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Reviews from AWS customer

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81 reviews
from and

External reviews are not included in the AWS star rating for the product.


    AshishKumbhar

Cloud-based security solution effectively manages security policies and integrates with identity providers

  • February 26, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use Netskope for cloud-based security within our organization's multi-cloud environments. It helps with ease of deployment and configuration, enabling us to manage security policies and integrate them with other solutions like identity providers.

How has it helped my organization?

Netskope has allowed us to effectively configure security policies and manage them across our environment while providing a secure and efficient solution.

What is most valuable?

Netskope is highly effective for Data Loss Prevention (DLP) with its inbuilt DLP capabilities. It protects data in the cloud, on the web, and in emails. The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats. The easy deployment and configuration of the security policies make it a valuable solution.

What needs improvement?

A bit of latency is observed in some of the applications. In future updates, I would like to see improvements in latency, as well as enhancements in advanced threat protections. Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.

For how long have I used the solution?

I have been using Netskope for almost a year.

What do I think about the stability of the solution?

I would rate the stability of Netskope around eight out of ten.

What do I think about the scalability of the solution?

Netskope is highly scalable and has supported our organization's growth without any challenges.

How are customer service and support?

I haven't encountered any major challenges with Netskope's technical support.

Which solution did I use previously and why did I switch?

I previously worked with Zscaler, but I switched to Netskope due to an organizational change.

How was the initial setup?

The initial setup was smooth and easy. The installation and configuration were seamless, making it straightforward to deploy.

What about the implementation team?

The implementation was a distributed deployment with teams from different regions taking part. So, I can't provide an exact number of people involved.

What was our ROI?

In terms of cost savings, the solution is effective and comes at a lower cost compared to competitors like Zscaler.

What's my experience with pricing, setup cost, and licensing?

Netskope is cost-effective compared to similar solutions like Zscaler.

Which other solutions did I evaluate?

I have evaluated both Zscaler and Netskope, and found that both are leading solutions.

What other advice do I have?

I would rate the overall solution eight out of ten. Netskope is easy to deploy, with effective proxy solutions. It plays a critical role in cloud security, especially regarding the SASE framework and zero trust principles.

Which deployment model are you using for this solution?

Public Cloud


    Shyam M.

Good Solution for Content Filtering Proxy and DLP

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Its ease of use and the features available.
What do you dislike about the product?
Sometimes it can interfere with the Google applications and policies cannot be too granular.
What problems is the product solving and how is that benefiting you?
Solving enhanced DLP with help of Real time protection policies.
Behaviour Analytics is helpful to get alerts for unusual behaviour.
Helping ton solve problem of unwanted data exfiltration of confidential data.


    reviewer2240130

Enables differentiation of tenants in cloud applications, whether they are enterprise or personal

  • November 05, 2024
  • Review provided by PeerSpot

What is our primary use case?

Most of our customers use Netskope for application navigation and the protection of the public cloud, such as Office 365. We primarily work with it as a substitution for URL filtering, but the SASE solution provides more than just URL filtering.

What is most valuable?

Netskope provides real-time protection as all traffic is analyzed in line. With the client on the device communicating with the Netskope cloud, it allows for immediate protection. 

Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access. 

It also has a behavior engine with robust rules and machine learning capabilities, including image analysis with OCR capabilities.

What needs improvement?

There is currently no DLP on-premises. If it's needed, it could be considered a missing feature. The integration with the network part, specifically the SD-WAN, is in development and might be available soon. They lack a cloud security posture management solution.

For how long have I used the solution?

I have been working with Netskope for several years.

What do I think about the stability of the solution?

I find the solution stable.

What do I think about the scalability of the solution?

Their infrastructure supports scalability well, and they declare an SLA regarding delays, making it a solid solution.

How are customer service and support?

Customer support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is quite straightforward and well-measured. On a scale from one to ten, I would rate the setup ease as eight.

What's my experience with pricing, setup cost, and licensing?

The cost is comparable to other vendors, and it depends on the customer's needs.

What other advice do I have?

Netskope started with a cloud-first approach, which makes it adaptable to the day-to-day changes that the cloud will generate.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Shraddha T.

Netskope Cloud Security

  • November 04, 2024
  • Review provided by G2

What do you like best about the product?
The Netskope is a very advanced and one console solution for all the cloud security. It has multiple modules including SASE, CASB, ZTNA advance cloud security features.
It is most commonly used by multiple customers and in very ease of uses.
What do you dislike about the product?
To dislike about this project like a other security product it should start scanning the Wi-Fi for the security measures before granting the access to the users in a public networks.
What problems is the product solving and how is that benefiting you?
It gives all the measure cloud security in a one platform and resolved the critical VPN architecture in a very simplest way by giving the ZTNA feature.


    Aditya S.

