances from Check Point, and we also have their firewall installed.
How has it helped my organization?
CloudGuard Network Security provides unified security management across hybrid-clouds as well as on-prem. It has improved our security posture.
CloudGuard Network Security helped reduce our organizational risk. It has not yet helped us save time and costs because we are understaffed. However, it has helped to see what is happening and what we should mitigate or allow to happen.
What is most valuable?
It gives us all-encompassing security and overview. Previously, we did not have any kind of overview of what was happening with the network.
The interface is unifying all the data in one place. I can see the network side and the policy attached to using USB devices. Everything is stored and related.
What needs improvement?
A Check Point problem was that there were different solutions, and each had its own interface, section, and logs. Things are going great with the new feature that consolidates all the data from those systems in one place. Right now, I am not sure what improvements are needed. We are having occasional issues related to gateways, but we are still analyzing it.
For how long have I used the solution?
I have been using CloudGuard Network Security for the past six months since I joined the company.
What do I think about the stability of the solution?
Until now, it has been stable, but we have had occasional issues with two gateways that used to break or are broken. We are not sure yet. We are still analyzing it. We might be sending it to the warranty team.
What do I think about the scalability of the solution?
We implemented it keeping in mind all the requirements in terms of licenses, hardware, and other things. Everything is pretty much as we needed. We have no plans to upscale it. However, I am waiting for the OS version R82 to see how we can add more data on the fly.
How are customer service and support?
So far, customer service has been almost great. We have had some issues, such as needing to escalate every time because one gateway was not working at some point. We had an endless loop of emails trying to fix this, and the suggestion was to reinstall the gateway and do it from scratch, which was not an option at that point because it would leave that specific location without access, and business hours did not permit it. Other than that, things went smoothly most of the time.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we only had security with a basic VPN and firewall in place.
What other advice do I have?
I would rate CloudGuard Network Security a nine out of ten.
Valuable features improve operations while providing high security standards
What is our primary use case?
We are primarily on-premise. We also use Azure for cloud services, mostly for VPN. We use it as the active directory to authorize access to the VPN, which is helpful.
However, as a healthcare organization in Germany, it is very challenging to get cloud solutions like CloudGuard approved. Cloud solutions must be located in Germany or Frankfurt, where all the data centers are situated. This requirement makes it somewhat difficult, however, otherwise, it is manageable.
How has it helped my organization?
We have a lot of audits in the healthcare industry and Check Point has become an industry standard.
What is most valuable?
One aspect I appreciate is that it is not overly complicated. Many solutions are sometimes difficult to set up. Check Point has been very straightforward. Especially in the last one to two years, it has become easier to manage with each patch. I have several coworkers who have used it for a long time, and they all mentioned that it was much more difficult to use or update five years ago. It has become less complex to use yet more complex in terms of infrastructure.
Check Point offers unified security management across hybrids, clouds, as well as on on-premise. We have Azure for cloud, however it is mostly for VPN. We have the active directory to get to authorize yourself into the VPN. CloudGuard helps with that. As a healthcare organization in Germany, it's very difficult to get approval for clouds. If you want to have the cloud approved, it has to be in Germany or in Frankfurt where all the data centers are. That makes it a little bit difficult to be on cloud vs on-prem. Other than that, it's fine.
What needs improvement?
I honestly do not know how it can be improved anymore. There are probably people with more knowledge or experience who could suggest improvements. Most of the solutions we have used have been straightforward and effective.
Occasionally, there is a strange bug, however, we just contact Check Point for a hotfix if we are a significant client. And since that is our situation, the solution works.
There might be a possibility for Check Point to offer more training opportunities for users to get to know the solution better, perhaps through courses or similar resources. However, it depends on our company's arrangements with Check Point. In our case, we have a vendor involved. Everything we do with Check Point must go through the vendor first, which is somewhat inconvenient. It would be easier to deal with Check Point directly, however, it depends on the vendor.
There is a wealth of material available online for those technically inclined. In this fast-paced industry, we must continue learning. Courses or online meetings, like Zoom or Teams sessions, for one or two hours each week, would be helpful.
Despite using it for a long time, there are always new features. For example, just last week, I discovered a new feature that had been in the software for years yet it was not visible due to its placement behind multiple menus. Teaching sessions would be beneficial, yet it is our responsibility to learn, so we cannot entirely rely on Check Point.
For how long have I used the solution?
We have been using Check Point for at least ten years now. Our organization has used it for that long. It's a healthcare system with 130 hospitals.
What do I think about the stability of the solution?
