We are using CloudZero for all the financial statistics to manage finances related to AWS, Azure, GCP, Datadog, and New Relic.
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CloudZero has been an excellent window into our Cloud Spend
What do you like best about the product?
CloudZero can give you an excellent view into your Cloud costs, enabling you the flexibility to cut up complex infrastructure into buckets that make sense for your use case.
The ability to quickly integrate multiple Cloud Providers into the tool gives an amazing single pane of glass. This allows for easy comparison between spend changes across multiple vectors.
Asside from the software itself, the access you gain to a FinOps Account manager has been great. Having an expert from the CloudZero side to support in configuration and troubleshoot problems enables things to get sorted quickly - ultimately improving the experience for internal customers.
The ability to quickly integrate multiple Cloud Providers into the tool gives an amazing single pane of glass. This allows for easy comparison between spend changes across multiple vectors.
Asside from the software itself, the access you gain to a FinOps Account manager has been great. Having an expert from the CloudZero side to support in configuration and troubleshoot problems enables things to get sorted quickly - ultimately improving the experience for internal customers.
What do you dislike about the product?
Where I think they can improve is arround some of their reporting functionality. In part, this is the overall management of those alerts including configuration and dissmissal but also the depth of information they provide.
What problems is the product solving and how is that benefiting you?
CloudZero enables us to view and breakdown cloud costs across all of our Cloud Providers. Its providing a single pane of glass view, that prevents this information in a way that makes sense for engineers and product managers.
The engine underneath is allowing us to calculate unit costs and ultimately the efficicency of the infrastructure that we're providing.
This level of visibility at scale is something we have never had.
The engine underneath is allowing us to calculate unit costs and ultimately the efficicency of the infrastructure that we're providing.
This level of visibility at scale is something we have never had.
Provide Cost allocation, Spending Insights and Support Financial Planning of our Cloud Spend
What do you like best about the product?
CloudZero makes it easy for us to allocate costs and understand the spending for our Cloud environment (primary AWS). Additionally, it allows us to generate insights and clearly flag changes that are unexpected or resulting from architectural decisions. We are leveraging CloudZero mostly on the engineering level with our delivery teams, but we also use it as a financial support team to plan our costs and allow financial reconciliation.
What do you dislike about the product?
There are still some open points to integrating the discovered Insights into our processes, such as a Jira Integration allowing our Engineers to act on findings even faster.
What problems is the product solving and how is that benefiting you?
Cost allocation of AWS Spend. Understanding spends across services and allocation of cost to different services.
Cloud Cost transparency at the next level
What do you like best about the product?
Easy interface. Ability to integrate over 50+ telemetries and allocation for our org. Great self-service dashboard capabilities. Unlocking cost transparency at the ressource level makes it accessible from C-Level to engineer and is the key piece to enable FinOps throughout the organization. Great customer support team, post sales and constant product evolution is amazing! Implementation was very easy even given our highly complex telemetries for shared cost.
What do you dislike about the product?
We used to have some latencies in loading dashboards and explorer views, but this has been fixed several months ago.
What problems is the product solving and how is that benefiting you?
Enabling cloud cost transparency at scale down to the engineer. Business and tech KPI tracking throughout all levels of the org.
CloudZero Hero
What do you like best about the product?
CloudZero has been great since day 1. Y'all nail ease of use, implementation, customer support (pre and post sales), and is a fantastic platform for FinOps. We have over 358 users now too.
What do you dislike about the product?
Insights platform has a lot of work to do be done
What problems is the product solving and how is that benefiting you?
We'll be using CloudZero for a lot more than just Cloud Cost Management -> true business optimization is our goal through a comprehensive single pane of glass.
CZ review
What do you like best about the product?
the anomaly detection and kubernetes cost allocation are the 2 things I like best about CZ. The platform also enables cross functional collaboration
What do you dislike about the product?
Not 100% due to CloudZero but billing data can take long time to be populated.
What problems is the product solving and how is that benefiting you?
detailed visibility into cloud spending
Allows many users to build new dashboards and integrate more data compared to other BI dashboards
What is our primary use case?
What is most valuable?
The best part of CloudZero is the UI for creating dashboards. It allows many users to build new dashboards and integrate more data compared to other BI dashboards. Users can create custom settings for budget forecasting and make their own backend configurations independently without involving CloudZero's team.
What needs improvement?
There is a need for UI improvements. We are in discussions to provide feedback for changes and enhance the dashboard to match our requirements.
For how long have I used the solution?
Our company has been using CloudZero for around four to five months. It is a new product for us.