Empowering Digital Transformation with Netskope One

  • September 25, 2024
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Netskope One Platform is its comprehensive approach to security and visibility. The ability to unify cloud, web, and private application security under one roof which streamlines management and enhances protection against threats.
What do you dislike about the product?
Learning Curve: New users may experience a steep learning curve due to the platform's extensive features and capabilities, which can be overwhelming at first.
What problems is the product solving and how is that benefiting you?
Unified Security Posture:
"Netskope One Platform addresses the challenge of managing multiple security solutions by providing a unified approach. This integration simplifies our security management and reduces the complexity of having disparate systems, which ultimately enhances our overall security posture."


    reviewer2528436

Recognizes different instances of SaaS applications and the activities people can do

  • August 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

Our clients use Netskope because they want to move to a SaaS solution. They're using an increasing number of SaaS applications. An on-premises firewall or URL filter isn't sufficient anymore. Netskope is unique in recognizing different instances of SaaS applications and the activities people can do. They have more control over where their data goes.

What is most valuable?

The most valuable feature of Netskope is that it is a SaaS-delivered solution. It's somewhere running in the cloud, and there's no limitation in performance like you would have with hardware. You need to change hardware all the time.

However, this platform grows when your company grows, and you have more employees and more traffic. You don't need to think about that anymore. The solution also provides granular control over the SaaS applications that people are using.

It's like moving from URL filtering or a web proxy to a real CASB. Netskope takes it a step further by recognizing if you're logging into your corporate Office 365, a private one, or a competitor's Office 365.

What needs improvement?

The cloud firewall, which is one of Netskope's latest developments, could be improved further. I would like to see more threat protection in Netskope's Zero Trust Network Access. Functionality-wise, the solution's Zero Trust Network Access is a great replacement for VPNs. However, having more security functions in there would be nice.

For how long have I used the solution?

I have been working with Netskope for around five years.

What do I think about the stability of the solution?

I've never encountered an outage with Netskope. Everything was always working because its points of presence were very redundant. If its processes recognize that something in one point of presence might not be running as it should, you get redirected without knowing.

I rate the solution's stability ten out of ten.

What do I think about the scalability of the solution?

Our clients for Netskope are fairly big enterprises and government organizations. Netskope's scalability is perfect, and you don't have to think about it. It doesn't matter if you have 500 employees or 10,000 employees. The solution automatically grows. Their points of presence are overscaled and oversized, so they'll take care of that.

I rate the solution's scalability ten out of ten.

How are customer service and support?

Netskope's technical support is very good, but it's similar to the technical support of most other tools like Palo Alto or Check Point.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is really easy, especially when you roll out the client. Migrating from an explicit proxy to their solution has exactly the same setup. Netskope easily integrates into any solution that you already have.

The solution's deployment time depends on what you want to include. If you need to migrate a very big web proxy configuration, Netskope has excellent professional services that will prepare configurations. So, it's ready to use directly. The slowness is not because of Netskope. It's because you need to have all your employees connected to the network, and this new software needs to be installed.

However, that can all be automated. You can have it running in minutes. Netskope already has a very good basic policy. If you're just doing the inline CASB, you roll out the Netskope Client or setup the explicit proxy and have a basic URL filtering policy that directly works.

If you have a couple of 1,000's employees, then, of course, it will take a while. You do it in bunches. People start up their laptops, install this new software, and it's there. Preparation-wise, it might take a few weeks, but the actual rollout is done as soon as people can run updates on their laptops.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup an nine out of ten.

What was our ROI?

We have seen a return on investment with Netskope because everything runs in the cloud. You don't need to think of the sizing. The solution's user interface is really simple and easy to manage. You don't need many people, hardware replacements, or shipping things. The tool is very efficient and saves a lot of time.

What's my experience with pricing, setup cost, and licensing?

Netskope is a premium service, and its pricing ranges from medium to expensive. Netskope is in the top range when it comes to pricing. It all depends on the functionalities you require and get the licences for. The combined solution is more cost effective than a combination of other vendors point solutions.

What other advice do I have?

Netskope is a cloud-based solution. All its security functions run in a cloud. You only need to install a client to get the traffic to the cloud, set up an IPsec tunnel, or set up your explicit proxy to get the traffic through the cloud.

You don't need to install anything on-prem except when you use their SD-WAN solution. We're talking about the CASB side. They also have an SD-WAN solution. 

Overall, I rate the solution an eight out of ten.


    Rajendra Bisht

A SaaS tool to bring the entire organization under a single network with web filtering and protection

  • July 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

My primary use case was finding a SaaS tool to bring the entire organization under a single network. I also needed features like web filtering, proxy, and protection.

What needs improvement?

Accuracy could be improved.

For how long have I used the solution?

I have been using Netskope for six months.

How was the initial setup?

The initial setup is straightforward and takes around two to three weeks. We worked altogether with operation team for deployment.

What was our ROI?

It saves 20 percent of our money.

What's my experience with pricing, setup cost, and licensing?

Before, it was a lot cheaper. Now they're at a higher price.

What other advice do I have?

We have connected our local network and AD also. It is moderately difficult.

Overall, I rate the solution an eight out of ten.


    Amarjeet S.

