 
                        Prisma Cloud (Annual Contract)
Palo Alto NetworksExternal reviews
                                
                                159 reviews 
                            
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                        External reviews are not included in the AWS star rating for the product.
great
What do you like best about the product?
I like how easy it is to use. It helps to boost engineering efficiency by providing clear metrics and standards. It's great for teams that want to be more aligned and scalable!
What do you dislike about the product?
The initial setup is slightly complex. Moreover, maintaining integrations would require consistent efforts (frequent use) and alignment from team members.
What problems is the product solving and how is that benefiting you?
It helps with API security because it enforces standards across services. It can help document and monitor APIs, which reduces risk. Cortex Cloud helps solve API security and risk-based vulnerability issues by enforcing standards across services. With scorecards and integrations, it ensures APIs are documented, secured, and monitored. This reduces risk as it flags vulnerable services early.
                        
                            Cloud native security monitoring ensures improved AWS protection and report quality
What is our primary use case?
I am using Prisma Cloud by Palo Alto Networks for security. It ensures AWS security, and it is part of my cloud report.
What is most valuable?
Prisma Cloud by Palo Alto Networks has a good reputation and prepares constructive reports that are helpful for addressing any security issues. The Cloud Native Security Monitoring feature is also beneficial and is a good aspect of the solution.
What needs improvement?
I believe there are some issues with the product's maturity. In some cases, it could malfunction concerning Cloud Native. These are aspects that need to be checked to ensure stability, especially in terms of monitoring.
For how long have I used the solution?
I have been using Prisma Cloud by Palo Alto Networks for almost over a year.
What do I think about the stability of the solution?
I would rate the stability of Prisma Cloud by Palo Alto Networks at seven out of ten.
What do I think about the scalability of the solution?
While I haven't scaled Prisma Cloud by Palo Alto Networks, I believe that Cloud products generally have scalability available.
How are customer service and support?
I would rate Palo Alto Networks' technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with SonarQube, which I consider an earlier and stable product. Prisma Cloud by Palo Alto Networks, however, needs some maturity improvement.
How was the initial setup?
The initial setup process for Prisma Cloud by Palo Alto Networks was primarily a little complex.
Which other solutions did I evaluate?
SonarQube
What other advice do I have?
The features of Prisma Cloud by Palo Alto Networks are overall satisfying, although I would like to verify some aspects. My final rating for Prisma Cloud by Palo Alto Networks is eight out of ten. I recommend Prisma Cloud by Palo Alto Networks to other users.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
                        
                            Smooth experience
What do you like best about the product?
Cortex Cloud is a great tool for protecting our organization’s network. We primarily use it for secure VPN access, and the experience has been smooth and reliable. The interface is intuitive, and the connection is stable even during high-demand periods. What I like most is the seamless integration with our existing security infrastructure, which enhances our overall protection without adding complexity. The centralized management and visibility into network activity are also major upsides, making it easier for our IT team to monitor and respond to threats efficiently
What do you dislike about the product?
While Cortex Cloud is generally reliable and efficient, there are a few areas that could be improved. At times, the initial VPN connection setup takes slightly longer than expected, which can be inconvenient when trying to access systems quickly. Additionally, some advanced features could benefit from clearer documentation or more intuitive UI design, as it can be challenging for less experienced users to navigate
What problems is the product solving and how is that benefiting you?
Cortex Cloud is solving the critical problem of secure and reliable remote access to internal systems. By providing a smooth and stable VPN experience, it ensures that employees can work from anywhere without compromising security. This has been especially beneficial in supporting our hybrid work model, enabling productivity while maintaining strong access controls. It also helps streamline network monitoring and threat detection, reducing response times and enhancing our overall cybersecurity posture.
                        
                            Effortless Cloud Operations with Cortex
What do you like best about the product?
I really like how simple and clean the dashboard is. It’s easy to find what you need, even when you have a lot of services to manage. Things that used to take a long time now only take one click. Having everything in one place also makes it easier to spot problems early.
What do you dislike about the product?
I wish the analysis and reporting could be more flexible. The ready-made dashboards are good for most things, but sometimes, you need to dig a little deeper. It’s not a big problem, but having more options would make it even better.
What problems is the product solving and how is that benefiting you?
We use Cortex Cloud for container security, and it has made a big difference. We can find and fix security problems much faster now without slowing everything down. It has saved us a lot of manual work and helped us stay safe while keeping things running smoothly.
                        
