DataDome Bot Protect
DataDomeReviews from AWS customer
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A solid and unsurprising performance!
What do you like best about the product?
We have been working with Datadom for several years and their solution has always been very effective. The dashboard is easy to use and facilitates daily management. Moreover, the integration with our systems was quick and without complications. Their professionalism and responsiveness have allowed us to maintain a quality service and meet our needs optimally. We use it daily without any problems and are very satisfied with our collaboration with them.
What do you dislike about the product?
There is really nothing I don't appreciate about this provider; everything is always impeccable, from the quality of their service to their responsiveness.
What problems is the product solving and how is that benefiting you?
DataDome effectively solves issues related to bots and automated attacks by filtering unwanted traffic and securing our online transactions. Their solution is easy to use thanks to a clear dashboard and integrates seamlessly with our existing systems. This allows us to ensure a smooth user experience while reducing the risks and costs associated with security.
A powerful and evolving protection solution
What do you like best about the product?
We have been using DataDome for two years now, and the solution has been entirely satisfactory. It continuously learns and evolves, ensuring regular improvements. The WEBUI is efficient and functional, and the recent update has made it even more pleasant to use.
The reduction in maintenance and monitoring efforts is significant compared to other bot management solutions we used and maintained for several years before switching to DataDome.
The technical team is attentive, responsive, and pleasant to work with, which is a real plus.
The reduction in maintenance and monitoring efforts is significant compared to other bot management solutions we used and maintained for several years before switching to DataDome.
The technical team is attentive, responsive, and pleasant to work with, which is a real plus.
What do you dislike about the product?
The cost is relatively high, but this is in line with other security solutions.
A lack of possibilities with the API for automating configurations and deployment.
For the integration to be truly excellent, some setup time is required.
A lack of possibilities with the API for automating configurations and deployment.
For the integration to be truly excellent, some setup time is required.
What problems is the product solving and how is that benefiting you?
DataDome allows us to protect our websites against malicious bots by effectively blocking automated attacks such as scraping and brute force attempts. This enhances the security of our platforms while reducing the burden of monitoring and maintenance. Additionally, analyzing the dashboards helps us adjust our protection rules based on detected threats, ensuring a better user experience.
Excellent bot detection tool
What do you like best about the product?
- Comprehensive dashboards
- Lots of analytics to understand the behavior and detect bots or fraudsters
- Excellent customer support
- Ease of integration
- Lots of analytics to understand the behavior and detect bots or fraudsters
- Excellent customer support
- Ease of integration
What do you dislike about the product?
- Detection models need to be improved as some professional bots still succeed to bypass the protection
What problems is the product solving and how is that benefiting you?
DDoS attacks and permanent scraping impact a lot our business.
Datadome mitigates both of these issues with an excellent success rate.
Datadome mitigates both of these issues with an excellent success rate.
Excellent quality product that does what is says in a simple and effective way.
What do you like best about the product?
The core product offering is extremely solid and just gets to work blocking bots in the background without you having to worry about it. Account management and technical support are both extremely good and responsive. Had numerious in-depth technical discussion and also customised the detection algorithms to suit the specific traffic on our site.
What do you dislike about the product?
The only thing that doesn't wokr that well is if you have extremely high traffic and you only want to pay to protect a subset of that traffic. It can be done but the configuration is complicated and fiddly.
What problems is the product solving and how is that benefiting you?
Problems of people scraping our data, credential stuffing, AI content ingestion, fraudulent manipulation of our algorithms
Easy-to-Use Powerful Bot Protection
What do you like best about the product?
We needed a solution to protect our sites from DDoS attacks and content scrapers. We found DataDome and were able to work with them to quickly and easily integrate their solution into our environment. Their team has always been available and helpful to answer questions!
What do you dislike about the product?
Honestly, I cannot think of any downsides.
What problems is the product solving and how is that benefiting you?
DataDome protects our sites from DDoS attacks and helps protect against content scrapers.
Easy to use, effective, well supported, and has good reporting
What do you like best about the product?
Bot protection is working well for us, and the reports they send show the value. The Datadome team are also great to work with. The product is easy to use.
What do you dislike about the product?
At first it was a bit aggressive. It took some tuning before the captchas would at the frequency we wanted.
What problems is the product solving and how is that benefiting you?
Datadome protects us primarily from web scraping and bot attacks.
Effective bot protection solution
What do you like best about the product?
Datadome is a very effective and flexible solution for bot detection and protection as a companion to our WAF.
The solution is deployed since 2019 on all our ecommerce websites. We experience a very low rate of false positives.
Integration is fairly easy thanks to the dozens integrations available.
Works well out-of-the-box, and can be enriched with custom rules and models.
Support is quite reactive and helpful (spoken language can be french)
The solution is deployed since 2019 on all our ecommerce websites. We experience a very low rate of false positives.
Integration is fairly easy thanks to the dozens integrations available.
Works well out-of-the-box, and can be enriched with custom rules and models.
Support is quite reactive and helpful (spoken language can be french)
What do you dislike about the product?
Prices tend to increase significantly over the years
Server-side integration alone is not enough and client-side integration is required for the solution to work properly - this can be a concern for API protection.
The various dashboards can be quite slow especially when querying over long time ranges.
3O days of data retention is limiting for long-run analysis
Server-side integration alone is not enough and client-side integration is required for the solution to work properly - this can be a concern for API protection.
The various dashboards can be quite slow especially when querying over long time ranges.
3O days of data retention is limiting for long-run analysis
What problems is the product solving and how is that benefiting you?
Datadome helps us mainly against web scraping
Robust protection against bots with DataDome
What do you like best about the product?
I particularly appreciate the efficiency of DataDome in detecting and protecting against malicious bots. The solution is very simple to implement and works smoothly in the background, without impacting the site's performance. The dashboard offers good visibility of blocked threats and allows real-time monitoring of suspicious activity. The ability to customize security rules according to specific needs is also a big plus.
What do you dislike about the product?
The only downside is the cost, which can be high for small businesses or start-ups. Although the service is worth it due to the quality of protection, a more flexible pricing model could be interesting for organizations with tighter budgets.
What problems is the product solving and how is that benefiting you?
DataDome effectively solves the problem of malicious bot attacks that threatened the stability of our servers. Since its implementation, we have noticed a significant improvement in our site's performance, without interruptions due to overloads caused by bots. Furthermore, DataDome protects our sensitive product information, thus avoiding the risks of scraping, which is essential for maintaining the integrity and confidentiality of our data. This not only enhances security but also strengthens our customers' trust in our platform.
Team at DataDome have been great. Platform is easy to implement and use.
What do you like best about the product?
Ease of implementation, excellent user environment.
What do you dislike about the product?
The mobile app is usable but not great.
What problems is the product solving and how is that benefiting you?
Our website was subject to a DDOS attack that our WAF couldn't stop. Implemented Datadome and fixed all our issues on day 1.
Effective Captcha Protection for Client-side bot protections
What do you like best about the product?
Datadome's captcha offering is quite straightforward to implement, the documentation is thorough and support is quick to answer inqueries.
What do you dislike about the product?
I think the dashboards/explore tools could use some love on the performance side of things. I would also love to be able dive deeper into the Captcha funnel charts. They're nice to get an aggregate view, but not the best for sorting issue reported by specific customers/users.
What problems is the product solving and how is that benefiting you?
Our customers experience loads of bot traffic, we use DD client-side to protect their resources from nefarious actors.
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