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Reviews from AWS customer

4 AWS reviews

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31 reviews
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3-star reviews ( Show all reviews )

    OmerBaig

Experience leads to smoother cybersecurity process while improvements in AI and functionalities enhance efficiency

  • May 13, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations. I find the features of Fortinet FortiAnalyzer to be very effective in managing security events.

What is most valuable?

I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations. I find the features of Fortinet FortiAnalyzer to be very effective in managing security events.

These automations are helping a lot. I have tracked some cost savings after implementing Fortinet FortiAnalyzer.

What needs improvement?

There are some downsides and areas that require improvement in Fortinet FortiAnalyzer.

Fortinet FortiAnalyzer needs to improve in its utilization of AI to enhance its security log analysis.

For how long have I used the solution?

I am familiar with Fortinet FortiAnalyzer, and I have been working with it for four years.

What was my experience with deployment of the solution?

The installation process for Fortinet FortiAnalyzer was very smooth, taking around two to three hours to deploy.

What do I think about the stability of the solution?

I would rate the stability of Fortinet FortiAnalyzer as seven out of ten.

What do I think about the scalability of the solution?

I believe it is a scalable solution. I would rate the scalability part as seven out of ten as well.

How are customer service and support?

I have communicated with customer support and I am satisfied with their work. I would give them a rating of eight out of ten for their support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I mostly work with Fortinet solutions right now, but there are other vendors like Aruba in my organization. Before choosing Fortinet FortiAnalyzer, I evaluated some alternatives.

How was the initial setup?

The installation process for Fortinet FortiAnalyzer was very smooth, taking around two to three hours to deploy.

What about the implementation team?

I have been doing everything by myself while using Fortinet FortiAnalyzer in my cybersecurity operations.

What was our ROI?

These automations are helping a lot. I have tracked some cost savings after implementing Fortinet FortiAnalyzer.

What's my experience with pricing, setup cost, and licensing?

There are no extra expenses included aside from the licensing fee for Fortinet FortiAnalyzer, which I am paying annually.

Which other solutions did I evaluate?

Before choosing Fortinet FortiAnalyzer, I evaluated some alternatives.

What other advice do I have?

If I were to give a rating for the price of the product, it would be eight out of ten.

Fortinet FortiAnalyzer does support compliance and auditing processes within my organization, and overall, I would recommend Fortinet FortiAnalyzer to other network organizations for security.

There are about five to six users who have access to the product, mostly administrators and engineers.

I am doing maintenance for Fortinet FortiAnalyzer myself, and I would rate Fortinet FortiAnalyzer as seven out of ten. The reason it's not higher is that while it's a good mark, I see potential for improvement.


    Rishad-Ahmed

Impressive dashboard detail enhances log and threat analysis, though support services require improvement

  • April 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Fortinet FortiAnalyzer for data analysis and security purposes. It is also used for analyzing logs and services.

What is most valuable?

The dashboard of Fortinet FortiAnalyzer is outstanding with very detailed information. Its services are highly efficient when analyzing logs and services. Users provide feedback that they are highly satisfied with the log analysis and high security for their network. Fortinet FortiAnalyzer also has impressive threat detection capabilities.

What needs improvement?

I do not have recommendations for Fortinet FortiAnalyzer itself, but the support services need improvement. The support engineers are very slow and incompetent. They are undisciplined when we try to contact them, which is disappointing for us and our clients.

For how long have I used the solution?

I have been working with Fortinet FortiAnalyzer for around six months.

What do I think about the stability of the solution?

I give Fortinet FortiAnalyzer a stability rating of ten out of ten as I use it extensively.

What do I think about the scalability of the solution?

Fortinet FortiAnalyzer is a scalable product, and I rate it a nine out of ten for scalability.

How are customer service and support?

The support service is very slow and incompetent. The support engineers lack discipline, and both we and our clients experience disappointment with their service.

How would you rate customer service and support?

Negative

How was the initial setup?

The configuration process for Fortinet FortiAnalyzer took around two and a half days. It is a complex procedure and could be made easier.

