Our primary use case is custom and vendor-supplied web application log aggregation, performance tracing and alerting. 

Through the use of Datadog across all of our apps, we were able to consolidate a number of alerting and error-tracking apps, and Datadog ties them all together in cohesive dashboards. 

The centralized pipeline tracking and error logging provide a comprehensive view of our development and deployment processes, making it much easier to identify and resolve issues quickly. 

Synthetic testing is great, allowing us to catch potential problems before they impact real users. Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most. And the ability to create custom dashboards has been incredibly useful, allowing us to visualize key metrics and KPIs in a way that makes sense for different teams and stakeholders. 

While the documentation is very good, there are areas that need a lot of focus to pick up on the key details. In some cases the screenshots don't match the text when updates are made. 

I spent longer than I should trying to figure out how to correlate logs to traces, mostly related to environmental variables.

I've used the solution for about three years.

We have been impressed with the uptime.

It's scalable and customizable. 

Support is helpful. They help us tune our committed costs and alert us when we start spending out of the on-demand budget.

We used a mix of SolarWinds, UptimeRobot, and GitHub actions. We switched to find one platform that could give deep app visibility.

Setup is generally simple. .NET Profiling of IIS and aligning logs to traces and profiles was a challenge.

We implemented the solution in-house.

There has been significant time saved by the development team in terms of assessing bugs and performance issues.

I'd advise others to set up live trials to asses cost scaling. Small decisions around how monitors are used can have big impacts on cost scaling. 

NewRelic was considered. LogicMonitor was chosen over Datadog for our network and campus server management use cases.

We are excited to dig further into the new offerings around LLM and continue to grow our footprint in Datadog. 

Our primary use case is custom and vendor-supplied web application log aggregation, performance tracing and alerting. 

We run a mix of AWS EC2, Azure serverless, and colocated VMWare servers to support higher education web applications. Managing a hybrid multi-cloud solution across hundreds of applications is always a challenge. 

Datadog agents on each web host, and native integrations with GitHub, AWS, and Azure gets all of our instrumentation and error data in one place for easy analysis and monitoring.

Through the use of Datadog across all of our apps, we were able to consolidate a number of alerting and error-tracking apps, and Datadog ties them all together in cohesive dashboards. 

Whether the app is vendor-supplied or we built it ourselves, the depth of tracing, profiling, and hooking into logs is all obtainable and tunable. Both legacy .NET Framework and Windows Event Viewer and cutting-edge .NET Core with streaming logs all work. The breadth of coverage for any app type or situation is really incredible. It feels like there's nothing we can't monitor.

Centralized pipeline tracking and error logging provide a comprehensive view of our development and deployment processes, making it much easier to identify and resolve issues quickly. 

Synthetic testing has been a game-changer, allowing us to catch potential problems before they impact real users. Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most. 

The ability to create custom dashboards has been incredibly useful, allowing us to visualize key metrics and KPIs in a way that makes sense for different teams and stakeholders. 

These features form a powerful toolkit that helps us maintain high performance and reliability across our applications and infrastructure, ultimately leading to better user satisfaction and more efficient operations.

I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view. 

I like the idea of monitoring on the go, yet it seems the options are still a bit limited out of the box. While the documentation is very good considering all the frameworks and technology Datadog covers, there are areas - specifically .NET Profiling and Tracing of IIS-hosted apps - that need a lot of focus to pick up on the key details needed. 

In some cases the screenshots don't match the text as updates are made. I spent longer than I should have figuring out how to correlate logs to traces, mostly related to environmental variables.

I've used the solution for about three years.

We have been impressed with the uptime and clean and light resource usage of the agents.

The solution has been very scalable and customizable.

Sales service is always helpful in tuning our committed costs and alerting us when we start spending outside the on-demand budget.

We used a mix of a custom error email system, SolarWinds, UptimeRobot, and GitHub actions. We switched to find one platform that could give deep app visibility regardless of whether it is Linux or Windows or Container, cloud or on-prem hosted.

Generally simple, but .NET Profiling of IIS and aligning logs to traces and profiles was a challenge.

We implemented the solution in-house. 

I'd count our ROI as significant time saved by the development team assessing bugs and performance issues.

Set up live trials to asses cost scaling. Small decisions around how monitors are used can have big impacts on cost scaling. 

NewRelic was considered. LogicMonitor was chosen over Datadog for our network and campus server management use cases.

Excited to dig further into the new offerings around LLM and continue to grow our footprint in Datadog. 

The current use case for Datadog in our environment is observability.  We use Datadog as the primary log ingestion and analysis point, along with consolidation of application/infrastructure metrics across cloud environments and realtime alerting to issues that arise in production.  

