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Reviews from AWS customer

8 AWS reviews

External reviews

23 reviews
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5-star reviews ( Show all reviews )

    JagdishLal

Load balancing in our DMZ has improved security and now delivers reliable 24/7 access

  • February 09, 2026
  • Review from a verified AWS customer

What is our primary use case?

Currently, we are evaluating F5 BIG-IP Virtual Edition load balancer through a 30-day trial, and we are also supporting another project where our client is using F5 BIG-IP Virtual Edition.

Our main use case for F5 BIG-IP Virtual Edition is that we have a DMZ zone for internal use where multiple servers or services such as HTTP or Telnet are available, and we use F5 BIG-IP Virtual Edition for load balancing, ensuring reachability and load balancing for better services.

In the future, if any project comes along, we can suggest F5 BIG-IP Virtual Edition because we have multiple services such as HTTP and Telnet, along with our internal servers, which can be helpful for us. We plan to create multiple virtual IPs and create pools for customer separation to improve services.

What is most valuable?

F5 BIG-IP Virtual Edition has excellent features including easy configuration, allowing us to create separation for each client, and bridging mode for SSL client and SSL server, which is helpful for bridging and separation for the clients.

The bridging mode in F5 BIG-IP Virtual Edition helps us and our clients because the client communicates with the SSL client, which only connects to the server's virtual IP without knowing which server provides the services, ensuring security. The internal F5 BIG-IP Virtual Edition load balancer connects to server services, functioning as an encrypt and decrypt system, ensuring separation, security features, and reachability from client to F5 BIG-IP Virtual Edition.

F5 BIG-IP Virtual Edition helps us handle security and high availability in the best way since our client is using F5 BIG-IP Virtual Edition, enhancing services with good customer feedback regarding service reachability and load balancing method and utilization, and we support this 24/7, so F5 BIG-IP Virtual Edition provides these benefits to us.

F5 BIG-IP Virtual Edition positively impacts our organization by improving user experience, performance, and security, which is very helpful for us.

What needs improvement?

There is nothing significantly to improve for F5 BIG-IP Virtual Edition, but we need to configure the load balancer according to our requirements because by default, there is nothing. We can configure it according to our needs, such as nodes, pools, pool members, SSL, and services, allowing us to create profiles, templates, and iRules as needed, which are beneficial for F5 BIG-IP Virtual Edition.

For improvements, F5 BIG-IP Virtual Edition could build in some enhanced security features, as multiple organizations, including ours, are using SD-WAN technology, and having that inbuilt with F5 BIG-IP Virtual Edition would provide a single point for multiple functionalities simultaneously.

For how long have I used the solution?

My experience with pricing, setup cost, and licensing for F5 BIG-IP Virtual Edition is limited because we are going through the trial, so we do not know much about that yet. We will gain more knowledge and experience with it as we proceed through the evaluation.

Which solution did I use previously and why did I switch?

Before trying F5 BIG-IP Virtual Edition, we were using proxy servers, but many companies are now switching to F5 BIG-IP Virtual Edition because it offers a better solution than the proxy server.

What was our ROI?

We are still in the trial phase, so we have not seen a return on investment yet.

Which other solutions did I evaluate?

I did not evaluate other options before choosing F5 BIG-IP Virtual Edition.

What other advice do I have?

We are using the round-robin method with F5 BIG-IP Virtual Edition, which ensures a health check of the service servers and services. If any server is more utilized, another server will respond simultaneously, distributing the server services equally, and clients are happy even during interruptions, which is a beneficial feature.

I rate F5 BIG-IP Virtual Edition a 10 out of 10 because it is very user-friendly, has easy configuration, ensures reachability 24/7, and provides security along with easy configuration, backup process, and ease of doing everything according to our requirements.

I suggest others considering F5 BIG-IP Virtual Edition to proceed with it for its good services, and after our trial version or if needed, we will take the trial again to explore further. In the future, for any projects or requirements, we can suggest it as we gain more knowledge about F5 BIG-IP Virtual Edition, which will be helpful for recommendations.


    JagdishLal

Load balancing has ensured 24x7 site access and manages secure traffic with flexible iRules

  • February 07, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for F5 BIG-IP Virtual Edition is to facilitate site-to-user communication and to enable access to site services. In my environment, we have an internal DMZ zone, which includes an HTTP server and Telnet services. When an external remote user wants to connect with our services, we need to use F5 BIG-IP Virtual Edition for the round-robin method to ensure that the services have 24/7 reachability without any interruption.

