I work with Saviynt in various industries, including banking, financial, healthcare, pharma, and education.
Saviynt - Identity Cloud
SaviyntExternal reviews
44 reviews
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Robust IAM Solution with Seamless Integration
What do you like best about the product?
I appreciate Saviynt's integrations and usability, which made it easy for us to adopt. The documentation was excellent, facilitating a smooth self-implementation. Saviynt effectively manages and monitors identity and access management, integrating seamlessly with my systems like the active directory, ticketing, and collaboration tools. Its usability, integratability, and scalability make it ideal for global enterprises.
What do you dislike about the product?
Nothing as such as the solution integrates abs scakes well
What problems is the product solving and how is that benefiting you?
I use Saviynt for identity and access management, solving security risks by preventing unauthorized access and managing my entire workforce's identities. Its integrations, scalability, and automation streamline processes and enhance collaboration.
Smooth Setup, Organizes with Low Latency
What do you like best about the product?
I appreciate the smooth setup process of Saviynt; it was seamless and hassle-free. The software helps me stay organized and provides ease of login along with continuous analysis and completion. I also value its compensability and low latency, which enhance my experience.
What do you dislike about the product?
I find the user friendliness of Saviynt lacking. It could be improved to be more intuitive and accessible.
What problems is the product solving and how is that benefiting you?
Saviynt keeps me organized with ease of login, continuous analysis, completion, compensibility, and low latency.
Has delivered strong identity automation while support response could be faster
What is our primary use case?
What is most valuable?
Some of the best features of Saviynt are that it is a complete IGA package and, compared to others, it is one of the leading solutions for identity governance solution, as seen in Gartner. A majority of the companies are utilizing Saviynt and SailPoint.
Their analytics-driven approach has helped with identifying potential risks because they have comprehensive capabilities. With this analytics-driven approach, they have features that handle human and non-human identity threats, although I'm not certain how they implement it. With the new releases, they have built-in AI automation, and they provide excellent analytics reports through AI.
What needs improvement?
Compared to other vendors, Saviynt's Privileged Access Management feature is not complete. They have an inbuilt PAM solution, but they are not capable of handling all PAM solutions because they have very limited features. They have different vendors for PAM solutions, such as Delinea and CyberArk, which have dedicated solutions for PAM. Compared to those vendors, Saviynt is only at 50% capability. IGA is their strong suit, but PAM capabilities are very limited.
For how long have I used the solution?
I have spent considerable time with Saviynt as we are partnering with them for more than five years.
What do I think about the stability of the solution?
The stability of the product is satisfactory because there is no downtime. It handles operations through different disaster recovery phases in the backend. They operate the service model across different time zones, and there is good stability without downtime.
How are customer service and support?
Their support deserves a rating of seven out of ten. They respond consistently, but they are somewhat lacking in troubleshooting due to a shortage of support staff.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Saviynt is instantaneous. If you request the vendor, they can provide access, as it is a license-based purchase.
What about the implementation team?
For deployment, there is no need for development with Saviynt. It is a predefined, built-in package, and we can utilize everything with the out-of-the-box connector. Once we get the product, we can handle the implementation from our side.
Which other solutions did I evaluate?
Pricing for Saviynt, compared to SailPoint, is more competitive.
Saviynt is less expensive than SailPoint. Saviynt is superior because it is user-friendly, and their fundamental phenomena are no-code, low-code, which means no customization is needed for the implementation part. However, SailPoint needs extensive customization in terms of implementation. Price-wise, SailPoint is costlier, but organizations choose either solution based on their requirements. All finance and banking sectors prefer SailPoint because they have both on-premises and cloud solutions. While Saviynt also offers cloud and on-premises options, SailPoint has a superior on-premises solution called IIQ, which is why finance and banking industries prefer SailPoint.
What other advice do I have?
With either SailPoint or Saviynt, I utilize this product, as do some of my clients, with AWS as a main cloud provider. We are not using AWS; we were using only Saviynt. We never used AWS because we don't have any customers for AWS.
Saviynt likely uses an AWS server for their database, though I'm not certain how they utilize AWS services.
The cloud-native capabilities of Saviynt contribute to enhanced cloud security as they are operating a cloud-based solution. Saviynt's capabilities for automating user provisioning and access are excellent, and their IGA functionality is perfect.
