External reviews
64 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Exceptional Support, Streamlines Cost Management
What do you like best about the product?
I actually like the customer success team and the team members who support us as part of our tier of service. Everyone has been at the highest level of professionalism and they're incredibly responsive. The customer success engagement is something we use regularly, especially when there's new functionality we want to take advantage of or when we're customizing some of our existing reports. We have high confidence and trust in CloudZero's functionality because of their customer success team. They've been regularly supporting us and guiding us to show us best practices with CloudZero. I'm at the point of starting several new initiatives, and having the customer success team right there from the start has been huge help. They tell us the right piece of CloudZero functionality to use, and they put us in a position where we don't make any mistakes that we discover later.
What do you dislike about the product?
I think that the customization of dimensions and the reference data setups, while great that they're all centrally managed in a single YAML file, the editing of that file can probably be a bit more user-friendly. If I had to regularly make these edits on my own, I would like a little bit more usability. They're definitely geared to being developer friendly, but it would be great if this could be something I could hand off to less experienced or non-developer members of my team. To do that, I'd need something with a much better user experience.
What problems is the product solving and how is that benefiting you?
CloudZero helps me get a high-level overview of spend across many AWS accounts, reducing the tedium of AWS's own cost explorer. It also alerts me to spend anomalies and regularly introduces new features for savings plans and end-of-life costs.
Exceptional Cost Management and Customer Support
What do you like best about the product?
I really appreciate CloudZero's customer success team; they feel like an extension of our own team. They're proactive and deeply knowledgeable about our specific environments, which helps us drive adoption and improve our unit economics. Another great aspect is the flexibility to tag resources for allocation without relying on native tools, something that isn't possible with AWS or Azure alone. Using CloudFormation and dimensions with CloudZero is a tremendous help, and it's my favorite feature about the platform. Additionally, I found the setup process to be very smooth and seamless. Within a week, we were already looking at our data and it felt like CloudZero had been part of our infrastructure for a long time.
What do you dislike about the product?
I think everything has been good so far. I think with the way AI is changing business models, there could be improvements on the AI reporting, like types of AI, models, tokens, and visibility into who's consuming more tokens. More detailed AI reporting, similar to what they do on cloud today, would be better.
What problems is the product solving and how is that benefiting you?
CloudZero transforms our approach by providing granular cost visibility unattainable with native tools, turning complex data into actionable insights easily understood by our engineering and finance teams.
Flexible Cost Management with Ease of Setup
What do you like best about the product?
I think the custom views via whatever dimension you want to slice by are very helpful. You can make sure that you carve out specific anomalies or detection for a given product, service, or business unit, however you slice your data. That's very helpful so that we can make sure that we're sending the right message, to the right people, at the right time. Also, CloudZero was incredibly flexible, allowing us to bring our own dimensions in and customize our views to get a holistic view of the entire estate.
What do you dislike about the product?
I would love more granular control over the role-based access control (RBAC). We'd like to have a little more granularity in roles that exist within the system so people can edit dashboards and self-serve more regularly without being full admins. I know this is on the roadmap though.
What problems is the product solving and how is that benefiting you?
I use CloudZero to understand our costs in public cloud, get unit level economics insights, and put costs in front of engineers. It gives a holistic view of our cloud estate with customizable views for detecting anomalies.
Joey's CZ Review
What do you like best about the product?
Bringing multiple sources of infra costs together in one hub. Gaining insights that would not be immediately available as well
What do you dislike about the product?
It can be slow. The analytics dashboard are very hard to use. Hard to align the explorer to the anayltics dashboard. Would like to see more AI insights on the data at hand, including using data from rightsizing to generate better insights.
What problems is the product solving and how is that benefiting you?
Bringing multiple streams of costs together for proper cross-functional analysis
Game-Changer for Cost Visibility and FinOps
What do you like best about the product?
I like the awesome UI for navigating costs, which makes it easier for me to manage. The support from the FAM team is amazing; they're not just support but like part of our team, always helping us solve complex problems and making our lives easier. It's not just a tool, but a complete solution with a dedicated person helping us solve our FinOps problems. I also appreciate how pretty easy the initial setup was, thanks to the sales team doing a great proof of value in a short period of time.
