Automated testing including foreign languages
What do you like best about the product?
Now we can truly test our foreign language flows. Before using Cyara all we could really do was verify that the correct language was playing. We have caught several mistakes that were not caught in the past.
What do you dislike about the product?
Having to tune an application with PSST values. You have to tell Cyara how much silence is between each prompt, which are the PSST values.
What problems is the product solving and how is that benefiting you?
It takes the tedious part out of testing IVR applications and allows a broader testing of an application and what is tested is documented. We can also do more regression testing.