Datadog integrates within all aspects of our infrastructure and applications to provide valuable insights into Containers, Serverless functions, Deep Logging Analysis, Virtualized Hardware and Cost Optimizations.

Datadog improved our observability layer by creating a consistent, centralized service for all of our varied cloud-based applications. All of our production and non-production environment applications and infrastructure send metrics directly to Datadog for analysis and determination of any issues that would need to be looked at by the Infrastructure, Platform and Development teams for quick remediation. Using Datadog as this centralized Observability platform has enabled us to become leaner without sacrificing project timelines when issues arise and require triage for efficient resolution.

All of Datadog's features have become valuable tools in our cloud environments.

Our primary alerts, based on metrics and synthetic transactions, are the most used and relied upon for decreased MTTA/MTTR across all of our platforms. This is followed by deep log analysis that enables us to quickly and easily get to a preliminary root cause that someone on the infrastructure, platform or development teams can take and focus their attention on the precise target that Datadog revealed as the issue to be remediated.

The two areas I could see needing improvement or a feature to add value are building a more robust SIM that would include container scanning to rival other such products on the market so we do not need to extend functionality to another third-party provider. The other expands the alerting functions by creating a new feature to add direct SMS notifications, on-call rotation scheduling, etc., that could replace the need to have this as an external third party solution integration. 

I've been a Datadog user for almost ten years.

Datadog is very stable, and we've only come across a few items that needed to be addressed quickly when there were issues.

Scalability is very favorable, aside from cost/budget, which limits the scalability of this platform.

Both customer service and support need a little work, as we have had a number of requests/issues that were not addressed as we needed them to be.

Neutral

Being an Observability SME, I have used many native and third party solutions, including Dynatrace, New Relic, CloudWatch and Zabbix. As previously mentioned, Datadog provides a superior platform for centralizing and consolidating our Observability layer. Switching to Datadog was a no-brainer when most other solutions either didn't provide the maturity of functions, or have them available, at all.

The initial setup was very straightforward, and the integrations were easily configured.

We implemented Datadog in-house.

For the most part, Datadog's ROI is quite impressive when you consider all of the features and functions that are centralized on the platform. It doesn't require us to purchase additional third-party solutions to fill in the gaps.

The setup was dead simple once the cloud integrations and agent components were identified and executed. Licensing falls into our normal third-party processes, so it was a familiar feeling when we started with Datadog. Cost is the only outlier when it comes to a perfect solution. Datadog is expensive, and each add-on drives that cost further into the realm of requiring justifications to finance expanding the core suite of features we would like to enable.

Yes, we evaluated several competing platforms that included Dynatrace, New Relic and Zabbix.

They should provide more inclusive pricing, or an "all you can eat" tier that would include all relevant features, as opposed to individual cost increases to let Datadog to become more valuable and replace even more third-party solutions that have a lower cost of entry.

Our primary use case for Datadog is to monitor and manage our fully cloud-native infrastructure. We utilize DataDog to gain real-time visibility into our cloud environments, ensuring that all our services are running smoothly and efficiently. 

The platform’s extensive integration capabilities allow us to seamlessly track performance metrics across various cloud services, containers, and microservices. 

With Datadog’s robust alerting and visualization tools, we can proactively identify and resolve issues, minimizing downtime and optimizing our system’s performance. This has been crucial in maintaining the reliability and scalability of our cloud-native applications.

Datadog has significantly enhanced our organization’s operational efficiency and reliability. By providing real-time visibility into our cloud-native infrastructure, Datadog enables us to monitor performance metrics, detect anomalies, and resolve issues swiftly. 

The platform’s robust alerting system ensures that potential problems are addressed before they impact our services, reducing downtime and improving overall system stability. Additionally, Datadog’s comprehensive dashboards and reporting tools have streamlined our troubleshooting processes and facilitated better decision-making.

The most valuable feature of Datadog for our organization has been its real-time monitoring capabilities. This feature provides us with instant visibility into our cloud-native infrastructure, allowing us to track performance metrics and detect anomalies as they occur. The ability to monitor our systems in real-time means we can quickly identify and address issues before they escalate, minimizing downtime and ensuring the reliability of our services. 

Additionally, the real-time data helps us make informed decisions and optimize our operations, ultimately enhancing our overall efficiency and performance.

While Datadog has been instrumental in enhancing our operational efficiency, there are areas where it could be improved. 

One area is the user interface, which could be more intuitive and user-friendly, especially for new users. 

Additionally, the pricing model can be quite complex and might benefit from more flexible options tailored to different organizational needs. 

