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Reviews from AWS customer

5 AWS reviews

External reviews

61 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Boaz Katabazi

Enables flexible and comprehensive reporting across all syslog-enabled devices

  • December 06, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use FortiAnalyzer to report on these other devices because they have two firewalls, so it's an accessible place to find out what is happening across your Fortinet setup.

What is most valuable?

I mainly use it for reporting. It also integrates other security solutions around. It can report onto anything that has a syslog on the network. It doesn't have to be a Fortinet product. It integrates within FortiGate and you can find the reports there. It's a very flexible and rich tool, providing custom reports along with default reports.

What needs improvement?

The only issue is the cost of the licenses. When licensing, each device is licensed separately, such as the firewall, which can become expensive. It sometimes becomes difficult to explain to management why the cost is so high. Other than that, I haven't faced any challenges.

For how long have I used the solution?

All these products were bought in at the same time, about four years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

Understanding how it works so far, I think it shouldn't be difficult to scale.

How are customer service and support?

Customer support would be rated an eight out of ten.

Which solution did I use previously and why did I switch?

I haven't evaluated log management tools like Splunk on this platform, I've just explored just the open-source tools.

How was the initial setup?

Setting up FortiAnalyzer was not complicated. It took a day or a few hours.

What was our ROI?

Being not a commercial entity, my focus is on keeping the environment safe and informed. I can't really specify a value or ROI.

What's my experience with pricing, setup cost, and licensing?

I can't calculate costs per user. We buy it as one solution as part of a package with the firewall and the analyzer, which makes it difficult to calculate individually.

Which other solutions did I evaluate?

I have not evaluated other branded log management tools. Perhaps only open-source tools, not brands like Splunk.

What other advice do I have?

There's a lot of material available for FortiAnalyzer to help you understand how it works, which is well documented and makes life easier if you don't know anything. This makes it easy to configure and use. I would recommend it to anyone.


    Özden-Aydın

Strong network visibility and streamlined investigations for improved troubleshooting

  • December 06, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use FortiAnalyzer for network security operations, primarily to integrate it with FortiGate firewall and Palo Alto for our firewall operations. FortiAnalyzer provides a very suitable solution for FortiGate firewall since they come from the same vendor, so the integration is very strong.

What is most valuable?

The most valuable feature of FortiAnalyzer is its visibility, especially in network investigations. When incidents occur in our network, we need to investigate these issues, and FortiAnalyzer provides very strong insights and visibility for troubleshooting and investigation.

The solution helps in correlating logs centrally, which is beneficial for customers with multiple branches. It is also very suitable for FortiGate firewall operations, and the integration with other Fortinet solutions is strong.

What needs improvement?

A possible improvement for FortiAnalyzer could be in threat intelligence. This feature might be enhanced to provide better insights and more efficient operations.

For how long have I used the solution?

I have been working with FortiAnalyzer for almost 15 years.

What do I think about the stability of the solution?

The solution is very stable. I would rate its stability as a nine out of ten.

What do I think about the scalability of the solution?

FortiAnalyzer is a scalable product. I would rate its scalability as a nine out of ten.

How are customer service and support?

FortiAnalyzer has a very responsive technical support team. They are very good and provide excellent assistance.

Which solution did I use previously and why did I switch?

I have used other firewalls such as Citrix NetScaler and Palo Alto. The choice to use FortiAnalyzer was primarily because of the strong integration it offers with FortiGate firewall, due to the same vendor relationship.

How was the initial setup?

The initial setup of FortiAnalyzer was easy. The configuration involved setting up an IP address and integrating with the FortiGate firewall.

What about the implementation team?

I set up FortiAnalyzer by myself. We have a team of five engineers who maintain all data center infrastructures.

What was our ROI?

By choosing Fortinet's security fabric solutions, we can receive discounts from the vendor, which effectively reduces costs.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, FortiAnalyzer is not expensive.

I would rate the pricing as an eight out of ten.

Which other solutions did I evaluate?

I have worked with Citrix NetScaler ADC and Fortinet's FortiADC, however, FortiAnalyzer was chosen for its strong integration with FortiGate firewalls.