                            Decent cloud platform with room for improvement
What do you like best about the product?
Cortex Cloud is pretty solid when it comes to accessibility and ease of use. The UI is intuitive, and setting up workflows isn’t overly complicated. It integrates well with other tools, which is a big plus.
What do you dislike about the product?
It can be a bit pricey compared to some alternatives, and occasionally, performance slows down under heavy load. Some features feel underdeveloped or lacking customization, and support response times could be better.
What problems is the product solving and how is that benefiting you?
Cortex Cloud helps streamline workflows by centralizing data and processes, reducing the need for manual intervention. The automation features save time, and the real-time collaboration tools improve efficiency, especially for remote teams. Security measures help with compliance and data protection, which is crucial for handling sensitive information. However, occasional slowdowns and pricing concerns remain a factor.
                        
                            short fun with our project
What do you like best about the product?
Scalability – It auto-scales beautifully, which means workloads can grow without worrying about provisioning servers
Self-serve ML/AI infrastructure – Teams love how Cortex Cloud makes it easy to deploy machine learning models without needing to manage infrastructure manually.
Self-serve ML/AI infrastructure – Teams love how Cortex Cloud makes it easy to deploy machine learning models without needing to manage infrastructure manually.
What do you dislike about the product?
Debugging deployments can be tricky
When something goes wrong, logs and debugging tools can be a bit raw, especially if you’re new to the platform. Some users feel it could benefit from deeper observability or integrated tracing.
When something goes wrong, logs and debugging tools can be a bit raw, especially if you’re new to the platform. Some users feel it could benefit from deeper observability or integrated tracing.
What problems is the product solving and how is that benefiting you?
Teams use Cortex to deploy ML models as REST APIs that respond to live requests—perfect for use cases like:
Recommendation engines
Fraud detection
Personalization
NLP/chatbots
Computer vision applications
                        
                            Recommendation engines
Fraud detection
Personalization
NLP/chatbots
Computer vision applications
Complexity simplified
What do you like best about the product?
Despite being very complex product, issue analysis and dependency mapping is very simple, thus reducing the labour of manually integrating and implementing multiple custom SDKs.
What do you dislike about the product?
User interface could use some more contrasting colors in dark settings, issues not always being notified by email. We have not yet engaged in any customer support communication, can't comment on that.
What problems is the product solving and how is that benefiting you?
Being able to identify potential vulnerabilities and weak spots in our system before our QA or (at the worst case) users ever find out. Also shows history of these findings, making it easy to track what part of our product is most impacted by inadequate changes (in regards to security).
                        
                            Reviewing Cortex Cloud
What do you like best about the product?
What I like best about Cortex Cloud is its intuitive interface and reliable performance, which make managing workloads easy and efficient. The platform's scalability allows me to adjust resources as needed, and its seamless integration with other tools streamlines my workflow. Additionally, the responsive customer support and robust security features provide peace of mind.
What do you dislike about the product?
One aspect I dislike about Cortex Cloud is that the initial setup can be a bit complex and time-consuming, especially for new users. Additionally, while the platform offers a wide range of features, it can sometimes feel overwhelming to navigate all the options. I also think the documentation could be more comprehensive to help users better understand and utilize advanced functionalities.
What problems is the product solving and how is that benefiting you?
By providing tools that ensure my cloud infrastructure adheres to industry compliance standards, it helps me avoid potential regulatory issues and fines. This compliance assurance streamlines my operations and reduces the time and resources needed for manual audits. Additionally, its container security features protect my applications by identifying vulnerabilities and managing risks, which enhances the overall security of my deployments. This not only safeguards sensitive data but also boosts my confidence in deploying applications securely, ultimately allowing me to focus more on innovation and less on security concerns.
                        
                            Excellent platform for cloud security
What do you like best about the product?
The facility and abailabilty that it gives us as users is one of the things that not most competitors gives. We're even planing on implementing it on the business i work with.
What do you dislike about the product?
For what we saw was the time of implementation that it takes, other than that i consider it to be the best  in the market for what it does. Really like the product.
What problems is the product solving and how is that benefiting you?
Stopping threats even before the company noticies, that's one of the reasons we think the platform offers, and the variety of things you can do with it is almost endless.
                        
                            Good cloud adaption
What do you like best about the product?
Well, it's a single platform for all instances like data pipeline, code pipeline and other scenarios.When using other cloud here are outside properties involved which is risky and tedious, so cortex is very good in this scenario.
What do you dislike about the product?
There should be more advertising and within few years cortex must be equal to other cloud providers for this a strong aadvertisement, highlight benefitsts and use cases must be highlited.
What problems is the product solving and how is that benefiting you?
Overall fine more use cases and adaption to be followed this can be done by arranging hands ons sessions so more professionals have skills of cortex cloud.
                        
                            
                    
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