Very good chatbot and automation tool
What do you like best about the product?
It is a good chatbot which is customisable to our requirements and is being used by various departments like HR and IT. Many of the processes are automated using the flows on Aisera.
What do you dislike about the product?
I wish it could be easy to learn and be less dependent on support
What problems is the product solving and how is that benefiting you?
Raising incidents, providing kbs to users and some self service things like password reset.