I am the team manager responsible for various security products. My customers use Palo Alto Networks products, and I am working with Palo Alto partners. We support a variety of solutions including Strata firewalls, Prisma SD-WAN, and Wildfire for advanced threat protection.
VM-Series Next-Gen Virtual Firewall w/ Advanced Security Subs (PAYG)
Palo Alto NetworksExternal reviews
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Excellent threat detection and prevention features
What do you like best about the product?
Palo Alto VM-Series is its flexibility to deploy robust security across diverse virtual environments and cloud platforms.
What do you dislike about the product?
Palo Alto VM-Series cost is too high , traffic congestion and commuting difficulties.
What problems is the product solving and how is that benefiting you?
np
User Friendly Application
What do you like best about the product?
It is providing advanced threat protection with deep packet inspection, application based control, and zero-day threat protection through wildfire. it integrates seamlessly with major cloud platforms like AWS, Azure, and google cloud, ensuring consistant security policies across hybrid and multip-cloud environmnets.
What do you dislike about the product?
I don't have anything i dislike. Everythins looks perfect for me.
What problems is the product solving and how is that benefiting you?
It addresses key problems such as inconsistent security across hybrid and multi-clous environments
Quick and easy to use
What do you like best about the product?
Helps me get to work quicker and easier to connect.
What do you dislike about the product?
Not often downtimes so that's not a problem.
What problems is the product solving and how is that benefiting you?
Keeping enteprise safe from attackers.
Pros and cons of Palo Alto VM-Series
What do you like best about the product?
Helps to have smooth communication with clouds like AWS, AZURE, Google cloud.
To maximize efficiency at more traffic situations, you can use technologies like Intelligent Traffic offload.
To maximize efficiency at more traffic situations, you can use technologies like Intelligent Traffic offload.
What do you dislike about the product?
The initial steps of setting up a VM series are difficult.
What problems is the product solving and how is that benefiting you?
It helped to prevent data loss and data treats for different clouds.
Experience
What do you like best about the product?
Learning more things from her had helped me
What do you dislike about the product?
I dont like anything here i am able to satify about this
What problems is the product solving and how is that benefiting you?
It is helping solving firewall
Robust and scalable virtual firewall solution is the key for Enterprise-wide cloud security
What do you like best about the product?
Palo Alto Networks VM-Series has evolved into a powerful security tool which is flexible when deployed in a virtual environment or in the cloud. Following are some of high level features and benefits as per my experience:
Cloud-Native.
Multi-Cloud Feature.
Scalability and Flexibility
Comes with High Performance Networking
Cloud-Native.
Multi-Cloud Feature.
Scalability and Flexibility
Comes with High Performance Networking
What do you dislike about the product?
Overall this is one of the perfect and scalable solution, however everything comes with improvements, instead of dislike I wanted to call few improvements as of Setup should be easy, Lack of Support and Cost need to be optimised
What problems is the product solving and how is that benefiting you?
Palo Alto VM helps to solve few of the key challenges as of securing hybrid and multi-cloud environments, preventing advanced threats which is one of the biggest challenge in this evolving CyberSecurity world, and microsegmentation really helps for availability and redundancy. For users it really helps with automated security policies across diverse platforms, ensuring compliance, and reducing attack surfaces in dynamic cloud infrastructures.
recommended for security purposes for cloud environments.
What do you like best about the product?
It is very helpful especially for the organizations using cloud environments. It simplifies usage by providing various tools.
What do you dislike about the product?
It is difficult to set up and time taking. Also price is high which makes it difficult to afford for individual usage.
What problems is the product solving and how is that benefiting you?
It helps in building firewall integrating with google cloud. And also helps in providing security.
My Experience using Palo Alto VM-Series
What do you like best about the product?
Good for for DNS security and accessing remote VPNs. Easy to set up and deploy. Nice user interface.
What do you dislike about the product?
Above average license cost. Needs more documentation and user guides. Shaky performance in Azure
What problems is the product solving and how is that benefiting you?