What other advice do I have?

I strongly recommend FortiAnalyzer for users who are already using other Fortinet solutions.

Overall, I rate FortiAnalyzer as a nine out of ten.


    Claude Mualuko

Enables us to gain clearer view of threats through advanced analytics and comprehensive reporting

  • December 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

The primary use case of Fortinet FortiAnalyzer in our organization is to gain more visibility into traffic, such as creating reports on highest bandwidth users over time. It also serves as a central log repository, aiding in threat detection by showing indicators of compromise and emerging threats.

What is most valuable?

Fortinet FortiAnalyzer comes with a lot of prebuilt reports out of the box, making it easy for our team to generate necessary reports without much struggle. It provides better visibility, allowing us to have a clearer view of threats. The advanced analytics capabilities aid in threat detection by providing visibility into indicators of compromise.

What needs improvement?

One area for improvement could be better support for third-party products, as it doesn't have as much visibility with these compared to Fortinet's own products.

For how long have I used the solution?

I have been working with Fortinet FortiAnalyzer for five years.

What do I think about the stability of the solution?

There have been no significant performance or stability issues with Fortinet FortiAnalyzer. Sizing is always done well beforehand.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is scalable, especially for the VM versions, as additional space can be provisioned from the servers as needed.

How are customer service and support?

Customer service and support for Fortinet FortiAnalyzer are quite helpful and responsive. I have interacted with them multiple times without any complaints.

Which solution did I use previously and why did I switch?

I do not have experience working with any other log management solutions.

How was the initial setup?

The initial setup process was straightforward. It involved running the OVA on a virtual environment, setting up IPs, DNS, and static cloud, followed by accessing the web interface for integration with other products.

What's my experience with pricing, setup cost, and licensing?

I do not interact with the pricing or licensing component of the business, so I do not know about it.

What other advice do I have?

I recommend Fortinet FortiAnalyzer. It provides valuable tools for the organization by presenting better reports that help in management decision-making. It is a valuable solution that can be improved by enhancing its third-party product support.

Overall, I would rate Fortinet FortiAnalyzer nine out of ten.


    Investment Banking

I'm not sure about this product

  • November 25, 2024
  • Review provided by G2

What do you like best about the product?
I like the fact that we can find the logs that are not on the fortinet fw
What do you dislike about the product?
The UI/UX is not good and very dificult to understand
What problems is the product solving and how is that benefiting you?
He keep the logs


    Amarnath Jaiswal

Useful to analyze logs and generate reports

  • May 14, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company to analyze logs and generate reports.

What is most valuable?

The most valuable features of the solution are report generation and traffic logs. The online traffic report in Fortinet FortiAnalyzer is very good. There are different types of reports that one can generate with the tool.

What needs improvement?

From my point of view, I think everything is okay with the product.

I need some improvements in the support team since it is an area where there are certain shortcomings.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for six months.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

The IT team in our company uses the product for report generation. There are around 200 users in our organization, including our core IT team.

My company gets the product updated with the help of Fortinet's support team. My organization downloads the tool's firmware and updates the solution. The tool offers an easy setup phase.

How are customer service and support?

I am a little bit disappointed with the support offered by Fortinet. Sometimes, the support team does not offer timely support or respond to our company's queries. Every time, the support team asks for logs and configuration from my company. Dealing with the support team is a very tedious task. I rate the technical support a seven out of ten.

Which solution did I use previously and why did I switch?

When it came to monitoring and reporting purposes, I used to only use FortiGate's inbuilt features for logs and traffic monitoring. It was only after a while that my company started to use Fortinet FortiAnalyzer.

How was the initial setup?

I rate the product's initial setup phase a ten out of ten, where one means it was a difficult process, and ten means it was an easy phase.

The solution can be deployed in a day.

What's my experience with pricing, setup cost, and licensing?

The product's prices are a bit higher than the other solutions available in the market, but I would say that the tool's quality and support are areas that are good.

What other advice do I have?

Regarding the support, if a customer wants to support or any technical help with the area of configuration, I think the support team must in a timely manner help the customers and understand their problems.