Netskope-Best SASE solution

  • July 08, 2024
  • Review provided by G2

What do you like best about the product?
Features of Netskope:-
1. Very easy to Implement
2. It has one platform for all the services.
3. Provides the best customer support.
4. Easy to integrate with many other solution.
5. Now a days customer are using.
What do you dislike about the product?
Dislikes of Netskope One platform:-
1.Complexity
2.Performance IMpact
3. Costing
What problems is the product solving and how is that benefiting you?
It solving the following ;
1. Data Protection
2. Cloud Security
3. User Experiance
4.Threat Protection
5. Unified Platform


    reviewer2506287

Offers granular control over uploads and downloads and protects users from malicious sites

  • June 19, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Cisco Umbrella and plan to replace it with Netskope. We will start with the security model and other policies. 

What is most valuable?

We use Cisco VPN for remote access. Additionally, we have started implementing Netskope with a strong focus on security. Our primary goal is to protect users from accessing malicious sites. We also plan to implement DLP based on our data, as data security is our main concern.

The solution offers granular control over uploads and downloads. Previously, we lacked monitoring and control over downloads from malicious sites, but now, with Netskope, we can block such downloads. We are currently in the testing phase of implementing DLP, specifically for personally identifiable information data. We don't want it to be uploaded to the cloud. 

I'm currently involved in integrating Netskope with SentinelOne in our organization. The goal is to consolidate our alert monitoring by setting up a virtual machine and establishing threat exchange protocols. This integration allows us to use a single console to monitor alerts from both Netskope and SentinelOne, enabling better correlation of security incidents.

What needs improvement?

I would like to see the product improved, especially in monitoring and security monitoring. It should be more effective so we can better identify cloud access and understand how users are accessing it. We need better visibility on security and cloud storage access.

The logs in Netskope are good, similar to what I had with CrowdStrike. CrowdStrike provided full log coverage, and we need the same for cloud-based solutions like Netskope. Every action should be logged, but I've noticed some gaps with Netskope.

What do I think about the stability of the solution?

We faced outages a couple of times. 

What do I think about the scalability of the solution?

I haven't faced any issues with the tool's stability. 

Which solution did I use previously and why did I switch?

Before moving to Netskope, we used McAfee products. This was before COVID, when our cloud usage was minimal and remote access wasn't as prevalent. We procured McAfee's CASB solution to monitor and manage shadow IT. This allowed us to track and block access to unapproved third-party clouds.

How was the initial setup?

We started the POC in December 2023 and began working on the feasibility of the migration. We have reached around 65% of our implementation, with only 35% remaining.

We have very few resources involved, around five to six people from different teams, like the infrastructure team. I am part of the IT security team and manage the platform. Other teams help with access control, which the central security team takes care of.

What other advice do I have?

We use Varonis to scan files and remove broken access permissions for data at rest. We also utilize Microsoft Purview to label sensitive files on our file server. Once this process is complete, we will block access through Netskope. This is our future vision, though we are currently in the implementation phase.

I'm involved in both implementing and supporting the solution. As part of the operations team, I provide knowledge transfer sessions to team members. When implementing new policies, I discuss with team members how to handle alerts and what actions to take when alerts are triggered.

Access with Cisco Umbrella is very different compared to Netskope. Some sites accessible with Cisco Umbrella are blocked by Netskope. We had to revisit each and every policy again. We exported all the configurations from Cisco Umbrella and had to review everything.

Before implementing, go with the POC and have an extended POC session. Clarify everything during the POC because it becomes very difficult to get them on a call for critical issues after the POC. Make sure all concerns are discussed and resolved before implementation.

I rate the overall product an eight out of ten. 


    Valan Arasu

Provides good visibility, integrates well with other components, and enables organizations to protect their data

  • June 17, 2024
  • Review from a verified AWS customer

What is our primary use case?

The solution is useful for remote workflow access.

What is most valuable?

Netskope’s CASB provides good visibility of the applications being used. We can use Shadow IT based on the traffic. DLP and CASB are valuable features. The tool provides extensive DLP features. We can create any level of policies and protect our data on-premise or cloud. The tool integrates with all the components very well.

What needs improvement?

The threat protection features must be improved. Other competitors on the market, like McAfee and Fortinet, provide threat protection features across all the modules.

For how long have I used the solution?

I have been using the solution for two and a half years.

What do I think about the stability of the solution?

I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

The tool’s scalability is good. I rate the scalability an eight out of ten. The product is suitable for small and medium-sized businesses.

How are customer service and support?

The support is good, but not up to the mark.

How would you rate customer service and support?

Neutral

How was the initial setup?

The product is very easy to deploy. We have to install an agent on the machines through the distribution systems. It is the only dependency. Apart from that, we don't have any internal components on-premises at the user end. Everything is cloud-driven. I rate the ease of setup a ten out of ten. Netskope has its own cloud. We deploy the tool on-premises and on AWS. The product can be deployed for a user within a few minutes. It will take longer to deploy the tool for the whole organization.

What was our ROI?

The solution provides a very good return on investment. I rate the ROI a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

The pricing is very flexible. I rate the pricing a three out of ten.

Which other solutions did I evaluate?

Netskope is better than Zscaler.

What other advice do I have?

We are users and partners of the solution. I will recommend the solution to others. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)