External reviews
External reviews are not included in the AWS star rating for the product.
Centralized log analysis streamlines management tasks and accelerates report generation
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Comprehensive log analysis and cost reduction achieved
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Offers seamless log storage and integration with existing systems
What is our primary use case?
I use Fortinet FortiAnalyzer for log storage, log analytics, and generating reports. It also acts as a syslog server as well as a SIEM and SOAR solution. It is integrated with Fortinet solutions like FortiGate, FortiClient, FortiMail, and FortiWeb.
What is most valuable?
The most valuable features of Fortinet FortiAnalyzer include its capability to act as a syslog server, its SIEM and SOAR capabilities with limited playbooks, and its integration with Fortinet solutions ensures ease of use for users with a Fortinet infrastructure. The device's pricing model also offers good value for money.
What needs improvement?
The log view for syslog in Fortinet FortiAnalyzer could be improved. A more comprehensive dashboard for syslog would enhance its value.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for about five years.
What do I think about the stability of the solution?
I would rate the stability of Fortinet FortiAnalyzer as eight or nine out of ten. It provides a reliable solution for managing network-wide data.
What do I think about the scalability of the solution?
The scalability of Fortinet FortiAnalyzer is excellent at a rating of ten out of ten. As a virtual machine or cloud-based solution, it scales efficiently to meet organizational needs.
How are customer service and support?
The customer service and support from Fortinet are rated as eight out of ten. The support quality sometimes varies due to regional support issues, leading to longer response times.
Which solution did I use previously and why did I switch?
Before using Fortinet FortiAnalyzer, I was using QRadar. I switched because QRadar was expensive.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is straightforward. It can be deployed on hardware or as a virtual machine, making it simple to execute.
What was our ROI?
I have seen a return on investment with Fortinet FortiAnalyzer due to its competitive pricing and straightforward licensing model based on the amount of log data processed per day.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiAnalyzer offers competitive pricing. Its licensing model is based on the amount of log data processed per day, making it more cost-effective compared to QRadar, which is EPS and device-based.
What other advice do I have?
I recommend Fortinet FortiAnalyzer to those who have other Fortinet solutions. It integrates well with Fortinet systems. However, for an organization with no Fortinet solutions, a dedicated SIEM might be better. Overall, I would rate Fortinet FortiAnalyzer eight out of ten.
Interactive reporting facilitates efficient log analysis and troubleshooting
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Impressive dashboard detail enhances log and threat analysis, though support services require improvement
What is our primary use case?
I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.
What is most valuable?
The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.
What needs improvement?
I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.
For how long have I used the solution?
I have been working with Fortinet FortiAnalyzer for around six months.
What do I think about the stability of the solution?
I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.
What do I think about the scalability of the solution?
Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.
How are customer service and support?
The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.
How was the initial setup?
The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.
What about the implementation team?
Two people, including myself and a colleague, took part in the installation.
What was our ROI?
Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.
What other advice do I have?
For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.
Simplifying log management by displaying detailed access information
What is our primary use case?
We use Fortinet FortiAnalyzer primarily for log retention storage. Fortinet FortiAnalyzer allows us to store logs for up to one year, and we base the license on the amount of data received daily, whether 5 GB, 2 GB, or 3 GB. We perform this setup in a VMware environment. This involves downloading the OVA file from the Fortinet Support Portal, installing it, activating the license, and allocating the necessary storage space. This process ensures we can save logs for up to a year as per Fortinet's standard retention period.
What is most valuable?
The most valuable feature of Fortinet FortiAnalyzer is its ability to simplify and display logs clearly, providing details like which IPs are accessing the system, the destination, and the policies applied. This visualization and detail make managing logs more straightforward. In conjunction with our VMware setup, Fortinet FortiAnalyzer enhances organizational efficiency, meeting the standard log retention period for up to a year.
What needs improvement?
Fortinet FortiAnalyzer could improve by offering more detailed packet inspection information, especially where packets get dropped. Currently, it informs us that a packet has been dropped, but it does not give the reasons for the block. Enhanced deep inspection features would make troubleshooting easier.
For how long have I used the solution?
I have been using Fortinet FortiAnalyzer for more than three years.
What do I think about the stability of the solution?
Fortinet FortiAnalyzer has daily updates with fixes, which means we need to schedule downtime for upgrades. This is not ideal in a production environment. On the other hand, it remains stable during implementation for one or two years. However, security breaches and vulnerabilities do exist, but Fortinet provides quick patches. I rate the stability an eight out of ten.
What do I think about the scalability of the solution?
We plan Fortinet FortiAnalyzer scalability based on customer suggestions for up to five years. It typically handles three to five years of expansion effectively. There is uncertainty beyond five years due to potential changes in requirements.
How are customer service and support?
Technical support is good, and I rate it ten out of ten. Although Fortinet supports frequent updates, we need to allocate downtime for these activities, which is not ideal.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is user-friendly. It provides public knowledge articles which are helpful for clarity and troubleshooting. The support available is good.