What is most valuable?

The best features that F5 BIG-IP Virtual Edition offers for me include many aspects of the load balancer, with iRules being one of the best features. Additionally, for SSL, we can utilize it for SSL clients or SSL users, and we can perform specific bridging, which is also a good feature.

iRules have helped me by providing a full proxy system for SSL. If we configure client-side SSL and server-side SSL, there will be separate communications, but it will function as a full proxy, which is a beneficial aspect for us.

I can smartly manage F5 BIG-IP Virtual Edition to build everything according to our requirements, as there is nothing set by default, but we can add things. We can perform many tasks with F5 BIG-IP Virtual Edition, including reachability and client separation, server health monitoring, and utilizing pre-templates that apply on behalf of iRules. We can modify or change our configurations as needed, and the load balancer method can be applied dynamically and statically. There are multiple functions we can utilize with F5 BIG-IP Virtual Edition, which is very advantageous for us.

F5 BIG-IP Virtual Edition has positively impacted my organization mainly through our services' reachability for 24/7 operation without interruption, as well as load balancing, allowing us to manage our traffic for multiple servers using the same load balancer.

What needs improvement?

I hope future updates could include advanced routing and firewall concepts in F5 BIG-IP Virtual Edition, especially since SD-WAN technology exists; integrating it could significantly enhance the services. I believe integrating SD-WAN technology would be a beneficial improvement.

For how long have I used the solution?

I have been using F5 BIG-IP Virtual Edition for one year.

What do I think about the stability of the solution?

I have noticed improvements in performance, uptime, and management since using F5 BIG-IP Virtual Edition. The round-robin method and health monitoring are beneficial, as performance is very good with the load being equally distributed to all servers. This results in fast movement, providing a service with quick access and no delays. It effectively monitors server health, ensuring if any servers go down, it promptly addresses that issue.

In my experience, F5 BIG-IP Virtual Edition is reliable.

What do I think about the scalability of the solution?

It can handle growth easily.

How are customer service and support?

The customer support for F5 BIG-IP Virtual Edition has been satisfactory. While getting a trial license, I communicated with the customer support team, and they responded in a timely manner. However, there was a wait time of two or three days, which could be improved.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Previously, I used an old proxy server method, and F5 BIG-IP Virtual Edition has taken over for the proxy.

What was our ROI?

As of now, I have not seen a return on investment during my trial period.

Which other solutions did I evaluate?

I did not evaluate other options before choosing F5 BIG-IP Virtual Edition.

What other advice do I have?

I would advise others considering F5 BIG-IP Virtual Edition that it is the best instrument for load balancing. If you desire scalability for your network and enhanced speed for accessing servers, F5 BIG-IP Virtual Edition provides a great user experience, yielding positive responses and access systems for services that will keep your customers satisfied. My experience indicates that F5 BIG-IP Virtual Edition is doing a great job. I give this product a rating of 10.


    Anshul Goel

Load balancing has supported SaaS customization and currently optimizes global application delivery

  • January 31, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for F5 BIG-IP Virtual Edition is hosting a lot of SaaS-based applications. We host applications for multiple Fortune 500 companies, so there are many customers using the SaaS-based service. We apply application customization on every virtual server using iRules and compression. We utilize a lot of features on F5 BIG-IP Virtual Edition.

A specific example of how I'm using F5 BIG-IP Virtual Edition for one of our SaaS-based applications involves a lot of customization needed for a certain application. This includes rewriting the HTTP header and recording the source IP addresses, the original source IP address of the user. We log the traffic and implement many other settings to improve the application's performance. We have implemented many things on our F5 load balancer.

I also host our DNS on F5 BIG-IP Virtual Edition. We have a lot of wide IPs configured and use it for many things including DPO or Active Directory, DNS. There are many things that we utilize F5 BIG-IP Virtual Edition for.

What is most valuable?

The best features that F5 BIG-IP Virtual Edition offers are mainly the Local Traffic Manager and DNS and advanced WAF feature, such as ASM. It offers us many features including L4-L7 load balancing, SSL offloading, health monitoring, persistence, traffic steering, and iRules programmability. On the DNS side, it helps us with global load balancing, DNS security, geographical-based routing, and resilience.