Palo Alto VM-Series is great for protecting and securing projects that use Amazon Web Services.
Can overcome complex threat landscapes with robust threat intelligence and great reliability
What is our primary use case?
What is most valuable?
Wildfire, a sandboxing product, allows for analyzing malware in virtual machines. Its strength lies in threat intelligence, which is significant for proactive defense. Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team. Customers appreciate the throughput and reliability of VM-Series Firewalls, as they can be managed efficiently through Panorama.
What needs improvement?
I find it difficult to reach technical support at Palo Alto Networks. Most customers go for partner-enabled support, which involves multiple layers, leading to delays. Additionally, the technical maturity level of support is not always high, resulting in dissatisfaction. The pricing of Palo Alto is relatively high, particularly for smaller companies.
For how long have I used the solution?
I have been familiar with Wildfire for nearly five years. I have been working with the VM-Series for nearly two years.
What do I think about the stability of the solution?
Palo Alto products are stable compared to others. Stability issues may arise when exceeding throughput limits, but hardware is generally very stable.
What do I think about the scalability of the solution?
Scalability is a strength of Palo Alto VM-Series. They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
How are customer service and support?
I can give Palo Alto Networks technical support a six out of ten. It is very hard to reach, and the process can be lengthy and frustrating because support involves several layers.
How would you rate customer service and support?
Neutral
How was the initial setup?
Initial setup is easy, especially in public cloud environments where VM-Series can be obtained from the marketplace.
What was our ROI?
Our ROI is measured in terms of catch rate, however, customers often focus on the total price of the product rather than detailed ROI calculations.
What's my experience with pricing, setup cost, and licensing?
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost. Their Premier Support is also very expensive and not widely chosen by customers.
Which other solutions did I evaluate?
I would recommend Check Point and Fortinet as alternatives for companies where the budget is a concern.
What other advice do I have?
I would recommend Palo Alto VM-Series to others and rate it an eight out of ten. However, for companies below midsize, it may not be a fit due to cost. For those companies, I suggest considering products like Check Point or Fortinet.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Experience robust security with fast and efficient VPN and antivirus capabilities
What is our primary use case?
The main gateway for my organization is Palo Alto because my SAP data is hosted there. My staff operates behind Palo Alto, and numerous software applications and websites are hosted on it. I wanted a strong product for security, particularly for ransomware, malware, and a strong VPN for accessing SAP through VPN and CloudProtect.
What is most valuable?
Palo Alto offers excellent security, with features such as email scanning, malware protection, and efficient VPN and antivirus capabilities. There is no latency, making it faster compared to my previous solutions. The services are hosted and run quickly, which enhances our operations. The security against DDoS attacks has also been improved significantly.
What needs improvement?
There is a need for two-factor authentication, particularly for VPN and CloudProtect. It would enhance security further. The individual certificate feature where a unique certificate is attached to each user would also be valuable. If Palo Alto adopts this, they would excel.
For how long have I used the solution?
I have been using Palo Alto for the last three months.
What do I think about the stability of the solution?
Palo Alto is very stable. I would rate it ten out of ten.
What do I think about the scalability of the solution?
It is very scalable. If I were to rate it on a scale, it would receive nine out of ten, and with two-factor authentication, it would be ten.
How are customer service and support?
The technical support is very good. I rate it nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I was previously using Sophos. The switch to Palo Alto was driven by the need for a product that could manage all my in-house data and offer superior security. Sophos was not offering the class A level of service that Palo Alto provides.
How was the initial setup?
The initial setup of Palo Alto was straightforward as the vendor completed it efficiently in one day.
What about the implementation team?
The product was installed by our vendor.
What was our ROI?
As of now, I am content with the pricing. Although the price might seem high, it reflects the quality of the product similar to the difference between Android and Apple products.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and reflects the quality of the product. There are no issues with the cost, as it is commensurate with the quality received.
What other advice do I have?
My overall rating for Palo Alto Networks VM-Series is nine points out of ten.
The solution effectively handles security issues and ensures data safety.
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