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DataDome Bot Protect

DataDome | 1

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External reviews

168 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Yuxin X.

Effective Anti-Bot Protection with Datadome

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
1. Datadome's models are effective and able to accurately identify the bots. In the meaning time, the real user's experience is not impacted too much.
2. The integration flow is smooth. they have provided thorough documentations; and when there is any question, there is always someone we could look for to troubleshoot.
3. excellent support. whenever we report any live issue, the reply is prompt and helpful. they could also add customised rules based on our use case.
What do you dislike about the product?
Although Datadome has proven effective in combating bot activity, hope that it could continue improving on the model, because the hackers are improving on their scripts as well.
What problems is the product solving and how is that benefiting you?
It has provided accurate bot detection functions, benefiting me in the sense that i could provide more secure service and better user experience.


    Computer Software

Détection et blocage de bots

  • April 08, 2024
  • Review verified by G2

What do you like best about the product?
Depuis la mise en place, aucune modification n'a été nécessaire, et tout fonctionne parfaitement !
What do you dislike about the product?
Aucun point négatif depuis notre collaboration avec DataDome.
What problems is the product solving and how is that benefiting you?
DataDome résout le problème de l'accès non autorisé et des activités malveillantes sur les sites web, en particulier celles causées par des bots. En mettant en place DataDome, cela nous aide à prévenir le scraping.


    Mooserk P.

A Reliable Solution Against Cyber Threats

  • March 28, 2024
  • Review provided by G2

What do you like best about the product?
The aspect I appreciate most about DataDome is its effective protection against credential stuffing attacks, fake account creations, and brute force attacks. The advanced machine learning algorithms and behavior analysis techniques have significantly reduced these threats on our website, ensuring seamless user experience without any security breaches. Additionally, their team provides prompt support whenever we encounter issues or require assistance with customization.
What do you dislike about the product?
Upon careful consideration, it seems that no specific area comes to mind which I genuinely dislike about DataDome.
What problems is the product solving and how is that benefiting you?
DataDome has effectively addressed several critical cybersecurity challenges faced by our organization, including preventing credential stuffing attacks, fake account creations, and brute force attacks. By implementing their advanced bot detection and mitigation system, we've seen a notable decrease in fraudulent activities on our platform. This has resulted in improved trust among our genuine users who now enjoy a smoother experience without constant disruptions caused by malicious bots. Furthermore, since integrating DataDome’s solution, we've experienced fewer instances of spam content being posted on our site, enhancing credibility and maintaining a positive reputation. Overall, partnering with DataDome has led to increased user engagement, higher conversion rates, and better brand perception – making it a valuable asset to our business operations.


    Nikita S.

Set it and Forget it Bot Detection

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
We love how easy it has been to set and forget bot detection with DataDome. After initial implementation we have never had to worry about data being infiltrated with bots and we can be certain that we are surfacing appropriate information to the right customers. We haven’t needed to make any adjustments since the initial implementation and it has just worked!
What do you dislike about the product?
We currently haven't experience anything we don't like!
What problems is the product solving and how is that benefiting you?
We needed to use bot detection in front of our coupons API to prevent coupon harvesting. Before DataDome, any bot could load up a page or even directly hit the API and gain access to a dynamic coupon. Now with DataDome we can be certain that we are only displaying coupons to real humans.


    Renaud F.

One of the best antibot protection in the market

  • February 05, 2024
  • Review verified by G2

What do you like best about the product?
If you are looking for a secure, GDPR compliant, and UX friendly CATPCHA, DataDome is the tool every company should have!

DataDome is one of the best actor is the antibot solution. Their AI motor and rules detections enables ot detect most of the subtle attack that others security tools cannot detect. It is a great complementary solution with other security tool that you can have in your architecture.

The SaaS platform where you can find all the metrics and setup the endpoints is easy to use.

The positive aspect of DataDome is when it is setup, you can used it with an audit mode to confirm its benefits, without impacting your existing applications. And when you are ready, you just have to toggle a button to activate the blocking mode. CATPCHA is combined with others antibot solution like DeviceCheck, improving User Experience (it's transparent) while adding security for your website

DataDome is relatively easy to setup : you can install it from higher level architecture (CDN, proxy) to lower level (Server, code). You just need to implement client side a JS tag.

The Managed SOC which is proposed in their Enterprise pricing is really interesting : they can solve incident without involving their customer.
What do you dislike about the product?
DataDome is working with tenant. If you need to create a lots of tenant to secure a large IS park, the switching between each tenant could be a mess. DataDome needs to improve on this.
Extracting data from Datadome Dashboard is limited to a certain volume, which can need DataDome assistance to get extract for massive attack.
What problems is the product solving and how is that benefiting you?
DataDome is able to detect malicious and bad bot trafic, even the sneakiest and trickiest one. It protects against lots of attack vector like credential stuffing, bruteforcing, web scrapping... While adding a better experience for our customer because it has been designed to bee user friendly and friction free.


    Poul C.

