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Sisense is a game changer for our business
What do you like best about the product?
Sisense is super easy to use, both for my business users who get access to beautiful dashboards, but also for my insight team because of the seamless data integrations
What do you dislike about the product?
None. I have had no major issues using Sisense
What problems is the product solving and how is that benefiting you?
- Visualising business performance and providing drill paths / filters so that it is easy for management to explore and identify performance issues
- Allowing sales people to identify active users of our product for targeted engagement activity
- Allowing sales people to identify active users of our product for targeted engagement activity
Different ways to present your data to customer. Helps in bringing more insights of your data.
What do you like best about the product?
I personally liked the way dashboards work in Sisense. The way all the columns are coming in filter and the data is already de-duped.
What do you dislike about the product?
There are bugs and those bugs are coming back all the times. I feel this bugs resolution should be available in community or documentations.
There are few improvements needed in elasticube, it does not allow me to undo-redo changes. I have to do those manually. Also when using custom tables and changes in base tables you have to modify custom tables even when the query will work fine.
There are few improvements needed in elasticube, it does not allow me to undo-redo changes. I have to do those manually. Also when using custom tables and changes in base tables you have to modify custom tables even when the query will work fine.
What problems is the product solving and how is that benefiting you?
Once Sisense is setup, showing insights of data is is easier. I feel now we can give users more control on how they want to see data.
Great product, great team - helped us unlock our data's potential
What do you like best about the product?
Implementing Sisense has allowed us to re-imagine how we access our data. It has empowered our analysts and consultants, whilst de-coupling their work from that of our developers. Our clients like the professional look and feel, as well as the speed and responsiveness. The "Jumpstart" programme was a godsend when it came to training our consultants and analysts to use the new tool. As a bonus, we are able to rapidly explore new data sets with minimal development time.
What do you dislike about the product?
Mongo DB support was less mature that we'd expected and we've had some hiccoughs along the way. Also, whilst the Jumpstart programme and the support teams were individually excellent, we have fed back that these could benefit from being more closely aligned during the onboarding.
What problems is the product solving and how is that benefiting you?
We wanted to deliver best-in-class analytics without re-inventing the wheel. Our data is hugely powerful, but producing reports to effectively utilise this power was proving a highly time-consuming task. With Sisense we have empowered our consultants and analysts to produce their own reports and release these directly to our customers.
Great Tool
What do you like best about the product?
It has a very small learning curve and it's really easy to use. It has a really good performance and at his plenty of applicable use cases, the deployment is very simple and it's easy to rebrand, also the Administration is pretty easy, and it's built to hit the ground
What do you dislike about the product?
Sometimes the amount of widgets available is a little bit too restrictive, and the availability to use formulas seems a little restrictive, but it is offset by the ease of use.
What problems is the product solving and how is that benefiting you?
Data modeling is really easy and user adoption is really easy.
Great experience, very user friendly
What do you like best about the product?
Very easy to hand to non technical staff.
What do you dislike about the product?
Printing. This is the number 1 BI software out there if the ability to print is enhanced.
What problems is the product solving and how is that benefiting you?
FP&A BI, and its been great to onboard new employees.
Analyst & Designer Perspective
What do you like best about the product?
The ability to pull internal and external data sources together. Create your own computed fields and tables. Works really well with large datasets. Design features and options are fantastic. They have really thought through the bulk of formulas that would be needed for most use case scenarios, including those for more granular and rich data purposes like regression analysis. Ease of use has been really important for our user base, and Sisense makes this really simple via integration of Single Sign-On, default filters, pulse alerts, reporting options, and more. More than anything, customization has been big for us. The ability to change everything from our elasticube setup to creating random test dashboards or new visualizations of the data to potentially roll out to our system, Sisense gives us complete freedom to work with our data in whatever way makes the most sense for us.
What do you dislike about the product?
New releases tend to have a lot of bugs to work out, so we usually end up waiting a while to upgrade, and even with waiting, we still usually have some fallout that tends to impact at least one of our data connections to some extent. That fallout usually requires a few weeks minimum of trying to resolve the connection issue, and getting our data to line back up.
We have also found a couple of very random instances with the pre-built functions, where they don't actually work the way they should, and upon submitting a support ticket, support confirming they duplicated the issue and agree it doesn't perform the function it should, all that we have been told is that it is in someone else's hands now and when they can get to it (if it's important enough) they will try to resolve the issue. But interestingly enough, the function (that doesn't perform the function it should perform) isn't removed from the functions list in the design/admin view.
It would also be great if Sticky filters was an option with the regular license, and not an add-on. This should just be a general feature.
