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External reviews

373 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    NaveenKumar N.

Excellent APM to monitor performance

  • April 11, 2018
  • Review verified by G2

What do you like best about the product?
I used both the leading APM tools; I love the following features in AppDynamics which expedites the performance bottleneck detection: real-time monitoring both transactions and end-user monitoring, host health metrics, code-level detection, and intuitive performance reports.

AppDynamics supports all the major technology stacks (end to end) which is a great advantage and also, the alerts, health rules, email/SMS integration is simple to use and it requires less expertise to manage.

AppDynamics community has a huge user base and vibrant and the updates, fixes, and support from AppDynamics are excellent.
What do you dislike about the product?
Pricing. To sign-up, it is must to have an email address. Only 14-days pro-trial for SaaS which can be increased to 60 days. 15 days trial for the AppDynamics Pro which also can be increased to 60 days. There is no lifetime personal license available in AppDynamics.
What problems is the product solving and how is that benefiting you?
We execute various types of performance testing such load testing, stress testing, endurance testing and spike testing on daily basis in various environment. It was tough to detect and monitor the performance issues for each type of performance testing. But using AppDynamics, it is possible to create a trend in bottleneck detection. When the performance testing projects integrated with CI/CD pipeline, then AppDynamics plugin helps a lot e.g. if there is a performance degradation, it allows the job to be failed.
Recommendations to others considering the product:
There are other APM tools like New Relic, Stackify, Riverbed, etc are available if you are looking for a budget solution.


    Insurance

Director of IT

  • April 11, 2018
  • Review provided by G2

What do you like best about the product?
The ability to find real time issues within the applications and measurable alerts to react with.
What do you dislike about the product?
I dislike the fact they are still using flash!
What problems is the product solving and how is that benefiting you?
Long running SQL jobs, Web service calls failing. Quicker resolution into issues and being able to hold business groups accountable


    Gimena S.

AppDynamics Renewal for Altisource

  • April 10, 2018
  • Review provided by G2

What do you like best about the product?
The patience and partnership of Will Alford.
What do you dislike about the product?
Nothing. The renewal was handled by a good customer representative.
What problems is the product solving and how is that benefiting you?
We had to renew our licenses and our Customer Representative gave us an extension while we went through our internal processes.


    Andrey G.

Udestanding what is AppD as APM solution

  • April 08, 2018
  • Review provided by G2

What do you like best about the product?
Transaction module , Application flow diagram Good quality of documentation.
Product presentation. Video lessons.
What do you dislike about the product?
JMX browser a bit buggy. Some time adding more examples for various technology can be more helpful.
What problems is the product solving and how is that benefiting you?
With AppDynamics we can spot the exact peace of "heavy" code. After refactoring our applications have become more stable and faster.
Recommendations to others considering the product:
If business would like to have more vision on IT and save a lot of money then the Appdynamic is a solution.


    Information Technology and Services

AppDynamics - A Real APM

  • April 07, 2018
  • Review provided by G2

What do you like best about the product?
AppDynamics is a great tool for business monitoring transactions and end to end application monitoring at each level across enterprise. The best thing I like is the Dashboard and performance metrics dashboard. Also like the reporting features a lot.
What do you dislike about the product?
Overall there is nothing I have disliked other than training people or when we have to install upgraded version of the product.
What problems is the product solving and how is that benefiting you?
We have solved multiple business problems like
1) excessive latency with apps
2) unusual timeouts
3) session drops
4) long business transaction time

We have been able to solve multiple user issues and resulted in customer satisfaction with apps.


    Retail

Ensure your code is rock solid!

  • April 06, 2018
  • Review provided by G2

What do you like best about the product?
The ability to monitor all aspects of a request and see individual metrics for each leg of the request's journey.
What do you dislike about the product?
I honestly do not have any complaints about App Dynamics, I was thoroughly impressed with the product and the representation from the company.
What problems is the product solving and how is that benefiting you?
To ensure that our custom code linking mobile applications and point of sales with back office sources was rock-solid. It also assisted us in identifying bottlenecks and issues with individual vendors that insisted they were not the source of the problem.