What about the implementation team?

Two people, including myself and a colleague, took part in the installation.

What was our ROI?

Clients achieve cost efficiencies when using Fortinet FortiAnalyzer compared to third-party log analyzers, which are significantly more expensive.

What other advice do I have?

For the overall rating, I would give Fortinet FortiAnalyzer a seven out of ten. The reasons for not rating it higher include issues with support and some concerns with FortiGate.


    MuhammadFarrukh

Offers detailed log reports, but functionality with third-party tools needs improvement

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

It's working well enough. The solution allows fetching multiple logs across different firewalls. At our company, we use FortiAnalyzer to fetch event and traffic logs.

How has it helped my organization?

In terms of productivity enhancement in our organization, I would rate the solution an eight out of ten.

What is most valuable?

One of the solution's most vital features is that it can provide detailed log reports. Using the solution at our company, we can obtain details on the source IP, traffic, and logs for the last three months.

What needs improvement?

The solution does not function well when integrated with third-party tools. Logs are not converted to the source and destination IP, and the address or port details are only available in textual format when Fortinet FortiAnalyzer integrates with other vendor tools like Cisco.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the scalability of the solution?

I would rate the scalability an eight out of ten. In our organization, about 40 to 50 devices are integrated into Fortinet FortiAnalyzer. Our organization uses the solution once a week for reporting purposes, and the configuration has been implemented accordingly.

How are customer service and support?

I would rate the tech support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, at our company, we used software like Syslog. We switched to Fortinet FortiAnalyzer for the log reporting feature.

How was the initial setup?

The solution has a user-friendly interface, and our company did not face any issues with deployment or configuration. I would rate the initial setup a seven out of ten. The initial deployment of Fortinet FortiAnalyzer took a couple of weeks at our organization.

At our company, we primarily deployed the device in a pilot phase, where only ten to fifteen devices were integrated. The solution's behavior was analyzed through log fetching. After analysis, our company deployed the product in the data center, and it started working in a live environment.

What's my experience with pricing, setup cost, and licensing?

I would rate the solution's pricing a seven out of ten.

Which other solutions did I evaluate?


What other advice do I have?

The solution is used for configuration changes, security features, IPS, application filtering and sometimes for manual report generation.

I would rate the product's compliance an eight out of ten. In my opinion, Fortinet FortiAnalyzer is a better solution than its competitors.

At our organization, we have used the solution to automate certain configurations, including email triggering. I would overall rate the solution a seven out of ten.


    Viswanathan Selvakumar

Centralized log management and real-time analysis enables efficient traffic log analysis and comprehensive network monitoring, but has an initial learning curve

  • January 04, 2024
  • Review provided by PeerSpot

What is our primary use case?

I find it to be a valuable tool for utilizing traffic logs. The product's continuous improvements and Fortinet's commitment to enhancing its capabilities contribute to its effectiveness.

What is most valuable?

The reporting features, which offer customization, real-time insights, and compliance support, are particularly noteworthy aspects.

What needs improvement?

It would be beneficial to enhance the streamlining of the generation of automated reports related to compliance, such as PCI DSS or HIPAA, based on the logs collected. Automated reports focusing on compliance issues would provide a clearer understanding of potential gaps and the need for remediation. This feature would significantly simplify the process of identifying and addressing areas that require attention.

For how long have I used the solution?

I have been working with it for ten years.

What do I think about the stability of the solution?

I would rate its stability capabilities eight out of ten.

What do I think about the scalability of the solution?

We have approximately three thousand users within our company. I would rate its scalability seven out of ten, as it should be improved.

How are customer service and support?

Technical support is responsive. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

The majority of our network infrastructure is based on Fortinet, with a single device each on Palo Alto and Cisco.

How was the initial setup?

The initial setup was fairly easy. When approaching it for the first time, there might be some minor complexities. However, as you gain experience, the process becomes quite straightforward to manage.

What about the implementation team?

