I was managing Prisma Cloud for a client. They were scanning container images for vulnerabilities and remediation.
Prisma Cloud (Annual Contract)
Palo Alto NetworksExternal reviews
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It helped our governance evolve, enabling us to build more policies and determine where we needed exceptions
What is our primary use case?
How has it helped my organization?
Prisma Cloud is a terrific resource for preventing security concerns, from breaches to malware. They provide a compliance index, which is an excellent feature. Prisma Cloud provides visibility into and control over complex cloud environments. It could provide more awareness about the need to implement different types of benchmarks. Prisma helped our governance evolve. It enabled us to build more policies and determine where we needed exceptions.
We could use Prisma to integrate security into our client's CI/CD pipeline and add touchpoints to existing DevOps processes. However, the touchpoints weren't as seamless as we would've liked. It was a little tricky because they were moving to two different types of cloud accounts. They had to decide whether to use Prisma Cloud or another tool for those new cloud accounts. It's a difficult question because they were doing a lot of cleanup for PTS and moving to the more recent version of AKS. It depends on the strategy.
What is most valuable?
The client wasn't using all of the features, but the one that stood out was infrastructure-as-code (IaC). I built IaC use cases and was trying to get them to use it. I also liked cloud workload protection. I worked with the vulnerability management team to develop a process. It's a manual process, so it can be challenging to remediate many image or container issues. It was nice that we could build out a reporting process and download the reports. The reports are solid.
Prisma Cloud provides security across multi-cloud and hybrid environments. My client was migrating to Azure, but it's great for anyone with a hybrid environment. Prisma offers visibility to developers and high-level leadership because the dashboard is excellent and the alerts are comprehensive. You can understand it even if you don't know all the technical terms. For example, when I wanted them to use another feature that would've been beneficial, I could demonstrate it to them visually so they could understand.
The automation is a mixed bag. Sometimes you'll run into issues while mitigating various vulnerabilities, and it's still a manual process. You can automate with an API, but it depends on the corporate policies for containers. You have the option. However, it's still a struggle, but that's not necessarily due to Prisma Cloud. You have many workloads in the pipeline, and things are constantly being repaved. The containers are up and down, and the environment changes continuously, so many things are hard to automate. It's possible if you put the work into it.
Prisma can comprehensively protect a cloud-native development environment. You must also consider cloud security posture management. That's where infrastructure-as-code comes into play. You must ensure that you're utilizing the alert feature in the dashboard for the analytics. If you're not, then you need to integrate something else. The client wasn't using CSPM, but it was on the roadmap. They didn't because they're moving to an Azure environment.
What needs improvement?
Prisma is good about compliance, and their support is excellent, but they struggle with automation and integration. They need to stay on top of the newest types of connectors. How can you connect other applications and other tools in order for this to work cohesively? That's a challenge.
For how long have I used the solution?
I've been managing that solution for a year.
What do I think about the stability of the solution?
Prisma Cloud is solid.
What do I think about the scalability of the solution?
Prisma Cloud is highly scalable.
How are customer service and support?
I rate Palo Alto's support an eight out of ten.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
I don't think Prisma saved this organization any money, but it could have. They didn't know how to optimize Prisma Cloud. I was trying to help them do that, but they had other high-level projects that got in the way. They needed to consider their budgets and which Prisma features they wanted to use.
If they were to build out those use cases and map out anything involving governance and compliance, they would find that this tool could save them lots of money. If Prisma Cloud is optimized, it's an excellent tool that isn't as costly as some think. You need to invest time and effort to determine the number of cloud accounts you're connecting and how many containers you expect to stand up.
Once you're more aware of how to optimize Prisma, you can determine how many credits you need. It's all based on credits, which will be expensive if you purchase too many credits. This client bought more credits than they needed. I told them it was unnecessary because somebody in the DevOps team decided they were going to push everything to the dev environment needlessly. They crossed a threshold that didn't need to happen and panicked. A strategy to optimize costs will save you money.
What other advice do I have?
I rate Prisma Cloud a nine out of ten. Before implementing Prisma, research the different features and look at your current tools to identify the gaps. What is not meeting your compliance needs? What policies do you have, and how can Prisma align with the strategy?
Some solid tools in there, but never-ending deployment and frustrating user experience
What do you like best about the product?
There are some solid products hidden in there. For super specific use cases it can do a solid job (if you manage to complete deployment). They bought some solid startups.
What do you dislike about the product?
high cost, complex setup, lack of features and inadequate support. Prisma is composed of multiple technologies from different startups that were acquired and integrated together, this means the product has different interfaces, different policies, and different approachs. This makes it difficult for our team to have a consolidated view of the platform and can make it hard to navigate through the different modules.
What problems is the product solving and how is that benefiting you?
