What do you like best about the product?

Ably is a solid platform. It's stable, scalable, very easy to use, well documented, and it evolves constantly. The console application makes setting up integrations to cloud services very easy (we use AWS). Client libraries are performant, and we didn’t have any problems with them (we used JS/Java/Go clients). We didn’t use much customer support, but when we did, they were responsive, and helped us solve issues with ease.

We used the platform often for communcation between our services and a client facing app, and it served that purpose well.

What do you dislike about the product?

We didn't encounter any significat problems.

What problems is the product solving and how is that benefiting you?

Enabling real time communication between backend and frontend application.