DataDome Bot Protect
DataDomeExternal reviews
217 reviews
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Effective and Low-Overhead Bot Protection
What do you like best about the product?
DataDome has proved to be an effective bot protection service for web services. Implementation was easy and the ability for us to customize rules to tune the system has provided us very few false positives.
The control panel provides good customization options and ability to enable or disable endpoints as needed.
The control panel provides good customization options and ability to enable or disable endpoints as needed.
What do you dislike about the product?
Would be nice to be able to have multiple directives in the server-side configuration for exclusions, rather than one regex to rule them all.
What problems is the product solving and how is that benefiting you?
Bot and Payment Fraud protection.
A good product that does what they claim
What do you like best about the product?
The product itself works well and does what they claim
What do you dislike about the product?
Onboarding and support wasn't great. The docs could be improved as well.
What problems is the product solving and how is that benefiting you?
Preventing bots and fraudulent payments. Works well.
Effective Anti-Bot Protection with Datadome
What do you like best about the product?
1. Datadome's models are effective and able to accurately identify the bots. In the meaning time, the real user's experience is not impacted too much.
2. The integration flow is smooth. they have provided thorough documentations; and when there is any question, there is always someone we could look for to troubleshoot.
3. excellent support. whenever we report any live issue, the reply is prompt and helpful. they could also add customised rules based on our use case.
2. The integration flow is smooth. they have provided thorough documentations; and when there is any question, there is always someone we could look for to troubleshoot.
3. excellent support. whenever we report any live issue, the reply is prompt and helpful. they could also add customised rules based on our use case.
What do you dislike about the product?
Although Datadome has proven effective in combating bot activity, hope that it could continue improving on the model, because the hackers are improving on their scripts as well.
What problems is the product solving and how is that benefiting you?
It has provided accurate bot detection functions, benefiting me in the sense that i could provide more secure service and better user experience.
Set it and Forget it Bot Detection
What do you like best about the product?
We love how easy it has been to set and forget bot detection with DataDome. After initial implementation we have never had to worry about data being infiltrated with bots and we can be certain that we are surfacing appropriate information to the right customers. We haven’t needed to make any adjustments since the initial implementation and it has just worked!
What do you dislike about the product?
We currently haven't experience anything we don't like!
What problems is the product solving and how is that benefiting you?
We needed to use bot detection in front of our coupons API to prevent coupon harvesting. Before DataDome, any bot could load up a page or even directly hit the API and gain access to a dynamic coupon. Now with DataDome we can be certain that we are only displaying coupons to real humans.
One of the best antibot protection in the market
What do you like best about the product?
If you are looking for a secure, GDPR compliant, and UX friendly CATPCHA, DataDome is the tool every company should have!
DataDome is one of the best actor is the antibot solution. Their AI motor and rules detections enables ot detect most of the subtle attack that others security tools cannot detect. It is a great complementary solution with other security tool that you can have in your architecture.
The SaaS platform where you can find all the metrics and setup the endpoints is easy to use.
The positive aspect of DataDome is when it is setup, you can used it with an audit mode to confirm its benefits, without impacting your existing applications. And when you are ready, you just have to toggle a button to activate the blocking mode. CATPCHA is combined with others antibot solution like DeviceCheck, improving User Experience (it's transparent) while adding security for your website
DataDome is relatively easy to setup : you can install it from higher level architecture (CDN, proxy) to lower level (Server, code). You just need to implement client side a JS tag.
The Managed SOC which is proposed in their Enterprise pricing is really interesting : they can solve incident without involving their customer.
DataDome is one of the best actor is the antibot solution. Their AI motor and rules detections enables ot detect most of the subtle attack that others security tools cannot detect. It is a great complementary solution with other security tool that you can have in your architecture.
The SaaS platform where you can find all the metrics and setup the endpoints is easy to use.
The positive aspect of DataDome is when it is setup, you can used it with an audit mode to confirm its benefits, without impacting your existing applications. And when you are ready, you just have to toggle a button to activate the blocking mode. CATPCHA is combined with others antibot solution like DeviceCheck, improving User Experience (it's transparent) while adding security for your website
DataDome is relatively easy to setup : you can install it from higher level architecture (CDN, proxy) to lower level (Server, code). You just need to implement client side a JS tag.
The Managed SOC which is proposed in their Enterprise pricing is really interesting : they can solve incident without involving their customer.
What do you dislike about the product?
DataDome is working with tenant. If you need to create a lots of tenant to secure a large IS park, the switching between each tenant could be a mess. DataDome needs to improve on this.
Extracting data from Datadome Dashboard is limited to a certain volume, which can need DataDome assistance to get extract for massive attack.