The solution is stable. Most Check Point solutions are stable.
What do I think about the scalability of the solution?
Since we are primarily using Azure, scalability is not currently a concern. It could become relevant in the future, but as a healthcare organization, transitioning to the cloud is challenging, especially in Germany.
How are customer service and support?
Customer service depends on the issue. Sometimes, there are bugs, and we have to wait for a customized patch. For instance, we had a random bug where CPU usage spiked inexplicably, preventing access to the appliances. Restarting resolved the issue, but the cause remains unknown.
Typically, we deal with our partner and they advise us to create a Check Point ticket. It raises the question of why we have a partner. I do not deal with customer support often, however, if I report a bug, it is resolved within a month or two. It is not usually a critical bug, just minor issues that prompt curiosity.
How would you rate customer service and support?
Positive
How was the initial setup?
90% to 95% of our infrastructure is on-premises in order to connect it to the cloud.
The deployment was handled by someone else. I simply work with it.
What was our ROI?
The point of Check Point isn't necessarily to gain an ROI. A company just has to pay the price. You don't get money out of it.
What's my experience with pricing, setup cost, and licensing?
I'm not directly aware of the pricing. Most Check Point solutions are costly, however, they are the industry standard, so the cost is necessary. Especially in a healthcare organization, skimping on IT security is inadvisable. Losing patient data could cost four percent of an organization's annual revenue.
For an organization with twenty billion euros in revenue, four percent is significant. Also, we have limited flexibility with licensing, though we sometimes receive better prices through vendors. The company likely paid over thirty million euros to Check Point. However, the technology ensures a high-security standard.
Many large German companies also use Check Point.
Which other solutions did I evaluate?
I'm unsure if the company has evaluated other options.
What other advice do I have?
I have never been involved in the decision to use this solution; I am just the end user.
Flagger Network Security and Check Point work effectively. I would rate the solution nine out of ten.
Building cloud environments has become easier and scalable, supporting long-term network security
What is our primary use case?
We have used Check Point for on-premise network security, normal firewalling, also application control, antivirus, et cetera. We have around 120 clusters with Check Point managed by MDS, and we also have a Maestro environment.
We have some services in Azure cloud, and I have Check Point's product there to protect them. It's in development at the moment.
What is most valuable?
Check Point CloudGuard Network Seucrity is easy to build in the cloud and easy to scale. You can create scale sets, and then it handles it by itself, how much traffic comes in, et cetera.
It has helped us have unified security management across hybrid clouds as well as on-prem. There are only a few services that you can't manage in our on-prem management. For example, if you are using SD-WAN or something, you must use the Infiniti portal with its services.
What needs improvement?
More support from our partners would be beneficial. A lot could be explained more. It's often a use case that the management is behind NAT, and I need to know what to do to connect my cloud gateways. Documentation is very good from Check Point, however, in this case, it could be better. Maybe more support in building up these environments would be helpful. We are a big company, so we have different teams, and guidance from Check Point would be useful. I need certain things, teams, and permissions, which might make it easier.
For how long have I used the solution?
I have used it for network security for around 13 years.
What do I think about the stability of the solution?
I have no problems with stability. There is no downtime. Sometimes, it's a bit difficult to connect to our management.
What do I think about the scalability of the solution?
I can create scale sets, and then it handles how much traffic comes in, adjusts usage, and then scales up or down.
Which solution did I use previously and why did I switch?
I haven't used other solutions. I've only used other platforms, such as AWS and Azure. It has marketplace templates you can use.
How was the initial setup?
The deployment is very good. It is plug and play. I can choose what I want and what kind of product, and then I simply click "continue" to start. YOu can make your own properties.
What's my experience with pricing, setup cost, and licensing?
I don't have much information about the pricing.
What other advice do I have?
We're a Check Point customer.
It's a very interesting product. However, it's a whole infrastructure, so I have to learn a lot of things besides Check Point to set up the environment. On-premise, we also have switch infrastructure, and it's now something we are familiar with over the years. In the cloud, it's more about clicking here and there to pair it together, which is a different experience. Sometimes I don't know if something is missing because of cloud permissions or if it's due to a lack of knowledge. Maybe more support in building up this environment.
I give it a ten out of ten.
Deploys secure cloud environments with high trustworthiness and confidence
What is our primary use case?
We protect the cloud by uploading environments to the cloud and making the developments over the cloud.
How has it helped my organization?
We used to have an on-prem setup, and the implementation of the new one came naturally since it looks like the previous setup. I know the places for making configurations.
