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Very Powerfull and Easy to use.
What do you like best about the product?
Sisense has come along way since it I first implemented it. And has only gotten better, as they listen to the end-users concerns and implement them.
What do you dislike about the product?
Its a be quirky at times for reasons I dont understand. But that the nature of all software
What problems is the product solving and how is that benefiting you?
We are solving big data collection and representation issues. They wait they can quickly and easily process data is quite an asset.
Sisense offers great ways to integrate and display data essential to your business
What do you like best about the product?
Visualization of data for customers to see
What do you dislike about the product?
A little on the expensive side, but the quality of service/product is hard to beat
What problems is the product solving and how is that benefiting you?
Sisense has allowed our business to create various reports/metrics for our internal users and to show data to our customers
People love what I'm doing but it's not without it's efforts.
What do you like best about the product?
I think the column data type conversions are neat.
What do you dislike about the product?
Off the top of my head. . . .the documentation is wide but very shallow. For all the magic and insights Sisense provides people still have infinite expectations - that's on our end. I also dislike the singular INNER join options without having to write a custom query.
What problems is the product solving and how is that benefiting you?
Inventory, shipping and order fulfillment inefficiencies. Analyzing our call center data in new ways as well financial tracking and replacing custom built reports.
Great product and above-and-beyond support
What do you like best about the product?
- We picked Sisense due to the ease of use (Single stack, intuitive UI) and that has proven to be as good as we hoped
- Support has been absolutely great. In addition to help-desk level support being knowledgeable and supportive, the customer representatives assigned to our account really do go out of their way to help us be more successful as an organization.
- Once we got the baseline hardware setup resourced appropriately, we have been able to add more load without degradation in performance
- Support has been absolutely great. In addition to help-desk level support being knowledgeable and supportive, the customer representatives assigned to our account really do go out of their way to help us be more successful as an organization.
- Once we got the baseline hardware setup resourced appropriately, we have been able to add more load without degradation in performance
What do you dislike about the product?
- We have had our share of bugs to work through. If support wasn't so good, this would be more of an issue, but the great support usually means this is something we can work through.
- Some really exciting new features related to AI and other processing send data off the server. As a healthcare shop, we are unable to take advantage of some of these features so it would be helpful if those services could be covered by a BAA.
- There are some little things, like folder ownership, that seem minor but impact our workflows. I think Sisense has these on the roadmap and I have confidence they will get done eventually, but they are working on so many advanced features that I worry these little things will take some time.
- Some really exciting new features related to AI and other processing send data off the server. As a healthcare shop, we are unable to take advantage of some of these features so it would be helpful if those services could be covered by a BAA.
- There are some little things, like folder ownership, that seem minor but impact our workflows. I think Sisense has these on the roadmap and I have confidence they will get done eventually, but they are working on so many advanced features that I worry these little things will take some time.
What problems is the product solving and how is that benefiting you?
- We have been able to leverage Sisense to improve outcomes for our healthcare customers in a number of areas: operations, financial, and clinical.
- We are able to securely operate with multiple tenants, giving each their own protected, secure space on the server but also make it easy for our analysts to support multiple customers
- We are able to securely operate with multiple tenants, giving each their own protected, secure space on the server but also make it easy for our analysts to support multiple customers
Recommendations to others considering the product:
- I don't know much about the new periscope integration, but previously Sisense didn't have a lot of ETL capabilities so we do that outside the system. Make sure you have that capability
- Be ready to spend some time with support. They are great, but you need to have that time set aside.
- Be ready to spend some time with support. They are great, but you need to have that time set aside.
Powerful tool backed up by good support
What do you like best about the product?
Ease of use, implementation and build process is fast. Support teams offer a good service.
What do you dislike about the product?
Some of the documentation could be expanded.
What problems is the product solving and how is that benefiting you?
Sisense has been a help in allowing us to answer questions fundamental to our business
Recommendations to others considering the product:
Spend time planning the implementation to ensure you get the best results
Sisense is a powerful, robust, and delightful analytics solution to implement for our clients.
What do you like best about the product?
The flexible and scalable data model / SQL layer is the most attractive component of the solution. Additionally, the row-level security filtering data model options makes offering distributed analytics to large organizations a breeze.
What do you dislike about the product?
The widget suite is somewhat limited at this time. I also think some functionality improvements to BloX is necessary before I would give them an A on the presentation layer of data visuals.
What problems is the product solving and how is that benefiting you?
Distributed analytics at scale, in a custom, branded environment.
VP review
What do you like best about the product?