F5 BIG-IP Virtual Edition has positively impacted my organization as it is a very stable device. We have not experienced any kind of issues with F5 BIG-IP Virtual Edition most of the time. F5 support has been great. Whenever we run into any kind of issues or any assistance is needed, we can easily reach out to F5 support and they are able to help us very promptly. It created more resilient applications for our infrastructure. It was a good offering that we could build up using F5 BIG-IP Virtual Edition load balancers.

I find myself relying on LTM, specifically virtual servers for hosting an application and load balancing across multiple backend servers. This is the major feature that we use. In case of high utilization of the application, or if there is huge traffic, we can add more servers and evenly distribute traffic, relying on F5 BIG-IP Virtual Edition performance.

What needs improvement?

I think we should have some features for getting more metrics. If we can get more metrics in F5 BIG-IP Virtual Edition GUI, I mean you have a BIG-IQ product, but if we can get some metrics and log metrics that show our utilization, performance, application response times in a more clear and more precise way, that would be great if that could be incorporated.

For how long have I used the solution?

I have been using F5 BIG-IP Virtual Edition in our company for approximately five to six years.

What do I think about the stability of the solution?

I have rarely seen any kind of outages with F5 BIG-IP Virtual Edition. The performance increased significantly and the response times of the application improved. We could offer a lot of customization based upon the application to our customers. F5 BIG-IP Virtual Edition has really helped in faster response times. Using its bundled features, we could utilize it for many things including security. We do not need to worry about the security for utilizing the application firewall on F5 BIG-IP Virtual Edition.

F5 BIG-IP Virtual Edition is very stable.

What do I think about the scalability of the solution?

Its scalability is that it can be scaled up and down easily. We just need to increase our vCPUs and we can easily increase the license-based limits or the VM cloud platform limits. We can scale it up both vertically and horizontally. It is very effective.

How are customer service and support?

The customer support has been very good. Whenever we run into any kind of issues or when any assistance is needed to dig deep into the logs, the customer support has been very helpful.

F5 support was excellent whenever it was needed during issues or when we needed assistance.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have been using F5 BIG-IP Virtual Edition from the very beginning and have not used any other solution.

I was brought into an environment where F5 BIG-IP was already deployed on physical infrastructure. As we progressed our journey towards the cloud, we made a move to F5 BIG-IP Virtual Edition, which was a clear choice from the very start. We never explored other options.

What was our ROI?

While I cannot discuss return on investment because I am not involved in that part of the business, I can discuss the ease of deployment and ease of operations. It is considerably easy to learn and get documentation on how to do things on the internet and F5 site. The knowledge available and free knowledge across the internet is very good. It is very easy to learn technologies if you are trying to explore more on the features. Support is very well available.

What's my experience with pricing, setup cost, and licensing?

We use the best license, wherein we are using a subscription-based licensing for a one to two-year subscription, which can be scalable up and down during the entire term. In respect to the features that F5 BIG-IP Virtual Edition offers, the licensing, the cost and everything seem appropriate and at par with the competition.

What other advice do I have?

My advice is that F5 BIG-IP Virtual Edition is a very stable product. We need to understand that we need to choose the appropriate licensing before sizing the VM and how we design our application and use F5 BIG-IP Virtual Edition. It is designed to scale out and scale up. We need to select an appropriate solution based upon our requirement. We need to evaluate it properly before we go for F5 BIG-IP Virtual Edition load balancers. I would rate this product a ten out of ten.


    Hammad Halim

Load balancing has increased web availability and improves performance for critical applications

  • January 16, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for F5 BIG-IP Virtual Edition, which is mostly requested by our customers, is using it as a load balancer, functioning as an LTM (Local Traffic Manager).

Recently, we had a requirement from a customer who hosts a web application on a web server and needed to increase the availability of the website. We suggested and implemented a solution where we placed F5 BIG-IP Virtual Edition in front of the server and deployed three servers behind it, all hosting the same application. Using this approach, we have increased both the performance and availability of the application.

What is most valuable?

The two main features I like most about F5 BIG-IP Virtual Edition are the Local Traffic Manager and the Application Security Manager, also known as Advanced WAF. These two are my favorite features.

F5 BIG-IP Virtual Edition has a positive impact on our customers. As I shared in the example scenario, F5 BIG-IP Virtual Edition helped our customers increase the high availability and performance of their applications, specifically their web applications.

What needs improvement?

