My main use case for Saviynt is deploying IGA solutions to our customers. For deploying IT solutions to our customers using Saviynt, one of our recent projects was to develop an IGA solution for a university, customizing it based on their needs and adding extra apps such as an Amazon connector or integrating other apps, and deploying it for them before their semester starts. It was an easy solution for them compared to their previous methods.
Saviynt - Identity Cloud
SaviyntExternal reviews
69 reviews
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Top-Tier Identity Platform That Delivers
What do you like best about the product?
Saviynt provides a top of the line identity platform.
What do you dislike about the product?
The setup and implementation can be complex and time consuming.
What problems is the product solving and how is that benefiting you?
Identity governance and privileged access management.
Streamlined Identity Management with Room for Improvement
What do you like best about the product?
I like the ease of connecting applications and the connector library in Saviynt. The ADSI connector was particularly useful as it allowed us to migrate the AD account from one domain to another smoothly during a job promotion.
What do you dislike about the product?
The ServiceNow integration with Saviynt connector for account and access requests is not easy to configure and utilize. The solution needs to be more flexible to get the adoption up and let users request and raise their requests. It was moderately complicated and expert services helped us with the initial setup.
What problems is the product solving and how is that benefiting you?
I use Saviynt for user identity management, simplifying onboarding and offloading accounts. The connector library and ease of application connections are great, like migrating AD accounts. However, the ServiceNow integration needs improvement for better flexibility and adoption.
Robust Audit Trail but Challenging UI
What do you like best about the product?
I like that Saviynt provides audit evidence and offers a paper trail for audit to follow for change verification.
What do you dislike about the product?
I don't like the user interface. The initial setup was difficult, as migrations of such integral systems are never easy.
What problems is the product solving and how is that benefiting you?
Saviynt helps with application access reviews and separation of duties. It provides a paper trail for audit purposes, aiding in change verification.
Powerful IGA Tool with Room for UX Improvement
What do you like best about the product?
I like Saviynt's receptiveness to feedback and continuous improvement. The campaign module is something I value most as I'm in an IGA focused role and it helps with the successful facilitation of access reviews across the Firm.
What do you dislike about the product?
The campaign module’s UX is not user-friendly at all. It was not the easiest to set up, taking us multiple years.
What problems is the product solving and how is that benefiting you?
Saviynt provides centralized management of access reviews and user provisioning.
Efficient Compliance with SAP Integration, Needs Faster Onboarding
What do you like best about the product?
I like Saviynt's out-of-the-box integration with SAP. SAP has a difficult to manage security model which Saviynt handles, saving me a lot of time managing that access. Additionally, the initial setup of Saviynt was fairly easy for me when using the on-prem product.
What do you dislike about the product?
Onboarding applications takes a great deal of time and we've had issues getting Active Directory groups moved into Saviynt for entitlement management. There's been a long-standing bug which prevented improving AD groups. We believe it was resolved in Brisbane, but we're still working to roll it out.
What problems is the product solving and how is that benefiting you?
I use Saviynt for provisioning, attestations, and approvals, ensuring compliance by removing manual steps. Its out-of-the-box integration with SAP handles the difficult security model, saving a lot of time in managing access.
Unified Cloud Platform for Seamless Identity and Security
What do you like best about the product?
This is a unified platform for IGA, PAM, and AAG, offering a cloud-native approach to identity and security. I find the workflows to be simple and straightforward compared to other tools.
What do you dislike about the product?
Support for custom integrations is limited, especially when additional plugins are involved, as they tend to make things more complicated.
What problems is the product solving and how is that benefiting you?
The primary reason for using Saviynt was to eliminate the need for spreadsheets in manual processes. By implementing Saviynt, we were able to greatly reduce manual work, enhance the overall user experience, and minimize errors.
User-Friendly and Efficient with Fast Setup
What do you like best about the product?
I find Saviynt remarkably easy to use and very helpful in my work. The platform provides me with useful insights that greatly assist in my tasks. I appreciate its user-friendly interface, which makes navigation seamless and straightforward. The simplicity of setting up Saviynt is impressive, as it takes approximately five minutes to be operational, significantly enhancing efficiency. I enjoy how intuitive Saviynt is, as it enhances my workflow and allows me to achieve my objectives without unnecessary complications.
What do you dislike about the product?
Everything is great so far
What problems is the product solving and how is that benefiting you?
Saviynt provides useful insights, is easy to use, and helps in my work with its user-friendly navigation. It's helpful and takes just five minutes to set up.
Flexible and Continuously Improving Configuration
What do you like best about the product?
It is very flexible and continues to get easier to configure. New features are being added regularly and support has improved.
What do you dislike about the product?
Complexity of integration with some apps can be difficult.
What problems is the product solving and how is that benefiting you?
Solving JML processes and complex integrations for tools that need user data
Cloud-First IAM with Cutting-Edge Features, But Core Product Needs Attention
What do you like best about the product?
It is built on the cloud, which aligns well with the cloud-first strategies adopted by most organizations for their IAM ecosystems.
What do you dislike about the product?