As an OEM the Sisense platform gives us the flexibility to offer BI tools both as a stand-alone product and embedded into our web application. The Sisense support has been helpful. The availability of plug ins and custom development are an advanatage.
What do you dislike about the product?
Migrating from the Windows platform to Linux, along with using the federator, has been long, time consuming and delayed our role out. Their pricing model for OEMs makes it difficult to have good margins.
What problems is the product solving and how is that benefiting you?
Creating BI for our customers. The ability to correlate various data points into useful information, both for our customers and internally, has been a benefit driving decision making.
Sisense is a very nice BI tool.
What do you like best about the product?
I like the Elasticube Manager because you can connect data from multiple sources.
What do you dislike about the product?
I dislike that when you create a pivot table it automatically sort in ascending order.
What problems is the product solving and how is that benefiting you?
In our company we don't have a data warehouse or a data lake yet and we are using sisense to connect our databases.
Exceptional BI Tool That's Constantly Expanding
What do you like best about the product?
The thing about Sisense that I like best is that they're constantly improving and adding features. Obviously their acquisition of Periscope is a massive part of that, but even before the acquisition they were constantly improving and adding things at no additional cost. Specifically, they've continually improved their pivot table widget to increase performance. When you're running a pivot that manages so much data, it's nice that they're aim to increase performance without being asked or without any additional cost. There's also some great built in advanced analytics options, including regression analyses. There are a vast number of native connections and a lot more available utilizing CData connections. Sisense Custom SQL is intuitive and powerful and allows you a lot of flexibility transforming data within the tool to save on database/ETL costs/bandwidth. And Sisense support is incredibly helpful as well with generally quick turn around times - and almost immediate turn around times for business critical issues. There are so many features provided by Sisense that allow it to be the one stop platform of a data driven company.
What do you dislike about the product?
One of the very few things I dislike about Sisense is the lack of support for community created plugins. That's probably unfair since they allow the integration of community created plugins in the first place. I also understand that there are a lot and it's not their obligation or responsibility to manage them, but there are a few that are very helpful and very frequently used and it would be impressive if they'd adopt them and take them on as a supported feature. I also wish there were some more customization options in regards to the Sisense layout and using it as the end user facing reporting platform. Sisense looks very clean and is very intuitive, but it's obvious its primary function is to be embedded into other software. Currently we just have a Production folder where the organization can find reports ready for consumption and having some kind of end user landing page that was different from development would help put Sisense over the top.
What problems is the product solving and how is that benefiting you?
We've been able to automate almost all of our manual reporting which saves countless working hours across the company and allows several departments instant access to raw data and data visualizations to help them make real-time business decisions. We have multiple dashboards support our call center teams - sales and customer service. We have marketing dashboards that serve both our internal marketing specialists as well as some of our external partners so we can be aligned on expectations and performance. Specifically, our summer sales force is a massive part of our growth strategy and currently we're able to track our summer sales reps from their recruitment through their assignment and arrival at an area all the way through their sales performance which allows for insights into specific bottle necks and staffing management. We're utilizing Sisense in every aspect of our business.
Recommendations to others considering the product:
Sisense is unique in that it serves the needs of robust, established businesses as well as small, start-up companies and has pricing to match. While it may not be the absolute best in class for larger customers, the value is worth consideration. So far there has been almost no use cases for which Sisense doesn't have a solution, though some implementations are more difficult than others. For smaller or younger organizations, Sisense is an exceptional partner for beginning a journey to being a data driven company. Their onboarding process is well structured and they are as involved as you'd like them to be and they aim to immediately provide ROI from day one. Our preference is to rely more on our database connections and do more of our data transformations using SQL, but their options for creating custom tables and fields within cube models are tremendous. You could do all your data cleansing and transformation within Sisense if need be, and for data sources that require no transformation they provide a LiveConnect option as well which operates more similarly to other major BI tools. Sisense is also data source and product agnostic, which allows for a lot of flexibility. I would definitely recommend considering Sisense as your BI solution.
Great Business Intelligence for SaaS Platforms
What do you like best about the product?
Connecting data sources, building data models, and manipulating data are made easy with Sisense. The user-friendly interface is great for both us and our clients and allows us to quickly build the analytics that our clients need. We were also able to customize the look and feel of the embedded dashboards to closely match our platform. Additionally, consultants were on hand throughout our implementation process to guide us in using the platform.
What do you dislike about the product?
We occasionally encountered performance difficulties, but nothing that couldn't be sorted out by support reps.
What problems is the product solving and how is that benefiting you?
We are embedding Sisense into our platform to help our clients understand their data more intimately, and help them make more informed decisions.
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