I believe F5 BIG-IP Virtual Edition could be improved in the area of pricing. It is a somewhat expensive solution, and the price needs to be improved based on what our customers have told us.

Another area for improvement is that training for F5 BIG-IP Virtual Edition is not widely available. While there is paid training available on the F5.com website, there is generally no free training available for F5 BIG-IP Virtual Edition.

For how long have I used the solution?

I have been doing projects related to F5 BIG-IP Virtual Edition for two years.

What do I think about the stability of the solution?

F5 BIG-IP Virtual Edition is very stable.

What do I think about the scalability of the solution?

The scalability of F5 BIG-IP Virtual Edition is very good. We can scale F5 BIG-IP Virtual Edition very quickly in public cloud environments and also in our on-premise private environment.

How are customer service and support?

Customer support for F5 BIG-IP Virtual Edition is excellent. We always receive prompt responses from the customer support team.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any solution apart from F5 BIG-IP Virtual Edition.

How was the initial setup?

The setup cost is acceptable, but it is somewhat expensive. However, F5 BIG-IP Virtual Edition solves a very significant problem of high availability and performance, so the pricing can be overlooked, though our customers do mention that it is expensive. The licensing is also expensive because we need to have separate licenses for separate modules. For example, LTM has its own license and ASM has its own license.

What about the implementation team?

We purchased F5 BIG-IP Virtual Edition through the AWS Marketplace.

What was our ROI?

I can see the return on investment with F5 BIG-IP Virtual Edition. The measurable metrics for us and our customers are those related to performance. There is a significant performance improvement in the website and website speed. Additionally, time is saved because we avoid a lot of manual processes using F5 BIG-IP Virtual Edition.

What's my experience with pricing, setup cost, and licensing?

The setup cost is acceptable, but it is somewhat expensive. However, F5 BIG-IP Virtual Edition solves a very significant problem of high availability and performance, so the pricing can be overlooked, though our customers do mention that it is expensive. The licensing is also expensive because we need to have separate licenses for separate modules. For example, LTM has its own license and ASM has its own license.

Which other solutions did I evaluate?

F5 BIG-IP Virtual Edition is a market leader, so we did not evaluate any other options.

What other advice do I have?

I rate F5 BIG-IP Virtual Edition 10 out of 10.

I gave it a 10 out of 10 because F5 BIG-IP Virtual Edition truly solves a significant problem of high availability and traffic and performance improvement in web applications.

The metrics showing performance and availability improvement with F5 BIG-IP Virtual Edition include less downtime. Since we have increased redundancy on the web servers by placing three web servers behind F5 BIG-IP Virtual Edition, if one of the servers fails, the other two will serve the traffic. Additionally, faster response time is achieved because we have more compute power with three servers serving the same purpose and hosting the same website.

I would highly recommend F5 BIG-IP Virtual Edition to everyone because we have had a phenomenal experience using this device. It is a very capable solution. We have used the Local Traffic Manager and we are in the process of implementing the Advanced Security Module, Application Security Module, or Advanced WAF.

F5 BIG-IP Virtual Edition is a very good solution that solves many of the problems faced by small to medium-sized businesses.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Lilian Blaitt

Virtual deployment boosts efficiency and support is quick

  • January 14, 2025
  • Review provided by PeerSpot

What is our primary use case?

In my company, we use NGINX. I don't work with NGINX. For us, it is better to have the virtual solution because we have more virtual VJPs on fewer machines. This is the reason we are using it today.

What is most valuable?

It's easy to use, and they have good support. When we open tickets, they are answered quickly, and they help us solve any issues. When our environment starts to grow, it is better to have the virtual solution because we have more virtual VJPs on fewer machines.

What needs improvement?

It's expensive and could be cheaper. At the moment, I can't think of anything to improve.

What do I think about the stability of the solution?

It's very stable. We use a cluster in our environment. We use the cluster more when we need to update some of our machines to ensure no downtime. It is very stable.

What do I think about the scalability of the solution?

The scalability is satisfactory based on our needs.

How are customer service and support?

They have good support. When we open tickets, they are answered quickly, and they help us solve any issues.

How would you rate customer service and support?

Neutral

How was the initial setup?

One day is enough to set up. Today, we deploy a machine by ourselves. When we started to implement the environment, we had support from F5. Today, for example, if it's necessary to deploy a new machine, I can do this by myself.

What's my experience with pricing, setup cost, and licensing?