For future releases, it would be beneficial to include more advanced machine learning capabilities for predictive analytics, helping us anticipate issues before they occur. 

More third-party tools would also be valuable additions.

I've used the solution for six years.

DataDog has proven to be a highly stable solution for our monitoring needs. Throughout our usage, we have experienced minimal downtime and consistent performance, even during peak traffic periods. The platform’s reliability ensures that we can continuously monitor our cloud-native infrastructure without interruptions, which is crucial for maintaining the health and performance of our services.

DataDog’s scalability has been impressive and instrumental in supporting our growing cloud-native infrastructure. The platform effortlessly handles increased workloads and scales alongside our expanding services without compromising performance. Its ability to integrate with a wide range of cloud services and technologies ensures that as we grow, DataDog continues to provide comprehensive monitoring and insights.

Our experience with Datadog’s customer service and support has been exceptional. The support team is highly responsive and knowledgeable, providing timely assistance whenever we’ve encountered issues or had questions. 

Their proactive approach to offering solutions and guidance has been invaluable in helping us maximize the platform’s capabilities.

Positive

The setup is straightforward.

We handled the setup in-house.

The pricing model can be quite complex and might benefit from more flexible options tailored to different organizational needs.

One area is the user interface, which could be more intuitive and user-friendly, especially for new users.

We use Datadog for log aggregation and management, metrics aggregation, application performance monitoring, infrastructure monitoring (serverless (Lambda functions), containers (EKS), standalone hosts (EC2)), database monitoring (RDS) and alerting based on metric thresholds and anomalies, log events, APM anomalies, forecasted threshold breaches, host behaviors and synthetics tests.

Datadog serves a whole host of purposes for us, with an all-in-one UI and integrations between them built in and handled without any effort required from us.

We use Datadog for nearly all of our monitoring and information analysis from the infrastructure level up through the application stack.

Datadog provides us value in three major ways:

First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance.

Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit.

Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

I use log management and monitors most often.

Log management is a great way for me to identify changes in behavior across services and environments as we make changes or as user behavior evolves. I can filter out excess or not useful logs, in part or in full, I can look for trends and I can group by multiple facets.

Monitors allow me to rest easy knowing that I'll be alerted to unexpected changes in behavior throughout our environments so that I can be proactive without having to dedicate active cycles to watching all facets of our environments.

In my four years using the product, the only feature request I, or anyone on my team, has had was the ability to view query parameters in query samples. 

Otherwise, improvements are already released faster than we can give them sufficient time and attention, so I'm very happy with the product and don't have any specific requests at this time.

The cost does add up quickly, so it can be some effort to justify the necessary outlay to those paying the bills. That said, Datadog provides sufficient benefits to warrant our continued use.

I've used the solution for four years.

In four years of daily use I haven't noticed any periods of downtime.

It's amazing to me how performant Datadog is given how much data we pass to it.

We've opened probably six or eight support tickets in four years of use. In some cases, the problem or question was complex and took some time to resolve. That said, customer support was always able to debug the issue and find a solution for us, so my experience has been very positive.

Positive

I've used New Relic, Honeycomb, Grafana, Splunk, Prometheus, Graylog and others.

Given the breadth of configuration options, the initial setup was fairly involved for us. We also use several services and deploy the agent in various ways because we're using traditional servers, serverless, and K8s.

We implemented the solution in-house.

The solution can be pricey if you're using many services and/or shipping lots of data, but in my opinion, the value is greater than the cost, so I would suggest doing an evaluation before making a decision.

Our primary use case is for custom and vendor-supplied web application log aggregation, performance tracing, and alerting. 

We run a mix of AWS EC2, Azure serverless, and colocated VMWare servers to support higher education web applications. We're managing a hybrid multi-cloud solution across hundreds of applications is always a challenge. 

Datadog agents are on each web host, and we have native integrations with GitHub, AWS, and Azure to get all of our instrumentation and error data in one place for easy analysis and monitoring.

Through use of Datadog across all of our apps, we were able to consolidate a number of alerting and error-tracking apps. Datadog ties them all together in cohesive dashboards. Whether the app is vendor supplied or we built it ourselves, the depth of tracing, profiling, and hooking into logs is all obtainable and tunable. Both legacy .NET Framework and Windows Event Viewer and cutting edge .NET Core with streaming logs all work. The breath of coverage for any app type or situation is really incredible. It feels like there's nothing we can't monitor.

When it comes to Datadog, several features have proven particularly valuable. 

The centralized pipeline tracking and error logging provide a comprehensive view of our development and deployment processes, making it much easier to identify and resolve issues quickly. 

Synthetic testing has been a game-changer, allowing us to catch potential problems before they impact real users. 

Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most. And the ability to create custom dashboards has been incredibly useful, allowing us to visualize key metrics and KPIs in a way that makes sense for different teams and stakeholders. 

Together, these features form a powerful toolkit that helps us maintain high performance and reliability across our applications and infrastructure, ultimately leading to better user satisfaction and more efficient operations.

I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view. 

I like the idea of monitoring on the go, yet it seems the options are still a bit limited out of the box. 

While the documentation is very good considering all the frameworks and technology Datadog covers, there are areas - specifically .NET Profiling and Tracing of IIS hosted apps - that need a lot of focus to pick up on the key details needed. 

In some cases the screenshots don't match the text as updates are made.

I've been using the solution for about three years.

We have been impressed with the uptime. It offers clean and light resource usage of the agents.

The solution scales well and is customizable. 

Customer support is always helpful to help us tune our committed costs and alerting us when we start spending out of the on demand budget.

We used a mix of a custom error email system, SolarWinds, UptimeRobot, and GitHub actions. We switched to find one platform that could give deep app visibility regardless of whether it is Linux or Windows or Container, cloud or on-prem hosted.

The implementation is generally simple. .NET Profiling of IIS and aligning logs to traces and profiles was a challenge.

We implemented the setup in-house. 

We've witnessed significant time saved by the development team assessing bugs and performance issues.

Set up live trials to asses cost scaling. Small decisions around how monitors are used can have big impacts on cost scaling. 

NewRelic was considered. LogicMonitor was chosen over Datadog for our network and campus server management use cases.

We're excited to dig further into the new offerings around LLM and continue to grow our footprint in Datadog. 

Our primary use case is custom and vendor supplied web application log aggregation, performance tracing and alerting. We run a mix of AWS EC2, Azure serverless, and colocated VMWare servers to support higher education web applications. 

Managing a hybrid multi-cloud solution across hundreds of applications is always a challenge. Datadog agents on each web host, and native integrations with GitHub, AWS, and Azure gets all of our instrumentation and error data in one place for easy analysis and monitoring.

Through use of Datadog across all of our apps we were able to consolidate a number of alerting and error tracking apps and Datadog ties them all together in cohesive dashboards. 

Whether the app is vendor-supplied or we built it ourselves, the depth of tracing, profiling, and hooking into logs is all obtainable and tunable. Both legacy .NET Framework and Windows Event Viewer and cutting edge .NET Core with streaming logs all work. 

The breadth of coverage for any app type or situation is really incredible. It feels like there's nothing we can't monitor.

When it comes to Datadog, several features have proven particularly valuable. The centralized pipeline tracking and error logging provides a comprehensive view of our development and deployment processes, making it much easier to identify and resolve issues quickly. 

Synthetic testing has been a game-changer, allowing us to catch potential problems before they impact real users. Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most. And the ability to create custom dashboards has been incredibly useful, allowing us to visualize key metrics and KPIs in a way that makes sense for different teams and stakeholders. 

Together, these features form a powerful toolkit that helps us maintain high performance and reliability across our applications and infrastructure, ultimately leading to better user satisfaction and more efficient operations.

I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view. I like the idea of monitoring on the go yet it seems the options are still a bit limited out of the box. While the documentation is very good considering all the frameworks and technology Datadog covers, there are areas - specifically .NET Profiling and Tracing of IIS-hosted apps - that need a lot of focus to pick up on the key details needed. In some cases the screenshots don't match the text as updates are made. I spent longer than I should figuring out how to correlate logs to traces, mostly related to environmental variables.

I've used the solution for about three years.

We have been impressed with the uptime and clean and light resource usage of the agents.

The solution is very scalable, very customizable.

Service is always helpful in tuning our committed costs and alerting us when we start spending outside the on-demand budget.

We used a mix of a custom error email system, SolarWinds, UptimeRobot, and GitHub actions. We switched to find one platform that could give deep app visibility regardless of whether it is Linux or Windows or Container, cloud or on-prem hosted.

The setup was generally simple. However, .NET Profiling of IIS and aligning logs to traces and profiles was a challenge.

We implemented the solution in-house. 

I'd count our ROI as significant time saved by the development team assessing bugs and performance issues.

Set up live trials to asses cost scaling. Small decisions around how monitors are used can have big impacts on cost scaling. 

NewRelic was considered. LogicMonitor was chosen over Datadog for our network and campus server management use cases.

I'm excited to dig further into the new offerings around LLM and continue to grow our footprint in Datadog. 

