We use the solution to centralize all processes.
External reviews
External reviews are not included in the AWS star rating for the product.
Sisense Review from a Mental Health Company
Solution for data teams without advanced requirements
Cloud version is fully managed by Sisense team and the implementation and maintenance is really transparent for the customer. Perfect for small data teams.
The utilization of Elasticubes for basic transformation operations has proven to be an efficient approach, facilitating smooth data manipulation and analysis. This has streamlined our data management processes and contributed to improved decision-making.
While the customer support provided by Sisense may not be exemplary, it is certainly above average. We have received timely assistance whenever required, and the support team has been fairly responsive in addressing our queries and concerns.
Moreover, Sisense's commitment to continuous integration of new features has been impressive. The regular introduction of innovative functionalities and tools has allowed us to stay updated with the latest trends in analytics, enabling us to leverage new opportunities and stay ahead in a competitive market.
Overall, Sisense has been a valuable asset for our organization, contributing significantly to our data analytics capabilities and providing us with the tools necessary to make informed business decisions.
Furthermore, although Sisense does integrate new functionalities, it still lags behind other solutions in terms of comprehensive offerings. The features provided by Sisense, while beneficial, do not match the robustness and completeness that we have observed in other analytics platforms. FIltering, data assets management and advanced dashboard features are an example of the weak points.
In our experience, we have found that other market solutions provide a more holistic approach to data analytics, offering a wider range of tools and functionalities that cater to a diverse set of business needs. This has underscored the necessity of exploring alternative options that can better align with our organization's requirements and provide us with a more comprehensive analytics solution.
Although Sisense has its merits, the current market demands a more competitive and comprehensive solution that can effectively address the evolving needs of businesses, and in this aspect, Sisense has room for improvement.
Most Flexible BI Tool on the Platform
There's some other minor quirks - Multiple people cannot design and edit a dashboard at once. You have to make your changes, then make someone else the owner of the dashboard before they can make their edits. Another thing that bugs me is when creating widgets you can't customize the type of join between tables, it's always an inner-join,
Brilliant to use! Slightly confusing if your not a developer
The analytics and data visualization features in Sisense are incredibly powerful. I can create highly informative and interactive dashboards that have greatly improved our data analysis capabilities.
What's even better is the level of customization it offers. I can tailor my dashboards and reports to suit my specific needs, adding widgets, charts, and other elements to make the data come alive.
Easy to use with powerful data visualization capabilities
A cloud solution to centralize and analyze all processes with technical support
What is our primary use case?
How has it helped my organization?
Before Sisense, we didn't have a single platform to monitor our performance data. As a performance advertisement organization, we needed a place to monitor all performances. Sisense helped us achieve this by pushing our data into one place. Now, anyone in the organization can analyze any data point they need without looking at multiple locations.
What is most valuable?
It is easier to get on board with Sisense because of their custom support team. You have a dedicated team to help.
What needs improvement?
Sisense is good in terms of visualization, but it has some drawbacks. For example, it doesn't have any way to sort or filter tables directly on the server side. Also, you can't have multiple tabs; it has a single dashboard.
Sisense has multiple levels of filtering, including similarities. Sisense has a huge customer base and is constantly adding plugins, so it is possible to create tables the way you want.
For how long have I used the solution?
I have been using Sisense for one to two months.
What do I think about the stability of the solution?
The product’s stability has no issue.
I rate the solution’s stability an eight or nine out of ten.
What do I think about the scalability of the solution?
30 users are using the solution, and we are planning to touch 100users mark.
I rate the solution’s scalability a seven or eight out of ten.
Which solution did I use previously and why did I switch?
We used multiple other solutions, including Google Looker Studio, Quicksight, Superset, and Google Sheets dashboards. We wanted to consolidate all data, so we switched to Sisense.
How was the initial setup?
Migrating our data to Sisense was not easy since we were in a very busy period, and there were some issues during the first few months. This prompted us to look for a super site and other solutions. We were able to figure things out with the support of the Sisense team. It was a painful process, but we are happy with the results.
The deployment took around two months and four or five people to complete.
I rate the initial setup a three out of ten, where one is difficult and ten is easy.
What's my experience with pricing, setup cost, and licensing?
The solution is not affordable for small businesses. It is cheaper for at least mid-stage startups to large scale. To get additional add-ons and plug-ins built by Sisense, we would need to purchase them as an extra package. There are also some extra costs associated with adding new profiles to Sisense.
I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What other advice do I have?
There are multiple stages of the availability. The first primary thing is cost. The second one is how large your data is and whether you want to research data in real-time or if it's frequency-based. There are much better solutions like Superset or Looker. If you look at consolidated data that refreshes regularly, like once daily, Sisense is definitely on the good side. It doesn't offer anything extra except for the good visualizations. Sisense is on top of the market. There is an associated brand value. If you want to share reports with the clients, that would also be easier.
We were evaluating Sisense, but the pricing was too high for us. We decided to try it and purchased an initial membership plan for 10 or 13 people. We worked directly with the Sisense team, but for a long time, we could not onboard our dataset. We explored multiple solutions, including onboarding a sample dataset first or directly catching the data through queries inside items. This is their primary KPI and USP - you can write questions in site settings and people. We tried to host this somehow, but all of our attempts failed. After multiple discussions, I could onboard the queries directly with the help of the support team.
We have dashboards all over the place. It was getting tough for us to track down where the information was. We needed a central location where all the dashboards are present. We were also hopeful that the AI features in Sisense could help us point to deeper insights that we cannot find ourselves all the time.
We were evaluating between Sisense, Superset, and Looker Studio. And I think Sisense is relatively fast compared to Looker Studio, for sure. Looker Studio also has some build problems, such as the inability to support custom queries. So, it's not a scalable solution for us.
One person currently does maintenance, but we are considering two or three for this job.
Overall, I rate the solution an eight out of ten.
Great working with sisense
Ease of use and integrating with cornerstone is very amazing.