It's like FortiWeb. It's expensive and could be cheaper.

What other advice do I have?

The solution is very good. I would rate the solution maybe ten out of ten.


    RafaelTorres

Good for cloud security and branch management in the cloud and offers seamless integration

  • February 20, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use it in the IT environment in Brazil for a financial bank in Latin America. 

We're primarily using BIG-IP LTM across our data centers, employing it for global load balancing with GTM. This setup is crucial for our operations in Mexican, Colombia, and Brazil as well.

How has it helped my organization?

The biggest impact is in security solutions, for example, with HCM, which is recognized in the Gartner. We use BIG-IP for cloud security and branch management in the cloud.

Moreover, the integration with other networks or security solutions improves the infrastructure.

In Brazil, within the government environment, we use BIG-IP for load balancing and another solution as a proxy, which is called Blue Coat. 

We utilize BIG-IP, for example, for load balancing. The VPN model we use is called ARC. The first solution connecting with BIG-IP is very effective.

What is most valuable?

The features that I like include LTM and Global Traffic Manager (GTM).

What needs improvement?

BIG-IP could improve in supporting microservices, for example, in Docker and Kubernetes environments. 

Accessing and load balancing with Docker and Kubernetes is becoming more common in financial banks to scale services globally.

For how long have I used the solution?

I have been using it for many years. 

What do I think about the stability of the solution?

The stability is 50-50 because the environment has a lot of connections, which influences stability. For example, the VM in the environment sometimes becomes unstable, particularly the connection. In such cases, we need to decrease the connections within the environment.

What do I think about the scalability of the solution?

Scalability is easier to manage because it's possible to scale up big clusters, both in cloud-based and enterprise environments. So, it caters well to new business segments.

There are 8,000 end users in the company.

How are customer service and support?

My impression of the support team is mixed; sometimes good, sometimes bad. For example, when I raised a ticket for an IMEI issue and needed to replace BIG-IP, it failed. No problem, this process is very easy for replacing the software. So, I had a complex problem in my environment. The standard package was not satisfactory.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used a different solution, but its performance was very bad in comparison to F5 BIG-IP.

How was the initial setup?

The initial setup is 50% complex and 50% easy because I had to follow a lot of steps. It wasn't that simple. 

In our environment, it is 90% in AWS. I use BIG-IP in the cloud, where the cloud fronts are AWS, Columbia, and Brazil, creating the infrastructure.

What's my experience with pricing, setup cost, and licensing?

The pricing is standard. 

The pricing is moderate,  not too expensive, and not too cheap. For a small company, it might be considered very expensive.

What other advice do I have?

I would recommend using this solution. 

Overall, I would rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Aarish M.

Best platform for ADC technology

  • January 11, 2024
  • Review provided by G2

What do you like best about the product?
They have the smartest evolution of Application delivery. They gave a lot of features
What do you dislike about the product?
I don't have any of downsides for this application
What problems is the product solving and how is that benefiting you?
They solve us the controller problems


    Bhavathi S.

Best network firewall

  • January 10, 2024
  • Review provided by G2

What do you like best about the product?
Keeps my app secure ...it scales my application traffic and secures the infrastructure
What do you dislike about the product?
No dislikes for now..works fine nd useful
What problems is the product solving and how is that benefiting you?
Keeps my app secure ...it scales my application traffic and secures the infrastructure


    Karthikeyan A.

Best application delivery and security solutions, empowering organizations

  • December 19, 2023
  • Review provided by G2

What do you like best about the product?
BIG-IP solutions are appreciated for their scalability, flexibility, and efficiency in optimizing application delivery and enhancing security in virtualized environments.
What do you dislike about the product?
Challenges with the complexity of configuring and managing virtual BIG-IP instances, especially if they are not familiar with the intricacies of application delivery controllers.
What problems is the product solving and how is that benefiting you?
Managing Market Place service for our internal software


    Esat Yasar C.

Best solution for Load Balancing

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
F5 BIG-IP solution provides us with a more stable platform. F5 Irule is a very important feature, and some click-on features do not solve problems use the F5 irule solves
What do you dislike about the product?
Selecting a suitable module is a problem when using F5 Big IP. If you have growth web traffic, this problem is increasing, and also you use on-prem physical hardware you need change the device yearly.
What problems is the product solving and how is that benefiting you?
F5 Big-ip solves out web traffic load balancing and performance problems