I use the solution in my company for identity governance in my projects.
Saviynt - Identity Cloud
SaviyntExternal reviews
External reviews are not included in the AWS star rating for the product.
IGA tool implementation
Saviynt_LF
2. All features configuration, limitations and troubleshooting steps are documented under Saviynt Documentation portal, which is great help.
3. Easy to track the access and generate reports using analytics.
4. Thanks Saviynt support team, always reachable and get the issue addressed.
2. Access is automated and is provided intime; manual intervention is stopped.
3. Stronger security
4. Better customer and user experience.
5. Better control over users and data.
6. Easy to review access
Easy to use, developer-friendly, and simple to integrate with other applications
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the ease that it provides for the approvals and also for the end users, especially for the way they can submit self-service requests through the tool. The product also has some features like certifications, which are generally very helpful for projects where you kind of perform the access reviews for people.
What needs improvement?
Considering the shortcomings of the tool, I would say that the training part of the product needs improvement. The information that Saviynt provides in the training sessions can be a little more professional with respect to the slowness that we generally experience with Saviynt, that the total at times slow. Saviynt needs to work on the slowness of the product and try to streamline it so that there are no further hiccups in the solution from the slowness part that users face generally.
I don't find anything that needs to be addressed in the tool presently because I know that there might be more functionalities in the tool that I haven't explored yet. As of now, the tool looks good to me.
It would be better if Saviynt's support team takes less amount of time to fix any issues for the tickets submitted by the users.
For how long have I used the solution?
I have been using Saviynt for a little over four years.
What do I think about the stability of the solution?
Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
As the tool is on the cloud, the tool will always offer scalability and availability.
I think the tool is good for medium and large companies.
How are customer service and support?
I have not contacted the technical support of the product, but from what I heard from my peers, I can say that there are quite a few requests that are open with Saviynt's support team, and it is something that I have been hearing for every project.
How was the initial setup?
The product's initial setup phase is simple.
I haven't come across the deployment, as it is something that happens at the initial phase of any project.
The solution is deployed on the cloud.
Which other solutions did I evaluate?
I can compare Saviynt with SailPoint. Saviynt is better than SailPoint as it is a more developer-friendly product. It does not require you to do too much coding. For people who are not completely into the core development side, where they have to code everything, I would say Saviynt is something that gives many out-of-the-box functionalities. The tool is very developer-friendly and easy to use. I heard that in SailPoint, more customizations are available for business analyst kind of roles. It is really difficult to manage the stakeholders when you have too many customizations available. From a developer-friendly point of view, I would rate Saviynt as having better grades than SailPoint.
What other advice do I have?
I do not frequently work with risk analytics capabilities. I have rarely come across the functionality.
The tool is very easy to use since it is developer-friendly. Integrating applications using Saviynt is easy.
In our company, we generally integrate in-house tools and applications that are built for my projects. I haven't integrated any related applications with Saviynt yet. Integration of the tool is something that varies from project to project. It completely depends on the clients' requirements. In the couple of projects I have worked on till now, I haven't seen a requirement where we have integrated the tool with AI.
I can recommend the product to others.
I rate the tool an eight out of ten.
Used for IAM, IGA, MFA, SSO, and access management
What is most valuable?
Saviynt is used for the greenfield implementation for the whole IAM, IGA, MFA, SSO, and access management.
Saviynt has been upgraded to EIC (Enterprise Identity Cloud). Currently, I manage more than 200 Saviynt customers who are migrating from their legacy applications on-premises to EIC. I help them upgrade from legacy applications to newer ones. Most customers are into access management, and I help them with application onboarding, giving access to their users, SSO, and MFA.
What needs improvement?
The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers.
While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.
For how long have I used the solution?
I have been using Saviynt for five years.
What do I think about the stability of the solution?
I rate the solution an eight out of ten for stability.
What do I think about the scalability of the solution?
As a system integrator, I am handling around more than 200 customers.
How was the initial setup?
The solution’s initial setup is very straightforward.
What's my experience with pricing, setup cost, and licensing?
Saviynt offers different plans, including platinum, gold, and silver license models. The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly.
What other advice do I have?
For a simple greenfield implementation, around six people are needed, including project managers, architects, software engineers, and testers. The number depends on the environment where you want to deploy the solution. For 1,000 users with 100 applications, you would need a six-member team for three months.
The solution provides a good return on investment. It saves a lot of time and money, thereby affecting our CapEx and OpEx.
Overall, I rate the solution an eight to nine out of ten.
Comes with an user-friendly GUI that is straightforward for users and admins
What is our primary use case?
We use the product in our company from an internal perspective.
What is most valuable?
One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use.
Its valuable features include workflows, data management, and cloud integration capabilities.
What needs improvement?