The specific details about their IGA capability show excellence in terms of automated onboarding, off-boarding process, and JML processes, making it a strong solution in this market.
I rate Saviynt 8 out of 10.
Offers responsive support and moderate pricing for streamlined identity management
How has it helped my organization?
Based on my experience working with Saviynt, they deserve a rating of nine because they are very responsive to support. More than resolving issues, their responsiveness to concerns is exceptional.
What is most valuable?
Partnership and expanding the identity scope are valuable features, particularly in touching aspects of authentication. When presenting to the board or leadership who have experience with Unix, Linux, OS, and Windows, discussing multiple products for identity solutions can be challenging. Currently, one needs to discuss Open Text for identity account management, Saviynt for identity governance, another solution for single sign-on authentication, and DigiCert for certifying authority. The portfolio could be expanded to provide a comprehensive solution where three actions on identity and access management can be handled by SailPoint, Saviynt, or Okta.
The pricing of Saviynt is moderate compared to other players such as Open Text or Oracle, which had huge volumes. Saviynt's operational costs and other aspects have been clarified. Compared to Oracle's significant costs, Saviynt's products are quite convenient. Saviynt could expand into authentication, the single sign-on market, and multi-factor authentication. The authentication market presents significant opportunities where they could bring additional controls under their umbrella.
What needs improvement?
One area for improvement is Saviynt's training platform. They could enhance their training arrangements for partners and build a stronger partnership environment. When discussing Azure or AWS-related products, I have observed many local partners entering the market successfully. Saviynt needs to increase their partnerships with local players to penetrate the market more effectively. They can focus on product development and announcements while partners could manage sales and provide services and support.
A potential weakness in Saviynt stems from my experience as a customer. While one product performed excellently, another was quite complex with code dating back 15 years. They might benefit from having an even stronger technical team to understand historical context. Although they already have industry veterans with 20 years of experience, having additional identity veterans or strong identity presence would provide a competitive advantage.
What other advice do I have?
It depends on the type of solution product and the role and responsibility. In my previous role in operations services delivery, I could influence product decisions within my responsibility. In my current security role, I focus on existing products and provide updates. During peer review forums and business requirements discussions, I suggest Saviynt solutions when appropriate, noting their strong team development. For PCI-related requirements, I recommend Okta, as they have delivered numerous solutions for JP Morgan and other banking clients. For energy-based discussions, I often recommend Saviynt, particularly for shared access management or account access management.
SailPoint remains a strong recommendation, as the identity market needs more robust partnerships. While various technology platforms in servers, networking, and other areas have established partner networks, the identity field lacks such comprehensive partnership structures. This issue needs to be addressed.
Overall rating: eight out of ten.
Enables swift deployment and operational management in large projects
What is our primary use case?
We are an added value distributor. We deliver vendor models on the ground. We have a specialized team handling sales, technical, pre-sales, deployment, and project management. We focus on large government projects with a high number of users. We have recently signed up with Saviynt and are starting with small to mid-sized projects.
What is most valuable?
The most valuable aspect of Saviynt is its market acceptance. We recently closed a project quickly, which is a good sign. Saviynt is easy to deploy, manage, and maintain. These aspects make it suitable for our operations, especially in terms of operational management, maintenance, and cost-effectiveness, which are crucial for our customers in Saudi Arabia.
What needs improvement?
We are in the deployment stage, so it's too early to determine specific improvement areas. However, bringing more people on the ground could enhance Saviynt's market presence. While Saviynt has potential, testing in large environments is essential to assure its capabilities. There may be areas for potential improvements, such as enhancing AI features and integrating with third-party vendors, but this needs to be assessed post-deployment.
For how long have I used the solution?
We have been using Saviynt for approximately three months.
What was my experience with deployment of the solution?
The deployment process for Saviynt is straightforward, simple to execute, and does not pose any major challenges.
What do I think about the stability of the solution?
Saviynt is still under deployment and has not yet been launched. Therefore, its stability is undetermined at this stage, and an evaluation will be possible after two months.
What do I think about the scalability of the solution?
Saviynt is very easy to deploy and scale. I can currently rate its scalability at eight, with room to potentially reach a ten.