From day one, we have seamlessly integrated our new product into Datadog, a comprehensive monitoring and analytics platform. By doing so, we are continuously collecting essential data such as host information, system logs, and key performance metrics. This enables us to gain deep insights into product adoption, monitor usage patterns, and ensure optimal performance. Additionally, we use Datadog to capture and analyze errors in real-time, allowing us to troubleshoot, replay, and resolve production issues efficiently.

It has proven invaluable in helping us identify early issues within the product as soon as they occur, allowing us to take immediate action before they escalate into more significant problems. This proactive approach ensures that potential challenges are addressed in real-time, minimizing any impact on users. Furthermore, the system allows us to measure product adoption and usage trends effectively, providing insights into how customers are interacting with the product and identifying areas for improvement or enhancement.

There isn't any single aspect that stands out in particular; rather, everything is interconnected and works together harmoniously. Each component complements the other, creating a cohesive system where data, logs, and metrics are seamlessly integrated. This interconnectedness ensures that no part operates in isolation, allowing for a more holistic view of the product's performance and health. The way everything binds together strengthens our ability to monitor, analyze, and improve the product efficiently.

At the moment, nothing specific comes to mind. Everything seems to be functioning well, and there are no immediate concerns or issues that I can think of. 

The system is operating as expected, and any challenges we've faced so far have been successfully addressed. If anything does come up in the future, we will continue to monitor and assess it accordingly, but right now, there’s nothing that stands out requiring attention or improvement. 

Datadog is too pricey when compared to its competitors, and this is something that its always on my mind during the decision-making process.

I've used the solution for nearly two years now.

Our primary use case for Datadog is monitoring, analyzing, and optimizing the performance and health of our applications and infrastructure. 

We leverage its logging, metrics, and tracing capabilities to pinpoint issues, track system performance, and improve overall reliability. Datadog’s ability to provide real-time insights and alerting on key metrics helps us quickly address issues, ensuring smooth operations. 

It’s integral for visibility across our microservices architecture and cloud environments.

Datadog has been incredibly valuable to our organization. Its ability to pinpoint warnings and errors in logs and provide detailed context is essential for troubleshooting. 

The platform's request tracing feature offers comprehensive insights into user flows, allowing us to quickly identify issues and optimize performance. 

Additionally, Datadog's real-time monitoring and alerting capabilities help us proactively manage system health, ensuring operational efficiency across our applications and infrastructure.

Being able to filter requests by latency is invaluable, as it provides immediate insight into which endpoints require further analysis and optimization. This feature helps us quickly identify performance bottlenecks and prioritize improvements. 

Additionally, the ability to filter requests by user email is extremely useful for tracking down user-specific issues faster. It streamlines the troubleshooting process and enables us to provide more targeted support to individual users, improving overall customer satisfaction.

The query performance could be improved, particularly when handling large datasets, as slower response times can hinder efficiency. Additionally, the interface can sometimes feel overwhelming, with so much happening at once, which may discourage users from exploring new features. Simplifying the layout or providing clearer guidance could enhance user experience. Any improvements related to query optimization would be highly beneficial, as it would further streamline workflows and boost productivity.

I've used the solution for five years.

Our primary use of Datadog involves monitoring over 50 microservices deployed across three distinct environments. These services vary widely in their functions and resource requirements. 

We rely on Datadog to track usage metrics, gather logs, and provide insight into service performance and health. Its flexibility allows us to efficiently monitor both production and development environments, ensuring quick detection and response to any anomalies. 

We also have better insight into metrics like latency and memory usage.

Datadog has significantly improved our organization’s monitoring capabilities by centralizing all of our logs and making them easily searchable. This has streamlined our troubleshooting process, allowing for quicker root cause analysis. 

Additionally, its ease of implementation meant that we could cover all of our services comprehensively, ensuring that logs and metrics were thoroughly captured across our entire ecosystem. This has enhanced our ability to maintain system reliability and performance.

The intuitive user interface has been one of the most valuable features for us. Unlike other platforms like Grafana, as an example, where learning how to query either involves a lot of trial and error or memorization almost like learning a new language, Datadog’s UI makes finding logs, metrics, and performance data straightforward and efficient. This ease of use has saved us time and reduced the learning curve for new team members, allowing us to focus more on analysis and troubleshooting rather than on learning the tool itself.

While the UI and search functionality are excellent, further improvement could be made in the querying of logs by offering more advanced templates or suggestions based on common use cases. This would help users discover powerful queries they might not think to create themselves. 

Additionally, enhancing alerting capabilities with more customizable thresholds or automated recommendations could provide better insights, especially when dealing with complex environments like ours with numerous microservices.

I've used the solution for five years.

We have never experienced any downtime.

We previously used Sumo Logic.