We have also found a couple of very random instances with the pre-built functions, where they don't actually work the way they should, and upon submitting a support ticket, support confirming they duplicated the issue and agree it doesn't perform the function it should, all that we have been told is that it is in someone else's hands now and when they can get to it (if it's important enough) they will try to resolve the issue. But interestingly enough, the function (that doesn't perform the function it should perform) isn't removed from the functions list in the design/admin view.
It would also be great if Sticky filters was an option with the regular license, and not an add-on. This should just be a general feature.
What problems is the product solving and how is that benefiting you?
We are a franchise system across the entire US and it can be difficult to provide 1-on-1 personalized training to each staff member in our system who needs to, not only access all of the different web sources and databases that we use, but also understand what the data means and make quality business decisions from that data. Using Sisense allows us to provide all of that data in a single place (instead of eight different browser tabs). It is up-to-date, easy to interpret, and easy to create reports to share with their team members. Usage Analytics has also been really great for our internal team, because it lets us know what dashboards our users are engaging with most and least, which helps us understand what data that find useful, and where we may need to change how we are visualizing the data, or what data we are providing our external teams.
Director of Enterprise Systems
What do you like best about the product?
The product is very easy to implement and create dashboard quickly. Support team is extremely knowledgeable and responsive to issues that arise with the software.
What do you dislike about the product?
None that I can think of at this moment.
What problems is the product solving and how is that benefiting you?
Currently we are using Sisense for all of our Financial reporting bringing together Sales, Payroll and CRM data. Soon we will be pulling in other data streams and building out the product to become our overall "One Stop Shop" reporting tool for the company.
Previous On-prem User - Now Cloud User - Love it Even More
What do you like best about the product?
Dashboard Ease of Use for Designers
Intuitive Filters for internal Users and Customers
SQL Language Support in Elasticube Designer
Support for DB2 Connections (over JDBC)
Community User Forum
Add-on Support (with a ton of pre-built available either from sisense or the user community)
API Support
Intuitive Filters for internal Users and Customers
SQL Language Support in Elasticube Designer
Support for DB2 Connections (over JDBC)
Community User Forum
Add-on Support (with a ton of pre-built available either from sisense or the user community)
API Support
What do you dislike about the product?
Really just nit-picking at this point. Joining data sources is only an "inner join." Easy enough to workaround with data normalization and/or custom SQL tables (that do allow outer joins).
When we were on-prem, we relied heavily on emailed reports with PDF attachments. The reports within the email body looked fine, but the PDF formatting wasn't the greatest. This may be resolved in newer versions. Since we've moved to the cloud, users can access reports external to the network on their phone - the responsive site looks great. No need for PDFs.
When we were on-prem, we relied heavily on emailed reports with PDF attachments. The reports within the email body looked fine, but the PDF formatting wasn't the greatest. This may be resolved in newer versions. Since we've moved to the cloud, users can access reports external to the network on their phone - the responsive site looks great. No need for PDFs.
What problems is the product solving and how is that benefiting you?
We used Sisense on-prem for a 3 year contract. This was the first BI tool for our company as they were realizing the value of a data driven business. We were able to automate many of our manual operational reports that we were previously not able to automate. As a transportation company, trailer load percentage is vital - We are able to use sisense to see real-time load factor as the trips are being planned, rather than after the fact and hoping for better results "next time." All of our reports were internal until recently. With the need for customer facing reports, we chose to extend our contract going with Sisense's cloud solution. We are still in the early stages there, but enjoying the results. Sisense uses AWS for their cloud platform - zero downtime so far and the performance is much better than our on-prem.
Recommendations to others considering the product:
When we first started, connecting to DB2 was a bit of a task (connection strings), but that has been resolved in later versions. I would just highly recommend giving Sisense a shot. I had never heard of it prior to using it, but it far exceeds expectations.
Amazing product with great customer service
What do you like best about the product?
The cubes and the ability to join multiple sources within a cube
What do you dislike about the product?
The memory management on sisense server.
What problems is the product solving and how is that benefiting you?
Visibility into the system.
Reports to check our volume
Analytics platform
Reports to check our volume
Analytics platform
Ease of use both for developers and also business users
What do you like best about the product?
Sisense is a really powerful analytics tool that allows connecting to several data sources easily on the fly and run complex calculations without the knowledge of SQL
What do you dislike about the product?
I wish Sisense offers better mobile functionalities
What problems is the product solving and how is that benefiting you?
We use Sisense across several cross functional teams like Sales, Marketing, Finance, Distribution, Compliance for a wide range of business analytics.
Ease of launch the platform for wide range of audience.
Ease of launch the platform for wide range of audience.
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