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Great People, Great Support
What do you like best about the product?
The Sisense team is always ready to answer my questions. Meeting to share our concerns or demonstrate challenges always results in not only a solution, but also additional tips and opportunities to make our experience using Sisense even better.
What do you dislike about the product?
We are always pushing what Sisense does just a bit, upgrading to the latest release as soon as possible. It can be frustrating at times when new features don't work perfectly with our Sisense data cubes and dashboards, but the team is always there to help us figure it out and get the right solution in our hands.
What problems is the product solving and how is that benefiting you?
We are taking data from multiple manufacturing sites and combining it for a single view of the end-to-end process across the globe. We are able to create a unified view of our processes, demands and forecasted results.
Dustin's Review on Sisense
What do you like best about the product?
User friendliness. Very easy to use/learn
What do you dislike about the product?
Plugins and scripts not working with new versions of Sisense until someone goes in and updates/fixes them.
What problems is the product solving and how is that benefiting you?
We are solving system limitation problems. Systems we use have horrible analytics so we are using the raw data from multiple platforms, meshing them together via Sisense, and showing more complete pictures of performance and needed improvements.
Great customer experience. Very responsiveness.
What do you like best about the product?
Customer Support is very good and respon
What do you dislike about the product?
Functionality. Missing Functionality.123
What problems is the product solving and how is that benefiting you?
Crime Analytics
Recommendations to others considering the product:
Better functionality. There are too many feature gaps with competitive products (such as Tableau)
Great experience with some nuances
What do you like best about the product?
It's relatively intuitive and easy to use.
What do you dislike about the product?
There is no Left Join capabilities which causes issues when modelling data directly from a transactional db
What problems is the product solving and how is that benefiting you?
Providing dashoards with actionable insights to our customers. Before Sisense it was too difficult to visualize large amounts (multi-terabytes) of data
Recommendations to others considering the product:
Without easy Left Join capabilities, be sure you will have your data structured in a way that will return all needed rows from your transactional DB.
Great Analytics tool, Easy to learn and easy to use
What do you like best about the product?
DAshboard creation made easy and simple. Good Customer support
What do you dislike about the product?
The infrastructure cost to set up and maintain.
What problems is the product solving and how is that benefiting you?
Financial analytics
Recommendations to others considering the product:
If you have a properly designed Cube, then analytics becomes very easy to the end user who doesn't need any knowledge on analytics.
BI tool useful for creating dashboards, however not all functions are intuitive.
What do you like best about the product?
Very good at displaying basic widgets, such as graphs and charts. I like the web implementation aspect of this software. The mobile app is nice and works much better than some other BI tools that are in circulation.
What do you dislike about the product?
Mapping is lacking in its current state.
What problems is the product solving and how is that benefiting you?
Display KPI to internal/external clients across a variety of clients and programs.
Recommendations to others considering the product:
This BI tool does a great job of displaying basic metrics, however it's "more complex" widgets sometimes fail or are not user friendly. In order to use Blox (for example) you need to be versed in JSON, in order to have state boundaries on a map, it appears we need to pay for a plugin for that to be displayed, whereas this comes standard almost anywhere else.
Useful and intuitive
What do you like best about the product?
Simple and intuitive. Seems to be easy to work with according to some of my development mates
What do you dislike about the product?
Sometimes does not allow you to do exactly whatever you want and one needs to adapt
What problems is the product solving and how is that benefiting you?
Simple dashboards for metrics about our data to share with the customers. Customers pay for them.
Overall very good experience and learning everyday
What do you like best about the product?
I'm not an advanced user, meaning I mostly create metrics and dashboards with existing databases. What I like best is how Sisense is smart and thus easy in the creation of metrics and how the data visualization options are great in terms of variety and beautiful in design.
What do you dislike about the product?
The online community is still not very strong and occasionally I struggle to find tips on how to solve problems online. Sometimes it's just a minor issue that would not require support from the IT teams if the online support was more helpful.
What problems is the product solving and how is that benefiting you?
Mostly providing better visibility to business executives on revenue and margin trends. It has helped us being more efficient as we don't concentrate the information anymore and we don't have to create weekly updates anymore. I'm sure it also helps business executives make better decisions taking into account the context that they have and sometimes we don't.
Downtime, data concerns
What do you like best about the product?
Ease of visibility, clarity of data presentation
What do you dislike about the product?
Slowness, filter bugs (e.g., error if you try to filter data by month; you must open the jump-to dashboard and then filter). Also, the most important information to me isn't included in the primary widgets - but that decision is above my pay grade.
What problems is the product solving and how is that benefiting you?
More comprehensive access to data for multiple clients instead of our previous reporting solution which was client-specific. We now have the ability to provide access to our vendors and they can run their own productivity and TAT reporting, which is a big time saver.
good product. Lot of good capabilities and also support team has been very helpful
What do you like best about the product?
White labelling
Embeddability
Ability to work with various data souces
Embeddability
Ability to work with various data souces
What do you dislike about the product?
Extensability in terms i can extend to support more data sources
Different feature for Live connect and other options for data sources
Different feature for Live connect and other options for data sources
What problems is the product solving and how is that benefiting you?
Reporting specific to product. Ability to customize for different client needs
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