    Government Administration

Very useful tool

  • April 06, 2018
  • Review verified by G2

What do you like best about the product?
I like that my team can quickly identify which node member in our cluster is struggling and identify what the transaction is that is running poorly, and immediately have some actions to take, or talk with the appropriate group who can address the issue.
What do you dislike about the product?
It is pretty expensive per JVM, so we really have to make a decision as to which servers to monitor.
What problems is the product solving and how is that benefiting you?
Our main problem is to troubleshoot poorly running JVMs, which can be very difficult to troubleshoot what is going on. AppDynamics has helped us quickly identify slow running queries and denial of service attacks.
Recommendations to others considering the product:
Great tool, very useful features that normal "monitoring" software does not have.


    Mark W.

AppD REview

  • April 03, 2018
  • Review verified by G2

What do you like best about the product?
Line by line code execution metrics and analysis.
What do you dislike about the product?
Not enough integration with AWS and their DB offerings like Aurora.
What problems is the product solving and how is that benefiting you?
Which line of code or third party is slowing down our customers.
Recommendations to others considering the product:
Bring your wallet.


    Michael H.

The price of Omnipotence

  • April 02, 2018
  • Review verified by G2

What do you like best about the product?
The .NET and Java agents hide incredible amounts of additional monitoring capabilities not enabled by default. Given a fair level of autonomy a senior administrator would help any company realize an unparalleled level of visibility and reactivity.

The Server Visibility is just what an Ops team needs. Clean, effective, data-center-wide visibility on CPU, RAM, DISK, and NETWORK. All cleanly cut up into individual tabs.

Appdynamics is constantly improving,

You can work on a hybrid solution leaving the gathering of critical intel to occur within your own server hardware and the resource heavy EUM to occur on AppD hardware over a secure connection.

Having more visibility faster than even our data center hosts have it.

The entire 24x7 support staff knows their craft and are effective at resolution response.

The new logo looks great, this is important when you put your tool belt utility labels on your public site.

AppDynamics is highly configurable for "actions" which include alerts and actions.
What do you dislike about the product?
There is no direct dial for support. I've been stuck playing email tag to get to a GTM going during a critical outage. Support is usually very responsive, but with all the alarms and whistles during mission critical outage I want clear connectivity to support, and a direct link to a GTM 5 minutes ago.

The database tools are a bit lacking in the 4.3 version and don't seem to have been improved that much leading into 4.4. You still get a really good level of "add-on" visibility to a tool such as Redgate. However, I wouldn't consider this a "one stop platform shop" until the database visibility improves greatly.

Large companies need to realize that the administration of AppDynamics is at least 1 full time job.

Some of the ability to configure when paired with a large environment can cause you the need to revert changes and re-configure to avoid confusion.
What problems is the product solving and how is that benefiting you?
We have realized far greater visibility and mobility as an Operations team. We have been able to double our product footprint without increasing our staff and without overloading them either. Lastly, we were able to boost the "signal to noise" ratio on our alerting strategies and script out automated responses during out of office hours.
Recommendations to others considering the product:
Do not think that this application will solve your problems if you are not willing to invest the appropriate time and resources into it. Invest in training a local asset and have them work with the services group to properly implement. Appdynamics is well worth the money for the software if you have the money to support it internally as well. Almost all installations > 20 agents take a full time asset with Admin privileges in your environments.

Expect great things from this company in the near and distant future.


    Sid R.

AppDynamics - Runtime Performance Best Practice

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
Low to no impact to monitored CI
Extremely deep runtime diagnostics across critical applications flows
Excellent ability to monitor business transactional to align with business journeys and outcomes
Provides monitoring coverage for critical execution path of enterprise systems and applications
What do you dislike about the product?
More support for legacy systems and SAP ERP
What problems is the product solving and how is that benefiting you?
Business outcome management and critical business flow management