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  • By Thermos
  • on 05/20/2021

When it works its great; however, a backup solution must be reliable. About every two or three weeks, the web interface of the Veeam stack server becomes unreachable and the backup jobs stop processing. The lack of documentation makes a problem of this nature extremely difficult to troubleshoot. Needless to say, I will be exploring other backup options.

  • By Jeanne Krull
  • on 05/28/2021

We encourage customers to access Veeam's included support. You can access support via this link on our AWS marketplace listing Guidance on configuration and support access is also explained in Veeam's user guide which is available at