How are customer service and support?
Saviynt's technical support is effective, as they have a presence in Saudi Arabia with dedicated sales and technical personnel. I rate their technical support at eight out of ten as they are on the right track by establishing themselves in the market.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Saviynt is easy and straightforward.
What's my experience with pricing, setup cost, and licensing?
Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-premises solutions. This cost-effectiveness aligns well with the Saudi market, where there is a growing preference for cloud solutions.
Which other solutions did I evaluate?
We are also working with other solutions like SailPoint, Swivel, and CyberArk, which are part of our technology offerings.
What other advice do I have?
We need to test Saviynt on larger environments to fully evaluate it. Once tested, we can provide a more comprehensive assessment. It is recommended to enhance features like AI integrations after deployment. I would recommend this solution because it is easy to deploy, manage, and maintain. I rate the overall solution a nine out of ten.
Good product with enhanced capabilities
What do you like best about the product?
Product features are exceptional and best in their field.
What do you dislike about the product?
customer service can be painful sometimes
What problems is the product solving and how is that benefiting you?
Changin our existing supplier amd moving to Saviynt.The features and ease of integration did benefit.
Early adopter of their IGA solution and never disappointed
What do you like best about the product?
The company is dynamic, at a size where you can still talk to the management, innovative in its market, and focused primarily on IGA.
What do you dislike about the product?
Customer support is not always as responsive and efficient as you would expect, but this is improving over time as ther organisation expands into new geographies.
What problems is the product solving and how is that benefiting you?
End-to-end management of the identity automation lifecycle.
Reporting on entitlements and privileges
Tight integration with HR tools
Ability to manage recertification campaigns
Automated provisioning and de-provisioning of AD/Apps cloud accounts
Reporting on entitlements and privileges
Tight integration with HR tools
Ability to manage recertification campaigns
Automated provisioning and de-provisioning of AD/Apps cloud accounts
Saviynt as an IGA tool
What do you like best about the product?
User friendly, a lot of flexibility in term of onboarding an application, UAR, easy to troubleshoot.
What do you dislike about the product?
Limited examples on documentation, SavRoles are not flexible enough.
What problems is the product solving and how is that benefiting you?
Shorten the time to grant access to the employee and they can be very productive sooner which save a lot of money.
Great Product
What do you like best about the product?
Ease of use and ability to keep the tool up-to-date with the latest improvement from the vendor. Number of features the tool will allow us to use is incredable.
What do you dislike about the product?
Support is a little lacking. it depend on the day and the engineer you get for your case.
What problems is the product solving and how is that benefiting you?
We are managing access to our internal application using IGA for all FSA applications
An IDaaS solution with low foot print on enterprise network.
What do you like best about the product?
This IDaaS solution provides lot of Out Of the box connectors to integrate with our enterprise systems. Saviynt API is highly useful and we do use them in building custom UI experience for users. We require minimal effort to maintain the solution.
Documentation is easily accessible.
Documentation is easily accessible.
What do you dislike about the product?
It would be great if this tool can offer SSO capabilities for the applications integrated. In that way we can avoid using multiple set of tools for IGA, SSO and MFA.
Currently we are looking for a flexible way to enable MFA erollment for users when they are on-boarded on to IGA. Would like to know if Saviynt is planning to enhance the features to support MFA enrollments with Ping ID (not just user creation in Ping ID).
It would be great if users dashboard can be customised to have additional tile to view their MFA enrolments on Ping ID.
It would be highly useful if we can add custom jar files without having to hardcode secrets. One way of acheving this is to enable the jar file to access connection objects configured in saviynt which is not possible at the moment.
Currently we are looking for a flexible way to enable MFA erollment for users when they are on-boarded on to IGA. Would like to know if Saviynt is planning to enhance the features to support MFA enrollments with Ping ID (not just user creation in Ping ID).
It would be great if users dashboard can be customised to have additional tile to view their MFA enrolments on Ping ID.
It would be highly useful if we can add custom jar files without having to hardcode secrets. One way of acheving this is to enable the jar file to access connection objects configured in saviynt which is not possible at the moment.
What problems is the product solving and how is that benefiting you?
Onboarding employess and contractors on enterprise system with minimal maintenance overhead.
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