What do you dislike about the product?
The Kubernetes optimization insights could be better. It should have a dedicated area for Kubernetes to view usage and recommendations over time, and make it easier to navigate savings opportunities. The information in the Optimizer is a lot, and it's hard to see and prioritize with teams. It would also be useful to send savings opportunities to teams, with reports by team, namespace, category, recommendation, etc. Sometimes it takes CloudZero a while to update data using CUR and anomalies, so we also use native tools from GCP and AWS.
What problems is the product solving and how is that benefiting you?
I use CloudZero for improved visibility across multiple cloud providers, enhancing our FinOps culture. It solves our cloud spend allocation issues and provides full cost visibility for finance, product, and engineering. It also identifies anomalies, helping us avoid costs and optimize our environment.
Straightforward UI That Quickly Became the Cornerstone of Our FinOps Practice
What do you like best about the product?
Straightforward UI — a huge hit with everyone from Engineering to Finance. Flexible enough to ingest all our cloud and technical costs with minimal effort; it was adopted across teams in just a few days and is now a cornerstone of our FinOps practice. Customer support and success team are both amazing!
What do you dislike about the product?
Fine-tuning allocation rules or iterating on custom dimensions can feel slightly less intuitive than the rest of the product.
What problems is the product solving and how is that benefiting you?
CloudZero makes cost visibility actionable, accelerates alignment between engineering and finance, and helps turn cloud spend into something teams can actually own and optimize.
Easy to Use with Superior Support
What do you like best about the product?
Easy to use tool, superior support. Provides all the information that we need. Able to connect to multiple providers besides Azure and AWS.
What do you dislike about the product?
Not sure if I dislike anything. Everything works as expected and if I need help, support is always there.
What problems is the product solving and how is that benefiting you?
The main benefit is that we can see where and on what we spending money. The dashboards help to present cloud spend to the leadership.
CloudZero: Easy Cost Intelligence with Minor Alerts Improvement Needed
What do you like best about the product?
I like CloudZero for its ease of use and how it makes cost intelligence straightforward by helping identify unnecessary spending on cloud platforms. I also appreciate the knowledgeable staff who provide recommendations for saving costs beyond just the scope of the platform.
What do you dislike about the product?
I find the monitoring and alerting features lacking. It would be great to have a projected spend alert, like 'Your projected spend at the current rate will hit X amount,' and then send the alert to Slack or email. Also, I think it would be helpful to have active monitoring rather than just passive reporting, like cutting the noise and alarming on specific cost anomalies.
What problems is the product solving and how is that benefiting you?
I use CloudZero for cost intelligence, helping to identify extraneous spending in cloud platforms.
Excellent Cloud Finops Tool for MultiCloud cost management
What do you like best about the product?
Cloud Zero Cloud Cost Management Solution really helps the customers to view their Multicloud Spend in single Dashboard for tracking the cloud cost spend, identify the cost anomalies, provides meaningfull data insights to optimize the monthly Cloud costs. It provides persona based Dashboards for the Leadership team, Finance team,Cloud Infrastructure Operations Team.
What do you dislike about the product?
Need to support more Public Cloud Platforms, Not Supporting onpremise cost spending, Automation for Cloud Cost optimization exeution is missing.
Renewal cost is bit high. Need to provide more data insights on identifying Azure Cloud cost optimization.
Renewal cost is bit high. Need to provide more data insights on identifying Azure Cloud cost optimization.
What problems is the product solving and how is that benefiting you?
Provides excellent Dashboards forTracking MultiCloud Spend analysis which includes Azure,Amazon AWS, GCP, Snowflake.
Able to identify the unit based cloud spend for every cloud platform which is integrated in Cloud Zero.
Able to identify the unit based cloud spend for every cloud platform which is integrated in Cloud Zero.
single pane of glass, 360 insights
What do you like best about the product?
user friendly, all the data is normalized and merged together
What do you dislike about the product?
no custom usage reports, like number of ec2 instances, number of capacity unit for DynamoDB
What problems is the product solving and how is that benefiting you?
CloudZero is providing cost insights and visibility to all Twilions about their infrastructure spend.
showing 1 - 10