What do I think about the stability of the solution?
The stability is pretty good if you have some coding experience. However, certain unique keywords need to be studied initially.
How are customer service and support?
The support team is quite good. We are directly connected with the officers since we are making a complete configuration from scratch. Currently, there is no dedicated support team; we connect directly with the engineering team and officers.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before CloudZero, we were using Cloudability.
How was the initial setup?
The initial setup is straightforward and quite easy for us because we have good support and a finance account manager connecting with us.
What's my experience with pricing, setup cost, and licensing?
I'm not sure about the exact pricing since we have an enterprise segment. It is quite cost-friendly compared to other platforms.
What other advice do I have?
I would not recommend it to small setups. It is preferable for larger enterprises with significant financial needs on cloud platforms.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Used for compliance and tagging with cost optimization but have complex workflow
What is most valuable?
If you want to build, its workflow is very complex.
What needs improvement?
We wanted it for compliance and tagging purposes. They could not satisfy our needs because we were looking for something in a graphical form, like pie charts, and for untagged tech. We were applying various filters that they did not support. It is good for cost optimization but ineffective for tagging compliance and budget allocation.
I rate cost optimization as three-point five out of five. I give budget allocation a two out of five. Tagging Compliance is the main reason we decided not to go with it. I would rate it two out of five.
The tool charges one percent of cloud users, which is too much based on the capabilities they are providing.
What do I think about the scalability of the solution?
It's a scalable product. We started with a very limited set of data, but it is scalable.
How are customer service and support?
Support is fine. They are responsive and knowledgeable.
How was the initial setup?
It is deployed on the cloud.
What other advice do I have?
We have many other tools. Even among the many tools we have seen and evaluated, some have far better capabilities than Cloudability or others. So, every tool has its pros and cons.
Overall, I rate the solution a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
First Class Customer Service with a Highly Customizable Solution
What do you like best about the product?
CloudZero's real-time interactive usage allows for high adoption across our teams. We are able to quickly identify emerging trends giving our users fast insights with clarity on where to take action. The Dashboarding capabitlites allow for highly customized views so that we can focus directly in on key areas that we want our engienering teams focused on. Lastly, it is important to call out that our onboarding experience was top notch. We have been beyond impressed with the level of customer support we have received, not just in answering our questions but it proactive forethought to consider new ways to deliver value for our company.
What do you dislike about the product?
The highly customized features do require a longer learning curve compared with other cloud tools. However, the payoff is well worth what the visualations are able to produce.
What problems is the product solving and how is that benefiting you?
It is helping us identify spend anomolies, budget exposures and targeted ways to address high spend areas with a more optimized approach.
Simple Visibility into Complex Cloud Environments
What do you like best about the product?
CloudZero has an easy to browse interface for visualizing and representing your Cloud Costs to your key stakeholders. On top of it's interface, are the customizations that make it simple to update Dimensions which would otherwise require tagging efforts to be previously performed. The CloudZero FAM, is the unsung hero of CloudZero, bringing so much value to the organization from planning, to building out dashboards, and helping us achieve our business objectives.
What do you dislike about the product?
CloudZero, while having capabilities to encorporate multiple key integrations with Cloud Providers, has enabled us to add more sources of billing data to CloudZero through the AnyCost Billing data ingestion, but it still has some maturing to do, to enable a better user experience.
What problems is the product solving and how is that benefiting you?
CloudZero is our single pane of glass for all of our Cloud costs, and simplifies breaking down even the most complicated cloud cost visibility issues. This has greatly improved my companies capability to save costs, by identifying the key areas of costs that can be reduced. The cost of CloudZero has already been paid down by all of the savings we have been able to achieve, and then some.
Brings intelligence to a maturing area of financial management
What do you like best about the product?
Focus on unit economics and understanding that "every engineering decision is a buying decision". It is not enough at this point to simply understand volume and cost related to your cloud spend. Rather, CloudZero focuses on the unit economics associated to that spend, using your own real-world business data. What is your cost per "widget"? How do you optimize that cost per widget? This is where CloudZero excels beyond the competitors. The product provides you necessary context to make durable and data driven decisions.
What do you dislike about the product?
In our experience there have been no major issues with the product. That does not mean it is not perfect, however, the CloudZero team is top notch when it comes to seeking user feedback and actually doing something with it. Our feedback has resulted in numerous enhancements to meet our (and hopefully other customer) needs.
What problems is the product solving and how is that benefiting you?
CloudZero helps me to understand the cloud financial impact of engineering and user driven decisions.
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