Perhaps they could dedicate more attention to the core product, just as they are currently emphasizing the development of new generation IAM features like AI.
What problems is the product solving and how is that benefiting you?
It addresses the majority of IAM-related challenges for the workforce.
Has reduced manual work and shortened project timelines through faster deployment and intuitive workflows
What is our primary use case?
How has it helped my organization?
Saviynt has positively impacted my organization by significantly reducing the time for a project where we previously used a spreadsheet for manual work to keep the data. We implemented a Saviynt solution and helped reduce that time from around two weeks to two to three days or even less. The joiner-leaver lifecycle time has decreased to a couple of days, benefiting them significantly. Human errors were reduced significantly because manual work was eliminated, improving efficiency in many aspects, and manual work poses a security risk. Users have a much easier experience, being able to track their requests and workflows much more easily compared to their previous methods. The time saved is what they mentioned as the most significant benefit, along with reducing errors, which we accomplished together.
What is most valuable?
Saviynt provides a very intuitive and easily understandable UI experience, and being a new user in the cybersecurity field, specifically the IGA field, it is a one-step solution for multiple aspects such as IGA, PAM, and other solutions. I have used it for IGA, and it is very user-friendly for new users and customers, which is why they love using it. It is very easy to customize compared to some other IGA solutions that I have looked into, and a lot of documents and forums are available, which is very helpful when I run into problems. Saviynt has unique qualities, including its user-friendly interface and the availability of documentation and forums where I can post questions, with quick responses compared to some other products, where I typically get answers within a week or at most a month. However, there is not much information available on Google or YouTube related to Saviynt, making it challenging when looking for specific guidance.
The best feature Saviynt offers is its UI, which I really appreciate because it is very easy to understand and use for customers as well as new users. For a developer, it is very simple, and apart from the UI, the customization it provides with workflows, endpoints, and security systems are very easy to customize. The main feature of Saviynt compared to its competitors is the user and account differentiation, which I believe no other product offers. The specific security systems, endpoints, and the ease of customization do not take long to figure out.
What needs improvement?
One of the challenges regarding Saviynt is the lack of material available on the web, as searching on Google or YouTube often yields little information. Advertising Saviynt is necessary because I was not aware of it a couple of months ago, and it is a very helpful product for many organizations. In India, IGA solutions are not widely recognized, and Saviynt can utilize this point by promoting itself in the cybersecurity field. A significant challenge is the lack of people discussing Saviynt in the open market, as the forums provide slower responses compared to platforms like Reddit. Advancements related to AI would be very helpful. Saviynt should provide pricing for their university certifications, which is currently not publicly available. Information about enrolling requires an ID that is not easily obtained, as it can only be acquired through an organization.
Some small wishlist features are related to APIs. As I work on projects, I find certain features to be much needed, but at a glance, they may not seem necessary. As I continue working with Saviynt, these small API-related features become apparent and would greatly enhance the experience.
For how long have I used the solution?
I have been using Saviynt on a regular basis for around three and a half to four months.
What do I think about the stability of the solution?
Saviynt is very stable in my experience. They have different versions in various countries tailored to their needs, which I find commendable.
What do I think about the scalability of the solution?
Regarding scalability, I find it to be quite effective for organizations using it, and that should not pose a problem for anyone considering Saviynt as a solution.
How are customer service and support?
Customer support is quite good, though it can take about a week to respond to a request, but that is still pretty decent compared to some other products I have used.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used any other solution before Saviynt and have not switched, as my first solution was Saviynt itself. Although I have looked at other solutions superficially, Saviynt seemed much better since it is a company that started around 10 to 11 years ago, scaling it up for customer focus rather than developer focus.
What other advice do I have?
Saviynt is typically deployed on AWS since the product is already deployed by the company itself, but I do not know the specifics, as I have not looked into this aspect in depth.
Saviynt University teaches about IGA, PAM, and other solutions they offer. If I want to learn more about Saviynt and its solutions, I can enroll in the university and learn from there. According to recent information, Gemini has been fed information on Saviynt, and I hope soon Saviynt documentation will be available through chatbot, which will be helpful, and I believe that is something no other product company in the IGA field has done yet.
Most details regarding Saviynt are easily accessible in the documentation, so as a newcomer, I feel the necessary information to understand Saviynt is readily available. Although we use Saviynt and customize it for our customers, we have not directly deployed it within our organization.
One of my colleagues mentioned that they found the UI a bit difficult to understand, which could be due to the absence of a proper walkthrough by someone experienced with Saviynt. They indicated that while it was easy on the go, the request and other aspects became confusing, but after our discussion, they felt a better understanding had been achieved.
My advice to others looking into using Saviynt is to definitely go through the documentation Saviynt provides. Initially, I did not know about it, but I believe that having this knowledge early on would have helped me significantly in my initial days. The documentation would be very helpful for anyone new to Saviynt or switching from another solution. I would rate Saviynt an 8 on a scale of 1 to 10. The reason behind giving it an 8 is primarily due to the positive user experience I have had, though there are some flaws to address.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
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