I rate the tool a nine out of ten.


    Gis Thomas

Offers visibility and helps to analyze the traffic but improvement is needed in pricing

  • May 13, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our use case for Fortinet FortiAnalyzer is analyzing traffic. We use it to investigate complaints about account access, check if something is blocked or working, and understand what's happening inside them.

What is most valuable?

The solution provides visibility into traffic. We can view everything from one platform.

What needs improvement?

Fortinet FortiAnalyzer needs to improve its pricing flexibility.

For how long have I used the solution?

I have been using the product for a couple of months.

What do I think about the stability of the solution?

I rate the tool's stability a seven out of ten. We have experienced downtime and glitches while using it. These were during the deployment stages, and the vendor helped to fix them.

What do I think about the scalability of the solution?

I rate Fortinet FortiAnalyzer's scalability a nine out of ten. My company has 100 users.

Which solution did I use previously and why did I switch?

I used Palo Alto Panorama before Fortinet FortiAnalyzer. I think Palo Alto Panorama is better. It offers more functionality. We typically need separate solutions for different needs with Fortinet FortiAnalyzer, but Palo Alto Panorama bundles everything into one package. Whether deploying and managing firewalls, analyzing traffic, or managing users, Palo Alto Panorama consolidates it into a single dashboard.

How was the initial setup?

Fortinet FortiAnalyzer's deployment is easy.

What about the implementation team?

The tool's deployment was done by a third party.

What's my experience with pricing, setup cost, and licensing?

I rate Fortinet FortiAnalyzer's pricing as five out of ten.

What other advice do I have?

We recently switched to the product and are in the stages of a learning curve. I rate the overall product a five out of ten.


    reviewer2385126

Offers fast report generation and logging with easy deployment

  • May 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

As part of a company, we manage customers of Fortinet FortiAnalyzer. The solution is used to analyze and locate traffic in a particular network.

How has it helped my organization?

Fortinet FortiAnalyzer has helped my organization improve operational efficiency. The company has been using it for ten years.

What is most valuable?

Report generation is very easy when using Fortinet FortiAnalyzer. Checking and reading the logs becomes seamless with the solution. Fortinet FortiAnalyzer also allows fast logging on a license when requesting information. For example, when you are trying to locate a logged destination or using the tool to find an error or fault, the basic networking is very fast.

What needs improvement?

The upgrade process for Fortinet FortiAnalyzer is slow.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is a stable product.

What do I think about the scalability of the solution?

The solution is highly scalable.

How was the initial setup?

It's easy to deploy Fortinet FortiAnalyzer. The solution needs to be upgraded every two or three years. The product is very easy to maintain.

What's my experience with pricing, setup cost, and licensing?

Due to the multiple features and the large environment compatibility, the solution is quite expensive. I would rate the pricing an eight out of ten.

Which other solutions did I evaluate?

At our company, Kibana is sometimes used to pull logs and develop graphical representations from it.

What other advice do I have?

I would rate the solution an eight out of ten. I would advise others never to jump into upgrading to the latest firmware; wait until the present environment products are being used. There have been bad releases in the past, so everyone needs to carefully analyze options.


    Mikko Mäki-Valkama

Easy to get reports and read specific logs

  • May 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our clients use Fortinet FortiAnalyzer to analyze and locate the traffic in their network. Since it's a big customer, they have both Fortinet FortiAnalyzer and Fortinet FortiManager.

What is most valuable?

With Fortinet FortiAnalyzer, it is easy to get reports and read specific logs. It provides fast log analysis for getting information. The solution helps locate if a destination is blocked or a machine communicates with the right port or server. Basic debugging can be done quickly using Fortinet FortiAnalyzer.

What needs improvement?

Fortinet has a new bug every month, which needs to be improved.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four years.

What do I think about the stability of the solution?

Fortinet FortiAnalyzer is a really stable solution and does not have any bugs.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is a scalable solution.

Which solution did I use previously and why did I switch?

I have previously used the Kibana tool.

How was the initial setup?