According to feedback I've received, some users prefer SailPoint over Saviynt in real complex environments. SailPoint has its provisioning platform. Complex integrations may pose challenges in scenarios like a large bank with thousands of users, making SailPoint a preferred choice for some.
For how long have I used the solution?
I have been using the product for three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The tool is scalable. You will just have to add clusters to scale up.
How are customer service and support?
I haven't contacted technical support yet.
What's my experience with pricing, setup cost, and licensing?
Saviynt's pricing is reasonable.
What other advice do I have?
Regarding integration capabilities with other IT systems, I believe Saviynt is effective, as they offer integration with several prebuilt solutions. However, I haven't handled the integration aspect personally, as our experienced technical team takes care of those tasks.
We collaborate with leaders in the market and have extensive experience working with a variety of prominent companies. Our clientele includes government institutions, private sector entities, mining companies, airlines, and companies in the banking and financial sectors.
I rate the overall product an eight out of ten.
Enables enterprises to secure applications, data and infrastructure in a single platform for Cloud (and Enterprise
What is our primary use case?
It serves for identity management in the government sector.
What is most valuable?
Saviynt provides built-in access recommendations, while SailPoint IdentityNow offers access recommendations through a separate AI integration that requires additional licensing. Saviynt functions as a unified platform for various business operations, consolidating user and access data from multiple sources into a single platform. This allows for leveraging the same user base and data across different business functions, including access governance, privileged access management, data access governance, and third-party access governance. In contrast, SailPoint is a decoupled tool, requiring separate integration for managing access and permissions, especially for unstructured data. Saviynt's approach is more integrated and streamlined, providing a unified platform for access to recommendations and various business operations.
What needs improvement?
Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet.
For how long have I used the solution?
I have been using Saviynt for the past 1 year.
What do I think about the stability of the solution?
Saviynt is widely used in the market with a large customer base. However, we often observe a relatively higher ratio of bugs. Despite this, both Saviynt and IdentityNow regularly release patches or upgrades, usually around four to five times a month. Clients can choose the appropriate version based on their applications and integrations, and it is generally recommended to go for the latest release. However, clients may stick to their current version if it already suits their needs. Upgrades are requested when identifying bugs or if a later patch addresses specific issues. Both Saviynt and IdentityNow are stable products, and any observed bugs are reported and managed through tickets and future releases.
What do I think about the scalability of the solution?
How are customer service and support?
I haven't directly interacted with them, but we do communicate if any functionalities are not working as expected or if there are gaps in understanding the functionality. We maintain contact with them throughout the project lifecycle, interacting with them as needed, whether it's for settling minor issues or addressing more critical ones.
How was the initial setup?
Saviynt handles all aspects of installation and deployment for us. As a SaaS product, we have no control over product upgrades or installations.It's a SaaS product, not deployed as SaaS. A tenant is essentially an instance created for each of our customers, provided by Saviynt itself.
What's my experience with pricing, setup cost, and licensing?
If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial.
In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's lifecycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, and alerts, and identifying potential risks.
What other advice do I have?
The choice of software depends on your infrastructure. If your current setup is entirely on-premise, I would recommend opting for IGA. It offers more flexibility and compatibility in such a context, although it also supports cloud integrations. Conversely, if your infrastructure is purely cloud-based, such as being a recently established company fully operating on the cloud, a SaaS product like IdentityNow or Saviynt would be more suitable. Additionally, the decision may be influenced by the size of your employee or user base.
In terms of solutions and features, it's definitely a ten. However, when considering flexibility, feasibility of integrations, and from a developer standpoint, I would lean towards Saviynt. So, for an overall rating, I would prefer to assess each category individually rather than generalizing. If I were to rate Savient as a total product, it would be around eight or nine. From the employer's perspective, considering that it helps mitigate and identify various challenges, I would give it a decent rating of eight or nine.
Helps with identity governance and access provisioning
What is our primary use case?
We use the product to manage the identity life cycle in our organization. It also helps with identity governance. When our company has a new joiner, we use Saviynt to provision new account.
What is most valuable?
Saviynt is easy to configure and manage.
What needs improvement?
The tool is difficult to migrate.
For how long have I used the solution?
We have been using the solution for two and a half years.
What do I think about the stability of the solution?
Saviynt is stable.
What do I think about the scalability of the solution?
The tool is pretty scalable. My company has 60,000 users for Saviynt.
How are customer service and support?
The tool's premium support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
Saviynt's setup was easy and took two months to complete. Setup is fast but took time for us because we are not a small organization.
What's my experience with pricing, setup cost, and licensing?
Saviynt's pricing is acceptable and licensing costs are yearly.
What other advice do I have?
I would rate Saviynt an eight out of ten. You need to understand your business requirement and pay for the features that you require.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Saviynt: the Ideal IDM
Rich in features
Seamless integration with SAP
Security features
Access risk assessment feature
Access Certification feature