What is most valuable?
I am only using the basic protection for the cloud, like a regular firewall, and I find it very useful.
I feel safe deploying Check Point, and the security lets me sleep well at night. It made a major impact since we have to secure the cloud, so all of our projects had to be protected. We never thought about going to the cloud without security.
CloudGuard Network Security provides us with unified security management across hybrid clouds as well as on-premise. If anything looks wrong, I can get the logs from the same place for all the networks. The visibility is great.
It's helped us reduce organizational risk.
CloudGuard Network Security has had a major impact on our confidence in Security cloud deployments and migrations. We have to secure the cloud. All of our projects have to be protected. That's the the impact. We never thought about going to the cloud without security.
What needs improvement?
It should be more agile, as it seems to me that they took their on-prem devices and uploaded them to the cloud. Every time we need a new interface or something like that, we need to make major changes. This is a problem.
When we try to install a new lab, it appears we need to reinstall the firewall because the interfaces were missing. This took a lot of time, and we had to use the professional service again. I believe this is the point that Check Point should improve.
For how long have I used the solution?
I have used the solution for almost two years.
What do I think about the stability of the solution?
The solution is very stable. I can honestly say that I trust it.
What do I think about the scalability of the solution?
On-prem, we are using Maestro, and the scalability is great.
How are customer service and support?
I enjoyed support very much. We are getting premier support. It is amazing. My experience with them was excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We tried the biggest competitors in Europe. We found that although they are more ready for the cloud, we am more comfortable using CloudGuard. It's easier to use since we come from the Check Point on-prem devices. I understand the menus and configuration. It comes naturally. In comparison, in terms of identifying threats, this solution is more or less the same as others. HOwever, this has more flexibility, We could use the same product and extend it right to the cloud. The deployment was very natural.
How was the initial setup?
We use Azure and GCP clouds. We used an integrator since we were new to the cloud. We used an integrator. The deployment took one day.
What about the implementation team?
I used Check Point professional integrator. The experience was excellent. The person was very professional.
What was our ROI?
The ROI is safety. I feel secure when I deploy Check Point.
What's my experience with pricing, setup cost, and licensing?
Basically, the pricing is the same compared to competitors. They are all in the same range.
Which other solutions did I evaluate?
What other advice do I have?
I'd rate the solution eight out of ten. We've had some problems adding new interfaces in new environments, we do run into issues. For example, when we tried to install a new lab, it appeared that we needed to reinstall the firewall as the interfaces were missing. We had to reinstall, and it took a lot of time, and we had to use the professional integrator again.
Unified policy integration simplifies firewall management with very good support
What is our primary use case?
I use our Oracle OCI environment to segregate our ERP system, which is JD Edwards, running in Oracle Cloud.
How has it helped my organization?
Check Point CloudGuard Network Security makes it easy to create firewall routes and so on instead of the tools out of Oracle OCI. It's inside our unified policy.
What is most valuable?
At the moment, I am only using Network, NAT, and VPN. These are the core components of the system. We aren't using other features. It's activated and yet not customized yet.
It is more straightforward for me to create firewall routes instead of using the traditional board tools in Oracle OCI, which are complex for creating firewall rules. Instead, I use the firewall of Check Point, and it is very easy for me. It is integrated into my unified policy, so I can use it completely as I am used to, making it easy for me to handle.
We can use it across hybrid could as well as on-premises.
It's very easy to create new firewall rules on-premises or in the cloud in the same way, and we can share them thanks to the unified policy.
CloudGuard Network Security helped reduce our organizational risk. It's increased the security compared to the built-in security of Oracle OCI. It has many more capabilities, like IPS and threat prevention, which are available at Check Point. It is based on our security standards. It's reduced risk by maybe 40%.
CloudGuard Network security has increased our confidence in secure cloud deployments and migrations by 50%.
What needs improvement?
VPN troubleshooting can certainly be improved. It is horrible at this point, honestly. It is horrible compared to other vendors on the market. They have tools where I can directly extract some information on the VPN. In Check Point, it becomes complicated. I need to open a very old-fashioned legacy tool, and operate it by myself, transfer it to my computer, and open the legacy program. This legacy program will not provide detailed insights; it will only indicate if something is working or not, making it challenging to communicate.
For how long have I used the solution?
I have been using this product for about half a year.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability is great. It's easy.
How are customer service and support?
Mostly, support is good. It depends. If I have a ticket handled by a first-level supporter who may not have deep knowledge, it could be hard to discuss issues. However, mostly, it is good. Compared to other vendors, it's awesome.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We're a Check Point customer, and we only use Check Point.