All-in-one bot protection

  • January 10, 2024
  • Review verified by G2

What do you like best about the product?
DataDome is an all-in-one bot protection solution that seamlessly integrates with our production workloads, offering protection against scraping misuse, service overload, fake account creation and more. DataDome allows for customisation of response be it Captcha, rate limiting, allow or block lists.

In our opinion DataDomes best aspect is that it is maintenance free from our side leaving us more time to focus on our product.
What do you dislike about the product?
Despite its strengths, there are areas where DataDome might fall short. False positives sometimes show up and being AI driven the reasoning can sometimes elude us.
What problems is the product solving and how is that benefiting you?
As mentioned DataDome solves a number of problems for us related to bot protection which would otherwise impact us such as scraping misuse, service overload, fake account creation and the likes.

DataDome also provides other products / solutions which we might use in the future like fraud protection.


    Consumer Goods

Best Bot Protection Out There - And I've Tried All The Big Ones

  • January 03, 2024
  • Review verified by G2

What do you like best about the product?
DataDome was easy to set up and allowed way more options to do so than the competition. I love all the customization options to suit my very complex needs. Additionally, they are open to creating new features just to make my life easier. They have some very smart people working there. The support is good and very responsive. We are now into our third year with them.
Overall, it's the best Bot Protection/DDoS tool on the market.
What do you dislike about the product?
I would like a bit more support-less visibility into the reasoning behind why certain requests were blocked, but I can always get that from contacting support.
What problems is the product solving and how is that benefiting you?
DataDome is helping us with DDoS and scraping - which were our two biggest concerns when searching for a solution.


    Michael M.

Business impact of Credential Stuffing

  • December 22, 2023
  • Review provided by G2

What do you like best about the product?
I am impressed with their sales, service, and support. Their support team is superior to most companies that I have ever leveraged. As an example, during a recent impact to credential stuffing and fake registrations, DataDome was able to create a custom model to prevent the bot traffic within 1 business day. Additionally, we have found the DataDome CAPTCHA expience is superior for our clients in comparison to other CAPTCHA services.
What do you dislike about the product?
With most vendors and service providers I can find a dislike, but with DataDome I am unable to find anything I don't dislike.
What problems is the product solving and how is that benefiting you?
DataDome is protecting our applications from common bot attacks, such as Credential Stuffing, Fake Account Creation, Web Scraping, and Scraping. The benefits of using DataDome have been seen immediatly and our market leads have been impressed with the implementation and support.


    Thomas B.

The best solution to protect your website

  • December 18, 2023
  • Review provided by G2

What do you like best about the product?
DataDome has been a valuable addition to our security infrastructure, providing us with comprehensive protection against malicious bots and ensuring the integrity of our online presence.
Its advanced AI-powered technology has effectively blocked millions of bot requests, safeguarding our website from attacks, reducing server load, and enhancing the user experience and give us the capability to follow our experience tracking, without the noise of bots trafic.
DataDome seamlessly integrates with our existing AWS infrastructure, requiring few effort to set up and manage.
The intuitive user interface makes it easy to configure and customize the solution to meet our specific needs, especially to manage Good Bot from partners.
What do you dislike about the product?
The DataDome interface is a bit overwhelming, and it can be challenging to locate specific information for analysis. Additionally, the 30-day log limitation is inconvenient, as it hinders the ability to conduct long-term investigations
What problems is the product solving and how is that benefiting you?
Datadome addresses several critical challenges for our organization:

- Content scraping prevention: DataDome effectively blocks bots that aim to scrape our website's content, safeguarding our data and maintaining control over our digital assets.
- Enhanced security: DataDome's comprehensive bot detection and mitigation capabilities protect our website from vulnerabilities exploitation and unauthorized access attempts, significantly reducing our security risks.
- Accurate user analytics: By filtering out bot traffic, DataDome ensures that our website analytics accurately reflect genuine user behavior, enabling us to make informed decisions based on real user engagement.
- Cost optimization: DataDome's ability to minimize bandwidth consumption by blocking bot traffic translates into reduced server load and lower platform costs.


    Rodrigo L.

Amazing solution, equally amazing customer support!

  • December 18, 2023
  • Review verified by G2

What do you like best about the product?
DataDome was very easy to set up. The integration was straightforward using provided libraries (Java, iRules in our case), with continuous support from their teams for configuration. Swift responses were consistently available through email, chat, and support tickets. It’s an amazing solution, with equally amazing customer support! Additionally, the platform's observability and alert system proves valuable in understanding traffic and taking prompt actions against attacks.
What do you dislike about the product?
No dislikes to report at this time, even considering our consistent use of DataDome for over a year.
What problems is the product solving and how is that benefiting you?
As a high-traffic company, we faced challenges with in-house solutions for bot management. Constant bot evolution led to ongoing adjustments in our solutions, and not being able to quickly adapt to bot changes implied large costs as result of overdimensioned infrastructure and skewed key business metrics. DataDome's detection outperformed our in-house solutions, with significantly lower false positives upon activating protection.