Prisma provides a centralized platform that allows IT teams to continuously monitor and assess the security of their cloud infrastructure, detect potential vulnerabilities, and respond to security incidents in real-time.
Prisma cloud for CSPM
What do you like best about the product?
If you are looking for a solid cloud security product with a good set of features, Prisma is a decent option.
What do you dislike about the product?
Prisma is a cloud security product that offers a lot of functionality on the surface, but upon deeper examination, it lacks depth in certain areas. The product has a wide range of features, but some are not as robust as they could be.
What problems is the product solving and how is that benefiting you?
Prisma is a product that helps organizations with solving the problem of Cloud Security Posture Management (CSPM), which is the process of monitoring and managing the security posture of your cloud environment
Prisma Cloud for AWS and GCP
What do you like best about the product?
If you're looking for a product with a lot of functionality and are willing to put in the time to learn it, Prisma could be a good fit. But if you prioritize a good user experience, you may want to look into other options.
What do you dislike about the product?
Prisma is a cloud security product that offers a lot of functionality but falls short in terms of user experience. The product has many features, but navigating through them can be confusing and overwhelming at times. Additionally, the user interface is not intuitive and could be improved.
What problems is the product solving and how is that benefiting you?
Prisma is a cloud security product that helps organizations to gain visibility into their cloud environments, detect potential threats and vulnerabilities, and ensure compliance with security best practices and regulatory requirements. It provides a centralized platform that allows IT teams to monitor cloud resources.
Prisma Cloud Review - CSPM
What do you like best about the product?
Prisma supports multi cloud enviornments and checks most of the security functionality needed for your organisation. We can choose to implement different components of the product, according to the current maturity of our platform. Out of the box functionality is basic but that works for us and provides us with compliance view.
What do you dislike about the product?
It does not feel like one product, Palo has acquired many startup companies and Prisma Cloud feels like a Frankenstein's mashup. The console and overall user experience is pretty bad you have to gain some prior knowledge before using the tool. It feels like a gen-one CSPM that tries to check additional checkboxes but in a shallow way.
What problems is the product solving and how is that benefiting you?
Secure our AWS and Azure cloud enviorenments, mainly used for CSPM and Container Security.
Multi-cloud security management in one place
What do you like best about the product?
It can help us to manage cloud security in AWS, Microsoft Azure, and GCP environments.
What do you dislike about the product?
The stability and compatibility with cloud services. Sometimes we had to go back to the cloud management console to verify the information.
What problems is the product solving and how is that benefiting you?
The Cyber Operation team was given a single cloud security management interface to have the overall visibility of our security posture.
Very Good
What do you like best about the product?
Its features to secure and detect threats to cloud infrastructure
What do you dislike about the product?
Its console is very old you have to gain some prior knowledge before using the tool
What problems is the product solving and how is that benefiting you?
It is helping startups to securing their cloud infrastructure
Security guard for all type of infrastructure
What do you like best about the product?
This is one of the best tool for security management be it network security and host security. It works almost for all the cloud in a single subscription and even manage your self hosted vm's and cluster.
What do you dislike about the product?
Pricing, to be honest it is but pricy but yeah a very good product to give you insights related to security.
What problems is the product solving and how is that benefiting you?
Basically we have implemented it to secure our infrastructure from outside world to provide the access of a particular resources to only specific person and block the access for othes. And as well to prevent different type of attacks on cloud.
Prisma Cloud working and features
What do you like best about the product?
The best thing about prisma cloud is the application security it provides by using threat prevention,its zero-day threat prevention has the ability to protect against newly generated malware and threats, also gives end to end visibility.
What do you dislike about the product?
If you have seen the management of prisma cloud it is quiet complex to configure and a begineer would face difficulty in managing it as it needs someone with clear base knowledge to manage it, lack of customization is reports feature.
What problems is the product solving and how is that benefiting you?
Prisma cloud prevents threat in your public cloud infrastructure which helps you to connect securely, it also reduces the cost of operations compared to mpls traffic
Best In class cloud security tools
What do you like best about the product?
1) Easy integration with CI/CD, IaC, Containers, and serverless functions.
2) Visibility in the multi-cloud environment.
3) Supporting any cloud environment
4) World-class API integration
2) Visibility in the multi-cloud environment.
3) Supporting any cloud environment
4) World-class API integration
What do you dislike about the product?
1) Need to improve the GUI quality
2) Need to add more reporting template
3)Need to add more compliance template
4)Required some finetuning in the severity part.
2) Need to add more reporting template
3)Need to add more compliance template
4)Required some finetuning in the severity part.
What problems is the product solving and how is that benefiting you?
1) We are Multicloud hybrid environments. It is giving full visibility of every cloud service. It helps us to reduce the cost as well as to increase the security. We are achieving mutual compliance levels using Prisma cloud like PCI, GDPR, RBI.,etc.
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