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Reviews from AWS customer

1 AWS reviews
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External reviews

427 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Government Administration

Very useful tool

  • April 06, 2018
  • Review provided by G2

What do you like best about the product?
I like that my team can quickly identify which node member in our cluster is struggling and identify what the transaction is that is running poorly, and immediately have some actions to take, or talk with the appropriate group who can address the issue.
What do you dislike about the product?
It is pretty expensive per JVM, so we really have to make a decision as to which servers to monitor.
What problems is the product solving and how is that benefiting you?
Our main problem is to troubleshoot poorly running JVMs, which can be very difficult to troubleshoot what is going on. AppDynamics has helped us quickly identify slow running queries and denial of service attacks.
Recommendations to others considering the product:
Great tool, very useful features that normal "monitoring" software does not have.


    Mark W.

AppD REview

  • April 03, 2018
  • Review provided by G2

What do you like best about the product?
Line by line code execution metrics and analysis.
What do you dislike about the product?
Not enough integration with AWS and their DB offerings like Aurora.
What problems is the product solving and how is that benefiting you?
Which line of code or third party is slowing down our customers.
Recommendations to others considering the product:
Bring your wallet.


    Michael H.

The price of Omnipotence

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
The .NET and Java agents hide incredible amounts of additional monitoring capabilities not enabled by default. Given a fair level of autonomy a senior administrator would help any company realize an unparalleled level of visibility and reactivity.

The Server Visibility is just what an Ops team needs. Clean, effective, data-center-wide visibility on CPU, RAM, DISK, and NETWORK. All cleanly cut up into individual tabs.

Appdynamics is constantly improving,

You can work on a hybrid solution leaving the gathering of critical intel to occur within your own server hardware and the resource heavy EUM to occur on AppD hardware over a secure connection.

Having more visibility faster than even our data center hosts have it.

The entire 24x7 support staff knows their craft and are effective at resolution response.

The new logo looks great, this is important when you put your tool belt utility labels on your public site.

AppDynamics is highly configurable for "actions" which include alerts and actions.
What do you dislike about the product?
There is no direct dial for support. I've been stuck playing email tag to get to a GTM going during a critical outage. Support is usually very responsive, but with all the alarms and whistles during mission critical outage I want clear connectivity to support, and a direct link to a GTM 5 minutes ago.

The database tools are a bit lacking in the 4.3 version and don't seem to have been improved that much leading into 4.4. You still get a really good level of "add-on" visibility to a tool such as Redgate. However, I wouldn't consider this a "one stop platform shop" until the database visibility improves greatly.

Large companies need to realize that the administration of AppDynamics is at least 1 full time job.

Some of the ability to configure when paired with a large environment can cause you the need to revert changes and re-configure to avoid confusion.
What problems is the product solving and how is that benefiting you?
We have realized far greater visibility and mobility as an Operations team. We have been able to double our product footprint without increasing our staff and without overloading them either. Lastly, we were able to boost the "signal to noise" ratio on our alerting strategies and script out automated responses during out of office hours.
Recommendations to others considering the product:
Do not think that this application will solve your problems if you are not willing to invest the appropriate time and resources into it. Invest in training a local asset and have them work with the services group to properly implement. Appdynamics is well worth the money for the software if you have the money to support it internally as well. Almost all installations > 20 agents take a full time asset with Admin privileges in your environments.

Expect great things from this company in the near and distant future.


    Sid R.

AppDynamics - Runtime Performance Best Practice

  • April 02, 2018
  • Review provided by G2

What do you like best about the product?
Low to no impact to monitored CI
Extremely deep runtime diagnostics across critical applications flows
Excellent ability to monitor business transactional to align with business journeys and outcomes
Provides monitoring coverage for critical execution path of enterprise systems and applications
What do you dislike about the product?
More support for legacy systems and SAP ERP
What problems is the product solving and how is that benefiting you?
Business outcome management and critical business flow management


    Birendra K.

Great Product

  • April 01, 2018
  • Review provided by G2

What do you like best about the product?
The tool is great to drill down an issue.
What do you dislike about the product?
All good! No complints as of now. I like it.
What problems is the product solving and how is that benefiting you?
API level performance


    Insurance

it is better for some scenarios and applications

  • March 30, 2018
  • Review provided by G2

What do you like best about the product?
detail breakdown of business transaction.
Good for Development team.
What do you dislike about the product?
too much unnecessary information. unnecessary alerts if not configured 100% correctly, Complexity.
no network visibility.
What problems is the product solving and how is that benefiting you?
performance.


    Computer Software

Very powerful tool that allows us to focus on development

  • March 29, 2018
  • Review provided by G2

What do you like best about the product?
The ability to drill down and the business transactions
What do you dislike about the product?
AppDynamics come with a hefty price tag. It is dissuading for our smaller client environments because it makes our SaaS offering too expensive when we roll in these costs into our business model.
What problems is the product solving and how is that benefiting you?
AppDynamics allows our development team to focus more on developing and less on deep dive troubleshooting. This in turn saves the company money by making our developers more productive.


    Loi M.

AppDynamics review

  • March 29, 2018
  • Review provided by G2

What do you like best about the product?
The ability to pinpoint potential cause for website performance issues
What do you dislike about the product?
Application does take a lot of pc resource.
What problems is the product solving and how is that benefiting you?
We've been able to identified and correct performance issues for our website


    Thor J.

This is our lifeline when it comes to knowing our platforms performance.

  • March 28, 2018
  • Review provided by G2

What do you like best about the product?
I like that I can easily dig into an issue visually. We can find out down to the little detail what is causing a problem and deploy a fix.
What do you dislike about the product?
The support is very poor. Many times we have answered our own questions before an initial response. A lot of the times we also get an answer like, you are not able to do that at this time.
What problems is the product solving and how is that benefiting you?
Real time monitoring and troubleshooting.


    Civic & Social Organization

Quickly and effeciently identify performance issues

  • March 28, 2018
  • Review provided by G2

What do you like best about the product?
Deep insights into application. The dashboards are easy to navigate. We've used this product to submit bug reports to our vendor of a closed-source java application. AppDynamics exposes the class and methods with timings and exceptions for each API call.
What do you dislike about the product?
I can't think of anything. Maybe the "requires flash" is a problem, but I suspect they are working to get rid of flash.
What problems is the product solving and how is that benefiting you?
We've used AppDynamics to identify and help solve everything from mis-configured databases to poorly written software.
Recommendations to others considering the product:
none.