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Device42 - Discovery & Dependency Mapping - Cloud & Hybrid IT

Device42 | v19.03.10

Linux/Unix, Other Rocky Linux 8.10 - 64-bit Amazon Machine Image (AMI)

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External reviews

48 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Information Technology and Services

The overall experience of D42 tool , its features\functionality & support is extremely good.

  • June 12, 2019
  • Review verified by G2

What do you like best about the product?
Device 42 is a very good tool for agentless automated discovery.
The features this tool offers are far more than its competitors offers.
Its easy to implement & use.
Most important thing is if you stuck somehwere you will get excellent support from D42 support team.
What do you dislike about the product?
The topology diagrams should be more presentable and you cannnot download all diagrams at one click. You need to open each device then you can download the diagram one by one. Few reports like service dependency reports are huge in size. We should get separate queries for fetchign inbound and outbound reports.
What problems is the product solving and how is that benefiting you?
Its easier to get server utilization reorts and to find out server dependencies. You will get exact details like by using which port server its communicating, what dependecy server should go along while moving the particular application server.
Recommendations to others considering the product:
Device 42 is a very good tool for agentless automated discovery.
The features this tool offers are far more than its competitors offers.
Its easy to implement & use.
And the most important thing is if you stuck somehwere you will get excellent support from D42 support team. They are technically sound and of helpful nature.

    John E.

An impressive product with very good technical support

  • June 12, 2019
  • Review provided by G2

What do you like best about the product?
The product has a broad level of functionality in comparison to other CMDB implementations. However, the fact that the technical support was so efficient is hugely important given that tying in a CMDB to existing systems can be technically challenging.
What do you dislike about the product?
It could be that I'm not familiar enough with the product, but initially my concern would be around the presentation of the information to less technically proficient personnel. In other words, content of the CMDB would likely be useful to business staff and I therefore need an acceptable way to visualise the information in manner that can be consumed by slightly less technically minded people.
What problems is the product solving and how is that benefiting you?
I am still doing a technical evaluation of the product but the primary benefit will be to understand the impact of change and outages on services. Having a centralised view of our infrastructure better positions us to do this.

    Erik R.

Great product

  • June 11, 2019
  • Review verified by G2

What do you like best about the product?
Very comprehensive, but also very easy to use
What do you dislike about the product?
Could do with a few more templates when editing cabinets
What problems is the product solving and how is that benefiting you?
Easy to keep track of everything within our DC environments
Recommendations to others considering the product:
Definitely worth a go

    Information Technology and Services

Great CMDB tool with lots of integrations

  • June 11, 2019
  • Review verified by G2

What do you like best about the product?
The autodiscovery is a great way to easily keep track of every virtual machine and their operating system, (virtual) local area network, IP address, datacenter location, type of hypervisor (in our case Hyper-V or VMware), customer it belongs to and so on...

Also we had a small issue regarding the autodiscovery: some of the VM's in our new Hyper-V cluster we're not being discovered. The support was quick and very helpful. We managed to solve this issue within a day thanks to the great support of the Device42 team!
What do you dislike about the product?
The only downside I experienced is when a clone of a Windows virtual machine creates a conflict with the original virtual machine. A simple sysprep can do wonders however. No issues with Linux.

A nice extra feature would be the ability to test if an IP address is listening to a specific port (let's say 3389 for Windows and 22 for Linux as an example)
What problems is the product solving and how is that benefiting you?
In our company we use Device42 to keep track of all the virtual machines in our datacenter, customers, VLAN's, SQL licenses and so on. It's also being used for submitting and keeping track of billing of our services (like monitoring, backup, patching, licensing and so on).
Recommendations to others considering the product:
Device42 is a great tool to keep track of your resources, especially virtual machines and all their relateable data such as customer, VLAN, IP address and so on

    Patryk Z.

Best inventory tool I've ever used.

  • May 30, 2019
  • Review verified by G2

What do you like best about the product?
It's powerful yet simple to use, help me a lot to keep things clean and up to date (mainly hardware and network inventory). Regular releases of new versions containing new or improved features, good documentation, very qualified and prompt support.
What do you dislike about the product?
I'm using it for two years now and had no issues by now.
What problems is the product solving and how is that benefiting you?
Hardware inventory in two DC. Managing few hundreds of IP addresses in several subnets.

    Steve G.

Device42 does CMDB the right way.

  • May 29, 2019
  • Review verified by G2

What do you like best about the product?
Device42 is for the most part an agentless CMDB that easily integrates to many different solutions to simplify collecting data. This is a wonderful modern day CMDB that is very flexible for collecting data about your environments on and off prem.
What do you dislike about the product?
I wish there was the option to change themes, and customize so dashboards.
What problems is the product solving and how is that benefiting you?
When I started at my company we did not have a proper CMDB. Most of the inventory was managed by spreadsheets that were not always accurate. Device42 was easy to put into place and we were quickly discovering the environments. Once we discovered the network switches and servers we could see where things were connected and how each network port was configured. This was a tremendous benefit when starting to look for hardware and how it's connected.

    Apparel & Fashion

Very efficent

  • January 18, 2019
  • Review provided by G2

What do you like best about the product?
Device42 is a real efficent way for me to keep track and manage things from one dashboard!
What do you dislike about the product?
It takes some time to understand but it's not too hard once you get the hang of it
What problems is the product solving and how is that benefiting you?
Helps me to be more efficient and see everything from one dashboard.

    Entertainment

Great product !!

  • July 23, 2018
  • Review provided by G2

What do you like best about the product?
The best part is Data center and network management at a centralized location. Pretty easy and good view of all racks, cabling, patch panel, etc information at one place.
What do you dislike about the product?
None. This is the best product i have seen for the Network management.
What problems is the product solving and how is that benefiting you?
Making our lives easy with device42, avoiding excel-sheet.

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