The setup typically takes a maximum of three to four hours, depending on the scenario. If it's hardware, there usually aren't any issues. For software installations, you need to consider server specifications, and the process involves loading the license, which may take about three to four hours for activation. For maintenance, we have a team of five members responsible for overseeing the entire network, which includes managing the Fortinet licenses.

What's my experience with pricing, setup cost, and licensing?

The pricing model is subscription-based. It involves payment for both the license and ongoing support. I would rate it seven out of ten.

What other advice do I have?

It serves as an excellent tool, especially for addressing compliance requirements. Analyzing traffic logs and monitoring network impressions, both inbound and outbound traffic, are essential needs that this tool effectively fulfills. Implementing it has proven to be highly beneficial. Overall, I would rate it seven out of ten.


    MatteoMazzei

We can gather logs and generate reports, but the license cost is high

  • August 10, 2023
  • Review provided by PeerSpot

What is our primary use case?

Fortinet FortiAnalyzer is utilized to gather logs from all Fortinet products and generate reports.

What is most valuable?

The most valuable feature is the capability to gather logs and generate reports. Without this solution, the firewalls exhibit limited proficiency in displaying logs.

What needs improvement?

The integration with other vendors for log collection could be enhanced.

The licensing cost has room for improvement.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for over three years.

What do I think about the stability of the solution?

I rate FortiAnalyzer's stability a nine out of ten. We have had instances of data loss or source loss.

What do I think about the scalability of the solution?

For our needs, FortiAnalyzer is scalable because we are not dealing with thousands of firewalls.

How are customer service and support?

The technical support is good.

How was the initial setup?

The initial setup is straightforward. The deployment took a couple of days.

For the deployment, we needed to create the server for deploying the FortiAnalyzer image and create the policy rules. We also had to complete the basic configuration of FortiAnalyzer. Following that, we configured all the resources and logs within FortiAnalyzer to collect and correlate the logs, which are then used to generate reports.

What about the implementation team?

We used a consultant for the implementation.

What's my experience with pricing, setup cost, and licensing?

We pay for an annual license, but we have the ability to determine the payment schedule with our distributor.

The cost of the license is high.

What other advice do I have?

I would give Fortinet FortiAnalyzer a rating of six out of ten. I am not satisfied with the solution as it falls short of a proper SIEM. Therefore, we would prefer to allocate more funds towards a SIEM in order to effectively collect logs.


    Alberto Vallesa

We can collect all gateway information and logs in one location, but it is difficult to modify rules

  • August 08, 2023
  • Review from a verified AWS customer

What is our primary use case?

I utilize Fortinet FortiAnalyzer to gather various logs from FortiGate, enabling me to conduct specific investigations in particular cases.

What is most valuable?

The ability to gather all gateway information and logs in a single location is the most valuable feature.

What needs improvement?

I don't find Fortinet FortiAnalyzer to be as robust as Check Point Security Management. However, this perception might be attributed to my limited familiarity with Fortinet FortiAnalyzer. For instance, with Check Point, I can easily make modifications to rules such as identifying issues, making corrections, or adding new features. This includes creating exceptions or adding elements to the current rule set.

For how long have I used the solution?

I have been using Fortinet FortiAnalyzer for four months.

What do I think about the stability of the solution?

In our current environment, Fortinet FortiAnalyzer is stable.

What do I think about the scalability of the solution?

I am currently utilizing the cloud version of Fortinet FortiAnalyzer, and the scalability it offers is exceptional. Unlike the on-premises version, I have not encountered any issues.

How was the initial setup?

The initial setup is straightforward. The deployment takes a few minutes and the configuration is easy.

What's my experience with pricing, setup cost, and licensing?

I would rate FortiAnalyzer's price a seven out of ten, with ten being the most expensive.

What other advice do I have?

I would rate Fortinet FortiAnalyzer a seven out of ten.

We are paying for vendor maintenance support, and so far, the maintenance has been minimal.

I recommend completing training before utilizing Fortinet FortiAnalyzer. I was suddenly tasked with using the solution when my organization decided to change technologies, and it was initially challenging to understand how it operates.


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