What do you like best about the product?

1. Super user friendly, I learnt Datadog directly via hands on. Site is super user friendly and easily understandable
2. Quick creation of synthetic tests, alert creations, monitoring,
3. Easily integratable with ServiceNow, PagerDuty, MS Teams etc.
4. Dashboard- Can have unified dashboard accross all the monitors- synthetic, logs, API, RUM etc.
5. Good log monitoring capabilities and indexing for quick searches
6. Most imp, amazing service- customer support
7. DD dashboards are super helpful and all my colleagues have it as their home page
8. Integration implementation is super quick as they have various integrators readily available for plug and pay
9. For syntheitc tests, you can set frequency, country, browser, timezone etc set for good and extensive testing

What do you dislike about the product?

1. Usually their turn over on the enhancement request could be a quarter
2. Customization if you have very speicifc scenarios
3. Multi factor authentication cannot be achieved
4. In Synthetic monitoring, the tree cases cannot be achieved like if else condition

What problems is the product solving and how is that benefiting you?

I have to monitor variety of websites with around 100- odd pages and few SPAs. This contains various user journeys and logs which gets generated
Datadog acts like one stop shop for me to add all the synthetic monitors, RUM, API montiroings and logs, they all tie me up which helps me create a story. This story helps me for my analytics and aswell for my incident analysis