What about the implementation team?
We are a solution provider, and I have experience working on multiple Fortinet products.
What's my experience with pricing, setup cost, and licensing?
When comparing the price of Fortinet FortiAnalyzer to other products, I would give it a rating of seven out of ten. Costs reflect the feature set offered, similar to how costs vary between an iPhone and an Android phone. Customer requirements dictate purchasing decisions.
Which other solutions did I evaluate?
I have used Check Point and FortiManager. I do not have experience with Cisco's security products or FortiMail.
What other advice do I have?
While Fortinet FortiAnalyzer has some deep inspection limitations, I would recommend it to enterprise customers. I rate the overall solution an eight out of ten.
Unified log management and correlation enhance security management for moderate network deployments
What is our primary use case?
I am a customer as well as a partner of Fortinet. I work with telecom service providers in India, and I partner with Fortinet to resell their solutions to our end customers. I also use Fortinet appliances in our own network for securing our network and our data.
What is most valuable?
Fortinet FortiAnalyzer provides good correlation capability from the logs generated by Fortinet appliances. It serves as a single log management and analysis platform for various Fortinet appliances, including FortiGate, FortiSwitches, and FortiWi-Fi access points. This makes it a unified platform for numerous Fortinet appliances. It helps in security management by aggregating logs across all devices and offers a single platform for monitoring.
What needs improvement?
Currently, Fortinet FortiAnalyzer provides a very basic level of correlation facilities. I would like to see improvements in the integration of better correlation capabilities. This would help in analyzing various security incidents and events more effectively by delivering a handful of relevant logs instead of thousands, allowing me to pinpoint issues with minimal effort and time.
For how long have I used the solution?
I have approximately 15 years of experience with Fortinet FortiAnalyzer.
What do I think about the stability of the solution?
I think Fortinet FortiAnalyzer is quite stable. I would rate its stability as a nine out of ten.
What do I think about the scalability of the solution?
I would rate the scalability of Fortinet FortiAnalyzer as a seven out of ten.
How are customer service and support?
The technical support from Fortinet is fantastic and I would rate it as nine out of ten.
How was the initial setup?
The initial setup of Fortinet FortiAnalyzer is straightforward. It comes in two variants: a physical appliance and a virtual appliance. It can be installed on any server hardware, and the documentation from Fortinet is excellent, providing necessary help when required.
What was our ROI?
The ROI is pretty good. Fortinet is highly efficient for moderate deployments and provides a secure platform for medium-sized networks and data centers. The pricing is very competitive, especially in the Indian market, providing excellent ROI.
What's my experience with pricing, setup cost, and licensing?
In the Indian market, Fortinet's pricing is very competitive, allowing us to win most of our deals. It is supportive in terms of pricing, offering a good balance for mid-sized enterprises.
What other advice do I have?
Based on my experience, I would recommend Fortinet FortiAnalyzer wherever there are more than ten FortiGate devices. It is effective for small and medium enterprise deployments but may not be suitable for large enterprises or high-grade data centers which might require solutions like Palo Alto or Check Point. I rate the overall solution as eight out of ten.
2 years
One dashboard for see All details
Gain valuable insights and manage resources efficiently with enhanced reporting capabilities
What is our primary use case?
I deployed FortiAnalyzer in three projects. I configured it to manage approximately 50 Fortinet devices.
What is most valuable?
My job was to add new FortiGates and to analyze data on FortiAnalyzer. The system provides valuable insights through information, graphics, and reports. FortiAnalyzer allows easy configuration of routing status protocols, IP interfaces, and DNS settings. Its operation system makes it easier than using Cisco's iOS.
What needs improvement?
Sometimes, there is a problem with CPU consumption, where one process consumes 100%, and I need to restart FortiAnalyzer to fix this. I am not familiar with the processes of scalability.
For how long have I used the solution?
I have used Fortinet Solutions for about three to five years.
What do I think about the stability of the solution?
The version I used was 7.4.2. We faced some CPU consumption issues, which caused the machine to slow down and required a restart of FortiAnalyzer. However, this issue was addressed in later versions.
How are customer service and support?
Sometimes, I need to consult FortinetDocs to understand integration. It is not very easy.
How was the initial setup?
The initial setup is straightforward and more straightforward than Cisco. It is easy when equipped with the necessary information like device name, IP address, and SNMP configurations.
What was our ROI?
The impact of the tool is low when the functionalities are inaccessible due to resource consumption. When operations run smoothly, FortiAnalyzer delivers efficiency yet does not significantly impact costs.
What's my experience with pricing, setup cost, and licensing?
I am a technical engineer, so I am not privy to pricing details.
What other advice do I have?
I recommend FortiAnalyzer to companies that have two or more FortiGates for easier report generation and to execute actions through Playbooks.
I'd rate the solution nine out of ten.