How was the initial setup?
We are using Oracle OCI for our cloud. The first implementation was a bit hard. We followed the instructions. We had to get the help of support.
What about the implementation team?
We did the setup by ourselves.
What was our ROI?
I am a long-time customer. I am a technical person, not a commercial person. The technical value is high. The unified policy is comprehensive and helps me to create firewall policies that are shared across all our facilities and plants. This is very helpful for us.
What's my experience with pricing, setup cost, and licensing?
High prices are a concern. It is the highest in the market. However, I like the ease of licensing. It's not that difficult. The licensing is easy to understand.
Which other solutions did I evaluate?
We had not evaluated other solutions before this product was introduced.
What other advice do I have?
I would rate the product eight out of ten. If it wasn't for the issues with the VPN, I would rate it higher.
Provides us with unified security management across all environments but had a complex setup
How has it helped my organization?
Scaling the solution is very easy.
What is most valuable?
The best features are:
- database inspection
- threat prevention
- enhanced security.
The solution provides me with unified security management across all environments. It has a single interface that can help us get integrated with the normalized management server. It also gives us security and integrity.
It does what it’s supposed to do. I would say that it created a reduction of 25% in organizational risk.
What needs improvement?
We haven’t seen any kind of problems so far.
We generally used everything on-premise, but now it's all in the cloud through CloudGuard. The transition was a bit challenging. Maybe they could improve their services by including more tutorials and labs on migration.
For how long have I used the solution?
I have been using the solution for one year. We have just recently implemented the solution, and so fa,r everything is good.
What do I think about the stability of the solution?
We haven't experienced a lack of stability.
What do I think about the scalability of the solution?
The solution is scalable, and it can handle the traffic whatever the requirement might be. It is capable of meeting the necessary demands effectively.
How are customer service and support?
The technical support and customer service are very good, they’re very nice.
How would you rate customer service and support?
Positive
How was the initial setup?
The deployment was not easy. We did not use any help from outside. The deployment was made in-house and if we ever had a question, we contacted the Check Point team.
What was our ROI?
From a technical perspective, the return on investment is in its helpfulness and how it’s shaping our future.
What other advice do I have?
I would rate it a seven out of ten. We had some issues we encountered at the beginning. It is a work in progress.
Automation and APIs streamline integration and boost confidence in cloud deployments
What is our primary use case?
Most people ask me to integrate with Point CloudGuard and SecureNet Network. One big client wanted to move his on-prem data center to CloudGuard Azure, and I provided the CloudGuard Network Security Solution for him. His data center was also rendering to our clients, so it was messy. However, it gave them more confidence in Security CloudGuard deployments and integrations. It was quite easy with Terraform, resulting in a very easy deployment.
What is most valuable?
The most valuable feature is the automation and the APIs, making our life much easier for integration. Check Point has excellent, very useful tools to help us with the poster and to see if we're passing the grade.
It gives us more confidence in secure cloud deployments. The network security was very easy to migrate. We did it with Terraform. I just filled in the blanks and Terraform did everything else.
Check Point CloudGuard NetWork Security provides unified security across hybrid clouds as well as on-prem. It's more or less the same across deployments.
Check Point helps companies with their security posture. It has useful tools to help with this aspect to improve security.
What needs improvement?
I'm not sure if I have the experience to discuss improvements.
The deployments can be difficult if a person doesn't know what they are doing.
Better documentation would be welcome.
For how long have I used the solution?
I have been using the solution for a bit over a year. It has been one year and four months or something like that.
What do I think about the stability of the solution?
So far, I haven't had any stability issues.
What do I think about the scalability of the solution?
I haven't had any experience with scaling problems. I didn't need to scale up for my client or use automated scaling.
How are customer service and support?
Support were very helpful. They usually respond quite fast, and they are very knowledgeable about what they do. When we have a problem, we can solve it immediately, and sometimes a one-on-one meeting can be very insightful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I didn't use other vendors since I specifically handle Check Point in my company.
How was the initial setup?
The initial setup is straightforward. First, I speak with the client to understand everything he needs, his current deployment, and how it's done. In the meantime, we can see if there are improvements or small tweaks needed. Then, I deploy in a test environment to ensure everything works without conflicts. Finally, we do a test with Check Point - not a full deployment on the production side. If everything works in the test, we start migrating slowly to the production side. Implementation usually takes one to two weeks.
What about the implementation team?