The solution's initial setup is easy because it's a virtual machine. You have to upgrade it once every two to three years, which is a slow process. However, there aren't many features that need to be updated because the product is good.

What was our ROI?

The solution has been in our organization before I joined. Based on that, I have to say it's a good investment.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiAnalyzer is quite an expensive tool.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

What other advice do I have?

Users should never upgrade to the newest firmware. In the last decade, we have learned to always wait and see. Fortinet has had some bad releases. You must have good quality assurance that the product is bug-free. It is easy to maintain the solution.

Overall, I rate the solution an eight out of ten.


    MuhammadFarrukh

Offers detailed log reports, but functionality with third-party tools needs improvement

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

It's working well enough. The solution allows fetching multiple logs across different firewalls. At our company, we use FortiAnalyzer to fetch event and traffic logs.

How has it helped my organization?

In terms of productivity enhancement in our organization, I would rate the solution an eight out of ten.

What is most valuable?

One of the solution's most vital features is that it can provide detailed log reports. Using the solution at our company, we can obtain details on the source IP, traffic, and logs for the last three months.

What needs improvement?

The solution does not function well when integrated with third-party tools. Logs are not converted to the source and destination IP, and the address or port details are only available in textual format when Fortinet FortiAnalyzer integrates with other vendor tools like Cisco.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. In our organization, about 40 to 50 devices are integrated into Fortinet FortiAnalyzer. Our organization uses the solution once a week for reporting purposes, and the configuration has been implemented accordingly.

How are customer service and support?

I would rate the tech support an eight out of ten.

Which solution did I use previously and why did I switch?

Previously, at our company, we used software like Syslog. We switched to Fortinet FortiAnalyzer for the log reporting feature.

How was the initial setup?

The solution has a user-friendly interface, and our company did not face any issues with deployment or configuration. I would rate the initial setup a seven out of ten. The initial deployment of Fortinet FortiAnalyzer took a couple of weeks at our organization.

At our company, we primarily deployed the device in a pilot phase, where only ten to fifteen devices were integrated. The solution's behavior was analyzed through log fetching. After analysis, our company deployed the product in the data center, and it started working in a live environment.

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a seven out of ten.

Which other solutions did I evaluate?


What other advice do I have?

The solution is used for configuration changes, security features, IPS, application filtering and sometimes for manual report generation.

I would rate the product's compliance an eight out of ten. In my opinion, Fortinet FortiAnalyzer is a better solution than its competitors.

At our organization, we have used the solution to automate certain configurations, including email triggering. I would overall rate the solution a seven out of ten.


    João Carvalho

Useful for log management and endpoint protection

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company for log management and to comply with requirements associated with endpoint protection and FortiGate, as well as with all the other solutions from Fortinet.

What is most valuable?

The most valuable features of the solution are the reports and the playbooks.

What needs improvement?

I feel that Fortinet FortiAnalyzer is a little bit heavy, making it an area where improvements are required.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for three years. I am an end user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Two people in my company use the product.

I use the solution in my company every day.

How are customer service and support?

I rate the technical support a nine out of ten.

Which solution did I use previously and why did I switch?

I have experience with some other solutions in the past. My company has not switched from the solution we use currently because we don't have an alternative product. My company does want to use an SIEM solution, and we purchased Fortinet FortiAnalyzer since it offered a bit of SIEM functionalities.

How was the initial setup?

My company took care of the tool's initial setup phase for our internal projects.

The solution is deployed on an on-premises model.

The solution can be deployed in two days.

What about the implementation team?

An implementer took care of the product's implementation process.

What was our ROI?

I have seen a return on investment from the use of the product. I rate the tool's ROI a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the product's price a six on a scale of one to ten, where one is cheap, and ten is expensive.

What other advice do I have?

The log management capability has benefited our organization, and it is important because we need to write and send proactive information that playbooks can cater to, and the product also prevents my company's systems from being attacked.

I recommend the product to others since it is easy to work with and it works very well.

I don't know much about the artificial integration capabilities of the product, but the solution works to detect and analyze threats.

I rate the overall tool an eight out of ten.