New and Inconsistent

• By Gareth W.
• on 10/04/2022

This product looked promising on the outset, offering many connectors with extensive destinations and a low/no-code process. However, I was unable to get the service up-and-running before the trial period ended,.

I tried to get this running on an EC2 instance as outlined in the docs, and ran into roadblocks at every step. I received support on this with a frequency of around 1 email a day, but the support provided did not help solve any of the issues outlined below except for certificate issues:
- The self-signed certificate was not accepted by my browser, and I had to go into browser controls to even access the site.
- The default password was never being set as specified in the docs, and I had to dig through their code to figure out the bug.
- The first connector tested froze up the instance to the point where I had to terminate it and re-create it after downloading the connector.

At this point the free trial was over, and no extensions are offered.

Support mainly just sent documentation, which never covered the issues I encountered. I was told multiple times that "no other customers report these issues", but solutions were not offered.
All in all, I would not recommend this product at this point in time.