The deployment could be done with one person if the person knows what they're doing. It iss very easy. Someone who is not familiar with CloudGuard and cloud solutions might find themselves a bit lost with too much information and not knowing where to look.
What's my experience with pricing, setup cost, and licensing?
I don't have insights on the list price.
What other advice do I have?
I would give an eight out of ten for the overall product rating.
I'm a Check Point distributor, mainly.
A full-featured firewall that maintains consistency and boosts protection
What is our primary use case?
I need to protect cloud security for my company or customers. I protect their cloud infrastructure and any applications they have on the cloud. This is the main concept of cloud networking, where we use Check Point Firewalls in the cloud.
How has it helped my organization?
It makes my life easier. I have on-prem and cloud firewalls. I can use the same policies in both places.
What is most valuable?
It is a full-featured firewall on the cloud. The best feature is that it is the same software used on-premises. It's like having a full-blown firewall in CloudGuard.
It is the same policy used on-premises, seamlessly pushed to the cloud. I have the same principles in the cloud. Security features allow control in areas usually not available, filling the gap with firewalls to secure operations. Overall, it greatly improves posture and internal operations.
Network Security provides us with unified security management across hybrid and cloud as well as on-prem. Once again, this is about having the same policies. It's seamless. There are the same configurations, the same principles, et cetera.
It's helped us reduce organizational risk and improve security posture. We have robust security on the cloud to secure everything. It helps improve posture and internal operations.
What needs improvement?
For how long have I used the solution?
I have been using it for the last two to three years actively.
What do I think about the stability of the solution?
It is stable. I did not experience any downtime, and I hope I won't have any.
What do I think about the scalability of the solution?
Regarding scalability, I set up a firewall in the cloud and left it operating. Nothing happens to it without intervention. We perform minor and major upgrades, and it works seamlessly. It is very good.
How are customer service and support?
I have a very good relationship with customer support. They are like my best friends - especially those on level three and four. How would I would rate them a solid eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not use a different solution previously. We chose this over options offered by our cloud vendors since the policy management is strong. I don't have to redo everything from scratch. Also, since I have been using Check Point for many years, it was very easy for me to use the same product that I use on-prem in the cloud.
What's my experience with pricing, setup cost, and licensing?
The licensing is bit pricey. Check Point is expensive, however, with the features and capabilities, I can justify the cost.
Which other solutions did I evaluate?
What other advice do I have?
I'm an end-user, partner, and reseller of CloudGuard.
The same features used on premises apply to the cloud. It makes my life easier with consistent policies and configurations. It's a fair option.
Overall, I would give the product an eight out of ten.
Enables seamless integration with cloud platforms for secure deployment
What is our primary use case?
I have been at my company for about five years now. We use it as a firewall. Our private firewall is used for everything related to security.
What is most valuable?
There is not one feature in particular that stands out, it's just a very good product that we are very fond of.
It is really easy to work with and has an easy learning curve. It integrates with Azure without any problems.
It provides a huge benefit in many ways, offering a boost in confidence for secure cloud deployment and migration.
We don't have any complaints with the solution terms of finding threats.
It does help us reduce risk, although I don't have exact numbers.
We have very good confidence in secure cloud management and migration. We're very used to the product.
We have a direct line with the engineers of Check Point, which is very important.
What needs improvement?
I do not have any specific improvements in mind for the tool. It is a solution that is what we need at the moment. There could always be something to enhance deployment, however, for now, it is quite adequate.
The pricing could always be reduced.
For how long have I used the solution?
I have been using the solution for about five years.
What do I think about the stability of the solution?
I want to stick with the products we have used. This is the most stable one we have had.
What do I think about the scalability of the solution?
It is very user-friendly to scale. We have transitioned from 1,000 to 500 users without any issue.
How are customer service and support?
The few times I needed customer service, I was very happy with it.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have used solutions from other companies, however, we stayed connected with this one due to its user-friendliness and seamless integration with Azure.
How was the initial setup?
The setup was very fluid. It was very integrated into Azure. We deployed without an issue.
What about the implementation team?
We did not use an integrator, reseller, or consultant for setting it up. We had some minor issues and tweaks, however it was straightforward.
What was our ROI?
I hope the return on investment is positive. I am not in charge of that. As far as I know, the C-level team is very happy with it.
What's my experience with pricing, setup cost, and licensing?
I am not in charge of setup costs, however, from what I hear, it could always be cheaper.
What other advice do I have?
I would rate the solution nine out of ten.
It is never perfect, so it cannot be a ten, however, it is very close to amazing.