We are DataDome in SOC for cybersecurity. We use the solution to perform traffic analysis on any website or server to see whether there is a lot or little traffic.
DataDome Bot Protect
DataDomeReviews from AWS customer
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Excellent anti-bot solution for e-commerce
What do you like best about the product?
Filters out a large proportion of bots, DDoS attacks and content scrappers.
What do you dislike about the product?
Careful attention to false positives, but an interface to quickly identify them
What problems is the product solving and how is that benefiting you?
Datadome protects us from the massive attacks we sometimes receive on our systems. The website is not affected and service availability remains at 99.99%.
Our analytics are also back to normal and no longer polluted by malicious bots preventing any analysis.
Our analytics are also back to normal and no longer polluted by malicious bots preventing any analysis.
Easy to use and review risks
What do you like best about the product?
The platform easily identifies risks, eliminating a ton of manual intervention
What do you dislike about the product?
Only negative is the small lookback windows for historical data.
What problems is the product solving and how is that benefiting you?
Quickly identified an ongoing Payment Fraud issue and stopped the attack.
Effective, Fast, Easy to integrate with excellent support
What do you like best about the product?
We have been using DataDome since 2019. Their progressive mindset has allowed us to stay one step ahead of evolving bots, with consistently improved false positive ratios and user experience. With industry-leading DataDome Captcha and constantly updated rules, DataDome allows us to set it and forget it, while safeguarding our data and users. Their availability and support during Australian hours is also a benefit to us.
What do you dislike about the product?
Minor nitpick: having tech support during APAC work hours.
What problems is the product solving and how is that benefiting you?
Does what it is supposed to do (Bot Protection, Traffic Source Detection and DDOS Protection) effectively.
100% uptime and excellent support.
Ease of integration with various technologies.
Tech Support in integration on Web, App and APIs.
100% uptime and excellent support.
Ease of integration with various technologies.
Tech Support in integration on Web, App and APIs.
Effective Bot Protection for Our E-Commerce Platforms with DataDome
What do you like best about the product?
DataDome provides exceptional protection for our e-commerce platforms. Its real-time detection and advanced algorithms effectively safeguard our websites against malicious bots. The solution's seamless integration and user-friendly interface simplify the management of our security measures across multiple sites. Additionally, DataDome offers excellent customer support and ensures 24/7 protection, giving us peace of mind.
What do you dislike about the product?
We have not encountered any negative aspects and are very satisfied with DataDome's implementation.
What problems is the product solving and how is that benefiting you?
DataDome solves the problem of unwanted bots by effectively keeping them off our e-commerce sites. This protects our website from fraudulent activities, enhances the user experience for genuine customers, and safeguards our data and systems from misuse.
Excelent anti-bot protection
What do you like best about the product?
Datadome's support is top-tier; their interface is also great, and they provide a great variety of ways of integrating with their ecosystem.
What do you dislike about the product?
Historical data is limited to 30 days; captcha page has few customization options.
What problems is the product solving and how is that benefiting you?
Datadome detects and blocks most of the bots attempting to abuse our system; we rely on them to make sure only real users are able to authenticate
Stopping bots and enjoying the journey
What do you like best about the product?
Datadome is really on a mission to stop bots, It was very easy to start working with them, even though we needed a customized approach with a new module for it to work. It was very quick to work together with them and answer all the questions that resulted in us integrating without any issues.
What do you dislike about the product?
Very sophisticated bots are still a challenge - but I don't see anyone having solved that yet, key thing is that they are continuing to invest and try to stop them.
What problems is the product solving and how is that benefiting you?
Automated fake account creation - Datadome is stopping them by the millions, allowing our departaments to have better control and handle on support tickets and less issues that arise from it.
Data Dome was the absolute best choice for protecting my Magento website from malicious bots
What do you like best about the product?
Data Dome was extremely easy to install and configure for our Magento website. Simply, it's a module that integrates with Fastly and a JS snippet that sits on the front end.
The Data Dome back end interface is also easy to use. You set up rules for allowing or denying traffic to your site then allow Data Dome to do most of the thinking for you. Our support team made the process easy and devised a plan where we could integrate and protect endpoints incrementally on our site. This approach allowed us to ease into full protection.
Our need for Data Dome came about due to our Credit Card processor complaining that our checkout was being used for carding attacks and other suspiscious activity. Installing Data Dome fixed that problem for us.
The Data Dome back end interface is also easy to use. You set up rules for allowing or denying traffic to your site then allow Data Dome to do most of the thinking for you. Our support team made the process easy and devised a plan where we could integrate and protect endpoints incrementally on our site. This approach allowed us to ease into full protection.
Our need for Data Dome came about due to our Credit Card processor complaining that our checkout was being used for carding attacks and other suspiscious activity. Installing Data Dome fixed that problem for us.
What do you dislike about the product?
The support team did a great job creating an implementation plan for our Magento website. I was surprised that it was a custom implementation since Magento is such a commonly used e-commerce engine. I would have expected Data Dome to have a Playbook for my Integration team so they wouldn't have to start from scratch. I feel that would have sped up implementation.
What problems is the product solving and how is that benefiting you?
Data Dome solves the issue of Bot Detection and Mitigation. The trouble with bots is that modern ones can change their behavior to avoid detection. Data Dome has been effective at adapting to those changes and keeping us protected.
Bot protection that works
What do you like best about the product?
What I like best about DataDome is its quick integration and deployment; we were able to realise the benefits and savings very quickly in terms of protecting our site from bot traffic, saving cost on bandwidth and also clearing up our analytics by preventing all the noise from bot activity.
What do you dislike about the product?
Our experience with Datadome has been exceptional. The only thing I would say if I had to was that during deployment, as it's learning, you will need to pay attention to ensure false positives are ironed out; this will be true with most solutions.
What problems is the product solving and how is that benefiting you?
Datadome was able to prevent Bot traffic from hitting our website, something that a traditional WAF cannot do on its own. This meant we reduced the load on our servers from erroneous bot traffic and had more apparent analytics than we ever had.
Used in cybersecurity to block traffic when it exceeds the threshold value
What is our primary use case?
What is most valuable?
The most valuable feature of DataDome is the traffic analysis. Suppose any customer website has a 1,000 threshold value per minute. If the traffic exceeds the threshold value, we can block that traffic.
What needs improvement?
The solution catches and perfectly blocks traffic from malicious IPs. DataDome does not catch legitimate IPs during traffic analysis, even when the traffic exceeds the threshold value.
For how long have I used the solution?
I have been using DataDome for the last one year.
What do I think about the stability of the solution?
I didn't see any bugs in DataDome. However, the solution sometimes does not catch malicious traffic.
What do I think about the scalability of the solution?
More than 100 people are using the solution in our organization.
How are customer service and support?
I contacted the DataDome team and raised my concerns. They said that the issue was related to some rule creation and that they would work on it and update us.
What other advice do I have?
Using the solution depends on your purpose. DataDome is a good tool for analyzing traffic in a SOC project. It is easy for a new user to learn to use the solution for the first time.
Overall, I rate the solution an eight out of ten.
Use of interface is very easy to use
What do you like best about the product?
Reporting of results of chanpanges and bots.
What do you dislike about the product?
I do not know of any dislikes at this time
What problems is the product solving and how is that benefiting you?
Reporting on if email campanges are really working
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