Extracting data from Datadome Dashboard is limited to a certain volume, which can need DataDome assistance to get extract for massive attack.
What problems is the product solving and how is that benefiting you?
DataDome is able to detect malicious and bad bot trafic, even the sneakiest and trickiest one. It protects against lots of attack vector like credential stuffing, bruteforcing, web scrapping... While adding a better experience for our customer because it has been designed to bee user friendly and friction free.
Smart antibot with high degree of customization
What do you like best about the product?
Seamless antibot solution with interesting cutomization capabilities
Effective dashboard
SOC service included
Professional services of technical account manager
Feedback on false-positive
Grey / White bot management
In-house captcha technology allowing RGPD compliance
Effective dashboard
SOC service included
Professional services of technical account manager
Feedback on false-positive
Grey / White bot management
In-house captcha technology allowing RGPD compliance
What do you dislike about the product?
Mobile integration may be difficult
Lack of supervision and intelligent notifications
Review on false-negative
Princing policy taking malicious traffic into account, with ratchet effect on licence
Lack of supervision and intelligent notifications
Review on false-negative
Princing policy taking malicious traffic into account, with ratchet effect on licence
What problems is the product solving and how is that benefiting you?
Datadome enable us to handle sophisticated threats with a limited effort
The right tool with great customer service
What do you like best about the product?
DataDome came for us at a critical time for us where we were struggling keeping bots and scrapers at bay. Our servers were struggling and our reporting was filled with fake page users. DataDome has solved this problem for us with little-to-no impact to our real users. Keep the real users in, kick the bad bots out!
They also have a great relationship with us. They meet with us when it fits with our schedule and every meeting we either find new ways to improve our integration or new insights of what's happening on our sites.
They also have a great relationship with us. They meet with us when it fits with our schedule and every meeting we either find new ways to improve our integration or new insights of what's happening on our sites.
What do you dislike about the product?
It's impossible to not have a small impact on the performance of your pages. Since DataDome needs to interpret every request it takes a small amount of additional time to check all those requests. That being said it's much faster than anything we have tried building in house.
What problems is the product solving and how is that benefiting you?
Bots were nearly impossible to track ourselves. IP blocking or user agent sniffing just doesn't cut it.
Good service and product overall!
What do you like best about the product?
The product is quite user-friendly and easy to set up from a technical standpoint. Overall, it has no or minimal impact on latency and performance. We have been satisfied with Datadome's effectiveness in fighting bad actors. The account managers provide excellent follow-up and generally be responsive to our requirements. The collaboration is good, and we were able to established a shared understanding of mutual needs and will to continually improve.
What do you dislike about the product?
The dashboard is quite detailed, and navigating it may require time and expertise. Sometimes, it can be challenging to obtain accurate figures, especially when it comes to key metrics.
I regret not having a feedback loop from Datadome to share more about the facets of their evaluation so that we could benefit from these infos sometime afterward.
I regret not having a feedback loop from Datadome to share more about the facets of their evaluation so that we could benefit from these infos sometime afterward.
What problems is the product solving and how is that benefiting you?
Datadome mainly helps us detect "automation" and "suspicious behavior" on our platform. It benefits us by preserving our security against diverse attacks against the company to increase our success in a digital environment.
Hassle free bot detection & management
What do you like best about the product?
DataDome integrated easily into our existing cloud infrastructure to protect us against bot attacks and price scrapers. With a few clicks and a bit of configuration, we were up and running.
Support from the team at DataDome has been second to none, with a fast response and helpful team able to resolve any issues quickly.
The team are constantly monitoring and adjusting their rules to adapt to changing traffic trends and new attack vectors.
Support from the team at DataDome has been second to none, with a fast response and helpful team able to resolve any issues quickly.
The team are constantly monitoring and adjusting their rules to adapt to changing traffic trends and new attack vectors.
What do you dislike about the product?
Noting to report after running DataDome for years.
What problems is the product solving and how is that benefiting you?
DataDome is protecting us from bot attacks, which otherwise could increase our infrastructure costs and reduce performance for legitimate customers.
Very good partner to reduce tickets scraping, solution easy to integrate/monitor and top support
What do you like best about the product?
Efficiency to reduce automated tickets scraping in ticketing business, with a lot of possibilities to implement business rules (native or specific integration possibilities). The solution is easy to integrate, easy to configure (technical and business rules) and to monitor with dashboard s usefuls for analyseis. Support of the support team is very professional.
What do you dislike about the product?
Very advanced bots are still difficult to detect. Pricing model could be more flexible according specific needs. The captcha solution has to be optimized to avoid repeated captchas / blocks for real customers.
What problems is the product solving and how is that benefiting you?
Avoid bots to scrap a high volume of tickets for uur major sport event (480k tickets on the duration of the event)
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